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Hilton Edinburgh Carlton

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Traveler (1007)
360
Panoramas (48)
Room & Suite (386)
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About

#61 of 161 hotels in Edinburgh
Location
4.9
Cleanliness
4.4
Service
4.2
Value
4.0
Travelers' Choice
Blending perfectly into the historic surroundings of the Royal Mile, Hilton Edinburgh Carlton is an iconic element of the city. The building dates back to 1900s and is part of the impressive North Bridge which links Edinburgh's Old and New town together, giving you easy access to countless shopping, dining and entertainment. Once one of Edinburgh's top department stores, the building was fully refurbished in 2016 to bring the décor back to its stylish best. Our modern accommodations offer complimentary WiFi access, ergonomic work area and Suite Dreams by Serta(R) beds with luxurious linens. Select an executive room or suite for extra space and amenities including access to the Executive Lounge, with complimentary breakfast and refreshments.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, French, Spanish, German and 2 more
2,605Reviews108Q+A100Room tips
Traveler rating
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Popular mentions
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Mae G wrote a review Yesterday
1 contribution
We had a wonderful stay with two small children and everything seemed to work well. The room was clean, warm and the aircon worked well with a gorgeous Carlton view. The breakfast had loads of options and Djilali and his team were always kind and helpful.
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Date of stay: February 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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805barbaraj wrote a review Jun 2023
United States207 contributions135 helpful votes
Hotel's Favorite
We thoroughly recommend the Hilton! • Hugely successful 5-night stay! Coordinated over email prior to stay with amazingly helpful Floriana and enjoyed meeting her in person, along with the wonderful personable staff throughout the stay. Thank you for the lovely junior suite! The room was so very quiet, and its beds and linens so very comfortable. We enjoyed both the Executive Lounge and the Restaurant. Both had friendly staff and wonderful breakfasts, happy hours and dinners. We also delighted in conversations with other guests – comparing notes and activities. • In addition, thank you for encouraging us to make advance bookings for the Castle, Hollyrood Palace and Tea, Royal Yacht Brittania and Tea, and Parliament – for some sites were sold-out. Plus, we benefitted from the free National Gallery, National Museum and Modern Art Museums 1 and 2. The National Museum has many amazing exhibits to include the Millennium Clock, Dolly the Sheep, Race Cars, Atom Smasher. The National Museum was perfect for us as engineers, but I could see it as wonderful for families too. • The hotel was quite well located – walk uphill to the Castle and national Gallery and downhill to the Palace and Parliament and National Museum. There were many nearby restaurants and whiskey tasting rooms too. We took advantage of the Majestic Hop on Hop off Bus as transportation to the Royal Yacht Britannia and as a lovely tour of the City. Its nearby stop was Waterloo and we bought our tickets at that moment. Uber transported us with the Modern Art. While we didn’t use the trains, Waverly station was in the next block. • Moreover, we seized the opportunity for a private bespoke tour guide Graeme Johncock with “Scotlands-stories” dot com. Graeme listened to our interests and customized one day to the Scottish Highlands and a second day to the Scottish Lowlands. He blended our interests in engineering, history, arts, people and even agriculture. Throughout both days, Graeme had unbounded energy and piqued our interests with vibrant and well-timed Scotland’s Stories. Moreover, he was a safe, smooth and courteous driver.
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Date of stay: June 2023
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Michael Maxwell - Fraser, Other at Hilton Edinburgh Carlton
Responded Jun 22, 2023
Hi there Thanks for your review. We are thrilled to read that you had a wonderful experience with us. Looking forward to welcoming you back very soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Denise F wrote a review Apr 16
1 contribution
Went with my 10 year old grandson for one night as wanted to visit Edinburgh airport as he's mad on areoplans on arrival he was to happy as the hotel had box of chocolate on bed saying happy birthday lovely . Hotel staff who we met were very professional had evening meal in hotel and the two lovely waiters brought him butifull arrangement of fruit and ice cream with candle on singing happy birthday thankyou made his night thank you . Room clean comfortable bed yes work going on but we were out all day so did not bother us hope to come back to see the update to hotel thanks lovely stay😊😊😊
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sunshine737503 wrote a review Apr 13
1 contribution
Very disappointed the second day I stayed the heating and air con wasn’t working right l felt I was sleeping in a sauna all night which I landed up getting a really bad sinus headache plus I have fibromyalgia which I am sensitive to heat and I landed up ill in bed for Two days with a flare up because of it and when myself and my daughter had a meal in the hotel restaurant I had ordered the steak for my daughter which only had 8 chips and half of the steak was unedible it was half grizzle and fat that you couldn’t even cut into it then on top of that when I went to explain to the girl at the reception desk about the heating she just snubbed me and didn’t care which was very rude plus work was being done in front of the hotel where there was a lot of banging early in the morning, I’ve always loved staying at the Hilton but not anymore.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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mariasilvina214 wrote a review Apr 13
St. Thomas67 contributions15 helpful votes
The hotel is poorly maintained, dirty, depressing and smells bad. Corridors dirty with rubbish and bottles all over as you make it to the room. When I wiped part of the headboard the wipe came out grey from black marks on it., I don’t think it has been cleaned in a long time. There were hairs and dust bunnies on the inside of the bathroom door, dust bunnies on the bath room mirrors and the shower stall. The baseboard was all covered with dust bunnies, a lot.! I don’t think it has been vacuumed or wiped either for months. The room smelled stuffy and dirty and windows could not be opened. I asked for house keeping and was not available, so they send one person with an old vacuum cleaner with no attachments to vacuum and one little wipe to cover all the areas, no désinfectant or separate wipes for headboards or sink or toilet. And asked me what he should do. We ended up booking a room at the virgin hotel on Victoria street, cheaper price , and impeccable, wonderful customer service and spectacular place We are abandoning Hilton from now on even though we have been members for at least 20 years but is not the fort time we have had bad experience with the Hilton So from now on we are switching to virgin hotels. Bye bye hilton , never again!!!
