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Mercure Perth Hotel

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Mercure Perth Hotel
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717 Reviews from our TripAdvisor Community

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Showing 681: English reviews
Glasgow
Level Contributor
71 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at the weekend for two nights.I am a platinum loyalty card holder and did not receive any of the promised benefits so I can only give this hotel a poor report. It was very matter of fact that they could not upgrade and that effected how we feel about the hotel. Staff were pleasant but did not seem... More 

Helpful?
Thank Gordon R
Carlisle, England, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Clean and fresh, although slightly dated room, good facilities and close to local shops with plentiful parking. Staff were very helpful and polite. I had a fantastic undisturbed sleep despite being told about a monster storm during the night and a random couple arguing outside the hotel, I honestly didn't hear a thing. I would happily visit again.

Helpful?
Thank Stephen Danyl C
Coatbridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Average hotel, rooms abit dated, could do with revamp, breakfast was very poor- limited choice, service was also poor, more or less left to your own devices, location was good as you could walk to nearby pubs and restaurants.

Helpful?
Thank Tracy B
Bridlington, United Kingdom
Level Contributor
102 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I lived this hotel, it has character and is very central, only a short walk to plenty of restaurants bars and shopping. The river is also just a short walk. The hotel itself is very clean and the staff can't do enough for you. The breakfast also was very good both. Onto entail and full Scottish, this is my go... More 

Helpful?
Thank SuzymoDo
Glasgow, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is situated less than five minutes walk from the town centre bus terminal .It was once a old mill and it has been converted to a high standard keeping a lot of its history intact. I would describe the hotel as well laid out and very comfortable. The bar is great for enjoying a drink, relaxing away from... More 

Helpful?
Thank victor351
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

2 reviews
2 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for only one night. We arrived at 15:30 in the afternoon and the room still weren't ready. There were problems with the booking, we preebooked and paid but that was not in their system. To top it off we even didn't get a room with a double bed. It was very hot in the room, no airconditioning.... More 

Helpful?
Thank corry22
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to... More 

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4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 2 nights with my boyfriend, the hotel was really nice and the staff where really helpful we didn't eat in the hotel as we knew it would be a fortune but they're are plenty of pubs and places to eat round about the hotel. We did however use the bar once and it came to just over... More 

Helpful?
Thank Amy H
Mercure P, Front Office Manager at Mercure Perth Hotel, responded to this review

Dear Amy, Thank you for taking the time to leave feedback from your recent stay. I am delighted to read your positive comments regarding the hotel and staff, and most of all that you enjoyed your trip to Perth. I am glad to hear that you will return next time you are in Perth and we are looking forward to... More 

Glasgow
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

1st impression was good, cool building with the stream running through it. Staff were really nice and helpful. I was waiting at the bar waiting for my friends and decided to get a can of coke .. coke was £2.50!! , 3 pints of lager £13.80 what a rip off So the food, starter was soup, very average and for... More 

Helpful?
Thank col44
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Oxford, United Kingdom
Level Contributor
95 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here this week on business. I have stated many times and this time was as good as always. I was welcomed warmly Tuesday evening and immediately made to feel at home. My room was fine and had plenty of room. It was very clean as was the bathroom. I went out for my evening meal - see my... More 

Helpful?
Thank CurrymonstersTbone
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Edinburgh, Scotland, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

In room 10. Damp smell, wood framing round single glazed window badly broken, dirty windowsill, dirty marks round handle in bathroom, bath not cleaned properly. asked if central heating could be turned on to help dry out after being caught in downpour, was told it was on timer and only maintenance man could do anything about it. Manager brought electric... More 

Helpful?
Thank Juliemcl_12
Mercure P, General Manager at Mercure Perth Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Formerly a 15th century watermill, the Mercure Perth City Mills hotel provides the ideal place to take a business trip, a short leisure break or somewhere unique to hold a meeting or special event. Whatever the reason for your visit to the newest CITY in Scotland, the Mercure Perth will look after you! The charm and character of the hotel offers a perfect backdrop, along with 76 bedrooms, our beautiful Kinnoull Suite which is the largest of our event suites accommodating up to 150 guests, two other event rooms which can accommodate smaller, more intimate parties and a lovely, relaxing lounge bar area. Whatever your requirements, we would be delighted to welcome you to the hotel and help make your stay or event one to remember. Karen A. Johnston, General Manager. ... more   less 

Additional Information about Mercure Perth Hotel

Address: West Mill Street, Perth PH1 5QP, Scotland (Formerly Ramada Perth Hotel)
Location: United Kingdom > Scotland > Perth and Kinross > Perth
Price Range: $67 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Perth Hotel 3*
Number of rooms: 76
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Also Known As:
Ramada Perth
Mercure Perth Hotel Scotland
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