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Hallmark Hotel Irvine

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Hallmark Hotel Irvine
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749 Reviews from our TripAdvisor Community

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Showing 736: English reviews
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

£85 for one night then £12 for a buffet breakfast is way overpriced for this hotel. Desperate need of a lick of paint, and a deep clean. Air con didn't work in my room, spoke to three other guests and they said the same. Reception said "some work, some don't" sorry, everything should be working! Food was average, menu on... More 

Helpful?
Thank Mantamark
Lancashire
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel interior is clean and well kept. My room and facilities were good, however, it would have been very helpful to have air conditioning as it was very hot weather and my room was on the sunny side so heat built up during the day, even with the window open as wide as the stay allowed. The food was... More 

Helpful?
Thank Belle62
Canvey Island, United Kingdom
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Just spent two nights here. It's a real good hotel. Staff are friendly. Rooms very clean and tidy. 10 minute walk to Irvine town centre. bar is good value. Did not have chance to try restaurant although the breakfast did smell really good. Who doesn't love the smell of bacon? Well worth trying if you are looking for hotel in... More 

Helpful?
Thank Taurushq
Frank L, General Manager at Hallmark Hotel Irvine, responded to this review

Dear Taurushq Thank you for taking the time to write your review and I was delighted to read that you enjoyed your stay with us. Thank you for all your comments especially those relating to the team. Regards More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for first time on Friday having a disability I was a bit concerned how id get on. I couldn't have been more pleased the room was perfect, staff were excellent and very helpful nothing was too much bother. I would highly recommended this hotel to anyone with a disability

Helpful?
Thank Jac S
Frank L, General Manager at Hallmark Hotel Irvine, responded to this review

Dear Jac S Wonderful to read your review and it was good to see that you enjoyed your stay with us and the Abba tribute night. It was indeed a pleasure in catering for you. Hopefully we will see you again at the next event which is Moviemania on the 2nd September 2016. Regards More 

Montrose, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Stayed one night and that was enough, bar supper took over an hour to arrive which we found out later was because they forgot about us and really was not worth the wait anyway although they said they would not charge for it it was on our bill the following morning (they did take it off when we questioned why)... More 

Helpful?
Thank George H
Martin L, General Manager at Hallmark Hotel Irvine, responded to this review

Dear George Please accept my sincere apologies for the short comings that you experienced on this occasion. The standards that you received are not the norm offered by the hotel. I will speak to the team in relation to your stay and corrective action will take place to avoid future recurrence. Can I thank you for taking the time to... More 

Leicester, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Having read the previous review re limited breakfast, I think we went to a different hotel. The food is very good both breakfast and evening meals. The only criticism I have is that our room was very hot, but there was a fan, perhaps in the future air conditioning might be an option but the weather is never hot very... More 

Helpful?
Thank Sue J
Martin L, General Manager at Hallmark Hotel Irvine, responded to this review

Dear Sue J Thank you for the 4* review. Interesting to hear you raise the comments of previous review in stark contrast to your experience. Our team try extremely hard to get things right all the time and we appreciate each guest's expectations differ but we are a flexible team and will always, if we are aware try our utmost... More 

Ipswich, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel although modern is far from being 4 star. We went here for a coach holiday that was great but the accommodation was some what lacking. Breakfast was rather limited the bedrooms were not serviced properly with renewal of tea milk ect. Staff were mostly very young and looked very nervous as if on their first placement as waiter's.... More 

Helpful?
Thank pam-day3
Martin L, General Manager at Hallmark Hotel Irvine, responded to this review

Dear pam-day3 Thank you for taking the time to review your recent stay. I am disappointed to hear that you feel we do not match our star rating. I was particularly saddened to hear that you thought our breakfast offering was somewhat limiting, as we generally receive positive comments on this from both the products on offer and the service.... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 20, 2016 via mobile

Stayed here from 16th June for two nights. When we arrived the hotel reception area and bar were filthy. Food, wrappers and mess on floors and sticky seats and tables. Not a good first impression. The restaurant was similar with crumbs on floor and on seating. Tables had not been cleaned. Whilst the food was just ok, the place was... More 

Helpful?
Thank Keith H
Martin L, General Manager at Hallmark Hotel Irvine, responded to this review

Dear Keith Please accept the hotels apology for the experiences that you received on this occasion. The team will be made fully aware of your disappointments and together we will re train and address all the issues raised. Can I thank you for your review and be assured your findings will be addressed. Regards Martin More 

Dundee, United Kingdom
Level Contributor
12 reviews
4 of 5 stars Reviewed June 19, 2016 via mobile

Overnight stay with my sister as we were going to the Rod Stewart concert in Kilmarnock. Staff could not have been more friendly or helpful. Special mention must go to Gemma on reception . She organised a taxi to take us into Kilmarnock and also pre booked for return after the concert. Without her help we would have been stranded.... More 

Helpful?
Thank Linda G
Martin L, General Manager at Hallmark Hotel Irvine, responded to this review

Dear Linda G Thank you for the great review and glad to hear that you enjoyed the Rod Stewart concert, together with our hospitality. I am over the moon to hear that you enjoyed your overall stay. I will be sure to acknowledge Gemma and team for all their efforts and share your comments with them, they will be delighted... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Golf course
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located just outside Irvine, Ayrshire, one of Scotland's most beautiful areas, and only seven miles from Prestwick Airport, Hallmark Hotel Irvine is perfectly placed for both business and leisure. Facilities: Hallmark Irvine offers a wide selection of facilities from 128 en-suite bedrooms including family rooms, a contemporary Brasserie restaurant, relaxing lounge bar and a 9 hole junior golf course. Whether you are wanting to explore the beautiful Ayrshire countryside or simply have a relaxing weekend break, the Hallmark Irvine is the ideal choice. ... more   less 

Additional Information about Hallmark Hotel Irvine

Address: 46 Annick Rd, Irvine KA11 4LD, Scotland (Formerly Menzies Irvine)
Location: United Kingdom > Scotland > Ayrshire > North Ayrshire > Irvine
Price Range: $62 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Irvine 4*
Number of rooms: 128
Reservation Options:
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Also Known As:
Menzies Irvine Hotel Irvine
Menzies Hotel Irvine
Irvine Menzies Hotel
Hallmark Hotel Irvine Scotland
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