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BEST WESTERN Braid Hills Hotel

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#74 of 151 Hotels in Edinburgh
Certificate of Excellence
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747 Reviews from our TripAdvisor Community

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Showing 689: English reviews
Bristol, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

Despite good first impression and friendly reception staff stay was dis appointing - 1st room had broken wardrobe door, room smelt, no iron, phone broken. Housekeeping v helpful, moved us - 2nd room lovely and provided iron and board. Breakfast very disappointing, it felt like cueing for school dinners, and we had to make several visits to collect the cooked... More 

Review collected in partnership with Amoma.com

Helpful?
Thank traceyp797
Tel Aviv, Israel
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It was a beautiful day so we sat on the lovely decking . Staff were very friendly and helpful. Food was fresh and very tasty I had a mug of soup and it was extremely large.Fish pie was full of white fish and salmon.We would definately eat there again .

Helpful?
Thank visitor458
BraidHillsGM, General Manager at BEST WESTERN Braid Hills Hotel, responded to this review

Dear Visitor458 Thank you for your recent review, we are delighted that you enjoyed your visit to our 1886 Restaurant & Terrace (we are glad the Scottish summer shined on you). My team and I hope to welcome you again soon. Kind Regards Andrea Paton, General Manager More 

Edinburgh, Scotland, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We attended a wedding at the Braid Hills hotel last Friday and it was superb. Tracey and her events team made everyone feel incredibly welcome and nothing was too much trouble for her and her enthusiastic team. The Wedding meal was fantastic and all the guests were raving about the quality of the food. We did not have great weather... More 

Helpful?
Thank CraigN687
BraidHillsGM, General Manager at BEST WESTERN Braid Hills Hotel, responded to this review

Dear CraigN687 I would like to thank you for taking the time to review your recent attendance at a wedding at Best Western Braid Hills Hotel. It is always lovely to hear customer feedback following an event and please be assured that your comments have been passed to our Heads of Department and staff. Kind Regards Andrea Paton, General Manager More 

Jarrow, United Kingdom
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Braid Hills Hotel is a very pleasant hotel, our check in was excellent, we had booked a standard double room but they upgraded us to a better room at no extra cost. The room was large and very nicely decorated, the furnishings were excellent and the bed comfortable. The bathroom was very clean and had everything you could need. The... More 

Helpful?
1 Thank Lasagnelover
BraidHillsGM, General Manager at BEST WESTERN Braid Hills Hotel, responded to this review

Dear Guest Thank you for your recent review, we are delighted that you enjoyed your stay at the hotel and the beautiful city of Edinburgh. My team and I hope to welcome you again soon. Kind Regards Andrea Paton, General Manager More 

Thousand Oaks, California
Level Contributor
123 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Can't say enough. The staff were wonderful, especially Wayne who took a difficult evening and fixed it all! While he was sorting out our problems, made sure we were seated comfortably and offered tea! the hotel has a very fine restaurant, with excellent food. Dinner was marvelous with a nice wine list. The breakfast buffet was fantastic. They served full... More 

Helpful?
1 Thank ItsMyScreenName
BraidHillsGM, General Manager at BEST WESTERN Braid Hills Hotel, responded to this review

Dear Guest WOW - Thank you for your fantastic review of your recent stay with us. My team and I hope to welcome you again soon. Kind Regards Andrea Paton, General Manager More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We booked this hotel on spec when we arranged our tickets to the Edinburgh Military Tattoo. The staff at reception were excellent and made us feel very welcome. They helped us to arrange a taxi to the Castle and nothing was too much trouble. The room was lovely and exceptionally comfortable. We had a bar snack and it was delicious,... More 

Helpful?
1 Thank Barbara N
BraidHillsGM, General Manager at BEST WESTERN Braid Hills Hotel, responded to this review

Dear Barbara Thank you for your recent review, we are delighted that you enjoyed your stay at the hotel and the Edinburgh Military Tattoo show. My team and I hope to welcome you again soon. Kind Regards Andrea Paton, General Manager More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is not close to the city or eating establishments. Got quite a shock that there were no lifts in the building. Very hard if you are an international visitor with relevant luggage to negotiate getting to the third floor rooms. Would not recommend for middle aged people.

Helpful?
Thank Sandy M
BraidHillsGM, General Manager at BEST WESTERN Braid Hills Hotel, responded to this review

Dear Sandy M Thank for taking the time to review your recent stay with us. The property was built in 1886 without the capability to install an elevator however during our refurbishment we have upgraded our ground floor bedrooms and installed secure, level access to these bedrooms from our car park. If you are planning to stay with us again... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I was recently here on business and we ate in the restaurant. My meal was excellent (fish pie), and the service was to a professional standard. We were served within good time, even though a wedding reception meal was taking place concurrently. Very impressed

Helpful?
1 Thank Pamela and Keith
BraidHillsGM, General Manager at BEST WESTERN Braid Hills Hotel, responded to this review

Dear Pamela and Keith Thank you for taking the time to complete a review following your recent stay at Best Western Braid Hills Hotel. We value all guest feedback as this enables us to improve our business and increase guest satisfaction for future stays. Kind Regards Andrea Paton, General Manager More 

Largs, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely room after upgrading some hiccups regarding hot water Big issue with tv almost located on ceiling Took picture of it on iPad Otherwise friendly staff Breakfast good Staff good and friendly did agree about position of tv

Helpful?
Thank Elizabeth A
BraidHillsGM, General Manager at BEST WESTERN Braid Hills Hotel, responded to this review

Dear Elizabeth Firstly, I would like to thank you for taking the time to review your recent stay and compliment our friendly team. As our hotel was built in 1886 and most of the bedrooms retain the original layout which does mean all of our bedrooms are individual in layout including the positioning of the TV's. If you do stay... More 

Marske-by-the-Sea, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent hotel, room was small but adequate, great bathroom facilities. Had a meal and a few drinks on the night, staff were chatty and cheerful, food was excellent. Good nights sleep and a filling breakfast.

Helpful?
1 Thank calvin968
BraidHillsGM, General Manager at BEST WESTERN Braid Hills Hotel, responded to this review

Dear Calvin968 Thank you for taking the time to review your recent stay and compliment our cheerful staff. We hope to welcome you again next time you are in Edinburgh. Kind Regards Andrea Paton General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Best Western Edinburgh Braid Hills Hotel is magnificently situated in its own grounds, with panoramic views right across the City of Edinburgh, to the Pentlands, the Firth of Forth and the Fife hills beyond. Great contemporary Scottish cuisine served in 1886 Restaurant and genuine, friendly service from the all staff is complemented by ample free parking, free wifi and convenient access to a frequent bus service into the city centre. Come and experience a hotel stay with a real Scottish feel! ... more   less 

Additional Information about BEST WESTERN Braid Hills Hotel

Address: 134 Braid Road, Edinburgh EH10 6JD, Scotland
Location: United Kingdom > Scotland > Edinburgh
Price Range: $95 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Braid Hills Hotel 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Edinburgh
Edinburgh Best Western
BEST WESTERN Braid Hills Hotel Edinburgh, Scotland
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