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Hilton Edinburgh Carlton

19 North Bridge, Edinburgh EH1 1SD Scotland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (626)
Panoramas (48)
Room & Suite (234)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Edinburgh Carlton
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#96 of 163 hotels in Edinburgh
Travelers' Choice
Blending perfectly into the historic surroundings of the Royal Mile, Hilton Edinburgh Carlton is an iconic element of the city. The building dates back to 1900s and is part of the impressive North Bridge which links Edinburgh's Old and New town together, giving you easy access to countless shopping, dining and entertainment. Once one of Edinburgh's top department stores, the building was fully refurbished in 2016 to bring the décor back to its stylish best. Our modern accommodations offer complimentary WiFi access, ergonomic work area and Suite Dreams by Serta(R) beds with luxurious linens. Select an executive room or suite for extra space and amenities including access to the Executive Lounge, with complimentary breakfast and refreshments.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Indoor pool
Bar / lounge
Evening entertainment
Taxi service
Business Center with Internet Access
Conference facilities
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Banquet room
Meeting rooms
Baggage storage
Executive lounge access
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bath / shower
Room service
Wardrobe / closet
Clothes rack
Laptop safe
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
Special Offer:Hilton Honors Discount
1783Reviews96Q+A100Room tips
Traveler rating
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Popular mentions
tonibell95 wrote a review Yesterday
Annan, United Kingdom6 contributions1 helpful vote
We travelled to Edinburgh for one night, an early birthday getaway for my partner. The hotel kindly checked us in early, upgraded our room and left a lovely platter of sweet treats as a gift for him. The service was second to none from the minute we arrived, hotel was very clean also.
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Date of stay: June 2021
Sleep Quality
bladethedaywalker wrote a review Nov 2020
Shropshire, United Kingdom615 contributions83 helpful votes
Hotel's Favorite
This was our first stay with Hilton in Edinburgh. We were not disappointed the staff were very through and attentive considering this was in August just after the first lockdown of 2020. The queue at checking in time was long but went down very quickly as all staff members that were on the main desk explained breakfast etc to each person and made sure the line went down fast. Car parking is at the rear of the hotel and must be paid for and you get an allocated space, we found no problems for parking during our stay. The breakfast was good again considering the hotel did there very best with all the COVID restrictions and safe distances in place. The rooms were all sealed after they had been cleaned (see photos) and everyone of the staff who we spoke to were helpful with all our enquiries and needs. Looking forward to the world getting back to some sense of normality so we can come and stay again with the Hilton chain.
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Date of stay: August 2020Trip type: Traveled as a couple
2 Helpful votes
Response from Claire Livingston, General Manager at Hilton Edinburgh Carlton
Responded Dec 1, 2020
Dear Bladethedaywalker, Thank you for your 5 star review. I am delighted you enjoyed your stay with us. I am glad you felt the team were friendly and helpful they will be happy to see they made such an impact on your stay. I am glad you like the COVID measure we have in place. Please contact me directly the next time you are travelling to Edinburgh. Kind Regards Claire Livingston General Manager claire.livingston@hiltonedinburghcarlton.com
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Holland175 wrote a review Jun 15
2 contributions
We travelled as a family of four, booked a standard Family Room with two double beds...it was perfectly big enough for us, had a nice view, nice bathroom. Overall very comfortable. Great staff on Reception too. Would visit and stay again.
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Date of stay: June 2021
pierp1971 wrote a review Jun 15
sussex255 contributions151 helpful votes
First off, the location of this hotel is superb. About 4 min walk from Waverly train station and an incredible selection of bars, restaurants, pubs and shops right around the hotel. The hotel itself is a typical large, city centre, business type hotel. Nice bar to chill in, room was fine, all very clean and comfortable. So now the criticisms.... The in house restaurant only opens on Friday and Saturdays....Not the other 5 days a week. I was told "due to Covid". However I am sure the virus cant tell which day is which so am stumped on that one. Secondly, I have never seen so many signs telling you to "Stand 2m apart " "Sanitise your hands" "Keep your distance" "Only one person in the lift" Do this, stand here, dont do that, stand there. I am not joking, but from walking into the hotel, to my room I was met with over 32 (yes! Thirty-two) signs telling me what I should and shouldnt be doing. As you enter the hotel, 7 signs, On the floors, numerous signs, on the desks, outside the lifts, in the lifts, in the corridors, I get it, we all get it, Covid, and distance and hygiene are important, but its relentless. Its far to over the top. There are 7 signs outside a bank of 3 lifts, and 3 signs in each lift. Do we constantly need all this in your face reminders? No one, literally no one, forgets all about Covid from walking into the hotel to getting to their room. Its beyond reasonable and makes you feel like an idiot. Upon checking in I went to hand back the pen to the receptionist and she looked at me as if I was handing her an explosive device and was told curtly to put used pens into the box, as they are not to be handed back. Here's a newsflash. No one, I mean NO ONE, has ever died because they caught a virus from a used pen. So other than the complete over the top response to Covid, its a great hotel, but for me, its too off-putting and condescending , so my next visit will be to a hotel that also takes Covid seriously, but doesn't have thousands of signs and treats its guests as irresponsible children.
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Date of stay: June 2021
Sleep Quality
1 Helpful vote
simmer80 wrote a review Jun 15
Basingstoke, UK6 contributions5 helpful votes
This review is specifically for the bar restaurant which also serves food. Nothing wrong with the hotel or the staff, in fact i give 5 stars to the helpful receptionist from Italy and everyone else which were really friendly and helped us a lot, however one day we decided to have a dinner at the bar and that was a big mistake. We ordered couple of burgers and few salads, and we waited over 1 hour for the food to arrive. The burgers were probably the worst we have ever had, very dried, overcooked, no cheese, really hard to swallow.. The salads, each costing little bit over £14, was something similar to those salad package you buy at Asda for £2. Very little dressing, no other type of vegetables of any sort.. just a simple salad, way too expensive. When each dish was between £12 - £20 we expect at least to have a decent meal, but were really let down.
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Date of stay: June 2021
Sleep Quality
$80 - $332 (Based on Average Rates for a Standard Room)
barcelo edinburgh, carlton hotel edinburgh
United KingdomScotlandEdinburghOld Town
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Frequently Asked Questions about Hilton Edinburgh Carlton
Which popular attractions are close to Hilton Edinburgh Carlton?
Nearby attractions include National Museum of Scotland (0.3 miles), Edinburgh Old Town (0.2 miles), and Royal Mile (0.3 miles).
What are some of the property amenities at Hilton Edinburgh Carlton?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Edinburgh Carlton?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hilton Edinburgh Carlton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Edinburgh Carlton?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hilton Edinburgh Carlton?
Conveniently located restaurants include Makars Gourmet Mash Bar, The Piper's Rest Public House, and Smoov Gelato Coffee.
Are there opportunities to exercise at Hilton Edinburgh Carlton?
Yes, guests have access to an indoor pool during their stay.
Is Hilton Edinburgh Carlton located near the city center?
Yes, it is 0.4 miles away from the center of Edinburgh.
Are any cleaning services offered at Hilton Edinburgh Carlton?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Edinburgh Carlton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Edinburgh Carlton?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Portuguese, and Polish.