Conrad Dublin
Earlsfort Terrace Dublin 2, Dublin 2 Ireland
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About
#44 of 179 hotels in Dublin
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.3
Travelers' Choice
The newly refurbished Conrad Dublin has been transformed, heavily inspired and influenced by Dublin’s rich literary culture and local heritage. The hotel stands opposite the gardens of St Stephen's Green and overlooking the majestic National Concert Hall. Amidst the cobbled streets, hidden nooks and winding walkways; it's the perfect location to explore this truly exceptional city. Winner of the prestigious Fáilte Ireland 5-Star Quality Award, this luxury Dublin hotel embraces contemporary Dublin with an authentic, yet effortlessly stylish twist. Each of our newly refurbished guest rooms and suites exude a sophisticated luxury, with reliable Wi-Fi, iHome docking stations and a generous mini-bar to bring you home from home comforts. If business brings you to Dublin, take advantage of our 10 spacious & flexible meeting spaces. For larger events, our stunning Ballroom can accommodate up to 350 guests. We are among Conde Naste Traveller's Top Ten Hotels in Ireland.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Car hire
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Bottled water
Iron
Laptop safe
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English, French, Russian, Spanish and 6 more
Location
100Great for walkers
Grade: 100 out of 100
81Restaurantswithin 0.3 miles
40Attractionswithin 0.3 miles
Earlsfort Terrace Dublin 2, Dublin 2 Ireland
Getting there
HarcourtDublin Luas5 min
CharlemontDublin Luas7 min
Rental CarsSee rental cars from $30/day
1511Reviews31Q+A100Room tips
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Sent a complaint originally on 22nd August 2023 and still no formal response. I note it took around 2.5-3 weeks to receive our refund and that’s after a follow up call to which we were promised a formal response. They never even bothered to update me on a delay etc on the refund. Clearly don’t care. No formal response or apology received despite this being promised over the phone. If @Conrad respond to this looking for more detail I HAVE SENT SEVERAL EMAILS AND STILL NO RESPONSE! Summary of original complaint below: I would like to address several issues that significantly marred our stay and fell far short of the expectations we had for a 5-star establishment of your caliber. 1.Miscommunication Regarding Voucher Acceptance: Prior to our visit, we contacted your hotel to inquire about the acceptance of a voucher we received as a wedding gift. We were assured that the voucher was indeed accepted, and we were looking forward to using it as part of our stay. I have attached the email thread for your reference. Moreover, the voucher provider's website clearly lists the Conrad Dublin as a participating property. 2.Process and Delayed Room Availability: Upon our arrival, we were informed that a €100 deposit was required for our room. We were willing to comply, but after presenting our voucher and discussing the matter, the staff member assured us that the deposit would not be charged immediately. Despite this assurance, the full amount, along with the deposit, was withdrawn from my account immediately but I was told it was just "a hold”. Additionally, we were informed that our room was not yet ready for check-in, despite your website's stated check-in time of 3:00 PM. This delay in providing the room added to our dissatisfaction (was quite a large delay!) 3.Unfulfilled Promises and Lack of Attention to Detail, Including Pet Facilities: We were particularly disheartened by the inadequate attention given to the arrangements for our pet. Prior to our arrival, we were informed over the phone that accommodations would be made for our dog, including a dog bed, bowl, and treats. However, upon checking into our room after a late and delayed check-in due to the unavailability of our room, we were disheartened to find that none of the promised facilities for our dog were provided. We immediately brought this oversight to the attention of your staff, and we were assured that the matter would be rectified while we were away for dinner. Despite this assurance, upon our return, we were dismayed to discover that the facilities for our dog were still absent. The lack of follow-through on such a basic request for a pet-friendly room contradicted the standards one would expect from a luxury establishment. 4.Hygiene and Cleanliness Issues: Upon entering our room, we were dismayed to find that the iPhone speakers by the bed were covered in dust, and some of the glasses provided were marred with mould. Such hygiene and cleanliness concerns are entirely unacceptable for a hotel of your stature. 