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Mercure Inverness Hotel

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Mercure Inverness Hotel
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877 Reviews from our TripAdvisor Community

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Showing 803: English reviews
Yeppoon, Australia
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Arrived at the Mercure a little early and our room wasn't ready, which was not a problem. The lady on reception was very friendly, helpful and offered to store our luggage. At check in it was again very courteous and helpful. Our room was a good size and very well laid out only problem was the shower, not a lot... More 

Helpful?
Thank 18ROX
Perth, United Kingdom
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Really nice overnight stay at The Mercure. Excellent central location overlooking the river, with parking. What pushed expectation was the friendly staff - of note Octavio who took care of us very well in the bar in the evening - and again in the morning for breakfast! Reception staff also very welcoming! Recommend++ Ann R

Helpful?
1 Thank AnnR1955
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for your kind review of your recent stay and your special mention of Octavian, I will share this with him and the rest of the team to encourage them to keep up the good work and also continually try to improve our service. I am glad that you enjoyed our lovely view, it is one that... More 

Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel as part of a DBB itison deal which was great value but I think I would have been reluctant to pay the full prices for this hotel. The room itself was nice and spacious with a nice view of the river. The bathroom however, as others have stated, was very outdated and extremely grubby -... More 

Helpful?
1 Thank Steph S
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with, we appreciate your constructive and positive feedback and will use this as we continually try to improve our service. We are currently working on the final design stages of a complete refurbishment with the work due to start later this year so I hope we can... More 

Aberdeen
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A weekend break using a deal voucher. Location was great - 2 mins from the Rail Station. Hotel doesn't look much from outside but was much better inside. Room was lovely and clean. Bathroom a bit dated but clean. Dinner for one night was included. Food was lovely. Hubby had the steak and I had the steak and ale pie.... More 

Helpful?
1 Thank Christine S
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with, we appreciate your constructive and positive feedback and will use this as we continually try to improve our service. We are currently working on the final design stages of a complete refurbishment with the work due to start later this year so I hope we can... More 

Jackson, New Jersey
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel as part of a Globus tour so my interaction with the hotel directly was limited. However, the locations was very good. It was adjacent to the Ness river which has some cute walking bridges and nice surrounding parks for walking.

Helpful?
1 Thank old_dr_bob
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us, I am delighted that our Hotel and location made a good impression on you and you took the time to appreciate the lovely views we have from the city centre. I do hope that we can welcome you back in the near future. Kind regards... More 

san antonio, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel staff was very helpful and courteous I had a view of the river and it was a big room. I loved that it was within walking distance of the city center. The hotel lobby was decorated real lovely. The restaurant was very good. I will definitely stay here again.

Helpful?
1 Thank Joslynn A
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us, I am delighted that our team made a good impression on you and you took the time to appreciate the lovely views we have from the city centre. I do hope that we can welcome you back in the near future. Kind regards Fraser Peterkin More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My partner and I recently stayed at the Mercure Inverness Hotel for an easy commute to the European Pipe Band Championships in Forres. We booked a suite room. It was gorgeous. It had a large bedroom with a massive bed and a separate sitting room. The bathrobes and slippers gave an extra special touch. We also had use of a... More 

Helpful?
1 Thank LollyLoo2
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your stay with us, I am glad to hear that you enjoyed it and will share your feedback with our team. I do hope that you also enjoyed the Pipe Band Championship, it was lovely to have so many pipers from around the world visiting and we even had some... More 

Edinburgh, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Travelled with friends with an itison voucher. Paid extral for upgraded rooms-well worth it. Lovely big room,seating area,river view,bathrobes and slippers,Tassimo coffee machine. Nice welcome on arrival with a smooth check in. Dinner in the bar was fine and happy to give an ice bucket on request. Breakfast was lovely each morning -lots of choice but please-do not put all... More 

Helpful?
1 Thank kjsss
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your stay with us, I am glad to hear that you enjoyed your visit with friends. Please accept my apologies that the pastries had gone, our chef's do try to keep them replenished but on certain mornings it can be a struggle to keep up with demand! I do hope... More 

scotland
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently wrote a review about this hotel after having a pretty poor experience so it only seems fair to write another after having a much more positive experience on this occasion. Stayed at the weekend again through work and on being told where I was going I have to say that I wasn't best pleased. However, front of house... More 

Helpful?
1 Thank saintgerry
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your most recent stay and I am delighted to hear it was a better experience, we have made some changes to our structure recently so I would hope you saw our standard service. I do hope that we can welcome you back in the future. Kind regards Fraser Peterkin More 

2 reviews
1 of 5 stars Reviewed 1 week ago

Very disappointed with our whole visit. The Weekend away from an offer on the itison website. When we phoned the mercure hotel they advised us that they had only disabled rooms available, they offered us an upgrade for £20 PER ROOM over the phone and my friend paid for both rooms (total of £40) which she paid over 2 transactions... More 

Helpful?
Thank Richard M

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Choose the Mercure Inverness Hotel situated in the heart of Inverness' vibrant city centre on the bank of the River Ness, with the bustle of the thirving shops and local nightlife right on the doorstep. You can't get more central than this! ... more   less 

Additional Information about Mercure Inverness Hotel

Address: 33 Church Street, Inverness IV1 1DX, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: $105 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Inverness Hotel 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Ramada Inverness
Inverness Ramada
Mercure Inverness Hotel Scotland
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