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See all 9 hotels in Thurso

Pentland Hotel

142 reviews
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Traveler (20)
Room & Suite (16)
Dining (4)
Overview
  • Excellent19%
  • Very good38%
  • Average27%
  • Poor10%
  • Terrible6%
Travelers talk about
“sunday carvery”(7 reviews)
“half portion”(2 reviews)
“deep fried food”(2 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Meeting Rooms
3.5 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (142)Write a Review
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25
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31
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8
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All reviewssunday carveryhalf portiondeep fried foodthe buffet style breakfastpasta dishsmall bathreplenished regularlyan older hotelbit datedbreakfast stafffriendly hotellast minute bookingfamily roomdining roomold fashionedwine listrooms are clean
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1 - 5 of 126 reviews
Reviewed 6 days ago via mobile

The hotel is shockingly over priced. We're there for 3 nights and the place was filthy, and the room full of dust. You had to run the shower for 15 minutes to get hot water and then use the shower to fill the bath. The...More

Thank Anneli T
Response from Andrew M, Owner at Pentland HotelResponded 3 days ago

Dear Anneli T, so sorry that you were disappointed with the room you stayed in, I have checked the room with our Head Housekeeper and could not find any dust although there was a gap under the door which has been rectified, thankyou for bringing...More

Reviewed 2 weeks ago

Booked this hotel as a last minute booking as my husband had to travel up to Thurso on business. Stayed for one night 29th December. We were both pleasantly surprised at the friendly welcome. The rooms as stated in previous reviews are dated and a...More

Thank Woolergirl
Response from amccinv, Owner at Pentland HotelResponded 2 weeks ago

Hello Woolergirl, thank you for taking the time to leave us a review. We are delighted you enjoyed your last minute stay with us. We always try to put out a good selection for breakfast, and we are very proud of our staff and the...More

Reviewed December 4, 2017 via mobile

Ideal hotel if your looking for decent enough hotel and a reasonable price. Food in the bar is great with good portions, friendly staff and a hearty breakfast to suit. Only down side is it’s all a bit dated and room could must certainly do...More

Thank Fraser F
Response from amccinv, Owner at Pentland HotelResponded December 4, 2017

Hello Fraser, thank you for your review. We are glad you enjoyed your stay with us, we like to make sure no one leaves us hungry so we are delighted you enjoyed our meals. We are always looking to improve your stay with us so...More

Reviewed November 23, 2017

Staff is very friendly and helpful. A nice breakfast is included. I stayed on the 2nd floor (3rd by US counting) in a double-bed room. The bed was very firm, but comfortable.The room had a bay window with a nice place for computer work whilst...More

Thank Geezer45
Response from amccinv, Owner at Pentland HotelResponded November 29, 2017

Hi Geezer45 Thank you for your comprehensive overview of your stay with us. We are glad you had a comfortable stay here, and we are very grateful for your comments. We are continually updating our rooms to make our guests stay as comfortable as possible,...More

Reviewed November 11, 2017

My experience at the pentland hotel was dreadful. As I walked in for my dinner the staff were not pleasant, I was stared at while walking in and not greeted. There was no cutlery on the table and when I asked for a fork I...More

Thank GeorgeGunn123
Response from Andrew M, Owner at Pentland HotelResponded November 13, 2017

Dear GeorgeGunn123, thankyou for taking the time to review your recent visit to us at The Pentland and please accept my sincere apologies that you were disappointed with your experience. I would welcome the opportunity to apologise in person and to get further information so...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
$99 - $151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$99 - $151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveler (20)
Room & Suite (16)
Dining (4)
Hotel & Grounds (63)
Bathroom (1)
Questions & Answers
Ask a question
M. M
February 23, 2017|
AnswerShow all 5 answers
Response from Andrew M | Property representative |
Dear M M, unfortunately we do not have any coin operated laundry facilities for guests but we do operate a laundry service for our guests, where the laundry is left with us in the morning and it will be washed and tumble... More
0
Votes
Debbie M
September 15, 2014|
AnswerShow all 4 answers
Response from Nona O | Reviewed this property |
Yes, there is a hairdryer in the room, not the bathroom, but the room.
0
Votes
Room Tips
"confirm a room size"
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"Avoid room 31.Small double, No bedhead, small bath."
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"Be prepared for a long walk to some rooms. Lot of traffic noise from rooms on front of building in evenings..."
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"Being local we did not become residents"
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