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Crowne Plaza Glasgow

#33 of 96 Hotels in Glasgow
Certificate of Excellence
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Crowne Plaza Glasgow
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2,007 Reviews from our TripAdvisor Community

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Showing 1,965: English reviews
Tiverton, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is my hotel of choice when visiting Glasgow, I travel here once a month for work and the hotel provides all that I need and the staff are really friendly. Overall the hotel is presented well and is kept clean and tidy, the facilities are well maintained and if I have a problem (which is rare) they sort it... More 

Helpful?
1 Thank Howard C
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Dear Howard C, Thank you for your review and I am delighted that we are your hotel of choice whilst staying in Glasgow. We look forward to welcoming you back again next month. Kind regards Dominic McVey General Manager More 

dublin
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we arrived on Friday 22nd July 2016 and was met by a consummate professional Thomas nothing was To much trouble ,This is the hotel I've been searching for all my life the staff are well trained all with a ready smile and appear out of nowhere they are determined that the weary traveller before them will have a great time... More 

Helpful?
Thank happywandererDublin
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Dear happywandererDublin, Thank you for such a complimentary review - it will be a pleasure to share your comments with the team! I am delighted that you were so well looked after and we sincerely hope to welcome you back again soon. Kind regards Dominic McVey General Manager More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Room was on the 14th floor and it happened to be on one of the very few day of good weather we get, as a result we had spectacular view of the Clyde. We also had access to the club room and this was excellent as Ive never met anyone who doesn't like a free ice cold drink on a... More 

Helpful?
Thank kennymcn
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Dear kennymcn, Thank you for your review and I am pleased that you enjoyed your stay and associated benefits of the Club Lounge. I am sorry that the air conditioning was not working effectively during your visits and can let you know we usually have an engineer on site who is able to correct this, so should you experience this... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Just spent 3 lovely days at the Crowne Plaza Glasgow - have stayed before and always enjoy our stay. Most of the staff are friendly and helpful, the atmosphere is professional but relaxed. My only faults this time were being told that I couldn't have afternoon tea because it needed to be ordered a week in advance (really, a weeks... More 

Helpful?
Thank Julie S
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Dear Julie S, Thank you for your feedback and I am delighted you and your family enjoyed one of our suites during your visit. I have asked our Food & Beverage Manager to ensure that all team members are correctly briefed on the provision of afternoon tea as it is clearly incorrect that is must be ordered 1 week in... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

Having spent a considerable amount on a two night stay for a twin room with my teenage daughter I was rather annoyed to find only one robe in our room . Silly maybe but at over £180 per night minus breakfast ( extra £10 pp) I'd expect two! When questioned was told no only one robe for s twin as... More 

Helpful?
Thank Rhoda M
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Dear Rhoda M, Thank you for your feedback and I am sorry that there were not 2 bathrobes provided prior to your arrival at the hotel. I am pleased to let you know that our leisure club will soon be refurbished and will ensure your comments are included as part of that process. I am sorry that your room was... More 

Perth, United Kingdom
Level Contributor
869 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 225 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Bit of a hike from the Car Park to the lobby. Did a little shuffle between reception staff, but check in was fine. Lift and room were easily accessible. Good fresh décor, clean and comfortable. To plug in the hairdryer, you had to get down on your knees then reach under the desk to find the plug. Not user friendly.... More 

Helpful?
Thank gastronaut_11
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Dear gastronaut_11, Thank you for your feedback. I am pleased to tell you that as part of the ongoing bedroom refurbishment, additional electrical sockets are being put into all bedrooms, as a direct result of feedback from guests such as yourself. I'm pleased that our Reception team looked after you well and that you will choose to stay with us... More 

West Yorkshire
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We had a disappointing overnight here breaking a long journey on a recent trip to the Highlands. Check in was somewhat chaotic and the room on the 12th Floor OK, if a bit tired. Went we went for a drink in the bar before dinner the lady serving us refused to accept that our drinks voucher ( I am an... More 

