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Western House Hotel

#2 of 19 Hotels in Ayr
Certificate of Excellence
Hotel website
Craigie Road, Ayr KA8 0HA, Scotland
Offers & Announcements
Ayrshire Coastal Break
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635 Reviews from our TripAdvisor Community

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Showing 626: English reviews
Level Contributor
4 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for 3 nights in one of the courtyard rooms. First impressions were a bit of a let down as the hotel itself is very impressive. No lifts which for us was ok but be warned. Our room on the top floor was clean and the bed tremendous, so comfortable and would sleep 4! The hotel staff were friendly... More 

Helpful?
Thank esiuoLx1
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon esiouLx1 Thank you for the amazing review. I am pleased to see that you enjoyed all aspects of service and your stay. The staff work hard to improve everyone's experience and we are always thinking of the little things like complimentary Tea & Coffee on departure, that will help make a lasting memory of your stay. We hope... More 

Ayr, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We were married in this beautiful hotel and couldn't fault any aspect of it from the initial enquiries to checking out as Mr & Mrs. The staff are so friendly, professional and organised that every part of our wedding planning meetings and wedding day itself ran without a hitch. Nothing was too much trouble for any of the staff. All... More 

Helpful?
Thank GVSmall
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon GVSmall Thank you for leaving such a great review. We work hard to ensure that everyone who visits is well looked after and I have to complement the team and say that they consistently make every wedding that we do look easy, a very hard thing to do! I will pass on your comments to the team and... More 

San Francisco, California
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

Attending The Open was a lot of fun and coming home each night to the Western House was a delight. The hotel is charming and the staff was always ready to be very helpful. In Scottish warmth they welcomed us every time we set foot in the hotel, cab rides were booked flawlessly. Next to the race track and near... More 

Helpful?
Thank Lawrence S
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Lawrence S Thank you for taking the time to leave such a great review. I am pleased to see that the staff looked after you and that you enjoyed your time with us here at Western House Hotel. We hope to see you should you be in the vicinity again. Kind regards, Gary White Hotel General Manager More 

1 review
3 of 5 stars Reviewed 1 week ago

We stayed here on our wedding night 21st May. When we went to buy drink we were told no cash accepted so you had to charge it to the room. Staff were nice and room was lovely, breakfast was a disaster. There was 8 people with us 5 people got their breakfast, 3 people never got their breakfast till we... More 

Helpful?
Thank Nikki A
Ballachulish, United Kingdom
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in one of the chalets at the front of the main building. It was well laid out with everything we could want.....fruit, sparkling and still water, dressing gowns, slippers etc etc. This was great value for money as it was actually cheaper than the travelodge for the same night! The queen size bed was very comfortable and the room... More 

Helpful?
Thank 902SamC
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon 902SamC Thank you for leaving a fantastic review regarding your visit to Western House. I am pleased to see that you enjoyed all the wee touches and the value offered. We look forward to seeing you again. Kind regards, Gary White Hotel General Manager More 

Sheffield, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For a start, this place was easy to find. Right beside the racecourse. It must be ideal for when there is a meeting on. I stayed here for a night whilst visiting the golf. Troon was probably 10 minutes away via car which is ideal for not staying right on top of the circus that surrounds the open. A huge... More 

Helpful?
Thank sheffieldjim
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning sheffieldjim Thank you for taking the time to write a fantastic review regarding your visit to Western House Hotel. I am really pleased to see that you were well looked after by the Reception team and that you appreciated the space we afford our guests whether it be car parking or the spacious Court Yard bedrooms. We look... More 

Hertfordshire, United Kingdom
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Came here for our niece's wedding. Arrived the day before so 2 nights, and 2 consecutive parties. hangovers optional! Excellent rooms - very good value for money. Outstanding wedding venue - lovely reception rooms, and great grounds for group photographs, and relaxing with a few drinks, whilst waiting for the Bride & Groom to be individually photographed. Literally next door... More 

Helpful?
1 Thank HGML
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning HGML. Thank you for taking the time to leave a great review regarding you two night stay with us. I am pleased to see that the staff looked after you and that you enjoyed all aspects of your visit. We don't include haggis in our breakfast as we did a wee survey where we looked at what was... More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Myself and a few friends visited the hotel for some drinks before going out to dinner. We had superb service and enjoyed some quiet pre dinner drinks. I was served by the young bar manager who along with the rest of the staff went to enormous lengths to make us feel at home. Everyone was chatty and friendly and the... More 

Helpful?
1 Thank georgedavis00990088
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning Mr Davis Thank you for taking the time to write a review regarding your experience Western House Hotel. I am please that the team have looked after you and your guests and that you appreciated the quality of service. We do work hard to try and ensure that everyone is well looked after. We hope to see you... More 

England, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband was here on business and I came along with him. He booked this hotel. We had the pleasure of staying in the "Newbury Suite". It was beautiful overlooking wonderful gardens and part of the race corse. Checkin was very good and the young lady was very nice and polite. She gave clear directions to our room. When we... More 

Helpful?
Thank Karen G
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good morning Karen G. Thank you for taking the time to leave such a wonderful review. I am really pleased to see that you were well looked after by the team and that your enjoyed our food and bedroom overlooking the gardens. We work hard to ensure that all of our guests are well looked after and feel at home... More 

Aberdeen, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed recently and was impressed from start to finish. Staff at check in were welcoming and helpful. We stayed in a courtyard room which was very spacious clean and modern. Highlight was breakfast which was excellent. Fresh cooked full Scottish breakfast was first class in a beautiful setting. Would highly recommend

Helpful?
Thank Alex D
WesternHouse014, General Manager at Western House Hotel, responded to this review

Good afternoon Alex C. Thank you for taking the time to leave a review regarding your visit to our hotel. I am pleased to see that you enjoyed your visit and especially the breakfast. We hope to see you again soon should you be in the vicinity. Kind regards Gary White Hotel General Manager More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Jockey Club
The Jockey Club
Cuisines: British, French
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Free Parking
  • Conference Facilities
Official Description (provided by the hotel)
An award-winning 4 Star hotel located in Ayrshire, 5 minutes drive from Prestwick International Airport and with easy links by rail and road to Glasgow and Edinburgh city centre. The hotel, set in mature landscaped gardens, offers executive bedrooms and suites in the main house, and well appointed modern courtyard rooms. The AA rosette Jockey Club Restaurant offers an excellent dining experience using a high quality local produce prepared by our executive head chef.The hotel is an excellent venue for Meetings & Events and is the ideal base for both business and leisure guests. With free on site parking for over 250 cars and complimentary wifi.Western House is an ideal base for exploring the surrounding areas with many shops and golf courses nearby. Burns Country, Culzean Castle, and the Isle of Arran are within easy travelling distance. ... more   less 

Additional Information about Western House Hotel

Address: Craigie Road, Ayr KA8 0HA, Scotland
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range: $75 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Western House Hotel 4*
Number of rooms: 49
Reservation Options:
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Also Known As:
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Hotel Style:
#4 Business Hotel in Ayr
#4 Family Hotel in Ayr
#7 Romantic Hotel in Ayr
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