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Britannia Edinburgh Hotel

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69 Belford Road, Edinburgh EH4 3DW Scotland
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About

#156 of 164 hotels in Edinburgh
Location
Cleanliness
Service
Value
Situated on the banks of the Waters of Leith in the West end of Edinburgh City Centre, the Britannia Hotel Edinburgh has 223 bedrooms and is conveniently located within easy reach of many of the city's major attractions.
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Property amenities
Paid private parking on-site
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Baggage storage
Non-smoking hotel
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
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Room features
Desk
Iron
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
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HOTEL CLASS
Languages Spoken
English
2354Reviews27Q+A100Room tips
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Debra O wrote a review Dec 2021
1 contribution1 helpful vote
4 night stay with Caledonian , arrived Thursday 23 December, told tea would be 6.30 , got our starter at 7.45, kept running out of food which was really awful , plates were cold , food was warm , nobody seemed to no what they were doing , was the same every night , Christmas dinner was an absolute joke , vegetarian option was a pie crust , nothing under it , just a crust , so I ended up having some veg and some potatoes for dinner ,we had to buy bin bags to put our rubbish in as the bins were not getting emptied in our room as no cleaning staff ,guests we’re leaving there bags of rubbish in corridor,and the hotel staff were not helpful at all ,no atmosphere at all ,had Christmas tree up in reception but that was it ,the buffet consisted of chips and a warm fish curry which was tasteless and salad and some sort of pate,I don’t eat meat so I basically had chips every night ,am so disappointed as this was our first Christmas away ,and the money we paid ,basically been ripped of ,worst Christmas dinner ever !luckily we managed to walk in to Edinburgh to stock up on pot noodles and eat out , will never book with Caledonian again or use this hotel,considering there’s a pandemic the lift buttons were filthy and were not being sanatized ,best thing about this stay was going home ,don’t ever stay here it’s a disgrace,how they still operating is beyond me !!
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Date of stay: December 2021Trip type: Traveled as a couple
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Angela R wrote a review Dec 2021
2 contributions2 helpful votes
My friend left a bag of jewellery there, at first we couldn't get hold of anyone then when I did they said they would look into it but we haven't heard anything from them, won't be staying here again, poor service!
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Date of stay: December 2021Trip type: Traveled with friends
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Debbie R wrote a review Dec 2021
1 contribution
We stayed here on 19 December for 2 nights as part of the Christmas markets trip. We came with national holidays and we were picked up from Blackburn, Lancashire. After a 8 hour journey we finally arrived at the hotel around 5:30pm. We were told tea would not be served until 7:30pm. We dropped our cases off in the room. The room was basic with tea/coffee/ kettle. Another member of our party arrived to a room that had an iron and ironing board set up in middle of room and an unmade bed and dirty tray with someone’s leftover tea on t- room obviously hadn’t been cleaned since last party. On going down for tea it appeared to be slop. It was a tray of mince and a trayful of mash and crusty bread and butter. I settled for the bread and butter. Following morning we used the free phone on reception to book a taxi into town which was a 10 min journey from the hotel. Taxi arrived and took us through the back streets and round houses- 20 min later arrived in town at a cost of £12-20p on our return we booked a taxi by Uber which cost £6 and a 10 min journey back as expected . At teatime when asking waitress what the soup was she disappeared into kitchen and returned to inform us it was pottage soup. On asking her what was in it she disappeared once again into the kitchen bringing the chef out with her. Chef explained it was his dads Hungarian soup recipe and consisted of mixed vegs- so basically veg soup. Tried the soup but wasn’t keen think it was the leftover veg from last nights tea! . So just had crusty bread and butter for tea. Other option was a chicken chassher with mash. Puddings we’re ok choc pudding or cheesecake. The orange juice machine didn’t work in the seating area. Also asked politely for extra pillow on first night to be told rudely that they had none. Second night I asked different staff who was happy to help and came up to the room with the pillow. Good point- breakfast was ok and apart from cold fried eggs. Some people had to clean there own tables before eating as no one available to clean them. I feel not enough staff and this reflects in service and standards. I think prisoners would be given better food it felt very basic.
