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Norton House Hotel & Spa Edinburgh

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#35 of 150 Hotels in Edinburgh
Certificate of Excellence
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Norton House Hotel & Spa Edinburgh
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1,301 Reviews from our TripAdvisor Community

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There are newer reviews for Norton House Hotel & Spa Edinburgh
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Showing 1,270: English reviews
aberdeen
Reviewed May 14, 2015

Had overnight stay here for business. Room was beautiful, lots of space and balcony which would be great on a Sunny evening. Lovely meal in the evening and breakfast first class. Really liked the novelty of a fluffy cat on the bed. Staff very efficient and friendly. Will be back for a further visit with family.

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Helpful?
1Thank aberdeen040
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I do appreciate you taking the time to post feedback following your recent business trip. I am delighted you found your executive room beautiful and that you enjoyed the company of Maisie our cat. It is great to read you found all the staff to be efficient and friendly and that you enjoyed your dining experiences. It is fantastic that...

STIRLING
Reviewed May 14, 2015 via mobile

Had a wonderful stay. Staff were very friendly and efficient. Food was outstanding and the spa facilities excellent. Fantastic relaxed atmosphere with lovely grounds. Room was a good size and I particularly loved the TV in the bathroom :) Will be back very soon. Thankyou.

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Thank KAZIBEAR
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for posting a fantastic review on Trip Advisor following your recent visit to Norton House Hotel & Spa. I am pleased that you enjoyed all aspects of your stay and that you found all our staff to be friendly and efficient. I am delighted that you plan to return and on behalf of all the team at the...

Glasgow, United Kingdom
Reviewed May 13, 2015

Travelled as part of a group of 10 for a spa break with overnight stay. Very happy with the treatments and spa facilities. Can highly recommend the facials. Hotel restaurant and rooms were nice. Friendly and efficient check in. Restaurant catered well for gluten free at both dinner and breakfast. Meal nice. Hope to return.

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Helpful?
Thank HolidayMadW
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I very much appreciate you taking the time to post a review on Trip advisor following your recent group spa break. I am delighted you had a great stay and that you enjoyed the facilities in the Hotel and Spa. It is pleasing to read that you had plenty options for a gluten free diet and I thank you for...

Fife, Scotland
Reviewed May 13, 2015 via mobile

First visit to the hotel and had afternoon tea booked. Long wait to be taken to our table but the waitress was very lovely. The actual afternoon tea was great and definitely would return. Slight issue when trying to settle the bill.. Reception couldn't 'help' sent with loose directions to find the bar which was unmanned ...

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Thank Scotfifer
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for posting a review following your visit for Afternoon Tea. I am delighted you enjoyed your food and it is great to read that the member of staff was lovely. I take on board your comments regarding the delay in being taken to the table and trying to settle your bill. I have passed on your comments to...

Reviewed May 10, 2015 via mobile

spa facilities were top notch, friendly efficient staff, beautiful surroundings, good food, very tidy, clean and stylish room. not really anything bad to say at all, we shall return the big fella in the brasserie was spot on, (good crack and great service :) shame we couldn't stay longer

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Helpful?
Thank elputoguiri
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for your lovely feedback following your recent visit to Norton House Hotel & Spa. I am delighted you enjoyed all aspects of your stay and it is great that you had such a good experience in the brasserie, Paul will be very happy to read that he was able to have a good crack with his customers as...

Edinburgh
Reviewed May 10, 2015

Stayed here on a spa overnight stay and everything was great. Room was beautiful and overlooked the gardens. Complimentary bottled water and biscuits was a nice touch. Staff were very pleasant and attentive. Breakfast was fine. Beautiful spa which we used for a treatment and staff there were very friendly. Lovely grounds very well kept. Really enjoyed our stay.

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Thank roman12
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I appreciate you taking the time to post a review following your recent overnight Spa stay. I am delighted you liked your room and that you enjoyed the views onto the lovely gardens. James our gardener does do a super job of keeping the grounds pristine. I know he reads Trip advisor and he will be very happy to read...

Edinburgh, United Kingdom
Reviewed May 10, 2015

First time of staying at a Handpicked hotel and this lived up to its name. Excellent service throughout the hotel with friendly and attentive staff. Room was well decorated and spotlessly clean, comfy big bed, large flatscreen TV, free Wi-Fi, mini fridge with bottled water and small bottle of fresh milk. Maisie, the cuddly toy cat, sat on the bed...

