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The Waterside Hotel

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The Waterside Hotel
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554 Reviews from our TripAdvisor Community

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Showing 523: English reviews
Aberdeenshire
Reviewed September 18, 2013

I stayed once again in this great hotel where the staff are friendly and efficient. Many rooms have been upgraded to a very high standard and equal the best hotels in the vicinity. The hotel has a friendly bar area and a great conservatory type restaurant with views to the river Ness. The food is of a very high quality...

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Helpful?
Thank grumpeyoleman
Singapore, Singapore
Reviewed September 16, 2013

After leaving it rather late to book i tried several hotels in Inverness without success, However we were lucky to get an Excellent room with a view of the river Ness The Staff were very helpful and extremely pleasant, No issues with parking We booked a meal at the hotel restaurant, a little expensive for my liking however the food...

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Thank RockinRobin2013
London, United Kingdom
Reviewed September 13, 2013

We stayed at the waterside recently while on a tour of Scotland and booked in forone night through laterooms. We were warmly welcomed by Helen at the front desk who despiteu s arriving 2 hours early checked us straight in to a room on the first floor. the room was clean and well furnished but small and cramped with a...

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Thank worldtraveller712013
Waterside1819, Owner at The Waterside Hotel, responded to this review

Absolute.y delighted that you enjoyed your stay so much with us. Yes a few of our castle view rooms are on the smallish side but no worse than many others elsewhere. Our river view superior rooms are something else! Thank you for taking time to post your appreciation.

Twickenham, United Kingdom
Reviewed September 3, 2013

In August, my elderly mother and I stayed at The Waterside for a week. The hotel is situated right on the bank of the River Ness and a few hundred yards walk from the City Centre. All staff were professional with the reception staff particularly welcoming. On arrival, we discovered that our room was on the first floor and there...

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Thank ChrissyG24
Waterside1819, Owner at The Waterside Hotel, responded to this review

Thank you for taking the time to post a review. You raise a good point amount mentioning no lift on our website and I will instruct this. After 50 years of hotel-keeping and travelling myself I had the view that if not mentioned it doesn't exist. I am, however, always open to constructive ideas and will embrace this, thank you....

Thebes
Reviewed September 2, 2013

On the River Ness close to the centre, the Waterside looks good. Floor levels throughout vary slightly; just enough to make you stumble. Some rooms (top floor at least), though spacious enough, lack a usable work surface. WiFi is a botched job. Room instructions still refer to a simple 'user password' - surely the simplest way to offer a service;...

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Thank Epimetheus W
Launceston, Australia
Reviewed September 2, 2013

The Waterside is in a good location making it easy to walk to shopping area. The walks along the river are lovely. On the downside: the rooms varied greatly - I stayed there twice - before and after a tour - one room had an uncomfortable bed and mould in the bathroom, the other was much nicer. I felt that...

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Thank TassieDavo
Glasgow, United Kingdom
Reviewed August 30, 2013

Room and food OK; staff in bar and restaurant fine. Reception dreadful; managerial staff superficially helpful but not really that interested. Arrived and tried to book in but was told that they had no record of our booking (made via LateRooms.com). On showing the e-mail confirming the booking, receptionist simply said, "We have no record of it." and turned away...

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Thank Jack_Bosworth
Waterside1819, Owner at The Waterside Hotel, responded to this review

Thank you for taking the time to review your experience. I am sincerely sorry that your reservation may not have been properly recorded in the first instance,. I have never known an extranet booking not to be both hard copy reserved and entered on our reservations system. We had no record of either! I am not pleased either with how...

Cumbernauld, United Kingdom
Reviewed August 27, 2013

Very comfortable clean hotel in a good location overlooking the river.The staff were friendly and efficient.The restaurant in the hotel was excellent with an extensive selection of fresh local produce on offer and cooked to perfection.The breakfast was' to die for ' the best we have ever had.We tend to visit the hotel in Low Season when it is less...

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Thank Eileen R
Preston, United Kingdom
Reviewed August 26, 2013

My partner and I have stayed at the Waterside on a few occasions and it became our favourite hotel in Inverness. The rooms were spacious and the staff friendly. We enjoyed the quiet pleasant location by the river offering walks on the paths and along the canal, and yet with easy access to the city centre facilities. We were planning...

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Thank RonCrawford_13
Waterside1819, Owner at The Waterside Hotel, responded to this review

Inverness, like other big tourist cities in Scotland, enjoys a huge demand for bedrooms in the high season. This reflects, a bit like airline seats, on the prices charged. Even so-called budget hotel prices are no longer budget. it is simply a case of supply and demand. Our prices really are competitive in our market place all year round. Obviously,...

Reviewed August 25, 2013 via mobile

Stayed here for the night after a days work up north. Got a discount on the room because it was above the function room and there was a wedding on. The room was large, clean and bright. The bathroom was a little cramped and the shower lacking in power. Breakfast in the morning was awesome! It's been ages since I...

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Thank Marty289
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
The Waterside Restaurant
The Waterside Restaurant
Cuisines: Scottish, British, Seafood
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
Official Description (provided by the hotel)
Beautifully and centrally located on the river Ness banks, The Waterside Hotel offers comfortable accommodation, very friendly staff and outstanding cuisine. Management at staff will help you plan your stay in Inverness making sure you make the best of your stay in the capital of the Highlands. Inverness city centre, Eden Court Theatre, Saint Andrews Cathedral and The Ness Islands are all within 5 minutes walk from the hotel. Loch Ness is 8 miles away. ... more   less 

Additional Information about The Waterside Hotel

Address: 19 Ness Bank, Inverness IV2 4SF, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Inverness
Price Range: $85 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Waterside Hotel 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Waterside Hotel Inverness
The Waterside Hotel Inverness, Scotland
Hotel Style:
#18 Romantic Hotel in Inverness
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Questions & Answers

Here's what travelers have asked, with answers from The Waterside Hotel staff and other travelers.
5 questions
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Liverpool, United Kingdom
2 months ago
2 months ago
Perth

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Questions? Get answers from The Waterside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best views would be overlooking the River Ness”
 of 5 bubbles 596derekb, 1 week ago | Read review
“try to get a room at the front overlooking the river”
 of 5 bubbles kennyf601, 4 weeks ago | Read review
“A lovely view and unusual bath in the superior double room.”
 of 5 bubbles lindahN5563YO, Feb 18, 2017 | Read review
“Ask for rooms that are not above kitchen or bar if you sleep lightly.”
 of 5 bubbles Car0lyneD, Jan 2, 2017 | Read review
“The rooms are all good, but the ones in the adjacent building are great,”
 of 5 bubbles hughcunningham, Nov 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question