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Hilton Edinburgh Carlton

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19 North Bridge, Edinburgh EH1 1SD Scotland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (605)
360
Panoramas (48)
Room & Suite (234)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Edinburgh Carlton
Updated 07/21/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#93 of 161 hotels in Edinburgh
Location
Cleanliness
Service
Value
Travelers' Choice
Blending perfectly into the historic surroundings of the Royal Mile, Hilton Edinburgh Carlton is an iconic element of the city. The building dates back to 1900s and is part of the impressive North Bridge which links Edinburgh's Old and New town together, giving you easy access to countless shopping, dining and entertainment. Once one of Edinburgh's top department stores, the building was fully refurbished in 2016 to bring the décor back to its stylish best. Our modern accommodations offer complimentary WiFi access, ergonomic work area and Suite Dreams by Serta(R) beds with luxurious linens. Select an executive room or suite for extra space and amenities including access to the Executive Lounge, with complimentary breakfast and refreshments.
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Indoor pool
Bar / lounge
Evening entertainment
Taxi service
Business Center with Internet Access
Conference facilities
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Banquet room
Meeting rooms
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, French, Russian, Spanish and 6 more
Hotel links
Special Offer:Hilton Honors Discount
1761Reviews96Q+A100Room tips
Traveler rating
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Popular mentions
Bryan C wrote a review Yesterday
55 contributions70 helpful votes
When we arrived we were told that our room had no stairs as we had a pram and baby. We found the room had stairs to get to it. So they moved us but no help moving luggage between the rooms. The new room was ok but an odd layout, nothing to worry about. However, the room had broken lights, curtains that didn’t close fully, dust on the side lights. We are diamond members and we’re upgraded to a executive room which normally has lounge access. This wasn’t available due to covid restrictions?! That would have been ok if we could have some other provision but there wasn’t one. I know it’s tough at the moment but penny pinching isn’t a great look on a benefit that takes a lot to get. The breakfast was the worst part, it was just awful. Lucky we weren’t paying for it so we went out on the last morning elsewhere. The staff were overall friendly but the occasional one was a bit short. Location is great and so was the room temperature control. Kept it perfectly comfortable. Another thing to note is that they arent cleaning rooms unless over 5 night stay. Don’t really understand that rule and I think festering nappies and dirty towels are more an issue.
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Date of stay: May 2021Trip type: Traveled with family
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Audrey A wrote a review Jan 2021
Edinburgh, United Kingdom60 contributions39 helpful votes
Hotel's Favorite
After selling our house and before moving to new home, we had to find somewhere to stay for 10 nights. Stepping up to the mark was the Carlton Hotel, lovely spacious room, great breakfast setting us up for the day. Claire and the rest of the team made us feel very welcome and safe in the Covid days. Yes it was a limited service and we did expect that but if we had any requests we just had to ask and they were full filled. A huge thanks to everyone at the hotel, it’s not easy for anyone but you are doing a great job and we are very grateful for it.
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Date of stay: January 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Claire Livingston, General Manager at Hilton Edinburgh Carlton
Responded Feb 2, 2021
Dear Audrey, It was a pleasure having you both to stay we us. We are delighted we were able to look after you between your house moves. I am so glad you enjoyed your stay and the team looked after you. We hope to see you again for a drink in our bar when we are able to open it back up again. Please let me know when you are coming in. Kind Regards Claire Livingston General Manager
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137Lesley15 wrote a review May 8
Motherwell, United Kingdom22 contributions23 helpful votes
My son booked king rooms for a family treat as he and his partner live in London and we haven’t seen each other for so long. We have stayed in many Hilton hotels and have never been disappointed but unfortunately on this trip I was. The room 112 on the 4th floor was certainly not luxury. I am fully aware of Covid and some restrictions that need to be put in place like paper cups, no bathrobes but one of the rooms booked had slippers the other didn’t. The view from the room was excellent and we could open the windows about 2 inches. The net curtain on the window had a massive tear across it, the lights fittings were covered in thick dust, the room smelt fusty . I just didn’t see where the luxury was. No bottles of water in the rooms, no chocolates but we were given the warm cookies which were delicious but no alternative offered for a guest who is gluten intolerant??? This was a definitely not a luxury visit,
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Date of stay: May 2021Trip type: Traveled with family
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Lyndsey wrote a review May 3
3 contributions5 helpful votes
Had another fantastic stay at this hotel - the location was excellent and the room was so spacious with extremely comfortable beds. The staff Claire and Damian were very friendly and nothing was too much trouble for them. Breakfast was delicious. Always my first choice hotel when visiting Edinburgh and look forward to my next stay!
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Date of stay: April 2021Trip type: Traveled with family
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Response from Claire Livingston, General Manager at Hilton Edinburgh Carlton
Responded 5 days ago
Dear Lyndsey, Thank you for your kind review, I am delighted you enjoyed your stay with us. We are looking forward to welcoming you back to the hotel again soon. Kind Regards Claire Livingston General Manager
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Padmaja wrote a review Mar 2021
Wolverhampton, United Kingdom14 contributions3 helpful votes
£96 pounds over an over night stay in a king sized room but the Air con was noisy all night long. I had asked for a room with bathtub and was assured at the reception that my room has a bathtub but to my surprise I got a shower instead. Worse part was that after my shower the entire bathroom was flooded and it was difficult to walk on dirty shower water after cleaning myself. On informing the reception in the morning , the receptionist politely replied that it's normal here and some of the rooms leak and flood and they are aware of it but what to do. Highly DISAPPOINTED
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Date of stay: March 2021Trip type: Traveled on business
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Response from Claire Livingston, General Manager at Hilton Edinburgh Carlton
Responded 5 weeks ago
Dear Padmajadas Many thanks for taking the time to review the hotel – we accept all forms of feedback, both positive and negative as it helps improve on our service With regards to your request for a bathtub; due to the hotel only having a limited number of rooms that have this feature, it is not always that we can meet this request. I do thank you for brining the leaking shower to our attention as we are able to carry out preventative maintenance to ensure that this does not happen again I will address your comments to the response you got upon check out with our Front Office Manager and the team – as this is not the usual service level, we provide I do hope that we can welcome you back to the hotel in the not too distant future Kind regards Claire Livingston | General Manager
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PRICE RANGE
$80 - $332 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo edinburgh, carlton hotel edinburgh
LOCATION
United KingdomScotlandEdinburghOld Town
NUMBER OF ROOMS
211
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Frequently Asked Questions about Hilton Edinburgh Carlton
Which popular attractions are close to Hilton Edinburgh Carlton?
Nearby attractions include National Museum of Scotland (0.3 miles), Edinburgh Old Town (0.2 miles), and Royal Mile (0.3 miles).
What are some of the property amenities at Hilton Edinburgh Carlton?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Edinburgh Carlton?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hilton Edinburgh Carlton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Edinburgh Carlton?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hilton Edinburgh Carlton?
Conveniently located restaurants include Makars Gourmet Mash Bar, The Piper's Rest Public House, and Smoov Gelato Coffee.
Are there opportunities to exercise at Hilton Edinburgh Carlton?
Yes, guests have access to an indoor pool during their stay.
Is Hilton Edinburgh Carlton located near the city center?
Yes, it is 0.4 miles away from the center of Edinburgh.
Are any cleaning services offered at Hilton Edinburgh Carlton?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Edinburgh Carlton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Edinburgh Carlton?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Portuguese, and Polish.