Helpful?
Thank WYTravellers
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Dear WYTravellers, Thank you for your feedback and I would like to extend my apologies for what has clearly been a disappointing stay. I'm pleased to note that the Guest Relations manager took steps to try and recover the situation but wish to assure you that this experience is not the usual at Crowne Plaza Glasgow. I do hope that... More 

Crawley, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here more than 4 times so far and it's always loveky to come back. The staff are very helpful, friendly and professional, the room service is great and the rooms are clean and nicely decorated. The housekeeping staff do an excellent job here. Worth the stay over and over again. Highly recommended.

Helpful?
Thank Michael M
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Dear Michael M, Thank you for your complimentary review - I will ensure your comments are shared with the team at our next communications meeting. We do appreciate your recommendation and look forward to welcoming you back in the future. Kind regards Dominic McVey General Manager More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

One night business stay. Well presented and clean hotel. Welcoming staff from the moment you enter. Double room for the night which was superb. The service was first class and the food was superb. I have nothing negative to say about the hotel. Should I ever return to Glasgow on a family visit I will book this hotel. Thank you... More 

Helpful?
Thank David T
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Dear David T, Sincere thanks for your review and compliments. I am delighted that we have looked after you so well and look forward to welcoming you and your family back again soon. Kind regards Dominic McVey General Manager More 

Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

First time that I have stayed at this hotel. Having previously had evening meal prior to arrival I did not use the restaurant at night, however, breakfast was more then adequate for me with a reasonable choice of hot and cold food. Room itself was spacious with separate lounge area, although I have to add that I thought that the... More 

Helpful?
Thank MarkRobbo123
CrownePlazaGlasgow, General Manager at Crowne Plaza Glasgow, responded to this review

Dear Markrobbo123, Thank you for reviewing your visit and I'm pleased that on the whole it was enjoyable. Please accept my apologies for the problem with the electrics in your suite and appreciate that this would have been very inconvenient. I do hope that despite this, you will choose to stay with us the next time you are in the... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Crowne Plaza Glasgow. A modern and stylish hotel overlooking the River Clyde, with a covered walkway to the Scottish Exhibition & Conference Centre (SECC), Crowne Plaza Glasgow is an excellent choice for the business and leisure traveller. With 283 air conditioned contemporary bedrooms and suites, all fully equipped with Smart televisions, trouser press, hairdryer, iron and ironing board, tea/coffee making facilities and wireless internet access. The spacious Club Rooms boast Kingsized beds with stunning river views, Smart TVs and exclusive access to our Club Lounge, with complimentary refreshments to relax or hold informal meetings. The Leisure Club includes an indoor pool, equipped gym, sauna, spa and steam room. Alternatively, treat yourself to a massage or beauty treatment in Isis, our in-house Beauty Salon. There are 15 conference/functions suites, including a dedicated boardroom with plasma screen, to accommodate all types of events. Crowne Plaza Glasgow is located directly opposite the Glasgow Science Centre, the BBC and STV Headquarters and the nearby Transport Museum and Tall Ship visitor attraction. Easy access to shopping areas such as Braehead, Buchanan Galleries, St Enoch and Argyle Street make this a great leisure destination. The hotel is non-smoking throughout. ... more   less 

Additional Information about Crowne Plaza Glasgow

Address: 1 Congress Road | Strathclyde, Glasgow G3 8QT, Scotland
Location: United Kingdom > Scotland > Glasgow
Price Range: $101 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Glasgow 4*
Number of rooms: 283
Reservation Options:
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Also Known As:
Crowne Plaza Glasgow Hotel Glasgow
Glasgow Crowne Plaza
Crowne Plaza Glasgow Scotland
Hotel Style:
#11 Family Hotel in Glasgow
#16 Luxury Hotel in Glasgow
#25 Business Hotel in Glasgow
#29 Romantic Hotel in Glasgow
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