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The Balmoral Hotel

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3,585 Reviews from our TripAdvisor Community

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Showing 3,293: English reviews
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Lyons, Colorado
Reviewed yesterday NEW

I booked directly with the hotel and every one of my requests was delivered. In addition, there were rose petals on the bed and a plate of sweets. The housekeeping staff is amazing as are the waiters.

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Thank cyclingmom2373
Arequipa Region, Peru
Reviewed 2 days ago NEW

"All the rooms at The Balmoral are designed by Olga Polizzi and you can expect rooms that scream modernity and tradition. Also, food will never be a problem at The Balmoral Hotel. From breakfast to even an after – dinner party, you will have a venue to go to. The staff from The Balmoral has received great reviews from its...

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Thank TwoMonkeysTravel
Reviewed 2 days ago NEW

We just got back from a terrific trip to Edinburgh and the Balmoral was not a small part of how amazing this city was. From the moment we stepped on property, their staff did everything they could to make our stay enjoyable. The room was lovely and quite comfortable. They prepared a bowl of fruit for us when we arrived...

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Thank Lawisme01
Kirkcaldy, United Kingdom
Reviewed 3 days ago NEWvia mobile

We had a fabulous time yesterday at The Balmoral for a pre-wedding celebration. Before the visit Linzi helped me make all the arrangements for our group and was very helpful throughout and accommodating when I needed to make changes. The service was faultless. Very attentive without being intrusive. The food and champagne was perfect. It was a perfect venue for...

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1Thank GillianES31
Perth, Australia
Reviewed 4 days ago NEW

Choose this hotel if you want to splurge. The location is perfect. The level of service is great. On freezing nights you have plenty of options to eat/drink in the multiple restaurants and bars. Close to iconic sights, shopping, theatre locations and tram to airport . I loved it

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Thank Tracie C
Aspley Guise, England, United Kingdom
Reviewed 4 days ago NEWvia mobile

Well where do we start. From the start of choosing our wedding venue we have had exceptional service from Katie Balmer the wedding coordinator for The Balmoral Hotel and boy did the hotel and staff follow through on every promise and every detail. Well worth every single penny (and there were a lot of pennies spent!!) Phenomenal venue, staff, food,...

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Thank Annemarie P
London
Reviewed 4 days ago NEW

My daughter and I had three nights here and whilst the hotel is quite sumptuous and grand, there were a few little niggles such as no effective covering on the ensuite bathroom window. Our room was at the front of the hotel and overlooked other establishments on Princes St whose inhabitants could clearly see through the light gauze blinds when...

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Thank Ellieatchis
Rugby
Reviewed 5 days ago NEW

Stayed there for one night on business. Stayed in a normal room which was hotter than the sun with A/C that didn't really make an impact. Good bathrooms and great showers. Comfortable bed but poor quality pillows and duvets. Breakfast very expensive and poor service meant no one came took an order for toast despite costing £27 just for the...

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1Thank Crankcaller
BalmoralEdinburgh, General Manager at The Balmoral Hotel, responded to this review

Dear Crankcaller Thank you very much for your kind feedback regarding our bathrooms and our exterior. However, I am truly sorry to learn from your review that you left the hotel feeling disappointed with your experience overall. We will certainly be sharing your constructive comments the team for our consideration and investigation. All our guest feedback is extremely valuable and...

Massachusetts
Reviewed 5 days ago NEW

My family and I recently stayed at the Balmoral on a visit for our first trip to Scotland and some college visits. The hotel was perfect. From the terrific service provided by David, the chief concierge, starting well before we arrived, to being greeted at our train car by Neal, the porter, who took care of our bags, the service...

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Thank Greg M
Luzern, Schweiz
Reviewed 1 week ago NEWvia mobile

I recently had the pleasure of staying at the Balmoral for a little weekend getaway. Having lived in Edinburgh for a few years it was a special occasion to return back and being able to stay in this iconic place. From the arrival to departure the Balmoral and its wonderful staff created an atmosphere of great hospitality combined with a...

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Thank royaldutch_84
BalmoralEdinburgh, General Manager at The Balmoral Hotel, responded to this review

Dear royaldutch_84 Thank you very much for taking the time to share your generous impressions following your stay at The Balmoral. It was a pleasure to welcome you and we're thrilled to learn that you enjoyed a great experience. Your kind feedback regarding the quality of service you received from my colleagues and our breakfast offering at Hadrian's is particularly...

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Staying in Princes Street and Gardens

Neighborhood Profile
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street is only half one, since buildings only line one side. But what they don’t say is how extraordinary the views are from Princes Street as a result. From here you look onto expansive and decorative public gardens beneath the mighty basalt cliffs on which Edinburgh’s Castle stands proud above the rest of the dramatic old town skyline. Yet many of those on Princes Street look the other way, as they’re concerned with chain store shopping or catching the tram or a train at main train station Waverley. But it’s not all utility here; the Scottish National Gallery rewards purposeless wandering, and December’s huge winter market in the gardens begins a season of revelry which ends with Hogmanay, Britain’s largest New Year’s street party.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Number One at The Balmoral
Number One at The Balmoral
Cuisines: European, British, Scottish
Palm Court at The Balmoral
Palm Court at The Balmoral
Cuisines: British, Scottish
The Balmoral Bar
The Balmoral Bar
Cuisines: Bar, British, Scottish
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
You will find The Balmoral at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902 it has run three minutes fast to ensure you will never miss your train. The Balmoral is a grand railway hotel where our porters can still be organised to whisk guests from the station hall to the reception desk, and our kilted doormen will guide you into the hotel. Experience Number One our Michelin-starred restaurant, indulge in afternoon tea at Palm Court or drinks in the signature whisky bar, Scotch. A comprehensive range of treatments will help you unwind in the award-wining Balmoral Spa. The 188 opulent suites and stylish rooms have magnificent views of the city or the hotel's internal courtyard. The hotel's ten banqueting suites all enjoy natural daylight and stunning views of Edinburgh Castle, Princes Street or the historic Old Town and can accommodate a wide range of events. ... more   less 

Additional Information about The Balmoral Hotel

Address: 1 Princes St, Edinburgh EH2 2EQ, Scotland
Location: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Price Range: $257 - $749 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Balmoral Hotel 5*
Number of rooms: 188
Reservation Options:
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Also Known As:
Balmoral Hotel Edinburgh
Balmoral Edinburgh Hotel
The Balmoral Hotel Edinburgh, Scotland
Hotel Style:
#1 Spa Hotel in Edinburgh
#3 Family Hotel in Edinburgh
#5 Business Hotel in Edinburgh
#7 Luxury Hotel in Edinburgh
#10 Romantic Hotel in Edinburgh
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Questions & Answers

Here's what travelers have asked, with answers from The Balmoral Hotel staff and other travelers.
39 questions
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Questions? Get answers from The Balmoral Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Uppuer floor room are good, as the hotel is situated on two pretty busy streets.”
 of 5 bubbles Q4622PRgregm, 5 days ago | Read review
“Any room with a view out to the old town is good, if available”
 of 5 bubbles Andrew1521520, 2 weeks ago | Read review
“6th floor looking West (towards the castle)”
 of 5 bubbles OliBryce, 5 weeks ago | Read review
“Their all good”
 of 5 bubbles 596martint, Feb 14, 2017 | Read review
“Go for a castle view”
 of 5 bubbles RonP331, Feb 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question