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Date of stay: April 2024
Value
Rooms
Cleanliness
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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yadgiry wrote a review Apr 9
London UK70 contributions81 helpful votes
This hotel is being renovated - bewarned!! Allocated a horrible room on arrival (am a hilton honours member) exceptionally dark barely any day light and a long walk from reception, bathroom door looked damaged or smeared - not pleasant! I didn't wait to find out. Complained - was told hotel was full (it wasn't I could book online) offered another room, after much debate. This is was a brighter room much more comfortable and way bigger. (420) Breakfast was expensive but there are a number of great eateries nearby, so hot footed to the prets across the road - which had the most wonderful staff! There is so much alternative choice in Edinburgh but really disappointed with this experience, in its favour the location is great.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Request a bright room to avoid the tomb!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Maxwell - Fraser, Other at Hilton Edinburgh Carlton
Responded 1 week ago
Hi there Many thanks for taking the time to review our hotel and for sharing your experience. Please contact me directly to discuss further. Thanks for staying with us, hope to see you again under better circumstances
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bogumila K wrote a review Apr 9
1 contribution
I stayed with my daughter for a girls weekend , the rooms are lovely and the staff are all very welcoming , especially Louise on breakfast she told my 8year old daughter all the best places to visit and the she got us a lovely omelette to start off our day ,we will definitely be back ,
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Maxwell - Fraser, Other at Hilton Edinburgh Carlton
Responded 1 week ago
Hi there Thanks for your review. We are thrilled to read that you had a great time with us. Looking forward to welcoming you back very soon
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul Stewart wrote a review Apr 9
8 contributions2 helpful votes
Had an excellent stay as part of a tour group, excellent location for both the Old Town and the New Town areas of Edinburgh, very friendly staff but best of all was the breakfast and the awesome Lou and Finn who kept us fully supplied and entertained especially Lou with her signing and friendly personality, she was very hard at work considering how early it was in the morning. I am already looking forward to my next visit.......soon!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Michael Maxwell - Fraser, Other at Hilton Edinburgh Carlton
Responded 1 week ago
Hi there Thanks for your review. We are thrilled to read that you had a great time with us. Looking forward to welcoming you back very soon
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RPG625 wrote a review Apr 8
Los Angeles, California661 contributions215 helpful votes
Had a pleasant stay at the centrally located Hilton Carlton in Edinburgh. Our room was comfortable, spacious and very comfortable. In spite of the construction that is being conducted, our room was very quiet without a hint of noise. Staff is very accommodating and friendly. In particular, we would like to thank Jimmy and Lou for their outstanding service in the lounge. The hotel is ideally located within walking distance from the train station and all the main attractions in Edinburgh. I would not hesitate to stay here again
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Michael Maxwell - Fraser, Other at Hilton Edinburgh Carlton
Responded 1 week ago
Hi there Thanks for your review. We are thrilled to read that you had a great time with us. Looking forward to welcoming you back very soon
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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joan M wrote a review Apr 7
1 contribution
Such a special hotel.. we live in central Scotland and wouldn’t go anywhere else when we visit Edinburgh. Beautifully kept lovely surroundings. The staff are always friendly and helpful if you need anything. We love the breakfast which has a huge selection to suit everyone. Jimmy and Lou are so welcoming when you go down in the morning. Top class hospitality all round!
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Date of stay: April 2024Trip type: Traveled as a couple
Room Tip: Book breakfast if possible, it’s great value, and the selection is fantastic. Will definitely set...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Michael Maxwell - Fraser, Other at Hilton Edinburgh Carlton
Responded 1 week ago
Hi there Thanks for your review. We are thrilled to read that you had a great time with us. Looking forward to welcoming you back very soon
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$168 - $426 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo edinburgh, carlton hotel edinburgh
LOCATION
United KingdomScotlandEdinburghOld Town
NUMBER OF ROOMS
211
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON EDINBURGH CARLTON - Updated 2024 Prices & Hotel Reviews (Scotland)

Frequently Asked Questions about Hilton Edinburgh Carlton
Which popular attractions are close to Hilton Edinburgh Carlton?
Nearby attractions include National Museum of Scotland (0.3 miles), The Real Mary King's Close (0.1 miles), and Edinburgh Old Town (0.2 miles).
What are some of the property amenities at Hilton Edinburgh Carlton?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Edinburgh Carlton?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hilton Edinburgh Carlton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Edinburgh Carlton?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hilton Edinburgh Carlton?
Conveniently located restaurants include Makars Gourmet Mash Bar, 3 Blind Mice, and Solti.
Are there opportunities to exercise at Hilton Edinburgh Carlton?
Yes, guests have access to a fitness center during their stay.
Is Hilton Edinburgh Carlton located near the city center?
Yes, it is 0.4 miles away from the center of Edinburgh.
Are any cleaning services offered at Hilton Edinburgh Carlton?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Edinburgh Carlton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Edinburgh Carlton?
The staff speaks multiple languages, including English, Spanish, French, German, Polish, and Latvian.