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Hilton Edinburgh Carlton

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Hilton Edinburgh Carlton
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2,967 Reviews from our TripAdvisor Community

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Showing 2,735: English reviews
Ra'anana, Israel
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

this hotel is undergoing refurbishing, so dusty, noisy & bad timing for us , but should be great once work is completed. room very spacious for 3, excellent locaiton near railway station, main street, castle, main attractions

Helpful?
Thank jabrahami
Westlake, Ohio
Level Contributor
166 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This Hilton is located one half block off high Street, or the Royalmile. It's perfectly located for access to downtown Edinburgh, the castle, and for us the Edinburgh fringe Festival. I believe the Hilton just acquired this hotel,as it was a boutique hotel previously.

Helpful?
Thank Dhavekost
south coast
Level Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We knew about the renovations when we booked in May but were reassured that they would be completed by the time of our visit. Not so!!! On arrival I reminded the receptionist that I had requested a room with a walk in shower but she looked as though she knew nothing about it! She did say she would sort it... More 

Helpful?
Thank Bigglesbabe
Cheltenham
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Popped in to escape the crowds and relax while reading the paper. Great service and attention to details by Colin the F&B Manager. Love the coffee service with water and shortbread all served on a cute platter, great idea we will use back in Cheltenham.

Helpful?
Thank Samantha C
BELLEVUE
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Renovation is nearly complete on this hotel; only minor details were missing during our stay. New carpet smell is noticeable, furnishings are tasteful and very adequate, rooms are quiet. Full breakfast is included. The computer system was also being upgraded; unfortunately it took 3 tries before we were assigned a room that wasn't already occupied. Nevertheless, staff were very helpful,... More 

Helpful?
Thank LongDayofDriving
TD_LMC901, General Manager at Hilton Edinburgh Carlton, responded to this review

Dear LongDayofDriving, Thank you for taking the time to leave us a 5 star review. I am thrilled to see you enjoyed your recent stay with us and loved our central location. Even if I say so myself I simply have to agree the standard of our renovation has been tastefully decorated. During your stay we were upgrading our property... More 

Brighton, United Kingdom
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I found out about the refurbishment via other reviews so wasn't sure what to expect. Although the hotel currently is a building site (which isn't far off completion) the finished product from what we have seen and the pictures displayed will be sensational (so if you are reading this in a months time ignore any reviews about construction) Our room... More 

Helpful?
3 Thank Zachary N
TD_LMC901, General Manager at Hilton Edinburgh Carlton, responded to this review

Dear Zachary N, Thank you for taking the time to share your 5 star review. I am thrilled to hear you loved our central location and you were impressed with the standard of our renovation. Our project is now very near completion and you simply must return later in the year, I just know you will love the finished look.... More 

Preston, England
Level Contributor
74 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The website stated that there was some refurbishment taking place, and there was. I could tell you a tale of the experience, but the fact is that it'll probably be finished now and you won't have that experience. The room was spacious (in a European sort of way) and had all of the facilities that you would expect. Breakfast was... More 

Helpful?
Thank Brommers
TD_LMC901, General Manager at Hilton Edinburgh Carlton, responded to this review

Dear Brommers, Thank you for your recent review, I am pleased to see you enjoyed your recent stay with us in one of our renovated guest rooms. Even if I say so myself our barmen certainly know how to mix the perfect Gin, I am thrilled to hear how much you enjoyed it. I will look forward to welcoming you... More 

San Francisco, California
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked 8 months in advanced and they did not have our rooms even though we had confirmations for the two rooms we paid for. The hotel is going through a major renovation and has been bought out by Hilton. They had no bell men. Their lifts did not work. We had to carry our luggage up this huge staircase. After... More 

Helpful?
1 Thank Realcurious925
TD_LMC901, General Manager at Hilton Edinburgh Carlton, responded to this review

Dear Realcurious925, Thank you for taking the time to share your recent experience with us. I am downcast to see your recent stay with us was not a pleasant one and your stay fell short of your expectations. Please accept my apologies for the error with your reservation and discomfort caused by the shortfalls in our service standards. I will... More 

Travelers are raving about these Edinburgh hotels

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

As others commented, the hotel is under reconstruction after becoming part of the Hilton family. The management decided to offer rooms also on the floor that are going through reconstruction (decision based probably on greed and oblivion of customer satisfaction), therefore expect to see messy corridors and possibly a poor state for your room. I think the images attached speak... More 

Helpful?
1 Thank Rares Mihai P
Lyon, France
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I'd like to share some of the issues I've been facing in this hotel since my arrival: - Hotel is under MAJOR renovation works: I've never been contacted before arrival to warn this; - When arriving, the reception desk (all made of very junior professionals), could not even recognize me as HHonors member. They stated The Carlton is not a... More 

Helpful?
2 Thank Marcelo M
TD_LMC901, General Manager at Hilton Edinburgh Carlton, responded to this review

Dear Marcelo M, Thank you for taking the time to review The Carlton and share your constructive feedback. I am downcast to see that our service standards let you down during your stay with us, I will ensure of all your feedback is reviewed as necessary so we can improve our levels of guest care. We have endeavoured to communicate... More 

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Staying in Old Town

Neighborhood Profile
Old Town
Few Edinburghers live in the Old Town, but its labyrinth of dank alleys and steep streets suggests this was not always the case. Today, it’s mostly visitors, tartan-flavored souvenir shops, and pipers that you’ll find on its cobbled streets. This is the place to get a feel for Auld Reekie (Old Smelly), as the town was once nicknamed, and stroll the Royal Mile, the thoroughfare that links the castle with the royal palace – two of Edinburgh’s great set-piece attractions. But there’s lots more exploring to do here down dozens of little alleys, or wynds, while at night the city’s busiest clubs erupt along the Cowgate which is closed to traffic for this purpose.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Blending perfectly into the historic surroundings of the Royal Mile, Hilton Edinburgh Carlton is an iconic element of the city. The building dates back to 1900s and is part of the impressive North Bridge which links Edinburgh's Old and New town together, giving you easy access to countless shopping, dining and entertainment. Once one of Edinburgh's top department stores, the building was fully refurbished in 2016 to bring the décor back to its stylish best. Our modern accommodations offer complimentary WiFi access, ergonomic work area and Suite Dreams by Serta(R) beds with luxurious linens. Select an executive room or suite for extra space and amenities including access to the Executive Lounge, with complimentary breakfast and refreshments. ... more   less 

Additional Information about Hilton Edinburgh Carlton

Address: 19 North Bridge, Edinburgh EH1 1SD, Scotland
Location: United Kingdom > Scotland > Edinburgh > Old Town
Price Range: $137 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Edinburgh Carlton 4*
Number of rooms: 211
Reservation Options:
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Also Known As:
Barcelo Edinburgh
Carlton Hotel Edinburgh
Hilton Edinburgh Carlton Scotland
Hotel Style:
#12 Spa Hotel in Edinburgh
#43 Family Hotel in Edinburgh
#59 Luxury Hotel in Edinburgh
#63 Romantic Hotel in Edinburgh
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