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Edinburgh Grosvenor Hotel

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Grosvenor Street Haymarket, Edinburgh EH12 5EF Scotland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 01/23/22
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Traveler (1127)
Room & Suite (635)
Dining (113)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Edinburgh Grosvenor Hotel
Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#139 of 164 hotels in Edinburgh
Location
Cleanliness
Service
Value
A historic 1860s listed building, the Edinburgh Grosvenor Hotel is housed over two buildings, a main building and a townhouse building. Situated in the stylish West End of the city, our hotel is just 200 meters from Haymarket train station and offers easy access to Edinburgh's iconic attractions, from Edinburgh Castle to Princes Street and the Royal Mile and is the perfect location to explore Scotland’s capital city.
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Property amenities
Paid public parking nearby
Free internet
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Baggage storage
Concierge
Wifi
Paid internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, French, Spanish, German and 3 more
3507Reviews47Q+A100Room tips
Traveler rating
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Popular mentions
Charlotte wrote a review Jan 20
Beverley, United Kingdom11 contributions1 helpful vote
+1
Staff were very friendly and accommodating. We were also surprised to hear we were able to get a free breakfast during our stay! We stayed in a king room which was very spacious with a large bed. I would say the rooms are definitely in need of updating, the carpet needs replacing but the place is clean and I didn’t feel uncomfortable. For the price and the friendly staff, I would stay again.
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Date of stay: January 2022Trip type: Traveled as a couple
Room Tip: Hotel are happy to keep your bags safe. A little away from the old town but 5/6 min taxi.
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Emma H wrote a review Jan 8
2 contributions2 helpful votes
+1
I stayed at the Edinburgh Grosvenor Hotel in room 362, in the Town House from the 10th to the 12th December 2021. Upon entering the townhouse we were definitely underwhelmed with the welcome and the general state of the building. We went to our room and were even more disappointed. While the furniture was the same as pictured on the website, the overall room certainly wasn’t. It had a very stained carpet, horrible yellow low lit lighting, dust everywhere and I found hair in the bathroom. See pictures attached. I was very disappointed as the hotel is rated highly and looks lovely on the site. I thought I could over look this if we had a good nights sleep. However, the bed felt like a piece of wood with a thin topper on and it creaked loudly with every tiny movement, we both had two bad nights sleep which to be honest really put a downer on our first trip to Edinburgh. Upon checking out, we weren’t asked how our stay was or actually spoken to all apart from answering no, when I said, do we need to do anything else to check out. I have sent an email to the hotel to speak about this privately, but I didn’t receive a reply.
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Date of stay: December 2021Trip type: Traveled as a couple
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STEVE H wrote a review Dec 2021
Surrey, United Kingdom316 contributions99 helpful votes
+1
Arrived in Edinburgh on British airways from London at 0920. Found our booked hotel was not available due to new Covid restrictions .So contacted Grosvenor Hotel where my family were staying .They gave us a room .Location just where we wanted ,close to city .Reception staff were very helpful and gave us a second floor room . Room was large and good bathroom spect but no coffee facilities were offered . Breakfast the next morning was very good and the stay was enjoyable .This is a large hotel with plenty of space.
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Date of stay: December 2021
Rooms
Location
Service
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Response from Brian McNelis, General Manager at Edinburgh Grosvenor Hotel
Responded 4 weeks ago
Dear STEVE H Thank you for your review. I am delighted that our location was ideal for and that you enjoyed your stay. We do have coffee facilites, in most rooms it is located in the cupboard under the desk. Kind Regards, Brian
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Richard M wrote a review Dec 2021
23 contributions46 helpful votes
Hotel staff very good all friendly, from check in to check out 2 course evening meal option worth taking and breakfast high quality all covid safe. Rooms could do with a update which l believe is on the cards, although still tidy enough and hotel also has quite large rooms. We would stay again it dies offer good value and the street is quite yet a stone's throw from main area.
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Date of stay: December 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Brian McNelis, General Manager at Edinburgh Grosvenor Hotel
Responded 4 weeks ago
Dear richardmE5520GT Thank you for your review. I am delighted that you enjoyed your stay and the quality of your dinner and breakfast in a safe environment. Thanks Brian
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Cheryl M wrote a review Dec 2021
2 contributions
Me and my partner stayed here the first weekend of December to see the markets. We stayed before in August this year, but this time was just not the same. We arrived around 4pm and our room was still not ready, therefor we had to sit in the bar and wait for about 40 minutes until my partner had to go up and ask again as we where eager to get sorted and go out and see the sights. Eventually we got our keys to a very unclean room. Bedside tables, dressing table, lamps, tissue box and other surfaces caked in dust. The duvets where paper thin also. My partner has severe athesma so this was not ideal for him to sleep in. We where very unhappy considering we had a lovely stay in August and thats why we booked again. :(
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from Brian McNelis, General Manager at Edinburgh Grosvenor Hotel
Responded Dec 6, 2021
Dear Cherylm94xxxx Thank you for taking the time to review your stay. I am sorry that it was not as enjoyable as your experience in August - we had some staffing challenges with our brand new housekeeping team at the weekend. I hope that you will give us another chance in the future as you have stated you had a lovely stay in the summer. Kind Regards, Brian
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PRICE RANGE
$62 - $180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton edinburgh grosvenor hotel edinburgh, edinburgh hilton
LOCATION
United KingdomScotlandEdinburghWest End
NUMBER OF ROOMS
184
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Frequently Asked Questions about Edinburgh Grosvenor Hotel
Which popular attractions are close to Edinburgh Grosvenor Hotel?
Nearby attractions include St. Mary's Cathedral (0.08 miles), Marcos Pooll Hall and Pizza Bar (0.3 miles), and Strathberry (0.2 miles).
What are some of the property amenities at Edinburgh Grosvenor Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
What food & drink options are available at Edinburgh Grosvenor Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Edinburgh Grosvenor Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Edinburgh Grosvenor Hotel?
Conveniently located restaurants include GF, Locanda De Gusti, and First Coast.
Are any cleaning services offered at Edinburgh Grosvenor Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Edinburgh Grosvenor Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Edinburgh Grosvenor Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Polish, and Romanian.
Are there any historical sites close to Edinburgh Grosvenor Hotel?
Many travelers enjoy visiting Palace of Holyroodhouse (1.8 miles), The Real Mary King's Close (1.1 miles), and Edinburgh Vaults (1.2 miles).
Is Edinburgh Grosvenor Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.