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329 High Street, Edinburgh EH1 1PN Scotland
11 people are viewing this hotel
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Traveler (1201)
360
Panoramas (6)
Room & Suite (924)

About

#7 of 164 hotels in Edinburgh
Location
4.9
Cleanliness
4.9
Service
4.7
Value
4.5
We’ve created an award-winning collection of luxury, serviced apartments that combine stylish design with all the benefits of home, where the great city location is the cherry on top. They are most definitely apartments done distinctively. Like home, but better. We’ve put some serious thought into designing apartments that not only encourage easy living, but look stunning from floor-to-ceiling. Whilst you kick off your shoes and settle in, we’ll quietly be beavering away in the background to ensure that all the important little details are taken care of – in a nutshell, it’s the best bits of hotel service with the added freedom of apartment living. Lateral City’s eclectic portfolio of apartments includes three distinct and rather magnificent properties. There’s Merchiston Residence, set in a leafy residential quarter, a short stroll from the city centre, 15th-century Old Town Chambers, just off Prince’s Street, and our newest jewel, The Edinburgh Grand, smack-bang in the beating heart of town. Unique and idiosyncratic in character they ooze the uncommon, but all share our passion for stylish design, contemporary features and ultra-modern technology. We don’t define your stay, we’re simply here to make it that bit more amazing.
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Property amenities
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Children's television networks
Baggage storage
Concierge
24-hour front desk
Express check-in / check-out
Clothes dryer
Wifi
Complimentary tea
Non-smoking hotel
Laundry service
Self-serve laundry
Washing machine
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Room features
Soundproof rooms
Bathrobes
Additional bathroom
Private balcony
Safe
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Seating area
Iron
Laptop safe
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, French, Spanish, Dutch and 4 more
1865Reviews64Q+A100Room tips
Traveler rating
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Most Recent
wordlytraveler95 wrote a review Jun 2022
Boston, Massachusetts23 contributions5 helpful votes
This hotel was 5 star in every way! We were in Edinburgh for 4 days and enjoyed the wonderful location on the Royal Mile, the very attentive staff and the quality of the rooms. The rooms/apartments are all very updated and modern and depending on the type of room you book some have balconies and beautiful views. Upon arriving we had some issues with our room but Pedro at the front desk went above and beyond to make everything right by upgrading our room! When there is a problem there is a lot to be said in how it is handled. This hotel takes great measures to make sure every customer has a satisfactory stay. Thank you for a great stay and in particular to Pedro for the incredible service!
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: Stay in the main building of the hotel. Otherwise, you will have to deal with stairs.
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Response from Gavin MacLennan, General Manager at Cheval Old Town Chambers
Responded 3 days ago
Hello, Many thanks for taking the time to share your fantastic 5 'bubble' review from your recent stay with us at Cheval Old Town Chambers. We are delighted you enjoyed your luxury serviced apartment. The team will be thrilled to read your lovely comments and we look forward to welcoming you back again very soon. Kind Regards, Gavin J MacLennan General Manager
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addyding0 wrote a review Jun 2022
4 contributions
The housekeeping service did not restock the toilet paper or the tea and we ultimately purchased our own so we would have what we needed. The hairdryer was missing the screen that prevents hair from being sucked into the fan/heating element. I did not think to examine the hairdryer to ensure that it had a protective screen before using it because this has never been an issue at any other hotel. The first morning I began drying my hair and immediately had a large 3” long section of hair, from the frame of hair around my face, that was sucked into the fan/heating element. The hair entangled in the fan and instantly began to smoke from contact with the heating element. I had no choice but to cut off that large section of hair. It will take 2 years to grow back all the hair that I lost and in the meantime my hair will look obviously uneven. I honestly think that I am luck that I turned off the hairdryer so quickly as the section of hair caught in the element was beginning to smoke so the situation could have been much worse. The front staff gave me a cheap bottle of wine as compensation; meanwhile I will be looking at the damage to my hair for the next two years. For the price the hotel charges I expected toilet paper and safe appliances. Would not recommend.
