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Horizon Hotel

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#9 of 18 Hotels in Ayr
Certificate of Excellence
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Horizon Hotel
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367 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked a short weekend break for ourselves and our dog. Room was a family room which although in the roof space came with the added bonus of a fantastic sea view, which certainly made my wife's stay even better. Well furnished with a comfortable bed Staff were very friendly and made us and our dog most welcome. Food overall was... More 

Helpful?
Thank Brian P
Dumfries, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Spent two nights, room nice and clean staff very friendly and helpful will go out of their way too help you food all freshly made and you can tell the difference well presented full Scottish breakfast kept me going till dinner

Helpful?
1 Thank Billie T M
Tracey C, General Manager at Horizon Hotel, responded to this review

Good Evening I would like to thank you for the very nice review that you sent us in. I am glad you found the room to be nice and enjoyed the food. The staff are very helpful and like to look after our guests in the hotel and I will pass on your thanks to our breakfast chef Caroline and... More 

helsby cheshire
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Always wanted to visit Ayr so booked an overnight stay at the Horizon via Easybreaks. We booked two double rooms and one to include a dog. On check in was allocated room 10 as the receptionist said it would be best for the dog as it had a separate entrance. I was delighted to find that the room was spacious... More 

Helpful?
1 Thank janebmott
Tracey C, General Manager at Horizon Hotel, responded to this review

Thank you so much for a lovely review of the hotel. I am so glad you enjoyed room 10 it is a lovely room and I am so glad you enjoyed the food and breakfast everything is cooked from fresh and our team ensure you are looked after at all times. I will pass your lovely review onto all the... More 

Polmont, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed for 2 days from 7th August. Food was first class and staff were fantastic. Room (23) was at the rear of the building so no sea view and unfortunately the bathroom was very small. Bashed elbows and knees when coming out of the shower! However, we did enjoy our stay here overall.

Helpful?
Thank Pamela A
Tracey C, General Manager at Horizon Hotel, responded to this review

Good Evening Thank you for your kind review of the hotel. I am so glad to see you enjoyed all aspects of the hotel. I wish you had came to reception about your room as if possible we could have moved you. Thank you for commenting on the staff and service as all staff give 100 % when dealing with... More 

Montrose
Level Contributor
97 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just back from a 4 day break at the Horizon, everything spot on, food excellent, top marks to chef and waiting staff, all staff who work in this hotel were friendly, polite, professional and very efficient. Our room was very comfortable and very clean, no noise from other rooms or corridor, great views of Arran. Dog friendly, pets seem to... More 

Helpful?
Thank LochLeeGlenesk
Tracey C, Duty Manager at Horizon Hotel, responded to this review

Good Afternoon Thank you very much for your kind review. I am so pleased you enjoyed your stay with us. Our Head Chef Kevin and his team work hard as do all our staff to provide fresh quality food and good customer service. I shall pass your lovely comments on to all the staff as they do work hard and... More 

aberdeen
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Have stayed here and also ate in restaurant a number of times.Bedrooms are a bit dated but the restaurant and downstairs is nice.Food very well presented and scrumptious.The apple Crumble and cinnamon ice cream is a must! Staff well mannered and helpful, food was a little Laing in arriving after we had ordered but worth the wait.

Helpful?
Thank aileen d
Tracey C, General Manager at Horizon Hotel, responded to this review

Good Afternoon Thank you for your kind review. I am glad you enjoyed the food and customer service given at hotel. Our head chef Kevin and his team have built up a very good reputation regards his food and all our staff are friendly, polite and look after all our guests in the hotel so it is very nice to... More 

Oban, Scotland, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were on holiday in Ayr we found this by chance and for rest of our holiday we didn't eat anywhere else the food is absolutely fantastic staff are friendly and welcoming great value for money would highly recommend this hotel

Helpful?
Thank Nancy S
Tracey C, General Manager at Horizon Hotel, responded to this review

Good Afternoon Thank you so much for your kind review. Another great review of the food and staff given, it is praise from our guests that I pass on to all staff and the team here in all departments as they work very hard at all times. We hope to see you again. Kind Regards Tracey More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Food top class. Staff very friendly. Can't do enough for you. David & Diane in restaurant very attentive. Definitely be back here. Wifi not great, maybe the weather?? Rooms adequate though we could've been doing with the disabled room. Managed nevertheless

Helpful?
Thank elaine h
Tracey C, General Manager at Horizon Hotel, responded to this review

Good Afternoon Thank you for taking the time to review us. I am glad that you enjoyed the hotel and found the staff to be very attentive to you, The weather I'm afraid sometimes does affect the hotel. If you call us direct we would be able to see if you have a particular room that you require, when guests... More 

Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thank you to Tracey and her amazing staff , everything ran like clockwork. The ambiance in the hotel was perfect . First time since I can remember that I had such a good sleep on your comfy bed that I missed breakfast . Tracey organised coffee and toast .......Highly recommend for a wedding venue and also great location for a... More 

Helpful?
Thank ddladoe
Tracey C, General Manager at Horizon Hotel, responded to this review

Thank you so much ladies for a lovely review. I am so glad you enjoyed Sharon and Pauls wedding day. The team work hard in all departments to ensure our guests enjoy their time with us. I hope the coffee and toast helped you, it was not a problem to organise this before you left us. Once again ladies many... More 

Warwickshire, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Nothing is too much trouble for this team and its management. From from the time we arrived to the time we left we were totally looked after. Superb, flavoursome food for both the wedding breakfast and in the restaurant with superb views looking out over the sea. My mum has a problem with her throuat so they mashed potatoes for... More 

Helpful?
Thank tracytQ6819XP
Tracey C, General Manager at Horizon Hotel, responded to this review

Good Morning Thank you so much for your very kind review. It was our pleasure to look after you all and I very much enjoyed the banter we had. I am glad your mum was looked after by our staff in the vista and the wedding day you all enjoyed very much. It was my pleasure to host your party... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Horizon Hotel is the ideal location and a popular venue for holidays, short breaks, and activities, weddings and business functions.Offering quality and affordability, the Horizon Hotel is an award winning three star Scottish Hotel providing Scottish hospitality, and friendly efficient service. ... more   less 

Additional Information about Horizon Hotel

Address: Esplanade, Ayr KA7 1DT, Scotland
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ayr
Price Range: $98 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Horizon Hotel 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Horizon Hotel Ayr, Scotland
Hotel Style:
#3 On the Beach Hotel in Ayr
#8 Family Hotel in Ayr
#9 Romantic Hotel in Ayr
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