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Mercure Edinburgh City - Princes Street Hotel

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Mercure Edinburgh City - Princes Street Hotel
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1,782 Reviews from our TripAdvisor Community

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Showing 1,508: English reviews
Glenrothes, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Lovely clean hotel in the middle of princes street. Right in middle of shops and local bars and restaurants behind. Was a bit warm in the room but overlooked the gardens and the castle. Would stay here again.

Helpful?
Thank karen274
London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

Good Location and Nice reception, looks nice from the outside but very disappointing inside, it is old and the rooms are run down and generally just not very nice, in desperate need of modernisation..

Helpful?
Thank Annageorgiou

Travelers are raving about these Edinburgh hotels

New Jersey
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed in town to meet with business associate. Chose Mecure due to proximity to train station and restaurants. I don't think that in 40 years of business travel I have ever had a room that small. For the rate per day, just felt ripped off. Left after early and got another hotel Restaurant was ok...not great.

Helpful?
Thank Kloeblen
York
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed here with my son in a twin room whilst attending a concert at Edinburgh Castle. The cost was £219 for the room. I booked it expecting a nice luxurious night. I was very wrong. First, the good bits. The location is perfect for all central Edinburgh's many attractions. The staff were very helpful and friendly. The breakfast was... More 

Helpful?
Thank tonythekingfisher
Brighton, United Kingdom
Level Contributor
132 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

A short break in Edinburgh and we found ourselves in the Mercure hotel on Princess Street. We have stayed at many Mercure hotel and they have always been very good. We arrived early and to our delight our room was available within 20 minutes so we waited in the lounge bar which offers impressive views over Princess Street and the... More 

Helpful?
1 Thank jmbrighton
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

Facilities and rooms are ok but nothing worth the room charge. Disappointed with the staff. Was told breakfast was from 6:30-10:00 just to find out that there is no breakfast before 7:00 the next morning. Asked for a wake up call which never came.

Helpful?
Thank Sebastian B
Cardiff, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Great location, friendly staff, but the hotel is badly in need of refurbishment, the rooms are so outdated, no plug sockets next to bed, no air conditioning just a fan, the bathroom was very tired, I can't remember the last time I stayed in a hotel that didn't have a separate shower cubicle.

Helpful?
Thank suzmas
Horsham
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

The location on Princes Street can either be a blessing or a curse. I had a room where the big wheel opposite looked straight into my room so I had no choice but to draw the curtains which made the room very hot ( no air con). But if you want a relaxing night 's sleep I wouldn't recommend it.... More 

Helpful?
1 Thank Gary B
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I would like to confirm that we are taking the appropriate measures to address your concerns... More 

San Francisco, California
Level Contributor
68 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed 1 week ago

No plugs by the bed in my room so charging laptops and devices or your phone is not possible. Very annoying when you need you laptop / or phone for an alarm. They do this I guess to save their electric bill..! The WiFi. Free, but near useless so in effect there is no free WiFi. If it takes about... More 

Helpful?
1 Thank CimmyP
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Many thanks for your feedback stay at Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. We are very disappointed to read of your dissatisfaction. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More 

Aberdeen, United Kingdom
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago

Excellent location for a hotel in Edinburgh. But is let down by room and bar/restaurant standards. In my view this hotel needs a complete 100% refurbishment. Rooms can be very small and can get very hot. But if you open the window the noise from Princes Street is very loud. As mentioned in a previous review I feel sorry for... More 

Helpful?
1 Thank slyvestercat
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay. I was very disappointed to read that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Kind regards, James Fraser General Manager More 

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Staying in Princes Street and Gardens

Neighborhood Profile
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street is only half one, since buildings only line one side. But what they don’t say is how extraordinary the views are from Princes Street as a result. From here you look onto expansive and decorative public gardens beneath the mighty basalt cliffs on which Edinburgh’s Castle stands proud above the rest of the dramatic old town skyline. Yet many of those on Princes Street look the other way, as they’re concerned with chain store shopping or catching the tram or a train at main train station Waverley. But it’s not all utility here; the Scottish National Gallery rewards purposeless wandering, and December’s huge winter market in the gardens begins a season of revelry which ends with Hogmanay, Britain’s largest New Year’s street party.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Downtown Hotel built above 2 well-known stores (Jenners & Marks & Spencer) in the heart of the city. ... more   less 

Additional Information about Mercure Edinburgh City - Princes Street Hotel

Address: Princes Street, Edinburgh EH2 2DG, Scotland
Location: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Price Range: $132 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Edinburgh City - Princes Street Hotel 3*
Number of rooms: 158
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Also Known As:
Ramada Hotel Edinburgh
Ramada Hotel Mount Royal
Ramada Edinburgh
Edinburgh Ramada
Mercure Edinburgh City - Princes Street Hotel Scotland
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