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The hotel is shockingly over priced. We're there for 3 nights and the place was filthy, and the room full of dust. You had to run the shower for 15 minutes to get hot water and then use the shower to fill the bath. The...More
Thank Anneli T
Response from Andrew M, Owner at Pentland HotelResponded 3 days ago
Dear Anneli T,
so sorry that you were disappointed with the room you stayed in, I have checked the room with our Head Housekeeper and could not find any dust although there was a gap under the door which has been rectified, thankyou for bringing...More
Booked this hotel as a last minute booking as my husband had to travel up to Thurso on business. Stayed for one night 29th December.
We were both pleasantly surprised at the friendly welcome.
The rooms as stated in previous reviews are dated and a...More
Response from amccinv, Owner at Pentland HotelResponded 2 weeks ago
Hello Woolergirl, thank you for taking the time to leave us a review.
We are delighted you enjoyed your last minute stay with us. We always try to put out a good selection for breakfast, and we are very proud of our staff and the...More
Ideal hotel if your looking for decent enough hotel and a reasonable price. Food in the bar is great with good portions, friendly staff and a hearty breakfast to suit.
Only down side is it’s all a bit dated and room could must certainly do...More
Thank Fraser F
Response from amccinv, Owner at Pentland HotelResponded December 4, 2017
Hello Fraser, thank you for your review.
We are glad you enjoyed your stay with us, we like to make sure no one leaves us hungry so we are delighted you enjoyed our meals. We are always looking to improve your stay with us so...More
Staff is very friendly and helpful. A nice breakfast is included. I stayed on the 2nd floor (3rd by US counting) in a double-bed room. The bed was very firm, but comfortable.The room had a bay window with a nice place for computer work whilst...More
Response from amccinv, Owner at Pentland HotelResponded November 29, 2017
Thank you for your comprehensive overview of your stay with us. We are glad you had a comfortable stay here, and we are very grateful for your comments. We are continually updating our rooms to make our guests stay as comfortable as possible,...More
My experience at the pentland hotel was dreadful. As I walked in for my dinner the staff were not pleasant, I was stared at while walking in and not greeted. There was no cutlery on the table and when I asked for a fork I...More
Response from Andrew M, Owner at Pentland HotelResponded November 13, 2017
thankyou for taking the time to review your recent visit to us at The Pentland and please accept my sincere apologies that you were disappointed with your experience. I would welcome the opportunity to apologise in person and to get further information so...More
Response from Andrew M | Property representative |
Dear M M, unfortunately we do not have any coin operated laundry facilities for guests but we do operate a laundry service for our guests, where the laundry is left with us in the morning and it will be washed and tumble... More
Dear M M, unfortunately we do not have any coin operated laundry facilities for guests but we do operate a laundry service for our guests, where the laundry is left with us in the morning and it will be washed and tumble dried by the evening. This service is £20 per one of our laundry bags.
Please let me know if I can assist with any further queries,