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Carlton George Hotel

#17 of 96 Hotels in Glasgow
Certificate of Excellence
44 West George Street, Glasgow G2 1DH, Scotland
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Carlton George Hotel
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1,249 Reviews from our TripAdvisor Community

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Irvine, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

Stayed on a dinner,bed & breakfast package including entrance to executive lounge. Thought we were getting a bargain but once we entered the restaurant all that changed.Garlic mushrooms like a plate of mushroom(Cold)soup.Dishes being returned from almost every table.In fairness when we compained on checking out £21 was deducted from the bill for bottloe of wine purchased.Please think twice before... More 

Helpful?
Thank 76DavidM1971
Stirling, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

2nd visit in two months. Rooms clean, fresh and appealing. On first visit ordered afternoon tea in exec lounge, staff forgot about us for 30 mins, had to go searching for staff. Breakfast was like a greasy spoon cafe with staff unorganised and flustered. Thought we were just unlucky. On second visit again smiley happy staff at check in, good... More 

Helpful?
Thank D5385CHjamesm
Monica D, General Manager at Carlton George Hotel, responded to this review

Dear D5385CHjamesm. Thank you for taking the time to review your stay with us. I am deeply sorry that you had such bad experiences over the weekend in our restaurant. I appreciate your feedback as this helps us improve. If you wish to discuss with me personally in more detail, please feel free to contact me. Once again sincere apologies.... More 

Glasgow
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Visited the Carlton George for afternoon tea and was not impressed in the slightest . Sandwiches were like a school pack lunch . Asked for the cheese sandwich to not have any pickle on it was advised at first by the waitress this was fine , sandwiches then appeared with pickle , waitress went to change and came back with... More 

Helpful?
1 Thank Tonyboyler
Monica D, General Manager at Carlton George Hotel, responded to this review

Dear Tonyboyler. Thank you for taking the time to review you experience in Windows Restaurant. I am sorry that you experience what not what it should have been and not what we normally pride ourselves on. I would be happy to discuss your visit with you and would be grateful if you could contact me. Kind regards Monica More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed with my daughter who has stayed before, we had a lovely room,comfy bed, enjoyed the drinks in the room and lounge bar. Had a really good breakfast. Went through the secret door for a meal, drinks and music at night. Great staff very willing to help. Hope she takes me again.

Helpful?
Thank alvpadash
Monica D, General Manager at Carlton George Hotel, responded to this review

Dear alvpadash. Thank you for such wonderful review. I am so pleased that you had such a great experience with us. I hope you will stay with us again. Kind regards Monica More 

westmeath
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed for my partners birthday staff are so friendly was able to check-in early as well. Rooms were lovely loved the decanters lovely extras. Had dinner in Windows very nice. And the executive lounge was very nice. Breakfast was good only small thing chef was a bit growly at breakfast . Will definitely be back though.

Helpful?
Thank carmel a
Monica D, General Manager at Carlton George Hotel, responded to this review

Dear carmel a. Thank you for such a great review. I am really pleased that you enjoyed your stay and appreciated our little extras in the room and dinner in the restaurant. Myself and the team really appreciate your kind comments. Hope we will see you again. Kind regards Monica More 

Newcastle, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Weekend stay, thoroughly enjoyable. Friendly staff nothing was too much trouble. Afternoon tea with cava in Windows restaurant. Executive lounge great idea, spent time "people watching" amazing how much some people can drink! Definitely worth a visit.

Helpful?
Thank Lesley W
Monica D, General Manager at Carlton George Hotel, responded to this review

Dear Lesley W. Thank you for the great review. I am delighted you enjoyed your stay, afternoon tea and executive lounge. I would like to thank you for the kind comments regarding the team here - we really do appreciate it. Hope we will see you again soon. Kind regards Monica More 

Cambridge
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice room. Service enthusiastic but a bit haphazard. Forgot my newspaper. Attempted to toast some bread at breakfast. Toaster caught fire. I tried to get help from chef. 'am a cook, that's no ma job. Talk to a waiter'. But the toaster's on fire.. Still, entertaining. And super views of Glasgow from restaurant.

Helpful?
3 Thank G W
Monica D, General Manager at Carlton George Hotel, responded to this review

Dear G W. Thank you for the great review and I am glad overall you enjoyed your stay. I apologise for the incident with the toaster I will certainly look into this. Hope to see you soon. Kind regards Monica More 

Blackburn, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent three nights at the hotel to celebrate my partner's birthday. Staff were excellent and the room and facilities were great. We really appreciated the complimentary minibar and whisky in our room as well as the drinks available throughout the day in the lounge bar. Afternoon tea was very good, The only downside was the lack of atmosphere (Tablecloths,... More 

Helpful?
Thank 532ChrisS
Monica D, General Manager at Carlton George Hotel, responded to this review

Dear 532ChrisS. Thank you for the fantastic review. I am so pleased you had such a great time with us and enjoyed our additional touches and afternoon tea. Hope we will see you again soon. Kind regards Monica More 

Largs, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Overnight stay for husbands birthday lovely hotel in centre of Glasgow. Staff very friendly and welcoming, room excellent could not fault it. We ate in the Windows restaurant which has a roof top view over Glasgow which was nice. Would stay here again.

Helpful?
Thank helen m
Monica D, General Manager at Carlton George Hotel, responded to this review

Dear Helen M. Thank you for your kind review. I am so pleased that you had a great stay with us. Thank you also for you kind comments about the team, they really do appreciate it. We hope to see you soon. Kind regards Monica More 

Maidstone, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed for two nights on business - fantastic. Room, food and Lounge Bar all excellent. Staff were very attentive, polite and customer service was top notch.Could not fault the hotel and would not hesitate to recommend it.

Helpful?
Thank Richard W
Monica D, General Manager at Carlton George Hotel, responded to this review

Dear Richard W. Thank you so much for giving us such a great review. Delighted you had a good experience with us. Hope to see you again soon. Kind regards Monica More 

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