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Mercure Inverness Hotel

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Traveler (194)
Room & Suite (98)
Dining (6)
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Overview
  • Excellent16%
  • Very good30%
  • Average32%
  • Poor14%
  • Terrible8%
Travelers talk about
“the river”(191 reviews)
“superior room”(13 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
Jun 3Jun 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,300)
There are newer reviews for Mercure Inverness Hotel
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1,176 results
Traveler rating
204
349
365
161
97
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204
349
365
161
97
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All reviewsthe rivera river view roomsuperior roomreception stafftrain stationcity centreloch nesshighlands
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311 - 315 of 1,176 reviews
Reviewed November 7, 2016 via mobile

I stayed in a privilege room, for the price, the room was very small with no space for bags. The bed wasn't very comfortable which resulted in a rubbish nights sleep. The picture on the wardrobe door gave me the creeps, I kept thinking there...More

3  Thank Audrey P
Response from FraserPeterkin, General Manager at Mercure Inverness HotelResponded December 14, 2016

Dear Guest Thank you for taking the time to review your recent stay with us, I am sincerely sorry that you have left the hotel with unresolved issues. I would like the opportunity to discuss these with you and would appreciate it if you could...More

Reviewed November 5, 2016 via mobile

Good hotel with friendly staff, only thing I would say is it is quite expensive at £384.00 for two nights BB in winter season, plus an additional £12 for parking, not a price that most couples could afford for two night break!More

5  Thank Alan T
Response from FraserPeterkin, General Manager at Mercure Inverness HotelResponded November 6, 2016

Dear Guest Thank you for taking the time to review your recent stay, I appreciate your constructive feedback and I will share this with our team as we continually try to improve our service. I do hope that we can welcome you back in the...More

Reviewed November 3, 2016

If you love listening to drunks all night this is the place for you. Centrally located for that ideal drunken reveller night out, you too can enjoy the highland inhospitality and deep problem with alcohol. Do not stay here if you want to sleep! All...More

Thank Mike T
Response from FraserPeterkin, General Manager at Mercure Inverness HotelResponded November 6, 2016

Dear Guest Thank you for taking the time to review your recent stay with us, I am sincerely sorry that you have left the hotel with unresolved issues. I would like the opportunity to discuss these with you and would appreciate it if you could...More

Reviewed November 2, 2016 via mobile

Woken up twice in the middle of the night due to false fire alarms going off due to a technical fault. No compensation, no apology, nothing! Hotel is also outdated and needs a good refurb. Will not stay again!More

Thank Cameron B
Response from FraserPeterkin, General Manager at Mercure Inverness HotelResponded November 6, 2016

Dear Guest Thank you for taking the time to review your recent stay with us, I am sincerely sorry that you have left the hotel with unresolved issues. I would like the opportunity to discuss these with you and would appreciate it if you could...More

Reviewed November 1, 2016 via mobile

TWO TIMES IN THE MIDDLE OF ONE NIGHT THE FIREALAMRMS SETS UP WITHOUT ANY REASON... No good service... Would never book here again... No manager... No explaination... Incompetent... A night with disturbances... Lift not working...More

1  Thank 011244
Response from FraserPeterkin, General Manager at Mercure Inverness HotelResponded November 6, 2016

Dear Guest Thank you for taking the time to review your recent stay with us, I am sincerely sorry that you have left the hotel with unresolved issues. I would like the opportunity to discuss these with you and would appreciate it if you could...More

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About
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$141 - $368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$141 - $368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Inverness
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (194)
Room & Suite (98)
Dining (6)
Pool & Beach (2)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Mike B
April 4, 2018|
AnswerShow all 3 answers
Response from potaracke | Reviewed this property |
sorry....just now seen this. I don't really remember...about $10 a day.
0
Votes
IrishAlie
February 20, 2018|
Answer
Response from Toshers | Reviewed this property |
3 ping UK plug
0
Votes
Shona H
January 22, 2018|
Answer
Response from Farimads | Reviewed this property |
Yes there is a lift
0
Votes
Room Tips
"Ask for a river ness view room"
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"Don’t stay here. Sleep in a doorway outside."
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"Stay in a different hotel"
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"Try to ge a river room. The view is breathtaking."
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