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Glasgow Pond Hotel

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Glasgow Pond Hotel
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999 Reviews from our TripAdvisor Community

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Showing 965: English reviews
scotland
Reviewed yesterday NEWvia mobile

Stay was ok. Beds and pillows are very comfortable. There was a weird smell in the room when we arrived, we opened the window for the rest of the day which did not help. Turns out the shower curtain stank of pish, so unfortunately the whole room stank of pish.

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Helpful?
Thank juliana84
Sharon D, General Manager at Glasgow Pond Hotel, responded to this review

Dear Juliana, Thank you for taking the time and trouble to post a review following your recent stay with us. I was pleased to read that you found the beds & pillows comfortable. I have myself investigated your comment in regard to the smell and can assure you that we take pride in our cleanliness and attention to detail and...

Carluke, United Kingdom
Reviewed 4 days ago NEW

My wife and I took an aunt to the Pond Hotel for afternoon tea (with Prosecco) on a Sunday afternoon. The afternoon tea consisted figure sandwiches, scones with jam and cream and a selection of mini cakes. The tea and coffee pots were "topped up" by the friendly staff and the atmosphere was good. Staff were friendly and did not...

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Helpful?
Thank Homejames63
Sharon D, General Manager at Glasgow Pond Hotel, responded to this review

Dear Homejames63, Thank you for taking the time and trouble to post a review following your recent visit to our Brasserie. I am delighted to read that you enjoyed our Afternoon Tea offering, our staff friendly and the atmosphere good. We look forward to welcoming you back in the near future. Kind regards

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

I spent New Year's Eve at the Pond Hotel - a 4 course meal, party night and overnight stay. The food was absolutely delicious - fresh and beautifully presented. The staff were fantastic - helpful, polite and charming. Finally, the room was comfortable, modern and spotless. A delicious, hot breakfast was served the next morning and this was the perfect...

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Helpful?
Thank A TripAdvisor Member
Sharon D, General Manager at Glasgow Pond Hotel, responded to this review

Dear Reviewer, Thank you for taking the time and trouble to post a review following your New Years stay with us. I am delighted to read that you found our food delicious, staff fantastic and your breakfast delicious. I will share your kind words with the team & we look forward to welcoming you back on your next visit to...

Reviewed 1 week ago via mobile

Comfy, Clean and excellent location. Staff went above and beyond to make sure that our large group was catered for. Throughly enjoyed my stay and would definitely recommend!!!! Had dinner and breakfast at hotel and food was excellent.

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Helpful?
Thank Liquidluncher
Sharon D, General Manager at Glasgow Pond Hotel, responded to this review

Dear Liquidluncher, Thank you for sharing your experience by posting a review following your recent stay with us. We are happy that you and your friends enjoyed your visit and found our staff, hotel and food excellent! We look forward to welcoming you back to the Glasgow Pond Hotel in the near future. Kind regards

Glasgow, United Kingdom
Reviewed 1 week ago

I don’t often provide feedback however on his occasion I positive feedback is the least I can do to thank the staff for such a pleasant stay at the Pond. I have been fortunate to have stayed in some extremity pleasant and high end hotels over the years for both work and leisure, however I have seldom come across such...

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2Thank obepad82
dumfries
Reviewed 2 weeks ago

this is better than staying at the beatson if you are a relative of a patient. Not cheap though but rooms are clean, lots of hot water, TV and tea making facilities. Beds are comfy. Shame about the road being so near but nothing you can do about that. Receptionist was helpful

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Helpful?
Thank Ally G
Reviewed 3 weeks ago via mobile

Stayed over new years weekend and have to say great hotel and a great area with everything you need in walking distance and cheap taxis available to take you into the city center including bus stop across the road. Will be back

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Helpful?
Thank jordancpb
Cambridge, United Kingdom
Reviewed 3 weeks ago via mobile

Booked last minute on booking.com - room was extremely hot on arrival so switched hearing off completely and opened window before going out for dinner. Still very hot so tried sleeping on top of covers. Worse than this was the noise from below, which I understand (from previous negative reviews) to be the kitchen extractor fans. It honestly sounds like...

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Helpful?
2Thank adventure-aid
Sharon D, General Manager at Glasgow Pond Hotel, responded to this review

Dear Richard, Thank you for taking the time and trouble to contact me following your recent stay with us. I was saddened to read your comments as this is not our usual standard of customer service and it is only with feedback such as yours we can maintain and improve our customer service and staff training. I am aware that...

Rowhedge, United Kingdom
Reviewed 3 weeks ago

Firstly, I should be honest, in that I stayed here for business purposes - It is all very well spending somebody else's money! All in all, I have spent nearly a month at this hotel, and am actually looking forward to returning in the new year. The staff are fantastic. Friendly, helpful and polite. The rooms have been clean, comfy...

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Helpful?
Thank Jim W
Rochester, Minnesota
Reviewed 4 weeks ago

I come from the west end ,when i return home this is i where stay . get over jet lag do some easy touring of Glasgow walk, bus ,taxi, train all close by and all from this hotel. great staff from the front door staff to the night staff . Food it is great mid level food cooked like a...

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Helpful?
Thank eagleBhoy
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Perfectly placed in Glasgow's fashionable West End with free WiFi and guest parking, Glasgow Pond Hotel enjoys a great local reputation, which is complemented by the fantastic modern interior. Guest rooms are stylish and comfortable with digital TV, direct dial telephone, welcome tray and 24 hour room service. The Brasserie offers great value food all day every day. Only a few minutes drive from the city centre of Glasgow, the hotel is a great base for those wanting to explore all that Glasgow has to offer. Museums, culture and art, cafes and bars on tap, there is something for everyone. Whether your stay is business or leisure Glasgow Pond Hotel is the perfect choice for a memorable stay in Glasgow. ... more   less 

Additional Information about Glasgow Pond Hotel

Address: Great Western Road, Glasgow G12 0XP, Scotland
Location: United Kingdom > Scotland > Glasgow
Price Range: $61 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Glasgow Pond Hotel 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Best Western Glasgow
Glasgow Best Western
Glasgow Pond Hotel Scotland
Hotel Style:
#33 Family Hotel in Glasgow
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Questions & Answers

Here's what travelers have asked, with answers from Glasgow Pond Hotel staff and other travelers.
14 questions
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Questions? Get answers from Glasgow Pond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a quiet room !!”
 of 5 bubbles 970allyg, 2 weeks ago | Read review
“Rooms with bunk beds can be a bit crowded!”
 of 5 bubbles JimW646, 3 weeks ago | Read review
“relax on the south side its the way..”
 of 5 bubbles eagleBhoy, 4 weeks ago | Read review
“View not great but perfect location for west end”
 of 5 bubbles shally_12, Nov 30, 2016 | Read review
“The air conditioning plant is situated at the reception end of the corridor. Ask to be further away from this and reduce the noise.”
 of 5 bubbles SaintsForTheCup, Nov 27, 2016 | Read review
5 of 5
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