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Date of stay: December 2021Trip type: Traveled with family
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asterix1987 wrote a review Dec 2021
hull, uk11 contributions3 helpful votes
We stayed here on 17th December to 19th December as part of a coach trip to Edinburgh Christmas market. The hotel is in a great location for walking into Edinburgh. That was the only real positive for the hotel. The rooms were basic but were okay for somewhere to sleep. We had an excellent view of a waterfall that was very relaxing, however the windows were filthy which made it hard to see it properly. The staff team was very limited and this meant that it was hard to find staff to help you. It also meant delay in meals being ready and staff having to constantly apologise, We had read the poor reviews but thought we would give the hotel a chance to deliver for meals. I definitely recommend eating out. Our first evening meal was late to be put out resulting in a lot of angry guests. When finally the buffet meal was open it looked awful. Available was: mince and dumplings that looked like slop but tasted ok, mash and green beans (no gravy), fish cake (that smelt awful) and some potato salad that was basically a bowl of mayonnaise. Nobody enjoyed the meal and there was a lot left. The bread and butter was nice though. There was also only water available to drink. One of the machines was broken and when someone pressed the button for water it either sprayed the person or the floor. Despite staff seeing this they didn’t attempt to fix it or even put a sign up. They just ignored the situation. The next morning we attempted breakfast. There was a full English option available but it wasn’t very nice. The bacon appeared undercooked and greasy and had no taste. The sausages were ok but lacked taste. The eggs were cold. The only things that tasted great at breakfast were things the staff hadn’t made. Croissants were okay. Toast and butter was good. Cereal. That was about it. There was orange and apple juice available at breakfast but apple juice had no taste and orange juice tasted of water. The cup of tea also tasted awful, we ended up buying our own tea bags and milk. The second day we opted not to eat in and enjoyed a meal and night out in Edinburgh. Our final morning we tried breakfast again and opted for the items that hadn’t been made by the kitchen staff. However, there was no orange juice or apple juice available and there was also no sugar available for cups of tea. Again there was no sign put up and instead everyone tried to get orange juice only to find there wasn’t any. The hotel is very basic and is okay for somewhere to lay your head that is in a good location but I would advise to eat elsewhere as it is awful.
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Date of stay: December 2021Trip type: Traveled with friends
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amie g wrote a review Dec 2021
1 contribution
Stayed here on the 10th check out 12th was here with travel company for the Edinburgh Xmas Market. So glad we didn't end up eating there first night even tho we ended up with a KFC as couldn't get in anywhere. Heared friends and others had a piece of chicken brocoli and few chips. Anyway the room we stayed in was very cold one little heater on wall which hardly kept the room warm because of the cold drafty window one pillow each so had to use towel under it to pulp up hard bed, asked for extra quilts but didn't get till next night and we had no hot shower plus broken tap on it, horrible wiring lights of wall for bedside lights dinky glass tables. Overall not fantastic place to stay. Heared loads of complaints while there too. Wouldn't recommend to anyone.
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Date of stay: December 2021Trip type: Traveled with friends
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PRICE RANGE
$43 - $129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
travelodge edinburgh west end hotel edinburgh, edinburgh travel lodge, edinburgh travelodge
FORMERLY KNOWN AS
Belford Hotel
LOCATION
United KingdomScotlandEdinburghWest End
NUMBER OF ROOMS
223
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Frequently Asked Questions about Britannia Edinburgh Hotel
Which popular attractions are close to Britannia Edinburgh Hotel?
Nearby attractions include Scottish National Gallery of Modern Art (Modern Two) (0.1 miles), St. Mary's Cathedral (0.3 miles), and Scottish National Gallery of Modern Art (Modern One) (0.2 miles).
What are some of the property amenities at Britannia Edinburgh Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Britannia Edinburgh Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Britannia Edinburgh Hotel?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Britannia Edinburgh Hotel?
Conveniently located restaurants include No. 35 at The Bonham Hotel, Cafe Braw, and Cafe Modern One.
Are there any historical sites close to Britannia Edinburgh Hotel?
Many travelers enjoy visiting Palace of Holyroodhouse (1.9 miles), The Real Mary King's Close (1.2 miles), and Edinburgh Vaults (1.4 miles).
Does Britannia Edinburgh Hotel have any great views?
Yes, guests often enjoy the river view available here.
Is Britannia Edinburgh Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.