Room was dusty at bottom of the bed frame and in the shower/toilet, walls all marked, couldn’t use the sink as the drains smelled so bad, shower glass not washed down properly, blind damaged, walls damaged and leather peeling off the bed frame first thing I did when i came home was shower and sleep!
Stayed here before, encountered most the same issues. The hotel needs a lot of TLC. Its USP is ideal and works but the execution of it isn’t great. Staff at the hotel are lovely and very knowledgable. You can get better for cheaper
My friend and I stayed here when we were going to a concert. The rooms were great, however my iPad didn’t seem to work. The staff were lovely and so helpful. The bed was absolutely massive and so comfortable, and I loved the automatic blinds and colour changing lights. I couldn’t hear other rooms either. Breakfast was good, however my friend would have liked a veggie sausage option and I feel there could have been a little more variety. Overall I really enjoyed staying and will definitely keep in mind for future gigs
Conveniently located and large comfortable beds. Have stayed here a couple of times now and will always check it as an option if I'm heading to Glasgow. Close to the bus station and a relatively short uphill walk or quick taxi ride from Central Station.
I'll start with the good things: Good location near many restaurants and bars. Good selection at breakfast. But.... Rooms are tiny. Smallest i have ever stayed in. Just enough room for a bed. There is no room to even put the suitcase. The shower is so small that the sink is inside the room. The whole hotel seems to have been designed by an over motivated art student, trying to make the place look cool but resulting in extremely noisy and unpleasant design. They also tried to take a high-tech approach with an ipad controlled room, which doesn't work well. You can't even dim the lights to keep it very low for sleep. Either lights on or pitch black dark. Only one large table to share in breakfast area which is nice if you want to meet new people but not so much of you want your own quiet corner. Check-in is with a very confusing self-service system ending with a receptionist having to assist everyone, so what's the point? We moved to this hotel from another one in Glasgow just to get a better location. Now we wish we hadn't moved. Avoid, avoid, avoid …
Great experince at a modern hotel. Loved the contemporary design. The public spaces were higher quality than my office and better designed. The room was comfortable and staff friendly. Great place if you are travelling and remote working
Great hotel for location for entertainment & shopping . Close to bus train stations but car park close by which is great value as hotel stamp ticket. Love the late check out . Staff very helpful & friendly . Rooms comfortable. Room layout is good however its all in one but ideal for couple
What a relaxing, well needed and deserved overnight at the CitizenM. One of my upmost favourite hotels in Glasgow to spend an overnight in. From check in to check out, everything went smoothly. Room was clean, comfortable and just relaxing. I was able to do some much needed online training for my work in the bar area and later on, had a fabulous shower and then casted a show from my Netflix to the tv screen. Bliss!! Highly recommend.
All the staff members were great and my positive experience wouldn’t have been the same without. I must however mention and single out Amanda. Not only was she great, I’d say she was all round exceptional! From: . Her welcoming spirit . Her excellent customer service . Her ability to listen and provide clear and concise answers without making me feel guilty for asking umpteen questions. . Her beautiful smile, which was the last thing I saw walking out of the hotel at checkout. I highly recommend!
Speedy check in, lovely slick room and modern savvy bar and seating area. Everywhere was very clean. Good price. Best thing about the place are the staff who are very willing to speak to you, which is nice. Amanda at the bar was great, thanks again for putting up with us when we were foo! 🤪
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