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Glasgow Pond Hotel

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Glasgow Pond Hotel
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919 Reviews from our TripAdvisor Community

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Showing 886: English reviews
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The photos of the exterior are not great but the location was perfect for my needs, the room was clean and fresh and the facilities were exactly what I needed. Staff were friendly and welcoming and the price is excellent value.

Helpful?
Thank PhilippaAClarke
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Everytime we have stayed we have felt cozy comfortable warm and welcome ,the dinners are lovely...shame i could not say the same about the breakfast , though apart from that they have been lovely stays. It is nice to look on out to the pond and watch the swans.x

Helpful?
Thank Cheekych0p5
Isle of Cumbrae
Level Contributor
83 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Attended this Hotel for a private function and received a lovely warm welcome on arrival from very friendly staff. Room was average, but nice and clean with basic amenities all included, including tea an coffee. Room for the function was well presented and the food served was excellent. Staff in attendance were very efficient and friendly throughout and nothing was... More 

Helpful?
Thank Samtheskull
Medicine Hat, Alberta, Canada
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stay of 8 nights for a family wedding. Staff were all very friendly, helpful and informative about the area and services. I arrived at 9 am - reception stored my luggage and arranged early check in for me. Lots of amenities in the hotel-restaurant, lounge,etc. A M&S food store nearby for snacks,etc. A lovely pond with lots of nature, walking... More 

Helpful?
Thank Ruth W
Aberdeen
Level Contributor
2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Myself and three children stayed for one night on Monday 11th July the staff were absolutely lovely and I couldn't fault them,the bar or the restraunt at all. Unfortunately room 122 was not at all nice the bathroom was unclean with hairs and dust the carpet had a large burn mark and marks on the wall. Disappointing

Helpful?
Thank Shona M
Shrewsbury, Massachusetts
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed here for my husband's business trip. The hotel location was fantastic. We could walk to shopping and restaurants and also to the train. There is also a great restaurant right next door. The free wifi was great and worked well. The hotel itself was average. Breakfast was satisfactory. The hotel could improve in a few ways - one... More 

Helpful?
Thank Danielle W
surrey
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here one night for business, adequate room but really poor location walk from station to hotel through hospital grounds, would be really unsafe at night. There wasn't an Iron in the room but one was provided. The room had a tea tray but no fridge Breakfast was good.

Helpful?
Thank Misspickandmix
Sharon D, General Manager at Glasgow Pond Hotel, responded to this review

Dear Misspickandmix, Thank you for taking the time to post a review of our hotel following your recent stay. I was pleased to read that you found our facilities good and that you enjoyed your breakfast. Kind regards More 

Travelers are raving about these Glasgow hotels

Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Ladies on reception not helpful or friendly,Room key kept deactivating,everytime I went to reception to get it active, never an apology.Carpets needed hoovering in hall.Room was ok.Walls needed a luck of paint.Good thing was free parking.

Helpful?
Thank HelenaMal
Glasgow, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

Me and a couple of friends booked a room at this hotel as we were attending our graduation ball that evening and wanted a room to get ready in. I was earlier than my friends and decided I would get ready in the room earlier, however when i arrived at the hotel i was told by the receptionist who was... More 

Helpful?
Thank h94511
Sharon D, General Manager at Glasgow Pond Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to post a review following your recent stay with us. I was disappointed to read your comments as this is not our usual standard of customer service and it is only with feedback such as yours we can maintain and improve our customer service and staff training. I would like to discuss... More 

Edinburgh, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed over here on a business trip. Clean rooms, nice staff and excellent food. Relaxed atmosphere at the bar also. Will be back! Recommend to families also. Good value for money in a great location for SECC etc also.

Helpful?
Thank johntosh54
Sharon D, General Manager at Glasgow Pond Hotel, responded to this review

Dear John, Thank you for taking the time and trouble to post a review following your recent stay with us. I am pleased to read that you found our facilities good, staff nice and our food excellent, I will share your kind words with the team. We look forward to welcoming you back to the Glasgow Pond Hotel on your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Perfectly placed in Glasgow's fashionable West End with free WiFi and guest parking, Glasgow Pond Hotel enjoys a great local reputation, which is complemented by the fantastic modern interior. Guest rooms are stylish and comfortable with digital TV, direct dial telephone, welcome tray and 24 hour room service. The Brasserie offers great value food all day every day. Only a few minutes drive from the city centre of Glasgow, the hotel is a great base for those wanting to explore all that Glasgow has to offer. Museums, culture and art, cafes and bars on tap, there is something for everyone. Whether your stay is business or leisure Glasgow Pond Hotel is the perfect choice for a memorable stay in Glasgow. ... more   less 

Additional Information about Glasgow Pond Hotel

Address: Great Western Road, Glasgow G12 0XP, Scotland
Location: United Kingdom > Scotland > Glasgow
Price Range: $80 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Glasgow Pond Hotel 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Best Western Glasgow
Glasgow Best Western
Glasgow Pond Hotel Scotland
Hotel Style:
#34 Family Hotel in Glasgow
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