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Rocpool Reserve

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14 Culduthel Road, Inverness IV2 4AG Scotland
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Traveler (257)
Room & Suite (74)
Dining (53)

About

#5 of 39 hotels in Inverness
Location
Cleanliness
Service
Value
Travelers' Choice
5 Star boutique hotel opened in February 2006. A totally renovated Georgian Townhouse featuring stunning modern original design. The hotel also has a 2 red rosette restaurant and our "R-bar" for cocktails as well as a wide variety of other drinks . We endeavour to use as much local produce as possible.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Bar / lounge
Taxi service
Fax / photocopying
Spa
Baggage storage
Parking
Wifi
Restaurant
Breakfast in the room
Complimentary instant cofffee
Snack bar
Special diet menus
Wine / champagne
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Housekeeping
Private balcony
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
775Reviews9Q+A100Room tips
Traveler rating
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Popular mentions
mummybrown81 wrote a review Sep 20
Nottinghamshire, United Kingdom49 contributions4 helpful votes
We stayed in the Extra decadent room 10. The room was awesome very spacious with a large bathroom and balcony area with hot tub and lovely views Service was excellent with very good COVID procedures in place. Breakfast was delicious with lots of choice and very well presented good quality ingredients. Only downside is it’s very pricey but I suppose you get what you pay for!
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from David Robertson, General Manager at Rocpool Reserve
Responded 2 days ago
Dear Guest, Thank you very much for your kind and generous custom as well as taking the time to leave a wonderful review. I am delighted you have enjoyed your experience and I hope you are able to return in the near future. Kind Regards, David Robertson, General Manager.
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niro0512 wrote a review Sep 5
Edinburgh, United Kingdom2 contributions1 helpful vote
An excellent small hotel in a great location, walking distance from the town centre. We have traveled with our wee one so the cleaning standards were important and we weren’t disappointed, room was sealed for our arrival and spotless when we got in. Lots of “anti Covid” measures in place nonetheless it wasn’t awkward or overbearing. Lovely, attentive staff, full of good walk tips. Food was delicious both bar and restaurant. Have to say the truffle chips in the bar are to die for! We will be back!
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Date of stay: August 2020Trip type: Traveled with family
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Response from David Robertson, General Manager at Rocpool Reserve
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to share your experience of staying at Rocpool Reserve. I am delighted that you enjoyed your visit with us and your comment regarding the cleanliness and new measures we have in place are very much appreciated. There is no better accolade than being told there will be a return visit, and I have to agree with you on the truffle chips. We look forward to welcoming all three of you back in the near future. Kind Regards, David Robertson, General Manager.
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Allan Gibbons wrote a review Sep 3
Glasgow, United Kingdom6 contributions
Everything was excellent. We would recommend this hotel. A little expensive however that said if you wish an attentive stay with a front of house that has a professional attitude then this hotel is for you. Good location to the town centre just a short walk.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from David Robertson, General Manager at Rocpool Reserve
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to review your experience at Rocpool Reserve and for your kind and generous custom. Your lovely comments with regards to the staff is hugely appreciated and I will be sure to pass this on to the team. I do hope you are able to visit again in the not too distant future. Kind Regards, David Robertson, General Manager.
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Calum B wrote a review Aug 2020
Dunfermline, United Kingdom369 contributions68 helpful votes
We visited Inverness to start our North 500 holiday. The hotel is advertised as “Inverness only 5 star hotel” and as a luxury boutique, unfortunately it is neither. Our room was £285 B&B and we were very disappointed. The furnishings, decor and general appearance of hotel is dated and tired. Our room at very best was 4 star and potentially 3! Bed not comfortable, window facing straight on to a main road, sink cracked, I could go on. We also had dinner in the restaurant which was ok but again over priced for what it was, £175 for 2 in Inverness is expensive. Breakfast again was ok but I asked for an omelette which was drowned in butter, I assumed used to cook the mushrooms. Why didn’t I complain, well the staff were lovely and made us feel very welcomed it’s just a shame the hotel doesn’t reflect the service they provide. So in summary Dinner B&B was nearly £500 which was not value for money! So either drop the prices or refurbish the hotel! You aren’t 5 star!
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from David Robertson, General Manager at Rocpool Reserve
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to share your experience with me and the Trip Advisor community. I am saddened that we have fallen short of your expectations and standards. For this, please accept my sincere apologies. I am equally disappointed with your feedback on dinner and breakfast, as this is an element we pride ourselves on. Looking back on your dinner total, a total spend of £92 was spent on food with the remaining being for bar items. For canapes, a 3 course meal each and petit fours, I find this cost very much in touch with other similar establishments in Inverness. Regarding your lovely comments towards the staff and service, please let me take this opportunity to thank you for this feedback, as similar to the food element, we do pride ourselves on the service provided. Wishing you the best of health and kind regards, David Robertson, General Manager.
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GrahamL-S wrote a review Aug 2020
Bath, United Kingdom549 contributions170 helpful votes
Like all hotels this one is doing is best in the new normal. Rooms are downstairs and I’d say a bit cold and dark, decor is ok but no personality. Food was very good and service attentive. Not sure its worth the cost vs other hotels though
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from David Robertson, General Manager at Rocpool Reserve
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to review your recent experience at Rocpool Reserve. We pride ourselves heavily on food and service and sincerely appreciate your comments regarding the “new normal”. I am disappointed we could not fulfil all expectations with regards to how you found your room and its décor. Please allow me to apologise that this was not up to your standards. Regardless of some negatives during your visit, I hope we have the pleasure in welcoming you back in the not too distant future. Kind Regards, David Robertson, General Manager.
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PRICE RANGE
$161 - $434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rocpool reserve hotel & chez roux hotel inverness, rocpool reserve hotel and chez roux, rocpool reserve inverness, rocpool reserve hotel inverness
FORMERLY KNOWN AS
Culduthel Lodge
LOCATION
United KingdomScotlandScottish HighlandsInverness
NUMBER OF ROOMS
11
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Frequently Asked Questions about Rocpool Reserve
Which popular attractions are close to Rocpool Reserve?
Nearby attractions include Eden Court Theatre (0.3 miles), Inverness Castle (0.3 miles), and Capt E E Fresson OBE Statue (0.3 miles).
What are some of the property amenities at Rocpool Reserve?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Rocpool Reserve?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Rocpool Reserve?
Yes, free parking is available to guests.
What are some restaurants close to Rocpool Reserve?
Conveniently located restaurants include The Castle Tavern, Chez Roux, and La Tortilla Asesina.
Is Rocpool Reserve located near the city center?
Yes, it is 0.6 miles away from the center of Inverness.
Are any cleaning services offered at Rocpool Reserve?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Rocpool Reserve?
Many travelers enjoy visiting Inverness Castle Viewpoint (0.3 miles), Inverness Town House (0.4 miles), and Market Cross (1.2 miles).
Is Rocpool Reserve accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.