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The Balmoral Hotel

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3,404 Reviews from our TripAdvisor Community

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Showing 3,127: English reviews
Singapore, Singapore
Reviewed yesterday NEWvia mobile

Beautiful hotel with central location, warm staff and good services. Loved the little welcome touches for kids with their Balmoral passports and toy owl. Made my boy's day! Would love to go back again!

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Helpful?
Thank Suat Hong K
Belfast, United Kingdom
Reviewed 2 days ago NEW

Not the high standard I'd expected Unable to get seats in bar for pre dinner drinks-told we had to wait 25 minutes Room not what we had requested although this was rectified general overall standard of service and rooms disappointing

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Thank Lyn932
Limassol, Cyprus
Reviewed 2 days ago NEW

Not really a 5 star hotel. Just doesn't have a wow factor. Great doorman - very informative can't do enough for you. Extra service charge for tables of 8 even if you are all staying in the hotel. Service slow in restaurant and staff forgetful. Great chateaubriand and excellent wine list. Waitress managed to top up rose with red wine...

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Thank Alastair M
Stockton on Tees
Reviewed 2 days ago NEW

Our overall stay was brilliant with all of the staff paying just the right degree of attention to our needs. Had no complaints and plenty of Customer Delighters with breakfast just being the best experience ever.

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Thank cw68024
Boston, Massachusetts
Reviewed 2 days ago NEW

It was great! Hotel was a great stay and very accommodating. Everything I asked for was done quickly and politely. The room was very comfortable and the hotel was centrally located which made it easy to get around. Great experience!

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Thank Laura M
Portland, Oregon
Reviewed 3 days ago NEW

Ended a long trip through Northern Europe at the Balmoral. The check-in process was a bit tedious as they had all of our information prior to arrival and didn't have cards ready for distribution, but rather made each person in a group of 21 check in individually which took over a half-hour. Service at the hotel was otherwise stellar. Some...

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Thank Samuel D
Newton Le Willows, United Kingdom
Reviewed 4 days ago NEW

The B&B is basic and in need of some attention to detail and TLC. However not expensive compared to there B&B so close to city centre. so you take the rough with the smooth. Good Choice for breakfast but stay away from the bacon!! Staff Friendly enough

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Thank Ourmaude
London, United Kingdom
Reviewed 4 days ago NEW

Just returned from a weekend stay at The Balmoral. Fabulous hotel in great location next to the Xmas Markets and walk to the Castle. Easy to get to all the places of interest. All the staff were superb very helpful and the room was excellent. Best shower I think I have ever had in a hotel. As I'm over 6'6''...

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Helpful?
Thank kenj956
BalmoralEdinburgh, General Manager at The Balmoral Hotel, responded to this review

Dear kenj956 We appreciate your kind words following your recent weekend at The Balmoral. It was a pleasure to welcome you to the hotel. We're delighted to read that you thoroughly enjoyed your experience especially the helpful service provided by my colleagues. We also appreciate your constructive comments regarding The Balmoral Bar and we will certainly share your feedback with...

Aberdeen, United Kingdom
Reviewed 5 days ago NEW

Stayed at the Balmoral for business. Great service with no fuss on arrival. Bag taken to room, car taken away, checked in without any issue - seamless start (those little things make a difference when you're in a hurry). Fantastic room with amazing 007 themed bathroom ! Great hotel facilities / bar / meeting spots, in a central Edinburgh location....

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Thank 312oli
Brechin, United Kingdom
Reviewed 5 days ago NEW

Visiting the Balmoral Hotel for coffee has become an integral part of the schedule for my Mum and I on our annual trip to Edinburgh over the past 25 years. Sadly, we won't be back following a dreadful visit this weekend. We waited ages until anyone came to our table (no menus available anywhere either). We ordered coffee and asked...

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Helpful?
Thank Juniperbank
BalmoralEdinburgh, Manager at The Balmoral Hotel, responded to this review

Dear Juniperbank We are very disappointed and truly sorry to learn about your most recent experience at Palm Court. I would welcome the opportunity to discuss your experience personally and can be contacted on the number below at your earliest convenience. Yours Sincerely Claudio Ciccotti F&B Director +44 (0) 131 556 2414

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Staying in Princes Street and Gardens

Neighborhood Profile
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street is only half one, since buildings only line one side. But what they don’t say is how extraordinary the views are from Princes Street as a result. From here you look onto expansive and decorative public gardens beneath the mighty basalt cliffs on which Edinburgh’s Castle stands proud above the rest of the dramatic old town skyline. Yet many of those on Princes Street look the other way, as they’re concerned with chain store shopping or catching the tram or a train at main train station Waverley. But it’s not all utility here; the Scottish National Gallery rewards purposeless wandering, and December’s huge winter market in the gardens begins a season of revelry which ends with Hogmanay, Britain’s largest New Year’s street party.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Number One at The Balmoral
Number One at The Balmoral
Cuisines: European, British, Scottish
Palm Court at The Balmoral
Palm Court at The Balmoral
Cuisines: European, British, Scottish
The Balmoral Bar
The Balmoral Bar
Cuisines: Bar, British, Scottish
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
You will find The Balmoral at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902 it has run three minutes fast to ensure you will never miss your train. The Balmoral is a grand railway hotel where our porters can still be organised to whisk guests from the station hall to the reception desk, and our kilted doormen will guide you into the hotel. Experience Number One our Michelin-starred restaurant, indulge in afternoon tea at Palm Court or drinks in the signature whisky bar, Scotch. A comprehensive range of treatments will help you unwind in the award-wining Balmoral Spa. The 188 opulent suites and stylish rooms have magnificent views of the city or the hotel's internal courtyard. The hotel's ten banqueting suites all enjoy natural daylight and stunning views of Edinburgh Castle, Princes Street or the historic Old Town and can accommodate a wide range of events. ... more   less 

Additional Information about The Balmoral Hotel

Address: 1 Princes St, Edinburgh EH2 2EQ, Scotland
Location: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Price Range: $207 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Balmoral Hotel 5*
Number of rooms: 188
Reservation Options:
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Also Known As:
Balmoral Hotel Edinburgh
Balmoral Edinburgh Hotel
The Balmoral Hotel Edinburgh, Scotland
Hotel Style:
#1 Spa Hotel in Edinburgh
#3 Family Hotel in Edinburgh
#5 Business Hotel in Edinburgh
#7 Luxury Hotel in Edinburgh
#10 Romantic Hotel in Edinburgh
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Questions & Answers

Here's what travelers have asked, with answers from The Balmoral Hotel staff and other travelers.
35 questions
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Questions? Get answers from The Balmoral Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Take own towels theirs are thread bare”
 of 5 bubbles Ourmaude, 4 days ago | Read review
“rooms on the west side have a great view of Edinburgh Castle”
 of 5 bubbles DaViking2014, 1 week ago | Read review
“Such a choice of rooms - small to large all with interesting views of the City”
 of 5 bubbles jeffers223, 1 week ago | Read review
“Pay more and get an upgrade for a better view of Princes St”
 of 5 bubbles md2020, 3 weeks ago | Read review
“There are better value and better appointed hotels in Edinburgh. Go to them.”
 of 5 bubbles Hilary74, 3 weeks ago | Read review
5 of 5
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