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Date of stay: June 2022
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Graeme F wrote a review Jun 2022
Glasgow, United Kingdom7 contributions5 helpful votes
A very pleasant few nights stay in the nice comfortable and peaceful haven of Cheval Chambers. The apartment was well equipped and oozed quality. Bed was wonderful and slept like a log after walking miles round the city!
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Gavin MacLennan, General Manager at Cheval Old Town Chambers
Responded 3 days ago
Hello, Many thanks for taking the time to share your fantastic 5 'bubble' review from your recent stay with us at Cheval Old Town Chambers. We are delighted you enjoyed your luxury serviced apartment. The team will be thrilled to read your lovely comments and we look forward to welcoming you back again very soon. Kind Regards, Gavin J MacLennan General Manager
Read more
Passport785120 wrote a review Jun 2022
1 contribution
Every one of our 8 family members want you to know this was such a joy of a place to base our Scotland adventure! Don't miss out on the service and especially the warmest Scottish hospitality you will ever experience!!
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Ben Currie, Guest Services / Front Office at Cheval Old Town Chambers
Responded 5 days ago
Dear Passport785120, Many thanks for taking the time to share your excellent review from your recent stay with us here at Cheval Old Town Chambers. We are delighted that you enjoyed your luxury serviced apartment. The team will be thrilled to read your comments and we look forward to welcoming you back again soon. Haste Ye Back, Ben Currie Operations Manager
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Luzzy1958 wrote a review Jun 2022
6 contributions
First, the location could not be beaten. Directly opposite St. Giles cathedral. Next, comfort. Could not fault the apartment. Luxurious, with lovely free toiletries, fast wifi and comfortable beds. The free fresh milk in the fridge was very welcome. Lastly, staff. All friendly, with excellent customer service. Overall, could not fault it
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Date of stay: June 2022Trip type: Traveled with family
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Response from Ben Currie, Guest Services / Front Office at Cheval Old Town Chambers
Responded 1 week ago
Dear Luzzy1958, Many thanks for taking the time to share your excellent review from your recent stay with us here at Cheval Old Town Chambers. We are delighted that you enjoyed your luxury serviced apartment and the amenities. The team will be thrilled to read your comments and we look forward to welcoming you back soon. Kind Regards, Ben Currie Operations Manager
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loriemc224 wrote a review Jun 2022
Louisville, Kentucky12 contributions3 helpful votes
+1
Perfect location able to walk to everything we were hoping to see in Edinburgh. Staff was A+ and so friendly. Apartment was well appointed and was so nice to have a washing machine and a sitting room and kitchen. Bath products are also very high quality. Highly recommend!!
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: To avoid hills/steps coming out of train station come out on princes st cross bridge to rt and...
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Response from Gavin MacLennan, General Manager at Cheval Old Town Chambers
Responded 1 week ago
Hello, Many thanks for taking the time to share your fantastic 5 'bubble' review from your recent stay with us at Cheval Old Town Chambers. We are delighted you enjoyed your luxury serviced apartment. The team will be thrilled to read your lovely comments and we look forward to welcoming you back again very soon. Kind Regards, Gavin J MacLennan General Manager
Read more
eilidhforster wrote a review Jun 2022
1 contribution
The room was pristine, like it had never been used. Attention to detail in the furnishing and artwork was a nice touch. Fresh coffee and milk in the room was welcome. And reception staff were really helpful - even offering running routes for me when I mentioned I might go for a run in the morning of my short stay. A really pleasant stay.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Helpful
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Response from Gavin MacLennan, General Manager at Cheval Old Town Chambers
Responded 1 week ago
Hello, Many thanks for taking the time to share your fantastic 5 'bubble' review from your recent stay with us at Cheval Old Town Chambers. We are delighted you enjoyed your luxury serviced apartment. The team will be thrilled to read your lovely comments and we look forward to welcoming you back again very soon. Kind Regards, Gavin J MacLennan General Manager
