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Ten Hill Place, BW Premier Collection

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10 Hill Place, Edinburgh EH8 9DS Scotland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (536)
Room & Suite (249)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 10/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 158 hotels in Edinburgh
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Ten Hill Place is one of Edinburgh’s most desirable city-center hotels. Our stylish hotel boasts a number of awards including conference hotel of the year 2015 and hotel chef of the year. We have 129 bedrooms, and are consistently praised for our very friendly staff and going that extra mile to ensure our guests enjoy their stay. As a result, we have many customers that visit us repeatedly. We are a matter of minutes away from all Edinburgh city-center attractions by foot and are close to all local transport links if you want to venture that little bit further. Our wine-bar and restaurant provide the best quality Scottish produce with a vast plethora of Corney and Barrow wines. We are Edinburgh's charitable hotel and donate profits to The Royal College of Surgeons of Edinburgh. Money spent at the hotel improves patient outcomes and saves lives the world over by delivering much needed surgical skills to all corners of the globe. Why not consider us the next time you visit Edinburgh?
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Room & Suite (249)249
Full view
Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
24-hour security
Baggage storage
24-hour front desk
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Iron
Laptop safe
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, Spanish, Polish
2,600Reviews58Q+A100Room tips
Traveler rating
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Popular mentions
erinmills1990 wrote a review Nov 2020
1 contribution1 helpful vote
We loved everything about our stay. The staff were so friendly and provided exceptional service. The hotel is spotless and has adapted well to Covid. The food was excellent, we had dinner and breakfast and both were great. Highly recommend.
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Review collected in partnership with Best Western
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Lesley Christensen, Guest Services / Front Office at Ten Hill Place, BW Premier Collection
Responded Dec 7, 2020
Dear erinmills1990, Thank you for a lovely review. It is fantastic to read that you found our team attentive and the hotel spotless. I am delighted that you will stay with us again when you return to Edinburgh. Please contact the hotel direct for our best available rates and offers when planning your next stay. Kind regards Lesley & the team.
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Luce wrote a review Nov 2020
1 contribution1 helpful vote
My partner and I were very excited to stay here after reading so many rave reviews on Tripadvisor, but ultimately left extremely disappointed. Hotel staff were very cold and unhelpful, and whilst the rooms were clean I think it is unacceptable bed linen is not changed daily in a 4 star hotel. Most frustratingly, on the day of our departure we were unable to leave luggage at the hotel, and instead had to leave it at the Left Luggage facility at Waverley. Whilst I understand changes have to be made due to COVID-19, I struggle to understand how luggage storage could present a significant transmission risk. We will not be staying here or recommending this hotel to others.
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Lesley Christensen, Guest Services / Front Office at Ten Hill Place, BW Premier Collection
Responded Nov 22, 2020
Dear LuceandCaleb, Thank you for highlighting just how seriously we take Covid-19. Both the daily changing of bed linen and the storage of luggage where noted by the recognized body who undertook an external independent review of our risk assessment policies and procedures transmission risk areas and the risk was deemed better to be eradicated. Handling of luggage for blatantly obvious reasons was deemed a high transmission risk - why anyone would want to have their own personal belongings handled in the middle of an epidemic I struggle to understand. Linen changes, room service and many other services whereby staff and guests alike would be within an enclosed space were deemed high risk, so like every other hotel we have had to adapt our services to suit the safety of all concerned. As noted in the numerous reviews we have had on this subject, on this review site alone, every other guest bar none has understood and appreciated what we have had to undertake in these challenging times. We look forward to welcoming you back after the pandemic so we can store your luggage in safety. Kind regards Mark & the team
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lfraser31 wrote a review Nov 2020
1 contribution1 helpful vote
Amazing hotel stay before and after our wedding at the surgeon hall museum. Hotel room and sky suite were both amazing and the Prosecco and chocolates after our wedding was a lovely touch. Thank you again
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Review collected in partnership with Best Western
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Lesley Christensen, Guest Services / Front Office at Ten Hill Place, BW Premier Collection
Responded Dec 7, 2020
Dear lfraser31, Congratulations I hope married life is treating you both well. We were thrilled for you to celebrate your big day with us, We look forward to seeing you again soon. Best wishes Lesley & the team.
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ehall2001 wrote a review Nov 2020
Glasgow, United Kingdom7 contributions8 helpful votes
Beautiful hotel in a great location. Staff are friendly and very professional maintaining Social distancing while providing a first class experience. Breakfast was great too all in all a great stay at a great price
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Review collected in partnership with Best Western
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Lesley Christensen, Guest Services / Front Office at Ten Hill Place, BW Premier Collection
Responded Dec 7, 2020
Dear ehall2001, Thank you for a fantastic review. It's great to read how much you enjoyed your stay here with us. I'm glad you found our location to be handy and our team friendly helpful. We hope to have the pleasure of welcoming you back to Edinburgh. Please contact the hotel direct for our best available rates and offers when planning your next stay. Kind regards Lesley & the team.
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NikFaria wrote a review Nov 2020
Lancashire32 contributions45 helpful votes
Had a great stay. The hotel is very clean and plenty of hand sanitiser everywhere (even in the lifts). Great service and the staff were very helpful and obliging. The room was lovely and we had great views across the city. We dined in the hotel both for breakfast and dinner and the food was delicious. At breakfast the food is brought to your table on a plate rather than a buffet so if you want more of an item you need to specify eg. 2 sausages. We had a great stay and can't wait to return.
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
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Response from Lesley Christensen, Guest Services / Front Office at Ten Hill Place, BW Premier Collection
Responded Dec 7, 2020
Dear NikFaria, Thank you for a lovely review. I am glad you found the hotel wonderful and would recommend us to your friends. We are lucky to be in a good location close enough to the main attractions yet still quiet enough to have a peaceful stay. We look forward to welcoming you back soon. Kind regards Lesley & the team.
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Previous
PRICE RANGE
$88 - $210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
10 hill place hotel, ten hill place edinburgh, hotel ten hill place
FORMERLY KNOWN AS
Ten Hill Place, Best Western Premier Collection
LOCATION
United KingdomScotlandEdinburghSouthside & Holyrood
NUMBER OF ROOMS
129
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Frequently Asked Questions about Ten Hill Place, BW Premier Collection
Which popular attractions are close to Ten Hill Place, BW Premier Collection?
Nearby attractions include National Museum of Scotland (0.2 miles), Can You Escape? Edinburgh (0.2 miles), and Mackenzie Leather Edinburgh (0.3 miles).
What are some of the property amenities at Ten Hill Place, BW Premier Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Ten Hill Place, BW Premier Collection?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
What are some restaurants close to Ten Hill Place, BW Premier Collection?
Conveniently located restaurants include The Piper's Rest Public House, Em's Kitchen, and Mono Restaurant.
Is Ten Hill Place, BW Premier Collection located near the city center?
Yes, it is 0.7 miles away from the center of Edinburgh.
Are any cleaning services offered at Ten Hill Place, BW Premier Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Ten Hill Place, BW Premier Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Ten Hill Place, BW Premier Collection?
The staff speaks multiple languages, including English, Spanish, and Polish.
Are there any historical sites close to Ten Hill Place, BW Premier Collection?
Many travelers enjoy visiting Palace of Holyroodhouse (0.6 miles), The Real Mary King's Close (0.4 miles), and Gilmerton Cove (3.4 miles).
Is Ten Hill Place, BW Premier Collection accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.