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Norton House Hotel & Spa Edinburgh

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#41 of 150 Hotels in Edinburgh
Certificate of Excellence
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Norton House Hotel & Spa Edinburgh
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1,376 Reviews from our TripAdvisor Community

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Showing 1,344: English reviews
Aberdeen, United Kingdom
Reviewed October 14, 2015

After a rather fraught check-in experience (we arrived at designated check in time and waited nearly two hours before our room was ready) we settled into the lovely Edinburgh Suite. We had booked a spa treatment for 1700 so had to hurry to make our appointment. However, once in the treatment rooms we had a wonderful relaxing time and our...

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Helpful?
Thank JMac50_11
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I am very grateful for you taking the time to post a review on Trip Advisor. I am delighted you had a relaxing stay and that you found the Edinburgh Suite very comfortable. Please accept my apologies that there were certain aspects of your stay that did not meet your expectations. I am aware that you spoke to Jenn, our...

Perth, United Kingdom
Reviewed October 12, 2015

Stayed here for one night to have an evening with family in Edinburgh. We like the out of town location and a taxi into town was fairly cheap. We were greeted with smiles and plenty of old world charm and must make a special mention for Jonnie on reception he was brilliant. Upgraded to a suite which was fab -big...

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1Thank Polly B
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I appreciate you taking the time and trouble to post a review. I am delighted that you were able to upgrade to our Kingdom Suite, It is a stunning room with lots of space to chill out. It is fantastic to read that you were greeted with smiles from all the team and I will pass your comments on to...

Armadale, United Kingdom
Reviewed October 11, 2015

Had a fantastic overnight stay here, enjoyed the use of facilities. Also amazing treatments on offer, friendly and knowledgable staff in situ Our accommodation was excellent, well presented and comfortable, even offered a free upgrade. Food was very very very good Would enjoy a return here

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Thank Wills592015
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I very much appreciate you taking the time to post feedback following your stay in July. I am delighted you had a great experience and enjoyed all aspects of your stay. I do hope you return very soon and I look forward to welcoming you back to Norton House. Kind regards Chris Monks

Reviewed October 11, 2015 via mobile

I purchased a groupon deal for lunch. 2 people , 2 courses £29. The waitress sat us at the table and gave us both a limited set lunch menu. 2 courses £15.95 each. Not much of a saving says the eagle eyed other half. Very true says me. We ordered. Then when our starters arrived another couple were seated next...

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Helpful?
1Thank Teammcwalsh2
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post a review following your visit for lunch on Sunday. Please accept my apologies that your experience did not meet expectations. Our Groupon voucher entitles the diners to two courses from the full Brasserie Menu, However on a Sunday we offer the full three course Sunday lunch menu, with coffee, as well as...

Kirkcaldy, Scotland
Reviewed October 10, 2015

Checked into Norton House Hotel for an overnight stay whilst attending a wedding. Check in is usually 3pm but we did get in around an hour earlier, which was great as the wedding ceremony was due to start at 3pm. Reception staff were efficient and friendly. We upgraded our room for an extra charge. Room was lovely, over two levels....

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Helpful?
Thank Rosie G
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I am very grateful to you for taking the time to post a review. I am delighted that you upgraded to one of our junior suites and it is great to read that you found the room to be lovely and spotlessly clean. I am pleased you enjoyed the wedding and that you found all the team to be pleasant...

Cordova, Tennessee
Reviewed October 3, 2015

CIE Tours booked us here for two nights (September 13-14, 2015). Rooms were very nicely decorated, but no A/C. This hotel is located very near the Edinburgh Airport and I could smell aircraft fuel when we open the window for air. A Scottish Evening (dinner & entertainment) in the hotel ballroom was included with our tour. Food was excellent. Breakfast...

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Helpful?
1Thank southavenchick
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I appreciate you taking the time to post a review following your stay in September. I am delighted you found the rooms nicely decorated and that our food offering at Breakfast, Dinner and In House Dining were great. Nearly half of our bedrooms have air conditioning and these are mainly located in our executive rooms. We would have been more...

