This is a very nice hotel conveniently located near so much. But the best part is the staff - they are so kind and helpful. Everyone from the front desk to the restaurant to the other employees were just fantastic. We stayed for two nights and then left for two, and came back for one more. They allowed us to keep luggage safely packed away at both check ins and again while we were gone so we didn't have to lug it around. Def a great choice!
Arrived here 2nd August, 2 nights at hotel. Brilliant welcome at reception, had an Itison voucher which included dinner on 1st night £30pp allowance, £20 towards drinks anywhere in the hotel and 25% off drinks purchased. Staff didnt even need the voucher and nothing was a problem whatsoever. Got to the room which was superb very large bed, 2 gorgeous easy chairs with footstools, brilliant view of the main street leading up to royal mile and lovely park across the street. Room air con was absolutely superb and believe me we needed it as weather was around 25 that day! hand made chocs welcomed us and we asked for ice bucket with ice which arrived within about 30 seconds! Service fantastic. Food was superb we had a bottle of wine along with the food which was £23, used our drinks allowance for this and found at the end they actually still took the 25% off the wine! breakfast was really superb first morning had an order chap he was so funny and had best sense of humour service was superb and got everything right the 2nd morning again brilliant staff and superb breakfast... all freshly made and fruit freshly cut. Nothing was too much trouble for the staff and all so friendly. Maid also cleaned up our room which was lovely as been a while since hotels done this! All in all our stay was super. We got a 20% discount card for next time and the hotel held our cases for a good few hours as we done more exploring! fab stay!…
After arriving late on a Friday night, the concierge and staff were still more than happy to sort out our room for us, in an upbeat and very friendly manner. Nothing was too much trouble for them - fantastic start. We booked a breakfast for the next morning which was outstanding. A full cooked breakfast, with a continental option along with cereals and fruit if required. The staff were attentive, polite, eager to help and very friendly. The room we were in was at the top of the hotel (Rm 529) and the view wasnt brilliant but we were not bothered by that as it was purely a place to put our bags and sleep/shower. The bed was large and comfy. towels were provided which were clean and of a good size. Toiletries were provided with no issue whatsoever. We'd like to thank Lewes in the bar for his friendliness and help in getting drinks and the manner in which he conducted himself was exemplary - a credit to the hotel. All in all, a great hotel, well located and we were extremely pleased with our stay there.…
My mum and I stayed here in May of 2022 and had the most brilliant time. We stayed for my mum's birthday and got upgraded and greeted with a card. The reception was always helpful and welcoming and always made us feel safe and welcome. The location was perfect, quiet yet only a 5-minute walk from the Royal Mile where everything is. The food looked amazing although we didn't get a chance to eat there but wished we did. The hotel was immaculate, can't point out any faults. Couldn't recommend this place enough. Loved Edinburgh and fell in love with the city, made me want to go to Uni here in a few years. The hotel is next to the Surgeons Hall Museum which although were not usually museum-goers, we enjoyed highly. There are jars of every body part you can think of all pickled, recommend if the Scottish weather is well... Scottish. Cannot wait to visit again.…
Nice hotel with a good location approximately 10-15 minute walk into central Edinburgh. Rooms are a good size and were clean and tidy with tea/coffee making facilities. We didn’t have the breakfast as are out instead but the bar did look nice. It’s just outside of being completely central without being too far away which we enjoyed.
Night in Edinburgh and booked this hotel as reviews were good on booking site it did not disappoint the hotel is beautiful and staff are friendly & helpful big shout to reception girls on arrival & checking out very friendly I like that 👍 on arrival we were told we we’re getting free upgrade no idea why but lovely sky room we had was just beautiful. Lovely girl serving at bar at night when I asked her about the hotels own Gin and very nice it was too . My only let down was no parking directly at hotel as stated on booking sites they are misleading as you have to park nearby NCP car park which cost us £23 for 1 night the booking sites should be stating this 👎
This was our first visit to the city and we booked through booking.com. We could not really fault the Hotel the location was fine for our needs. We got a taxi from the train station and it only cost £5 we could have walked but we were unsure where the hotel was. We booked a superior King size room but when we checked in we were infact in the Sky Light Junior suite which was great . The only down side we found was that there was not a window to open i expect due to the danger of anyone trying to get onto the roof. The breakfast was buffet but plenty and hot or cold to chose from. We didnt eat there in the evening but it looked fine. Checkin and check out were smooth great that you could check out upto 12 noon.
One of the best Hotels in Edinburgh staff are very caring & kind to help . Restaurant serves delicious fresh food amazing fish of the day & steaks pork is also amazing wonderful staff also . Great wines to accompany fab food .
Lovely hotel situated in the surgeon’s quarter five minutes walk from the Royal mile, the hotel restaurant serves fabulous food,breakfast is buffet style and evening menu is small but quality, the room we had was spacious and comfortable with a kettle and tea coffee and hot chocolate and the all important biscuits. The hotel does not put toiletries in the bathrooms making it eco friendly but if you do forget anything the staff are more than happy on reception to give it you have stayed twice now wouldn’t stay anywhere else staff and hotel are fabulous.
We had such a pleasant stay atTen Hill Place Hotel. The friendly and efficient staff made us feel welcome from the moment we checked in. They were ready to help throughout our stay. The location is ideal, within walking distance of the Royal Mile and major attractions. The neighborhood is quiet and not touristy. The buffet breakfasts were plentiful and served all morning. We are so glad we chose Ten Hill Place, a hotel with character, rather than a big chain hotel.