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All reviewsmini suitequeensferry roadretail parktwo double bedsupgraded to a suitegood sizefree wifififth floorminute bus ridean upgradebus servicereception stafftwo night staystayed here for one nightbreakfast was excellentcomfortable staybooked this hotel
The hotel restaurant was closed because the hotel was "short of staff"(!) Food was available in the bar, but they had run out of empty tables so people were turning away. There are no restaurant choices nearby, so I suspect that the hotel knows that...More
Stayed for two days on a brief visit to Edinburgh. The hotel is well situated away from the the city, yet just a bus ride from the centre. A modern hotel with plenty of onsite parking. Staff were very helpful and attentive at all times....More
Thank Neil F
Response from Livia B, General Manager at Holiday Inn Edinburgh City - WestResponded 4 weeks ago
Dear Neil, thank you for your feedback. It is really nice to hear all your wonderful and positive comments. I am pleased that the hotel was well situated for your stay and all-in-all you had an excellent stay. I hope you enjoyed your time in...More
Yummy breakfast with plenty of choice. Double room had a couch and coffee table so lots of room! We had a lovely view of the city centre showing Edinburgh Castle.
Laundry service available and was quick and easy.
Not far from the city, caught the...More
Response from Livia B, General Manager at Holiday Inn Edinburgh City - WestResponded 2 days ago
Dear teganwebb1411, thank you for taking the time to leave us some feedback from your recent stay at Holiday Inn Edinburgh City West. It is always so nice to hear about a great experience from our guests! I am glad the spacious room, wonderful views,...More
I used to stay in this hotel on business regularly 6-7 years ago. It always offered very good service, easy parking and a comfortable (not over the top) room. Nothing has changed and this is still a good hotel choice just a couple of miles...More
Thank A TripAdvisor Member
Response from Livia B, General Manager at Holiday Inn Edinburgh City - WestResponded 1 week ago
Dear guest, thank you for taking the time to give us some feedback from your stay at Holiday Inn Edinburgh City West. It is really nice to hear from a loyal customer who returns time and again to enjoy the friendly service and great value...More
Last night service excelled due to Iulia we decided to stay an extra night her service was so superb! She was just so warm welcoming to me and my family but also she is a credit to the hotel. We would gladly stay here again.
1 Thank A TripAdvisor Member
Response from Livia B, General Manager at Holiday Inn Edinburgh City - WestResponded 3 weeks ago
Thank-you for you 5 star review of our hotel I'm delighted that you found Iulia service was superb and I will pass your comments on to her.
We look forward to welcoming you and your family back again soon.
The hotel is very close to the city centre. it is a 20 minute walk to the West End but also buses leave from opposite the hotel every 10 minutes during the day - Lothian Buses 41 and 43 and will take about 10 minutes to get... More
The hotel is very close to the city centre. it is a 20 minute walk to the West End but also buses leave from opposite the hotel every 10 minutes during the day - Lothian Buses 41 and 43 and will take about 10 minutes to get to Princes Street.