We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN Inverness Palace Hotel & Spa

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN Inverness Palace Hotel & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,240 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for BEST WESTERN Inverness Palace Hotel & Spa
See the most recent reviews
Showing 1,171: English reviews
fife
Reviewed August 28, 2015

Just home from a 2 day stay here, loved the room, plenty of storage space, good wardrobe, bed amazing and so big. Decor a bit dated but suits the room. Double shower and hot water. Only downfall is we were at the back of the hotel and the bin men empty the bins at 7am, and deliveries arrive so rude...

 Report
Helpful?
3Thank sxsky
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear sxsky Thank you so much for taking the time to write your review. I am so very sorry that you were disturbed by noise, this is such a shame. We have a plan in mind of rectifying this problem so your feedback is very much appreciated. Thank you for all the super praise of the room, it really is...

Portmahomack, null, United Kingdom
Reviewed August 26, 2015

Review collected in partnership with Best Western GB
 Report
Helpful?
3Thank Moira A
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dumfries, United Kingdom
Reviewed August 24, 2015

On checking in at the hotel the receptionist told us we had one of the best rooms in the hotel, it turned out it was fantastic. Great views of the castle over the river. The bedroom was huge with a sitting area overlooking the lovely view. Beautifully furnished and immaculately clean and despite the fact it overlooked the road we...

 Report
Helpful?
5Thank Glengarrm
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Glengarrm Thank you ever so much for taking the time to post your review. We have a super location and it's fantastic to read that you enjoyed all the facilities we have to offer. The rooms over looking the River Ness and the Castle are fantastic and we are delighted you enjoyed your experience. I will pass on your...

Reviewed August 20, 2015 via mobile

Checked in early. Parking was a little tricky but they had valet parking. The room was modern and very comfortable. We were at the front of the hotel and the view of the river and castle was fab!! The leisure centre was good and there was s lovely walk just outside the door which was suggested in the book in...

 Report
Helpful?
3Thank Denis0532
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Denis0532 Thank you so much! What a super review, we are thrilled you left relaxed! It's brilliant that you can recommend the hotel and the local walks are fabulous, very scenic and not to strenuous! Thank you for the high praise of the room, the breakfast and the leisure club - it's great to read that we got all...

Glasgow, United Kingdom
Reviewed August 20, 2015

We booked this hotel due to its local.. I would recommend this hotel for local business and for tourists visiting Inverness. My room was a smallishsingle room. Breakfast we fine standard fare. The main we ate in the bar and found the food to be good..good selection.. Unfortunately never got to use the lesuire facilities. Parking was a small issue....

 Report
Helpful?
1Thank WDSmith66
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear WDSmith Thanks for posting your review on Trip Advisor. It's great that you enjoyed your stay and that you can recommend the hotel for business or for folk looking for a leisure break. I do hope you are able to return to us, we can provide valet parking to our overspill car park - just sign your car in...

Atlanta, Georgia
Reviewed August 17, 2015

There’s nothing wrong with this hotel, but there’s nothing to really get excited about either. Covering my wants in a hotel: 1) Noise Level – Tolerable. Not too bad from the street, though my friend heard the sea birds on the river early in the morning. You will hear doors slamming room to room. 2) Bed / Sleep Quality –...

 Report
Helpful?
2Thank happyaccidents1
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear happyaccidents1 Thanks for posting a review of your stay with us. It's great that we were able to provide you with all the main ingredients for a comfortable stay with us and that you found the location useful plus the team, in the main to be friendly. The hotel provides food in all it's varieties to our guests 24...

Celbridge, Ireland
Reviewed August 12, 2015

Spent 1 night here with the wife. Hotel room was clean and tidy with a beautiful view of Inverness castle and river Ness. Had to wait an hour as room wasn't ready; no problem used the fitness suite to kill time. We both used the spa facilities, I had the deep tissue massage, my wife used a different treatment. Both...

 Report
Helpful?
5Thank Paul A
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Paul A Thank you so much! What a fantastic review for us to receive and we are thrilled you had such a great time! Relaxing, what a complimentary way to describe the experience you had - we really couldn't ask for more. I do hope we can welcome you to the hotel again in the future - we'd love...

Reviewed August 11, 2015 via mobile

My amazing friends organised for a group of us to come here for an overnight for my hen weekend. The staff were wonderful for the whole stay, accommodating us at every stage and were always friendly and professional. I can't comment on value for money as I didn't pay but the amount of food and drink included throughout the day...

 Report
Helpful?
4Thank Steph1910
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Steph 1910 Thank you so much! What a super review! We are delighted that you all had a great time and that you've had a hen weekend to remember! I have passed on your review to all the team, it's great to receive fantastic feedback! I do hope we are able to welcome you all to the hotel again...

