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Holiday Inn Express Greenock

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Holiday Inn Express Greenock
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315 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Aberdeen, United Kingdom
Level Contributor
112 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We spent two nights here to allow us to do a short cruise on the PS Waverley. It is ideally situated for this just 5 minutes walk from Custom House Quay. There was a very friendly welcome from the manager Colin and the room was more than adequate with everything you would expect from this hotel chain. The breakfasts were... More 

Helpful?
Thank AberdeenMusicman
leicester
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a nice stay at the hotel earlier in the week. There's plenty of parking in front of the hotel, check in was a little slow but I walked in behind 4 other people. The room was large, clean and modern and I had a good nights sleep. The bar lounge area is a little small with a few... More 

Helpful?
Thank LeicesterMartin
Southampton, United Kingdom
Level Contributor
286 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for 5 nights on a business trip. Car parking was available in front of hotel all week and did not experience difficulty getting a space, despite there being a large number of guests. Check in on arrival was quick and easy and staff pleasant. There was a small lift which allowed easy access to all floors. The positives-... More 

Helpful?
Thank Polo_and_Marco
IHGService, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Dear Polo_and_Marco, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the cleanliness of the room and the comfort of the beds. However, we are truly sorry if your stay was... More 

Buckingham, United Kingdom
Level Contributor
127 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed June 20, 2016 via mobile

The hotel is very small and dated. I visited 2 years ago and it hasn't changed at all. The staff are friendly and helpful, and they have smoking rooms, but the facilities are poor; which is reflected in the price. Breakfast has limited choice and surprisingly 2 types of sausages, but no bacon. Dinner finishes at 9.30, so no good... More 

Helpful?
Thank robkay123
IHGService, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Dear robkay123, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that you found our staff friendly and helpful. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am... More 

Swindon, United Kingdom
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed June 20, 2016 via mobile

Getting to the hotel is a breeze and I was pleased to find a car park with loads of space and no barriers etc. Staff on check in were really pleasant and told me everything I needed to know. The downstairs bar/dining room isn't exactly luxurious but does the job. It's a real shame that I was served watery grey... More 

Helpful?
Thank Dean C
IHGService, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Dear Dean C, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and I apologize for the... More 

Isle of Bute, United Kingdom
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed June 17, 2016

The staff did their best and were friendly-the 2 stars go to them ! We arrived on speck as we had to stay overnight near the hospital.I have stayed in the holiday inn express glasgow airport several times and without a problem. The Greenock hotel experience was not good. More expensive at £90 a room than the nearby Premier Inn... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Richard-Annette
IHGService, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Dear Richard-Annette, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations and we appreciate your business with us. It is nice to know your positive comments on the great service received from our friendly staff. However, we sincerely apologize for inconvenience the noise challenges and the condition of the room... More 

Coldstream, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 13, 2016

Room was nice, all but a cracked bathroom sink. The bare minimum of coffee and tea, etc. No cocoa or hot chocolate which most other places give. The whole stay was spoilt by evening meal. Food, not up the best. Cheap mash and 3 small sausages, £9.95 ? Male restaurant staff really need re-training, not so helpful and not a... More 

Helpful?
Thank Chris J
IHGService, Guest Relations Manager at Holiday Inn Express Greenock, responded to this review

Dear Chris J, Thank you for taking the time to express your thoughts and concerns. We're glad to hear you liked the appearance of our hotel and the free WiFi we have to offer. We are deeply sorry you were not well satisfied with the room accommodations you had and the evening meal and service you received from our restaurant... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed June 3, 2016 via mobile

Perhaps I'm bias cos it's been beautiful sunny during my stay, but this is a fantastic place to stay. Right next to the river with a wonderful path to walk. The local town has a good bunch of places to eat, with fresh fish. The bed was uncomfortable though, and it I had to adjust a few times. But good... More 

Helpful?
Thank 8Sarmad
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 24, 2016 via mobile

Not great,food is terrible, processed frozen, deep fried & microwaved, breakfast is very forgettable beans, sausages, scrambled eggs, that's your hot choice, and very horrible it was too, not value for money, Premier inns range is far better 👎

Helpful?
Thank Stefra01
Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review

Good Day I am sorry to see that the hotel did not live up to your expectations on this occasion. We strive to ensure that we deliver a great guest experience and that we use the feedback from guest as a learning tool as we strive to ensure customer satisfaction. The Holiday Inn Express, is a limited service hotel, and... More 

London
Level Contributor
143 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed May 22, 2016

I have stayed here before and in terms of value for money, it is hard to beat. If I have one criticism it is that the mattresses are very soft. They are not uncomfortable, but a soft bed is not good for those with a bad back. Other Holiday Inns have much firmer mattresses which i personally find much more... More 

Helpful?
Thank Cimerahou
Mr_Colin_Moore, General Manager at Holiday Inn Express Greenock, responded to this review

Good Day Thank you for your positive feedback and the nice comments you have taken the time to post. It is always great to get this type of feedback. I will ensure that I pass your comments onto the team. In relation to your bed comments I would like to thank you for these and to highlight that in doing... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Centrally located hotel in the heart of Greenock. this home from home hotel offers a friendly warm welcome to all guests for all visists. Breakfast and Parking included in the rate, Breakfast now includeS hot items all included in the very competitive rate. ... more   less 

Additional Information about Holiday Inn Express Greenock

Address: Main Street, Cartsburn, Greenock PA15 1AE, Scotland
Location: United Kingdom > Scotland > Inverclyde > Greenock
Price Range: $73 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Greenock 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Holiday Inn Express Greenock Hotel Greenock
Holiday Inn Greenock
Greenock Holiday Inn Express
Holiday Inn Express Greenock Scotland
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