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Mercure Inverness Hotel

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Mercure Inverness Hotel
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913 Reviews from our TripAdvisor Community

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Showing 832: English reviews
Scottish Highlands, United Kingdom
Level Contributor
126 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Disappointed immediately when I found that you had to pay £6 for parking overnight as a guest. There are parking charges to deter shoppers, quite rightly, but hotel guests should not be charged. This is money grabbing at an extreme, I already pay £130 for the room, overpriced. Now the room. It was lovely, very comfortable, I did not like... More 

Helpful?
1 Thank hughcunningham
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your stay with us. I am grateful for your positive and constructive feedback. Our parking charges were introduced a few year ago now and are kept in line with all other city centre car parks, indeed it is a lot lower than the only other city centre Hotel with parking... More 

Kirkcaldy Fife Scotland
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife booked the Mercure as a treat for my birthday and what a Fabulous time we had. On arrival we were greeted by the most charming young lady who promptly checked us in, however there was a slight hitch they got our surname wrong (oops) but that was quickly resolved. Our room 222 was very nice a little tired... More 

Helpful?
1 Thank thetaximan
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for choosing to spend your birthday celebration with us, I am delighted to hear that you enjoyed your short stay. I have shared your feedback with our team and this will help to encourage them to keep up the great job they do here. I do hope that we can welcome you back in the near... More 

Aberdeenshire, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

we were allocated a room on the 1st floor overlooking the street.we were upgraded to a prestige room,absolutely stunning.we did this trip with an itison voucher.two nights b+b with bottle of wine on arrival and 1nights dinner.the room its self was stunning,kingsize bed,tea coffee making facilitys,walk in shower all the toileteries you could thing of.The staff on reception and in... More 

Helpful?
Thank annemeg53
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for your kind review of your recent stay and your special mention of some of our new Privilege rooms, the showers are amazing! I will share this with our team to encourage them to keep up the good work and also continually try to improve our service. I am glad that you enjoyed our lovely city... More 

Aberdeen, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is very much overpriced. The bathroom is outdated. Shower water pressure is low. Loud noise comes out of the piping system including night time. Thin wall that you can hear people outside. You dont expect this at the price your pay for.

Review collected in partnership with Accorhotels.com

Helpful?
3 Thank A G
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us, I am sincerely sorry that you have left the hotel with unresolved issues. I would like the opportunity to discuss these with you and would appreciate it if you could contact me directly, unfortunately the rules of this forum do not allow me to post... More 

Travelers are raving about these Inverness hotels

yorkshire
Level Contributor
62 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

As regular visitors, we paid the premium rate to get a room with the advertised views of the river / old town. Room on the first floor allocated us has an excellent view - of the flat roof over the dining room. On arrival we asked for a table in the restaurant for 6pm. "No problem". Arriving at the allotted... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank whitbyladYorkshire
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for reviewing your most recent stay, I appreciate your constructive feedback and we will use this as we continually try to improve our service. Please accept my sincere apologies for the confusion over dinner timings, we do have some new staff on Reception and they may have got confused with opening hours as our Bar does... More 

Hamburg, Germany
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself is really dated and needs to be renovated from the outside and inside. The room itself was ok, the bathroom really needs to be renovated and was only cleanish. It is really well located and gives you the oppurtunity to easily have a look around in Inverness. The hotel staff was also really friendly to us and... More 

Helpful?
1 Thank Marcel G
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with, we appreciate your constructive and positive feedback and will use this as we continually try to improve our service. We are currently working on the final design stages of a complete refurbishment with the work due to start later this year so I hope we can... More 

edinburgh
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights from 5th-8th September and on arrival we were struck by the friendliness of the staff.. The room itself was adequate and had a great view of the river and surrounding area.. Meals were of a good standard well cooked and the service was good and again the the staff were pleasant and helpful. However we noticed... More 

Helpful?
1 Thank hibby65
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for choosing to stay with us recently and for providing us with some good, constructive feedback. I am glad that you enjoyed the majority of your stay, we are currently working on exciting plans to refurbish the Hotel but in the meantime I will share your thoughts with our Maintenance team. I do hope that we... More 

Ridgetown
Level Contributor
834 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 409 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights as part of our Globus tour of Scotland. This hotel is well-located and functional but nothing special. Our room was fine but some in our group got rooms that were quite dated. Breakfast was standard - good but nothing special. We ate one group dinner here and again it was fine but nothing special.

Helpful?
1 Thank RandyRoss
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with, we appreciate your constructive and positive feedback and will use this as we continually try to improve our service. We are currently working on the final design stages of a complete refurbishment with the work due to start later this year so I hope we can... More 

Sydney
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Small, single bed room but functional layout. A little worn around the edges but we'll located in the main area of Inverness. Supermarket and laundrette nearby. Standard fare at breakfast. Not anything spectacular but not horrible.

Helpful?
1 Thank bd1209
FraserPeterkin, General Manager at Mercure Inverness Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with, we appreciate your constructive and positive feedback and will use this as we continually try to improve our service. We are currently working on the final design stages of a complete refurbishment with the work due to start later this year so I hope we can... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Choose the Mercure Inverness Hotel situated in the heart of Inverness' vibrant city centre on the bank of the River Ness, with the bustle of the thirving shops and local nightlife right on the doorstep. You can't get more central than this! ... more   less 

Additional Information about Mercure Inverness Hotel

Address: 33 Church Street, Inverness IV1 1DX, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: $82 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Inverness Hotel 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Ramada Inverness
Inverness Ramada
Mercure Inverness Hotel Scotland
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