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Hilton Glasgow Grosvenor Hotel

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#32 of 95 Hotels in Glasgow
Certificate of Excellence
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Hilton Glasgow Grosvenor Hotel
Hilton Glasgow Grosvenor Hotel
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1,227 Reviews from our TripAdvisor Community

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Showing 1,193: English reviews
Glasgow
1 review
2 of 5 stars Reviewed 5 days ago NEW

Cold porridge. Poor service. Room in need of upgrade. Noisy room with partying top 3am. Then woken by bottles going into bottle bank. Noisy Windows too with curtains and letting light in. Food in breakfast room poor. Toaster not working properly. No smoothies although were advertised.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lorna D
Phoenix, Arizona
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wonderful service! Great location: walking distance to many key attractions, and just steps to the subway. No A/C, but the windows open and there is a fan on a stand in the room. For most days that's all you need in Glasgow.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Erik R
Aberdeen, United Kingdom
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location, but a bit tired with room doors bashed and bathrooms very much dated and in need of a revamp. Food ok, could be better. Friendly staff and welcoming. Hit or miss with rooms, ask for a front facing room

Helpful?
Thank Mac2010_10
Sarasota, Florida
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful park for a nice walk...lots of coffee shops, restaurants etc. We walked to the Ubiquitous Chip and I highly recommend this restaurant. Room was clean as well as bath. Nothing fancy but we only stayed for one night.

Helpful?
Thank Letsgosomewhere32
bishopton
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Attended here yesterday for my neices wedding. Beautiful surroundings and lovely food. Drink a bit pricey but I expect thats due to being a hotel and location being in centre of town.stafc very friendly and helpful. Would go here again.

Helpful?
Thank weecathy33
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear weecathy33 Thanks for your review of your visit to the Hilton Glasgow Grosvenor. It was fantastic to hear you enjoyed your stay, especially for such a special occasion. This feedback has been highlighted to our entire team as this always encourages everyone to continue providing the highest levels of service. Thank you once again for taking the time to... More 

County Londonderry, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Lovely hotel in great location. Clean rooms and friendly staff. Great breakfast which I had in my room. Only issue I had was traffic noise as I like the window open at night. Handy for Hillhead subway station and all the lovely shops and restaurants on the Byers Road. Would definitely return.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 960shaunad
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear 960shaunad I would like to thank you for your review of the Hilton Glasgow Grosvenor. It was great to hear you enjoyed your stay so much and that you feel so confident in us that you would return. Please be assured your feedback has been highlighted to the entire team as this encourages us to continue providing our highest... More 

jimberly
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Check in was an easy process as I was using my Hilton points. We discovered the toilet had crystallized and smelly urine behind the toilet seat. The following night we discovered the black marks on the underside of the duvet and the bottom sheet which was either dirt or shoe marks. There are no top sheets in this hotel. The... More 

Helpful?
Thank jimberly
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear jimberly Thank you for taking the time to review your stay at the Hilton Glasgow Grosvenor. I am sorry that you felt let down by your visit however I can assure that our entire team worked hard to rectify any problems you highlighted to us as quickly as possible. When we were advised of the issue with the sheets,... More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel with kind personnel, good bar. I could not try the restaurant during my stay because it was fully booked, but there are some other restaurants in the nearby in case of need. Room is ok, clean and comfortable.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Balazs B
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear Balazs B Thanks for your review of the Hilton Glasgow Grosvenor following your visit. It is always encouraging to our entire team when our guests enjoy their stay and share their feedback with us. Thank you once again for taking the time to write your review and we look forward to welcoming you back to the Hilton Glasgow Grosvenor... More 

Level Contributor
146 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent four nights at the hotel and were very satisfied with all aspects. The staff were all very friendly and very helpful. We were made to feel welcome from the moment we arrived. The rooms are very large and well appointed with two king size beds in the twin rooms. En suite bathrooms were very well appointed and spotless.... More 

Helpful?
Thank fkw1
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear fkw1 I would like to thank you for your review of the Hilton Glasgow Grosvenor following your visit. It was fantastic to hear that you enjoyed your stay so much, especially our rooms and location. I have shared your feedback with our entire team as this always encourages everyone to continue providing the highest levels of service. Thank you... More 

Horsham
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night having dropped our son off to University. Excellent location for Byres Road, the West End, university etc. Decor very stylish and staff very welcoming. As we were on the Great Western Road side (deluxe rooms) a little noisy when the windows were open, but necessary as an unseasonably warm September weekend! Breakfast very good and a... More 

Helpful?
Thank JMSHorsham
NitinRamtri, General Manager at Hilton Glasgow Grosvenor Hotel, responded to this review

Dear JMSHorsham Thank you for your review of the Hilton Glasgow Grosvenor. It was great to hear you enjoyed your stay and hearing about it only encourages the team to continue providing the highest levels of service. Please be assured that all feedback is passed to our entire team as this encourages and assists us. Thank you once again for... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Glasgow's vibrant and bustling West End and within walking distance of Glasgow University, the Hilton Glasgow Grosvenor hotel is the perfect place to stay during your visit to Scotland's biggest city. Excellent transport links give Guests easy access to the SECC, Glasgow city center and Glasgow International Airport. Enjoy great local produce in the highly acclaimed Bo'vine Restaurant and fabulous cocktails in the award winning bobar. Complimentary access to the leisure facilities at the nearby Hilton Glasgow hotel allows you to relax and rejuvenate in the indoor pool and fully-equipped fitness center. Offering friendly, responsive and professional service in a highly desirable setting, the Hilton Glasgow Grosvenor hotel has everything you need to make the most of your time in Glasgow. ... more   less 

Additional Information about Hilton Glasgow Grosvenor Hotel

Address: 1-9 Grosvenor Terrace | Great Western Road, Glasgow G12 0TA, Scotland
Location: United Kingdom > Scotland > Glasgow
Price Range: $113 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Glasgow Grosvenor Hotel 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Glasgow Hilton
Hilton Glasgow Grosvenor Hotel Scotland
Hotel Style:
#16 Luxury Hotel in Glasgow
#23 Business Hotel in Glasgow
#26 Romantic Hotel in Glasgow
#43 Family Hotel in Glasgow
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