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Mercure Edinburgh City - Princes Street Hotel

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Mercure Edinburgh City - Princes Street Hotel
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1,788 Reviews from our TripAdvisor Community

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Showing 1,514: English reviews
Middlesbrough, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is very central being on Princess Street and close to the train station. Reception staff were friendly and helpful.The view from the room was fantastic looking out over the park and the castle. The bed was comfortable and the room was clean with good facilities. The only issue was lack of air conditioning. It was a very warm... More 

Helpful?
Thank Bev W
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for your comments. We really appreciate you taking the time to write about your experience. We certainly hope to look forward to welcoming you on your next visit to Edinburgh. Kind regards, James Fraser General Manager More 

dublin
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

the hotel is a bit difficult to drive to we had to find a car park at Waverley station and pay £19.50 then fight our way to the hotel from there was it worth it NO!!!!! the hotel is just to expensive for what it is you cant even drive it or park near it and the bar prices are... More 

Helpful?
Thank happywandererDublin
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay. I was very disappointed to read that your room did not meet your expectations. Please allow me to express my sincerest apologies. Kind regards, James Fraser General Manager More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the Mercure Edinburgh City - Princes Street Hotel on our first night in Scotland. The staff was accommodating and helpful as we tried to navigate outside activities to avoid the jetlag nap. The room was average, clean with a decent bathroom. Our view was superb however, with a view of Edinburgh Castle and the gardens. It's located... More 

Helpful?
Thank Katelyn H
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for staying at the Mercure Edinburgh City Princes Street Hotel and taking the time to review us. We are delighted you enjoyed your stay. Kind Regards, James Fraser General Manager More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Very good hotel, central position ideal for local amenities. Staff are very helpful and the choice at breakfast is as good as any hotel which I have used in Britain. Who couldn't wish for the absolutely stunning view of Edinburgh Castle while eating breakfast.

Helpful?
Thank Alan H
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you sincerely for this kind review of your recent stay with us. I am delighted that you enjoyed your time with us we look forward to welcoming you back when you are next in Edinburgh. Kind regards, James Fraser General Manager More 

Glenrothes, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Lovely clean hotel in the middle of princes street. Right in middle of shops and local bars and restaurants behind. Was a bit warm in the room but overlooked the gardens and the castle. Would stay here again.

Helpful?
Thank karen274
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for staying at the Mercure Edinburgh City Princes Street Hotel and taking the time to review us. We are delighted you enjoyed your stay. Kind Regards, James Fraser General Manager More 

London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Good Location and Nice reception, looks nice from the outside but very disappointing inside, it is old and the rooms are run down and generally just not very nice, in desperate need of modernisation..

Helpful?
Thank Annageorgiou
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay. I was very disappointed to read that your room did not meet your expectations. Please allow me to express my sincerest apologies. Kind regards, James Fraser General Manager More 

Travelers are raving about these Edinburgh hotels

New Jersey
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed in town to meet with business associate. Chose Mecure due to proximity to train station and restaurants. I don't think that in 40 years of business travel I have ever had a room that small. For the rate per day, just felt ripped off. Left after early and got another hotel Restaurant was ok...not great.

Helpful?
Thank Kloeblen
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I would like to confirm that we are taking the appropriate measures to address your concerns... More 

York
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed here with my son in a twin room whilst attending a concert at Edinburgh Castle. The cost was £219 for the room. I booked it expecting a nice luxurious night. I was very wrong. First, the good bits. The location is perfect for all central Edinburgh's many attractions. The staff were very helpful and friendly. The breakfast was... More 

Helpful?
Thank tonythekingfisher
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I would like to confirm that we are taking the appropriate measures to address your concerns... More 

Brighton, United Kingdom
Level Contributor
132 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

A short break in Edinburgh and we found ourselves in the Mercure hotel on Princess Street. We have stayed at many Mercure hotel and they have always been very good. We arrived early and to our delight our room was available within 20 minutes so we waited in the lounge bar which offers impressive views over Princess Street and the... More 

Helpful?
2 Thank jmbrighton
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for staying at the Mercure Edinburgh City Princes Street Hotel and taking the time to review us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind regards. James Fraser... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

Facilities and rooms are ok but nothing worth the room charge. Disappointed with the staff. Was told breakfast was from 6:30-10:00 just to find out that there is no breakfast before 7:00 the next morning. Asked for a wake up call which never came.

Helpful?
1 Thank Sebastian B
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Princes Street and Gardens

Neighborhood Profile
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street is only half one, since buildings only line one side. But what they don’t say is how extraordinary the views are from Princes Street as a result. From here you look onto expansive and decorative public gardens beneath the mighty basalt cliffs on which Edinburgh’s Castle stands proud above the rest of the dramatic old town skyline. Yet many of those on Princes Street look the other way, as they’re concerned with chain store shopping or catching the tram or a train at main train station Waverley. But it’s not all utility here; the Scottish National Gallery rewards purposeless wandering, and December’s huge winter market in the gardens begins a season of revelry which ends with Hogmanay, Britain’s largest New Year’s street party.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Downtown Hotel built above 2 well-known stores (Jenners & Marks & Spencer) in the heart of the city. ... more   less 

Additional Information about Mercure Edinburgh City - Princes Street Hotel

Address: Princes Street, Edinburgh EH2 2DG, Scotland
Location: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Price Range: $132 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Edinburgh City - Princes Street Hotel 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Ramada Hotel Edinburgh
Ramada Hotel Mount Royal
Ramada Edinburgh
Edinburgh Ramada
Mercure Edinburgh City - Princes Street Hotel Scotland
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