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Best Western Inverness Palace Hotel & Spa

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Traveler (385)
Room & Suite (257)
Dining (52)
Overview
  • Excellent46%
  • Very good33%
  • Average14%
  • Poor5%
  • Terrible2%
Travelers talk about
“the river”(370 reviews)
“valet service”(19 reviews)
“starbucks coffee”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,632)
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1,527 results
Traveler rating
678
515
211
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36
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515
211
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36
Show reviews that mention
All reviewsthe rivervalet servicestarbucks coffeesteam roomswimming poolleisure facilitiesopposite the castlecoach partiescar parkleisure clublovely hotela river view roombay windowrestaurant staffcity centrean upgradehuge bed
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1 - 5 of 1,527 reviews
Reviewed 4 days ago

This hotel has a very nice view of the Ness River and the Inverness Castle. We stayed for two nights in a large but a little outdated room. The room did however have an ironing board and steam iron so we could look our best....More

Thank Alexander N
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 3 days ago

Thank you so much for taking the time to write your review, Alexander! I'm pleased that you enjoyed the view from your room, we're very lucky to have such a wonderful location. Though I'm sorry that you felt the room was a little outdated. We...More

Reviewed 4 days ago

We had a room overlooking the castle and river and a large room at that. A table and two chairs at the window, two desks as well as side tables. Large bed. Bathroom was large with two basins and all amenities. The shower was over...More

2  Thank fionaaustralia
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 3 days ago

Aw, thank you so much for your amazing review, Fiona! I'm so pleased to read that you enjoyed your stay so much and that the team were able to make your stay extra special. I'm glad that we were able to help by providing non-slip...More

Reviewed 4 days ago

The hotel is one of the typical older style hotels in UK, so the rooms are simple and a little dated. BUT the staff are excellent and the rooms are very clean and tidy. Hence for the price the value is excellent. Good wifi, free...More

1  Thank mdm1972
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 3 days ago

Thank you so much for your fantastic review, mdm1972! We are actually one of the oldest hotels in Inverness, dating back to 1890. We have a range of different style rooms and have more refurbishment plans in place for the end of the year for...More

Reviewed 1 week ago

We stayed 2 nights at this hotel last July. Inverness is a beautiful and small city. This hotel is located by the river, and from our window we could see the castle, it was amazing!!! The hotel is obviously old, and you can tell it...More

4  Thank rstamada
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 1 week ago

It is so great to hear that you enjoyed your two nights stay with us, Rstamada! The hotel was built in 1890 and was actually one of the first to have electricity in Inverness. I'm sorry that the fan didn't help with the hot weather...More

Reviewed 1 week ago via mobile

Hotel is beautiful and the view is too. We were in the building next to the hotel on the top floor. But it had a view of the river which was lovely. It’s a peaceful area with a view of the castle. The decor was...More

1  Thank sheil27
Response from Aimee A, Revenue Management Assistant at Best Western Inverness Palace Hotel & SpaResponded 1 week ago

Thank you so much for your well rounded review, Sheil27! It's fantastic to hear that you enjoyed so many aspects of your stay and that the team were able to make such a great impression.I'm sorry that you were experiencing WiFi connectivity issues during your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Free High Speed Internet (WiFi)
Restaurant
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Breakfast Available
Things to do
Pool
Restaurant
Spa
Hot Tub
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Sauna
Details
Price range
$134 - $482 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$134 - $482 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (385)
Room & Suite (257)
Dining (52)
Pool & Beach (24)
Amenities (11)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Jim R
June 27, 2018|
Answer
Response from Aimee A | Property representative |
Hi Jim, Thank you for your question. We are dog friendly, however there is a charge of £15 per dog per night with a maximum of 2 dogs in 1 room. I hope this helps! :) Kindest regards, Aimee
0
Votes
Susie G
January 28, 2018|
AnswerShow all 2 answers
Response from Aimee A | Property representative |
Hi Susie, Yes we do have disabled/accessible rooms with showers. If you have any other questions please don't hesitate to ask. Kindest regards, Aimee
0
Votes
gkullis
December 12, 2017|
AnswerShow all 3 answers
Response from Aimee A | Property representative |
Hi Gkullis, I'm sorry, TripAdvisor won't let me attach the link or document with the price list. If you search Google for Sleeping Beauty Salon Inverness. When you're on their website select Inverness Palace Hotel and... More
1
Vote
Room Tips
"Ask for a front room with views of river."
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"Insist on rooms in the main block"
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"We found a great view from Room 22"
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"Ask for riverside room"
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