Arguably the best hotel in Dublin. Superb from start to end. From doormen, concierge, reception, housekeeping and spa team. Excellent restaurant and epic breakfast. Pool good. Iconic building with massive history. Would have loved to see an exhibit or something on the history. Would we go back- in a heartbeat.
We had a layover of 20 hours between a flight from Barcelona and a flight to Chicago on Aer Lingus. Staying at an airport hotel was never considered as we hadn't been in the city of Dublin together before. I checked TripAdvisor to see the hotel offerings while she checked her Marriott Membership on the off-chance they'd have a hotel there. I found the Shelbourne at the same time she was booking it. Great minds think alike. Classic hotels are our Jam. Modern, hip and trendy are instant turnoffs. It had great ratings and a long history of excellence. We rolled up in a taxi and were greeted on the sidewalk by Bell Men and our luggage taken inside to reception. Smiling faces there and we soon had our room keys. At no time during our brief stay did we have an issue that the staff had to deal with. All were professional and friendly but had no need to go "above and beyond". It was a well-oiled machine. We like a quiet room so being at the back of the hotel with an uninspiring view was not an issue. The room was spacious, very clean and well appointed. Elegant furnishings that spoke of 5 Stars. The bathroom was large with enclosed shower and separate tub. Fluffy white towels. No reason to complain whatsoever. First class. The room was for sleeping in, the bathroom for bathing so most of our time was spent out of the room enjoying the location, right on beautiful St Stephen's Green. Our timing wasn't right for having Afternoon Tea in the elegant Lord Mayor's Lounge, alas. A beautiful room harking to days gone by. Very stylish. We had a very fine bar-food dinner in Number 27, a beautiful bar on the ground floor. Great food and service (seperate review). There are a few restaurants and pubs within a 2 minute walk from the front door also. Buses stop just outside the hotel and are frequent. After a great feed, some perfect pints of Guinness and an Irish coffee it was time for the heads to hit the pillows in a very comfortable bed. In the quiet we soon fell blissfully asleep. In the morning, prior to checkout we ate breakfast (not complimentary) in the Saddle Room restaurant. Basic food, not noteworthy for the price alas. A small assortment of a la carte dishes to choose from and a tiny hot buffet. Room for improvement and a chance to further dazzle there. We had less than a day to enjoy this fine hotel. A week would be nice. We'll return to Dublin for a longer stay and we'll book into the Shelboune again!…
Our 5th stay in this hotel but our first with our 9 yr old son. From the parking valet, reception housekeeping, lounge and restaurant we compliment the lovely friendly efficient and professional staff! We would like to give special mention to Derek our breakfast host. He took time to give us great guidance and treated our son with respect and kindness. We try our best to instil these attributes in him and are so appreciative of the attention he gave him.I understand the head chef offered our son (9yr old)a job but he doesn’t feel quite ready as yet! 😂… although he rated the food 10/10 especially the salmon/lemon recommended by Derek! The hotel is spotless and just a wonderful experience. Thank you all.
From the moment we entered the lobby of The Shelbourne Hotel on Christmas Eve it was obvious that this would be a special experience. The Christmas Decorations and the magnificent regal vibe coupled with an amazing welcome from every member of staff signaled a very enjoyable stay. The Room was impressive with everything one would expect in a 5 star but the little personal touches made every guest feel special. We dined each night in the hotel and no fault could be found, excellent food, excellent service and in these covid times it was good to see how the hotel made all feel safe. This type of experience only happens when Management and The Team combine to ensure superb service at every level and that is what happened - Well Done to All. We will be back.
I had 2 nights in this hotel this week .Loved it . Room was amazing . pool and gym brilliant and easy and restaurant was superb I think I was in the pool 5 times over 2 days . Location the best in Dublin - 5 stars all round .