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1Thank nocera1
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post a review following your recent stay at our hotel. I am delighted you enjoyed the Hand Picked experience and that you found the staff friendly and attentive. I am pleased that you enjoyed all aspects of your visit and I appreciate your feedback, noticing the little details that set us apart. I...

Stirling, United Kingdom
Reviewed May 8, 2015

We had a two course lunch at the Norton curtesy of a gift voucher . The staff were very attentive and efficient , but a little reserved . The meal was good but by no means exceptional . There was a lack of ambience about the dining room , despite the number of diners it felt a little insular ....

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1Thank JimT40
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I appreciate you posting a review following your recent visit for lunch at our hotel; I was delighted you found staff to be attentive and efficient. Thank you for your constructive feedback and I do hope we can welcome you back to Norton House in the near future. Kind regards Chris Monks

edinburgh
Reviewed May 5, 2015

Had a company function her a couple of weeks back. Decided to book a room & enjoy the evening. Upgraded to one of the newer executive rooms over looking the gardens. Fantastic room, plush & luxurious. Breakfast was a marvel. Truly the best I've had in years....rivalling Gleneagles. [& that's a high accolade] Delightful experience throughout. One small hic-cup, on...

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Helpful?
Thank bigkgr
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I really appreciate you taking the time to post feedback following your recent trip on business. I am delighted you liked your executive room and that you thought breakfast was fantastic. I will speak to Piers personally and thank him for receiving praise in your review. It is great to read that you will return soon and I look forward...

Reviewed April 27, 2015 via mobile

My mum and I enjoyed a spa day on Sunday. We had some issues booking through spa breaks but we had a really great day. The staff were all very friendly and welcoming. I think Tricia was the lady that showed us around and booked us in for additional treatments. She was very helpful. Molly gave a great massage and...

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Helpful?
Thank Kirstyw91
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you very much for posting a review on Tripadvisor. I was delighted to read how much you enjoyed your Spa day and it was great to read that you found the team friendly and welcoming. I will make sure Tracey and Molly are made aware of your lovely comments and I will thank them personally for being mentioned in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Norton House Hotel & Spa, one of the finest country house hotels in Edinburgh and AA Hotel of the Year Scotland 2010. The perfect backdrop to any wedding in Scotland, this romantic venue will make your Scottish Wedding dream come true. Built in 1840, Norton House Hotel & Spa in Edinburgh, Scotland was always intended as a traditional country retreat, removed from the bustle of the city. This four star hotel in Scotland is just a 20-minute drive from Edinburgh city centre and a mere ten minutes away from Edinburgh Airport. Situated in 55 acres of grounds, Norton House Hotel & Spa Edinburgh offers 83 bedrooms, including 36 luxury executive bedrooms, junior suites and the master suite. Norton House Hotel in Scotland offers the popular contemporary Brasserie. ... more   less 

Additional Information about Norton House Hotel & Spa Edinburgh

Address: Ingliston, Edinburgh EH28 8LX, Scotland
Location: United Kingdom > Scotland > Edinburgh
Price Range: $131 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Norton House Hotel & Spa Edinburgh 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Norton House Hotel And Spa Edinburgh
Norton Hotel Edinburgh
Norton House Hotel & Spa Edinburgh Scotland
Hotel Style:
#5 Spa Hotel in Edinburgh
#10 Family Hotel in Edinburgh
#10 Business Hotel in Edinburgh
#22 Luxury Hotel in Edinburgh
#25 Romantic Hotel in Edinburgh
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Questions & Answers

Here's what travelers have asked, with answers from Norton House Hotel & Spa Edinburgh staff and other travelers.
25 questions
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Questions? Get answers from Norton House Hotel & Spa Edinburgh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you like traditional style go for the classic rooms, if you want modern go for the new wing at the rear”
 of 5 bubbles 508jiml, 1 week ago | Read review
“Rooms 606 and 605 are good.”
 of 5 bubbles Janice-and-Ali, 1 week ago | Read review
“Request old or new style”
 of 5 bubbles Travelling_Midlander, 2 weeks ago | Read review
“Executive room is very comfortable”
 of 5 bubbles Govanhil, 3 weeks ago | Read review
“Older part may not have an elevator should stairs be a problem. Ask for view over front garden.”
 of 5 bubbles hindle2012, Oct 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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