Read more
GreKa10541 wrote a review Jun 2022
Wellington, Florida1 contribution
Excellent location, high quality of the room and amenities, friendly and cooperative staff - all this we found in the Cheval Old Town Chambers. Three elevators made coming to/from the room very east and fast. Remarkable view from the room. Next time - definitely stay here again.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Gavin MacLennan, General Manager at Cheval Old Town Chambers
Responded 1 week ago
Hello, Many thanks for taking the time to share your fantastic 5 'bubble' review from your recent stay with us at Cheval Old Town Chambers. We are delighted you enjoyed your luxury serviced apartment. The team will be thrilled to read your lovely comments and we look forward to welcoming you back again very soon. Kind Regards, Gavin J MacLennan General Manager
Read more
TravelWithBambina wrote a review Jun 2022
Raleigh, North Carolina20 contributions2 helpful votes
This is by far the best hotel on the Royal Mile, although they like to be referred to as residences. The rooms are huge suites. The entrance to the hotel is on the actual Royal Mile (High Street), so you step out right into the action, yet the rooms and hotel are quiet and tranquil. This is the boutique luxury hotel experience with a restaurant on property to make meals easy. Of course, you can prepare your meals in your room in the full kitchen if you like that. Overall wonderful stay. Ben the manager is amazing.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Gavin MacLennan, General Manager at Cheval Old Town Chambers
Responded 1 week ago
Hello, Many thanks for taking the time to share your fantastic 5 'bubble' review from your recent stay with us at Cheval Old Town Chambers. We are delighted you enjoyed your luxury serviced apartment. The team will be thrilled to read your lovely comments and we look forward to welcoming you back again very soon. Kind Regards, Gavin J MacLennan General Manager
Read more
reawakenadventure wrote a review Jun 2022
59 contributions2 helpful votes
+1
Lovely small apartment well-suited for a city break. The bed was incredibly comfortable. The television worked well (even plugged in my switch and played MarioKart). The bathtub was deep and soothing, and shower worked well. The table was awfully tight for seating but worked. The dishes were extraordinarily well-kept. And the Cheval app is awesome. The staff really made it a special stay - warm, hospitable, and helpful.
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Date of stay: May 2022
Value
Location
Service
Helpful
Share
Response from Gavin MacLennan, General Manager at Cheval Old Town Chambers
Responded 1 week ago
Hello, Many thanks for taking the time to share your fantastic 5 'bubble' review from your recent stay with us at Cheval Old Town Chambers. We are delighted you enjoyed your luxury serviced apartment. The team will be thrilled to read your lovely comments and we look forward to welcoming you back again very soon. Kind Regards, Gavin J MacLennan General Manager
Read more
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PRICE RANGE
$255 - $557 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomScotlandEdinburghOld Town
NUMBER OF ROOMS
50
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Frequently Asked Questions about Cheval Old Town Chambers
Which popular attractions are close to Cheval Old Town Chambers?
Nearby attractions include Edinburgh Old Town (0.08 miles), National Museum of Scotland (0.2 miles), and Camera Obscura and World of Illusions (0.2 miles).
What are some of the property amenities at Cheval Old Town Chambers?
Some of the more popular amenities offered include free wifi, laundry service, and a concierge.
Which room amenities are available at Cheval Old Town Chambers?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Cheval Old Town Chambers?
Guests can enjoy complimentary tea and free instant coffee during their stay.
What are some restaurants close to Cheval Old Town Chambers?
Conveniently located restaurants include Makars Gourmet Mash Bar, Doctors, and The Haggis Box.
Is Cheval Old Town Chambers located near the city center?
Yes, it is 0.4 miles away from the center of Edinburgh.
Are any cleaning services offered at Cheval Old Town Chambers?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Cheval Old Town Chambers?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Hindi, and Polish.
Are there any historical sites close to Cheval Old Town Chambers?
Many travelers enjoy visiting Palace of Holyroodhouse (0.8 miles), The Real Mary King's Close (0.03 miles), and Edinburgh Vaults (0.2 miles).