5.Incompetent Billing and Overcharging: Our dissatisfaction with the stay was further compounded during the check-out process. Despite reminding your staff repeatedly and providing the voucher details, we were left waiting as the matter was discussed amongst your team. Following this extended wait, we were informed that our voucher had not been seen before, and a charge of almost €400 was mistakenly processed through my bank account. This error was deeply distressing, as not only were the funds earmarked for our anniversary celebration wrongly withdrawn, but we were also informed that it might take 5 to 10 business days for a refund to be processed. To add to our frustration, moments earlier, we were assured by your staff that no immediate charge would be placed on my card. The subsequent explanation that the charge had been processed accidentally by a staff member was disconcerting and reflected a lack of professionalism and attention to detail.…
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Hotel's Favorite
I stayed here for five nights in early August 2023 as a Hilton Diamond Member, and was blown away by their kindness, cleanliness, and lovely breakfast each morning. Upon arrival at 10 AM at the hotel from an all night international flight on no sleep, Omegan at the front desk welcomed me to Ireland for the first time and handed me a lovely bottle of Irish water. She really calmed my nerves, and put me at ease. From that moment on, this hotel as well as the country of Ireland far exceeded my expectactions. At first, Omegan said that my room was not ready, but she made some phone calls to find me a perfect, quiet one on the top floor that I could check into right away. That meant so much to me. Few hours later after a nice nap, I received a lovely bottle of wine and some welcome chocolates. Tried their room service the first day, and everything I ordered was simply incredible. The next day at breakfast I was absolutely amazed at the extensive array of foods on the breakfast buffet. Never before have I seen fresh honeycomb at breakfast. As a Hilton Diamond member, the breakfast buffet was complimentary and also included one hot made to order item from their a la carte menu. Highly recommend the french toast and pancakes. What really made this hotel property stand out was every single member of their staff which exhibited the highest levels of professionalism and kindness to all guests. You could tell they truly cared about making lifelong memories in Ireland for their guests. Special thanks to Judith at breakfast who always checked up on me, and even tracked down some Irish Sunday newspapers for me when most stores were closed. And also to John Mario, who always stopped by to say hello and hear about my tours from the previous day as well as plans for my new day. The hotel is in a very safe, central area of Dublin, and easy to walk to some lovely parks as well as Trinity College. I had tickets to Riverdance one night, and it was just a short walk back afterwards. Lots of museums are also close by. I took advantage of their fitness center on two nights, and was quite impressed by how nice all the equipment was. Water and cold towels are also provided. If you're interested in a nice, relaxing Irish holiday where the staff will pamper you well each day, this is your spot. My room was well appointed, and included fantastic tea/coffee selections, as well as a nightly turn down service with delicious pieces of chocolate left out for you. Cannot wait to return to this magical property and Ireland one day in the future! Thanks to all of its staff for providing me with a trip I will never forget. I miss it already.…
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Date of stay: August 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: Rooms on top floor facing St. Stephen's Green Park are quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Conrad Dublin, Marketing at Conrad Dublin
Responded Aug 14, 2023
Dear MaconMouse, Thank you for sharing your enchanting experience at our hotel on Tripadvisor, and we are thrilled to have exceeded your expectations during your five-night stay in Conrad Dublin! We are delighted that Omegan at the front desk as well as Judith and John Mario at the F&B team provided you with a warm welcome and exceptional service, and made you feel at ease after your long journey. It's wonderful to know that their efforts made a positive impact on your stay, we're proud to have a team that genuinely cares about our guests' experiences, and went above and beyond to create memorable moments for you! Your kind words truly mean the world to us, and we can't wait to welcome you back to our magical property and Ireland in the future. Until then, we'll hold your memories close. Warm regards, Conrad Dublin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here @ 5 years ago and it was great so I returned for a night before flying back to DC. Minor room issue professionally resolved by Front Desk manager. Lovely drinks @ bar and a very nice breakfast. I was drinking so I couldn’t enjoy the complimentary Bloody Mary & Mimosas. Love the nightly turndown service. I’ll be back!