Doylestown, Pennsylvania
Reviewed August 9, 2015 via mobile

Rooms in this hotel are nothing very fancy but are clean, appointed adequately and nice shower facilities. The pool/sauna and steam room are nice though you have to get out of the Jacuzzi every 10 minutes for it to run a cleaning cycle The real advantage of this hotel however is the location-right on the beautiful Ness river with directly...

 Report
Helpful?
2Thank Drew S
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear Drew S Thank you for writing your review for the Trip Advisor community. You are absolutely right, we have an enviable location close to the city centre and on the river bank. The rooms are decorated and upgraded on a rotational basis, I'm glad you found the room to be clean and had all that you required available. Also,...

Reviewed August 6, 2015 via mobile

Nice hotel. The rooms desperately needed renovating. Staff nice except housekeeping - very rude. Breakfast was good however evening meal wasn't worth having. Downstairs very modern however as stated bedrooms outdated. Very close to the train station which was useful

 Report
Helpful?
1Thank graO5
Della E, Operations Support Manager at BEST WESTERN Inverness Palace Hotel & Spa, responded to this review

Dear graO5 Thank you for posting your review. I am sorry you found some of the team rude, be assured we will look into this. The hotel is continuously updating the décor, furnishings and services to improve our guests experience. I am really sorry you did not enjoy the room we allocated you on this occasion. It would be lovely...

Questions? Get answers from hotel staff and past guests. Ask a question

503 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (270)
Viewed
Room/Suite (45)
Viewed
Business Center/Function Rooms (2)
Viewed
View from Room (40)
Viewed
Bathroom (8)
Viewed
Hotel & Grounds (39)
Viewed
Pool/Beach Area (6)
Viewed
Dining (9)
Viewed
Other (121)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (182)
Viewed
Amenities (11)
Viewed
Classic Double (20)
Viewed
Classic Single (26)
Viewed
Family Room (30)
Viewed
Pool (14)
Viewed
Dining (28)
Viewed
River View Double (31)
Viewed
The Hotel (22)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (51)
Viewed
Hotel & Grounds (24)
Viewed
Dining (13)
Viewed
Bathroom (2)
Viewed
Room/Suite (6)
Viewed
Pool/Beach Area (3)
Viewed
Family/Play Areas (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Inverness hotels
3.6 mi away
Culloden House
Culloden House
#1 of 34 in Inverness
503 reviews
0.1 mi away
Premier Inn Inverness Centre (River Ness) Hotel
0.2 mi away
Glen Mhor Hotel & Apartments
Show Prices
Show Prices
Show Prices
0.8 mi away
Kingsmills Hotel
Kingsmills Hotel
#7 of 34 in Inverness
1,607 reviews
0.3 mi away
Royal Highland Hotel
Royal Highland Hotel
#19 of 34 in Inverness
1,714 reviews
2.3 mi away
Loch Ness Country House Hotel at Dunain Park
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Discover a warm and friendly welcome at the stylish 3 star Best Western Inverness Palace Hotel & Spa in the heart of Inverness. Located on the banks of the River Ness overlooking the Castle it is just a few minutes walk to the town centre. You'll enjoy a fresh and contemporary hotel with a choice of dining in Eight on the River or the Brasserie. You can sit back and relax with a Starbucks Coffee and surf the web for free. As well as a lovely selection of bedrooms from Classic rooms to period River View rooms with a lovely view towards the Castle. You will enjoy a relaxing break in stylish surroundings with extras including FREE Wifi, Free Car Parking and a superb upgraded Leisure Club with 50 foot swimming pool and Spa. ... more   less 

Additional Information about BEST WESTERN Inverness Palace Hotel & Spa

Address: 8 Ness Walk, Inverness IV3 5NG, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: $113 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Inverness Palace Hotel & Spa 3*
Number of rooms: 89
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Cheap Tickets, Priceline, Agoda, Hotel.de, LateRooms, HRS and Despegar.com so you can book your BEST WESTERN Inverness Palace Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Inverness Palace Hotel Inverness
Best Western Inverness Palace Hotel And Spa
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Hotel Style:
#17 Romantic Hotel in Inverness
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Inverness Palace Hotel & Spa staff and other travelers.
19 questions
Ask a question

See all questions (19)

Questions? Get answers from BEST WESTERN Inverness Palace Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go for the front of the hotel ,wonderful view of river and castle”
 of 5 bubbles X1412TFjaneb, 1 week ago | Read review
“Very small lift.”
 of 5 bubbles Alistair_Unicomb, 1 week ago | Read review
“Ask for a river or castle view”
 of 5 bubbles 152christine, 2 weeks ago | Read review
“Ask for a room at the front if you want a view of the river and the castle”
 of 5 bubbles helenbP5648NT, 4 weeks ago | Read review
“Room 301 was right beside the lift, although still nice and quite.”
 of 5 bubbles H6531EEmarias, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question