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Malmaison Hotel

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#34 of 95 Hotels in Glasgow
Certificate of Excellence
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Malmaison Hotel
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1,209 Reviews from our TripAdvisor Community

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Showing 1,189: English reviews
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW via mobile

I know it's not the hotels fault but the noise created by boy racers outside on Pitt street (something which has been experienced for 9 years by other TripAdvisor reviewers!) is atrocious! I stayed in the room whilst the rest of the party went to a concert. it was a Sunday night but it seems every night is boy racer... More 

Helpful?
1 Thank Stuart G
Muscat Governorate, Oman
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

For me it was a good location as only a few minutes to walk into the centre, so close enough but also out of the hustle and bustle, although still quite noisy but then your in a city. Very modern interiors and rooms but they were also comfortable, sometimes they put looks over comfort - but not here, all works... More 

Helpful?
Thank BollyMuscat
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Bollymuscat, Thank you for your detailed feedback from your recent stay with us. I am delighted you had a lovely stay with us and that the team were very friendly throughout your stay. We hope you have a great time in Edinburgh and hope to welcome you back again soon. Kind regards, Graham More 

San Francisco, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A rainy day was made better by the friendly and competent staffs of the Malmaison. We arrived tired and wet and were greeted warmly. Our room was modern and very comfortable. The shower was large and had the best pressure we had in Scotland. The bar staff were funny and made a great drink. Our morning breakfast team was very... More 

Helpful?
Thank Roger A
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Roger A, Thank you for your feedback from your recent stay with us. I am delighted that you had a warm welcome to the hotel and that the bar team looked after you well. It's great that you enjoyed the room and found it comfortable. We hope to welcome you back when you are next in Glasgow. Kind regards,... More 

UK
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed 1 week ago

I wanted to like this more-the staff are welcoming, the location is excellent and the building has a story. But it's all a bit late 1990s and tired, like Cold Feet. There's a lot of purple and wacky chairs make an appearance and while none of this is horrific it is regrettable. The Blythswod is just around the corner and... More 

Helpful?
Thank scribbler1000
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear scribbler1000, Thank you for your feedback from your stays at the hotel back in 2015. You will be delighted to hear that we have had a full refurbishment of all bedrooms in the hotel which finished in July this year. Hopefully we have the chance to show you our new look and win you over. Kind regards, Graham More 

Penrith, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We paid £239 for one night a Mal Club room. Good stuff: The hotel is very conveniently located - within easy walking distance of the shops on Buchanan Street, the theatre and the nocturnal bustle of Sauchiehall Street. It's also in an interesting building, though most of the rooms (including ours) are in a drab 60s concrete behemoth. The room... More 

Helpful?
1 Thank ceepatz
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear ceepatz, Thank you for your detailed feedback from your recent stay with us. It's great to hear that the team were cheerful and that the service in the bar and at breakfast was excellent. I am sorry to learn that the bathroom fell below your expectation and this is something I will be bringing to the maintenance teams attention... More 

2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Lovely hotel. The reception staff couldn't have been more helpful. The room was comfortable with everything you could need. HOWEVER, the outside road noise was overwhelming. We returned to the hotel around 10.00pm. From then on, we were aware that there was a lot of noise outside with cars racing and revving outside our room. This went on until around... More 

Helpful?
1 Thank Edinburgh56
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Edinburgh56, Thank you for taking the time to provide your feedback on your recent stay with us. It's great to hear that the reception team were very helpful but I am truly sorry to learn that you were disturbed by external noise. I want to assure you that as a company we are working tirelessly to try and resolve... More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This like other Malmaisons this has a splash of luxury and class about it and is value for money. The whole hotel is decorated with a very keen eye for a classy finish. The bed qas extremely comfortable as was the bedding. The bathroom qas nice and the shower i coukd have stood under all night long. Most importantly for... More 

Helpful?
1 Thank CaledonianGuy
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear CaledonianGuy, Thank you for taking the time to provide such lovely feedback from your stay. I am delighted that you received helpful and pleasant service throughout your stay and that you enjoyed the room an hotel as a whole. We look forward to your next visit with us. Kind regards, Graham More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We have just returned from a stay at the malmaison in Glasgow Thoroughly enjoyed our stay, excellent location in the city centre topped off by fantastic staff We stayed in the duplex suite which was fantastic and made our stay extra special Visiting Glasgow for the first time we intended to eat in one of the city centre restaurants however... More 

Helpful?
1 Thank Ryan M
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Ryan M, Thank you for taking the time to provide feedback from your recent stay with us. I am delighted that the team looked after you well and that Dean and Stephane stood out to you for their service. It's great that you enjoyed your meal so much in The Honours and we very much look forward to your... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Arrived a couple of minutes before 3pm to be told our room wasn't ready and we'd be called as soon as it was so we waited in the bar. The bar man was polite,friendly and very helpful. 25 minutes passed and my husband popped to reception to see if we could find out how long it would be as we... More 

Helpful?
1 Thank Freckles1895
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Freckles1895, Thank you for taking the time to provide feedback from your recent stay. I am very disappointed to learn that the reception team were rude as this is very out of character for them and something I will be taking up with the reception manager. I am truly sorry that you were affected by external noise while staying... More 

Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Everything is ok except room has no aircon. Need to open the window for ventilation. Good for couple. Tv channels very limited. Shower area is quite big but it's standing shower. Bring own toothbrush and body lotion. Location is central and near to business district.

Helpful?
1 Thank Linda K
GlasgowMal, General Manager at Malmaison Hotel, responded to this review

Dear Linda K, Thank you for your feedback from your recent stay. I am sorry to hear that you found the TV channels to be limited, we do have a selection of channels from BBC, sky Atlantic, E4 and several sky sports channels along with music channels but i am disappointed that there wasn't something suitable for you. I am... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Malmaison Hotel

Address: 278 West George Street, Glasgow G2 4LL, Scotland
Location: United Kingdom > Scotland > Glasgow
Price Range: $118 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Hotel 4*
Number of rooms: 72
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Also Known As:
Malmaison Hotel Glasgow, Scotland
Hotel Malmaison
Hotel Style:
#14 Family Hotel in Glasgow
#18 Luxury Hotel in Glasgow
#36 Business Hotel in Glasgow
#36 Romantic Hotel in Glasgow
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