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Date of stay: September 2023Trip type: Traveled solo
Room Tip: Pay the 20 euros and park at the hotel; it’s convenient and worth it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed here for a week on holiday with family. Hotel was very accommodating. Concierge made advance arrangements for us for transportation, tours, and afternoon tea. Was disappointed that our rooms were not ready upon our arrival at hotel in early afternoon since hotel knew of our approximate arrival time. Still, front desk was very pleasant and rooms were great. Hotel has two elevators and one was undergoing maintenance the entire week. The working elevator could not keep up with guest needs, but from the noises it made one could understand why elevator maintenance was needed. Food at hotel is excellent, from breakfast buffet, through afternoon tea and dinner. We experienced one staff member that seemed to give special attention to every table but ours at breakfast, but we worked around her. Lucia was terrific in the mornings as was staff at afternoon tea. All were very accommodating about food allergies in my family. The Conrad Dublin is not a sparkly high rise like some other Conrad hotels, but it is very nice and well run. …
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed here for the weekend having arranged tickets for a Brad Mehldau performance in the Concert Hall across the street on one of the nights. We were upgraded from Superior to Deluxe on the top floor. Room was lovely, comfortable and well sound insulated. The hotel is looking very well after recent refit. Particularly the reception, bar and downstairs Terrace restaurant. Breakfast was really very good. This reclaims it’s place as one of Dublin’s top hotels. Will return again and again.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel is lovely, room comfortable and spacious, and the breakfast is delicious. More importantly the staff goes above and beyond to make your stay enjoyable. Like a total space cadet, I left my raincoat behind accidental (of all things to leave behind in Ireland SMH) and they arranged its return to me!! I am absolutely blown away by this kindness. Highly recommend this hotel if you are looking for a place that will treat you like royalty. Thank you Conrad Dublin.
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Date of stay: September 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The Hotel fell well below our experience for a 5 Star hotel and we have stayed in many of them. I am surprised it was listed as a Conrad. The rooms are on the small side (King Premiere). Our visit occurred during an unseasonably warm time (all of 24 C ???). The air conditioning in the rooms was terrible. It was cooler outside than in the rooms (we had two rooms on different floors and had the same experience). One of the two guest elevators was out of service during our entire visit. The staff was warm and friendly, but that does not make for a 5 star rating. Missing a lot the little things..No doorman was around to open the main door (each the 12 times), no porters in sight to assist with the luggage, no night lighting in the bathroom. We must have also missed the spa and pool as well. My expectations were just too high after I saw the 5 start rating. I was expecting more on par to our recent stays at the Ritz Carlton in Boston and the Four Seasons in Santa Fe.…
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Fantastic welcome when checking in on Friday morning, helpful friendly and attentive. Room was great have to say bathroom facilities were excellent especially the quality of towels really impressed Location is great short walk to St Stephens. Breakfast was spot on Gemma was incredibly helpful and top service. Only disappointment the hotel bar, food ok but poorly cooked chips and a dreadful spicy margarita which was sent back and still very poor. And even staff agreed House keeping was of a good standard All in all some fantastic service great hotel hotel bar needs work
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Really like the Conrad. Room was comfortable, great shower. Breakfast was really excellent- huge range , great food. Enjoyed drinks in lemuels. Only mild negative was lack of sound proofing. I was woken at 7am every morning as other guests banged their doors shut.
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Date of stay: September 2023
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I am a real fan of the Conrad brand, this did not disappoint. Hotel has a great location close to Stephens Green. Rooms are older but very serviceable. Communal areas are nice. Where the Conrad Dublin shines is service, nothing is to much trouble. Breakfast was excellent. The hotel is not inexpensive, but is worth it all round. Will stay again!
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Date of stay: August 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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PRICE RANGE
$350 - $497 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
conrad dublin hotel dublin, dublin conrad
LOCATION
IrelandProvince of LeinsterCounty DublinDublinSouth City Centre
NUMBER OF ROOMS
192
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Claim Your ListingCONRAD DUBLIN - Updated 2023 Prices & Hotel Reviews (Ireland)
Frequently Asked Questions about Conrad Dublin
Which popular attractions are close to Conrad Dublin?
Nearby attractions include St Stephens Green (0.2 miles), O'Donoghue's Bar (0.3 miles), and The National Concert Hall (0.05 miles).
What are some of the property amenities at Conrad Dublin?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Conrad Dublin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Conrad Dublin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Conrad Dublin?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Conrad Dublin?
Conveniently located restaurants include 1900 Restaurant, Dax Restaurant, and Pearl Brasserie.
Are there opportunities to exercise at Conrad Dublin?
Yes, guests have access to a fitness center during their stay.
Is Conrad Dublin located near the city center?
Yes, it is 0.8 miles away from the center of Dublin.
Are any cleaning services offered at Conrad Dublin?
Yes, dry cleaning and laundry service are offered to guests.
Does Conrad Dublin offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Conrad Dublin?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Portuguese, and Polish.