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Holiday Inn Edinburgh City - West

874 reviews
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Traveler (118)
Room & Suite (117)
Dining (12)
Overview
  • Excellent33%
  • Very good42%
  • Average19%
  • Poor4%
  • Terrible2%
Travelers talk about
“mini suite”(31 reviews)
“queensferry road”(17 reviews)
“retail park”(33 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (874)Write a Review
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Show reviews that mention
All reviewsmini suitequeensferry roadretail parktwo double bedsupgraded to a suitegood sizefree wifififth floorminute bus ridean upgradebus servicereception stafftwo night staystayed here for one nightbreakfast was excellentcomfortable staybooked this hotel
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1 - 5 of 806 reviews
Reviewed 2 days ago

The hotel restaurant was closed because the hotel was "short of staff"(!) Food was available in the bar, but they had run out of empty tables so people were turning away. There are no restaurant choices nearby, so I suspect that the hotel knows that...More

Thank ChrisT1962
Hotel's Favorite
Reviewed 4 weeks ago

Stayed for two days on a brief visit to Edinburgh. The hotel is well situated away from the the city, yet just a bus ride from the centre. A modern hotel with plenty of onsite parking. Staff were very helpful and attentive at all times....More

Thank Neil F
Response from Livia B, General Manager at Holiday Inn Edinburgh City - WestResponded 4 weeks ago

Dear Neil, thank you for your feedback. It is really nice to hear all your wonderful and positive comments. I am pleased that the hotel was well situated for your stay and all-in-all you had an excellent stay. I hope you enjoyed your time in...More

Reviewed 4 days ago via mobile

Yummy breakfast with plenty of choice. Double room had a couch and coffee table so lots of room! We had a lovely view of the city centre showing Edinburgh Castle. Laundry service available and was quick and easy. Not far from the city, caught the...More

Thank teganwebb1411
Response from Livia B, General Manager at Holiday Inn Edinburgh City - WestResponded 2 days ago

Dear teganwebb1411, thank you for taking the time to leave us some feedback from your recent stay at Holiday Inn Edinburgh City West. It is always so nice to hear about a great experience from our guests! I am glad the spacious room, wonderful views,...More

A TripAdvisor Member
136
Reviewed 2 weeks ago via mobile

I used to stay in this hotel on business regularly 6-7 years ago. It always offered very good service, easy parking and a comfortable (not over the top) room. Nothing has changed and this is still a good hotel choice just a couple of miles...More

Thank A TripAdvisor Member
Response from Livia B, General Manager at Holiday Inn Edinburgh City - WestResponded 1 week ago

Dear guest, thank you for taking the time to give us some feedback from your stay at Holiday Inn Edinburgh City West. It is really nice to hear from a loyal customer who returns time and again to enjoy the friendly service and great value...More

A TripAdvisor Member
11
Reviewed 3 weeks ago via mobile

Last night service excelled due to Iulia we decided to stay an extra night her service was so superb! She was just so warm welcoming to me and my family but also she is a credit to the hotel. We would gladly stay here again.

1  Thank A TripAdvisor Member
Response from Livia B, General Manager at Holiday Inn Edinburgh City - WestResponded 3 weeks ago

Thank-you for you 5 star review of our hotel I'm delighted that you found Iulia service was superb and I will pass your comments on to her. We look forward to welcoming you and your family back again soon. regards

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
$61 - $253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Edinburgh
#34 Family Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$61 - $253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Business Hotel in Edinburgh
#34 Family Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (118)
Room & Suite (117)
Dining (12)
Hotel & Grounds (114)
Bathroom (10)
Business Center & Event Rooms (8)
Questions & Answers
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Meena S
January 8, 2018|
AnswerShow all 4 answers
Response from Livia B | Property representative |
The hotel is very close to the city centre. it is a 20 minute walk to the West End but also buses leave from opposite the hotel every 10 minutes during the day - Lothian Buses 41 and 43 and will take about 10 minutes to get... More
1
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Matt F
December 16, 2017|
AnswerShow all 3 answers
Response from mass31 | Reviewed this property |
they did not charge me anything but they had my card on my profile
0
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Lorna J
October 11, 2017|
Answer
Response from brymills | Reviewed this property |
sorry I don't understand the question!
0
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Room Tips
"Ask for a third floor room."
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"Go for a top floor room away from the lift with a city view."
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"Ask for Castle view"
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"Some rooms on upper floors have views of Edinburgh"
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