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Holiday Inn Edinburgh

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Holiday Inn Edinburgh
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1,895 Reviews from our TripAdvisor Community

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Showing 1,754: English reviews
Preston, United Kingdom
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is quite a large holiday inn, situated only 10 mins from the city centre and right next to the zoo. 20mins In the opposite direction is the Forth Bridge, Hopetoun House, and the House of Binns. The staff are friendly and helpful,the breakfast and evening meals were good, although they seemed short of dishes when busy. The rooms are... More 

Helpful?
Thank craigharris
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

At 2 o'clock in the morning they came to my rescue when the Hotel I had booked for me and my son, cancelled my booking last minute (at 23.30 to be precise). I can not thank them enough. Staff were brilliant.

Helpful?
Thank Sue H
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for your lovely comments. I am delighted to read that you had a great outcome from an unfortunate situation. We do hope to welcome you back again in the future. Kind Regards Claire Claire.borthwick@hi-edinburgh.co.uk More 

Bandung, Indonesia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel had a cozy and huge breakfast room with Scotland style menu. Nice city view especially from coffee shop. Lobby was small for such a big hotel. Rooms might need renovation to make more shining and modern.

Helpful?
Thank Anggi A
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to review your recent experience at Holiday Inn Edinburgh. I am pleased to read that you really liked the ambiance of the breakfast area and the great views of the Pentland Hills. A refurbishment of the bedrooms is in future plans to enhance our product. We look forward to welcoming you back. Kind Regards... More 

London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have just returned home after spending 3 nights in the hotel. The location is good for those arriving from the airport by public transport and also for getting to the city centre again by public transport. Reception staff were all very pleasant and helpful and the free wifi was quite adequate for our needs as we were on a... More 

Helpful?
Thank Liz S
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for your complimentary review of your recent stay at Holiday Inn Edinburgh. I am pleased to read that you had a comfortable and relaxing stay receiving courteous service and you found the additional amenities useful. We look forward to welcoming you back. Kind Regards Claire Claire.borthwick@hi-edinburgh.co.uk More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for two nights to visit Edinburgh. Excellent location with great bus service on the doorstep and the zoo so close we could see the chimps. Room was fine, big enough and clean but the bathroom was way past its best and definitely needed upgrading. Didn't see house keeping so had no bathroom cleaning, fresh towels or tea/coffee/milk top ups.... More 

Helpful?
Thank Janet G
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to review your recent stay. I am very sorry to learn that you did not get your room serviced during your stay which should have been done on a daily basis. On a positive note your comments on Javier are really kind and I will ensure that he is recognised for delivering great service.... More 

Northamptonshire, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Location was good ideal for zoo and city centre. Positives - Staff on reception very welcoming and very helpful. Room was clean and adequate for our needs. Negatives - Sleep was impossible as room was very very hot even with the windows open. Dinner was again adequate but nothing special and first time that we have had to order dessert... More 

Helpful?
Thank 224fionat
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to review your recent experience. Firstly I am delighted to read that you received great service from our Front Desk Team making a great welcome experience. I am very sorry to learn of the poor quality of sleep due to your room being extremely warm and also the sub standard service during breakfast. We... More 

Hebrides, Scotland
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I reviewed this hotel 3 years ago and gave it 4 stars. I've also stayed here regularly since then and have noticed a steady decline in customer service. A good reason to stay here, however, is that the beds are comfortable, the rooms relatively quiet and, as a result, get a decent night's sleep. Lack of customer care has crept... More 

Helpful?
Thank NMG01
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for your feedback on your recent stay. We are very disappointed to learn of your dissatisfaction and we would like to take the time to discuss with you in person. Please do not hesitate to contact me and we can arrange a suitable time when you are next in Edinburgh. Kind Regards Claire Claire.borthwick@hi-edinburgh.co.uk More 

London
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

It seems like this hotel hasn't undergone any refurbishment or deep cleaning for a long time. The room is shabby and dated, the contact surfaces around door handles are filthy and grimy. The walls are in need of cleaning and painting and the bathroom has mouldy grouting on the tiles in the wet areas. The service is not much better,... More 

Helpful?
Thank A_Random_Pearswan
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for your feedback on your recent experience at Holiday Inn Edinburgh. I very sorry that you have not enjoyed your stay I would be very grateful if you could let me know which room you stayed in so that we can investigate your comments further to improve the appearance of the room. I must apologise that your breakfast... More 

London, United Kingdom
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

On the plus side the hotel is bright, airy , quiet and clean with a great location. But there are some less positive features which other reviewers have highlighted. My room was very small . Described as a double, it was one of the smallest double beds i've seen. Fortunately, I was travelling alone! Food was ok, but breakfast service... More 

Helpful?
Thank zinwah
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for your constructive feedback on your recent experience. I am sorry to learn that you found your room to be on the small side and if staying agin in the future please do not hesitate to ask for a larger room. I will share your comments in regards the dish you had in Sampans and also the breakfast... More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed in this hotel over 15 years ago regularly on business .....it was like deja vu!. First of all the room was clean but tired and in need of a little refurb. It's not a particularly cheap hotel which surprised me when compared with Premier Inn or even Travelodge. Cleaning staff were brilliant as was a female staff member... More 

Helpful?
Thank Sland2000uk
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for your feedback on your most recent stay at Holiday Inn Edinburgh. It is lovely to hear that you have returned after so many years. I am pleased that there were many areas of your stay you did enjoy however we will certainly look into the feedback you have given us for improvement. Kind Regards Claire Claire.borthwick@hi-edinburgh.co.uk More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Sampans Oriental Restaurant
Sampans Oriental Restaurant
Cuisines: Asian, Chinese
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Edinburgh is a 4 Star modern hotel situated on the west of Edinburgh, three miles from the city centre, four miles from Edinburgh Airport, and adjacent to Edinburgh Zoo.The Hotel is ideally situated for both Leisure and Business, near to Edinburgh Business Park. The Holiday Inn Edinburgh enjoys great panoramic views of the Pentland Hills. The Hotel is perfect for leisure customers, with many nearby attractions including Edinburgh Castle, Holyrood Palace and the Museum of Scotland. The hotel has 303 rooms including Executive and Family rooms, ideal for Bank Holiday breaks. The hotel has a choice of two restaurants - Traders Restaurant or Sampans Oriental Restaurant, as well as a café and relaxing bar. Kids Stay & Eat Free*. The Hotel boasts a Spirit Health and Fitness Club which is the ideal way to relax, with a fully equipped Gymnasium, Swimming Pool, Sauna, Spa and Beauty Treatments. Beauty Treatments can be booked prior to arrival on 0131 316 4739.On-site there are 200 complimentary Parking Spaces. Our Conference Centre 'The Academy' offers state-of-the-art suites, with 14 meeting rooms which can cater for up to 120 guests. Also accessible to Edinburgh University and ideally situated for Royal Highland Show Festival, Tattoo and Rugby Six Nations. *Terms and Conditions apply. ... more   less 

Additional Information about Holiday Inn Edinburgh

Address: 132 Corstorphine Road, Edinburgh EH12 6UA, Scotland
Location: United Kingdom > Scotland > Edinburgh > Murrayfield
Price Range: $87 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Edinburgh 4*
Number of rooms: 303
Reservation Options:
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Also Known As:
Holiday Inn Edinburgh Hotel Edinburgh
Edinburgh Holiday Inn
Holiday Inn Edinburgh Scotland
Hotel Style:
#46 Family Hotel in Edinburgh
#52 Luxury Hotel in Edinburgh
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