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Mercure Edinburgh City - Princes Street Hotel

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Mercure Edinburgh City - Princes Street Hotel
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1,872 Reviews from our TripAdvisor Community

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Showing 1,577: English reviews
Newcastle upon Tyne, United Kingdom
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We arranged to meet friends there for coffee. What a shabby and poor place. The reception was jammed and the resteraunt seemed to think it was unusual for people to stop by for coffee at 11 in the morning. The tables were dirty and the chairs well passed their sell by date. The carpets Were old and worn and it... More 

Helpful?
Thank rover75golf
Newcastle upon Tyne, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel is in a very convenient place and I have no issues with the cleanliness of the rooms but it is well past it's sell by date. The rooms and common parts need a thorough refresh with replacement fixtures and fittings. If possible consideration should be given to installation of air conditioning as the rooms were hot and stuffy... More 

Helpful?
1 Thank JudithSummersBishop

Travelers are raving about these Edinburgh hotels

Knutsford, United Kingdom
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is situated in the heart of Edinburgh has fab views at the front but be aware that the Edinburgh gets up early!! The breakfast was fantastic buffet style and was all warm and refreshed when needed!! The bar staff are v friendly and will make you feel very at home. Rooms were fine and beds very comfortable.

Helpful?
Thank 238AlexC
selkirk
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is in a prime location. Princes Street is the busiest street so very hand to Royal Mile, castles, restaurants and shopping.. Staff were friendly and helpful.Rooms are fairly small but no smaller than most Scotland hotels and B & B's. would stay here anytime.

Helpful?
Thank jean o
Godfrey, Illinois
Level Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel might be in the center of all the action, but it is really horrid. There is a bus stop directly in front of the hotel and the cigarette smoke from the bus stop pours into the building. You go up a flight of stairs to the front desk. Our group had horrible rooms, no one could get an... More 

Helpful?
2 Thank kellykate67
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I am sorry that we could not offer any upgrades at the time of your stay.I will share your comments with our team, I... More 

berwick
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Mercure hotel for an overnight stay and was not disappointed.From booking in the staff were really helpful.We arrived early but that wasn't a problem we just left our bags and returned later on.Our rooms looked out over the castle which was lovely.The rooms were clean and a nice size the hotel is very central and the... More 

Helpful?
Thank petlar
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you sincerely for this wonderful five star review of your recent stay with us. I am delighted that you enjoyed your time with us we look forward to welcoming you back when you are next in Edinburgh. Kind regards, James Fraser General Manager More 

Abu Dhabi, United Arab Emirates
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is situated in the heart of princess street, very close to the waverly train station. Bang opposite you can get airport transfer buses and tour buses for the city. The stay was comfortable and staff were polite. The afternoon tea is awesome, so keep a lookout for offers. The dining area has a great view of princes street... More 

Helpful?
Thank ashwinpillaidoc
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for your comments. We really appreciate you taking the time to write about your experience and we are pleased that you had a pleasant stay and also enjoyed our afternoon tea. We certainly hope to look forward to welcoming you on your next visit to Edinburgh. Kind regards, James Fraser General Manager More 

Edinburgh, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Superb room with views of the castle , Scott's monument ,princes street if it's not foggy Food great the only problem with this hotel is you can't get dropped off or picked up from the front door of hotel due to bus stops and trams you have too go around the corner beside jenners, This is not the hotels fault... More 

Helpful?
Thank Andy H
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you sincerely for this wonderful five star review of your recent stay with us. I am delighted that you enjoyed your time with us we look forward to welcoming you back when you are next in Edinburgh. Kind regards, James Fraser General Manager More 

Edinburgh, United Kingdom
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This title of an earlier review title sums up my own experience. The first floor coffee lounge has a prime location, overlooking Princes Street Gardens, the Scott Monument and the Old Town of Edinburgh. Sadly it fails to live up to expectations. First impression was an overpowering smell of cooking oil. Tea was in a pot but seriously over-strong, and... More 

Helpful?
Thank John H
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay. I was very disappointed to read that your room did not meet your expectations. Please allow me to express my sincerest apologies. Kind regards, James Fraser General Manager More 

York
Level Contributor
137 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's the old Mount Royal Hotel and right on Princes Street so handy for everywhere, including Waverley Station. Rooms spacious - we booked a Castle View room which was larger than those at the back and had a comfortable sofa rather than 2 hard chairs. No air con but the windows do open and there is not much noise after... More 

Helpful?
Thank tum22
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, What a great review and we thank you for it. We are pleased that you enjoyed our fantastic location. We do hope to see you again on your next visit to Edinburgh. Kind regards, James Fraser General Manager More 

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Staying in Princes Street and Gardens

Neighborhood Profile
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street is only half one, since buildings only line one side. But what they don’t say is how extraordinary the views are from Princes Street as a result. From here you look onto expansive and decorative public gardens beneath the mighty basalt cliffs on which Edinburgh’s Castle stands proud above the rest of the dramatic old town skyline. Yet many of those on Princes Street look the other way, as they’re concerned with chain store shopping or catching the tram or a train at main train station Waverley. But it’s not all utility here; the Scottish National Gallery rewards purposeless wandering, and December’s huge winter market in the gardens begins a season of revelry which ends with Hogmanay, Britain’s largest New Year’s street party.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Downtown Hotel built above 2 well-known stores (Jenners & Marks & Spencer) in the heart of the city. ... more   less 

Additional Information about Mercure Edinburgh City - Princes Street Hotel

Address: 53 Princes Street, Edinburgh EH2 2DG, Scotland
Location: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Price Range: $96 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Edinburgh City - Princes Street Hotel 3*
Number of rooms: 158
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Also Known As:
Ramada Hotel Edinburgh
Ramada Hotel Mount Royal
Ramada Edinburgh
Edinburgh Ramada
Mercure Edinburgh City - Princes Street Hotel Scotland
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