Scotland
Reviewed October 1, 2015

Booked Norton House Hotel for our daughters wedding & we were thrilled with all aspects of our stay. Rooms for all guests were first class .We had some guests stay 2 nights & had a special meal for my husbands birthday in a private dining room on 1st night Food was amazing & staff attention was 1st class. We all...

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1Thank scotlanders
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

I am very grateful to you for sharing feedback following your daughters wedding and your husband’s birthday meal. It is fantastic to read that both the events were a success. The team here at Norton House will be delighted to read your very kind comments. Please pass my congratulations to the new Mr & Mrs Abbott and I do hope...

London, United Kingdom
Reviewed September 28, 2015

This was my second visit to Norton House hotel over the past few months. The standards of service are still right up there with the best hotels in the UK. The people who work there are so totally professional but friendly at the same time, with the blend between the two judged perfectly. I’d been in Ushers restaurant the last...

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Helpful?
Thank K242G242
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for sharing your kind comments. I’m delighted that you enjoyed your second visit to the Hotel and I will be sure to pass your feedback to the team; who will be thrilled with your fantastic review. I look forward to welcoming you back to Norton House Hotel & Spa very soon. Kind regards, Chris Monks

Aberdeen, United Kingdom
Reviewed September 28, 2015 via mobile

We have just returned from a 2 night anniversary stay at Norton house. The hotel is beautiful and we stayed in an executive double which was lovely - our tv in the bathroom wasn't working tho which wasn't able to be fixed during our stay - nice touch from the staff with a plate with happy anniversary and some fudge...

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2Thank Redemma13
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

Thank you for taking the time to post feedback following your recent stay. I was pleased to read that overall you had an enjoyable experience, but disappointed that you had some issues. Please accept my apologies for our shortfalls on this occasion. I will speak to the relevant departments concerned and review your comments with them. I was delighted to...

Longridge
Reviewed September 26, 2015

We booked for lunch at the Norton through Groupon. I hadn't been there for a couple of years, so thought it would be nice tor go back. The hotel is still a stunning place, set in beautiful grounds. Unfortunately, like so many of its type, they've forgotten the basics in the pursuit of aggrandisement. The staff, some of whom have...

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2Thank baronbreich
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review

All feedback is really important to us and whilst we naturally enjoy receiving positive reviews, we add just as much importance to comments letting us know where we did not do well. Please accept my apologies that your visit fell short of your expectations. Please be assured that your comments will be reviewed and the points addressed with the brasserie...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Norton House Hotel & Spa, one of the finest country house hotels in Edinburgh and AA Hotel of the Year Scotland 2010. The perfect backdrop to any wedding in Scotland, this romantic venue will make your Scottish Wedding dream come true. Built in 1840, Norton House Hotel & Spa in Edinburgh, Scotland was always intended as a traditional country retreat, removed from the bustle of the city. This four star hotel in Scotland is just a 20-minute drive from Edinburgh city centre and a mere ten minutes away from Edinburgh Airport. Situated in 55 acres of grounds, Norton House Hotel & Spa Edinburgh offers 83 bedrooms, including 36 luxury executive bedrooms, junior suites and the master suite. Norton House Hotel in Scotland offers the popular contemporary Brasserie. ... more   less 

Additional Information about Norton House Hotel & Spa Edinburgh

Address: Ingliston, Edinburgh EH28 8LX, Scotland
Location: United Kingdom > Scotland > Edinburgh
Price Range: $141 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Norton House Hotel & Spa Edinburgh 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Norton House Hotel And Spa Edinburgh
Norton Hotel Edinburgh
Norton House Hotel & Spa Edinburgh Scotland
Hotel Style:
#6 Spa Hotel in Edinburgh
#10 Business Hotel in Edinburgh
#10 Family Hotel in Edinburgh
#25 Luxury Hotel in Edinburgh
#25 Romantic Hotel in Edinburgh
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Questions & Answers

Here's what travelers have asked, with answers from Norton House Hotel & Spa Edinburgh staff and other travelers.
27 questions
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Questions? Get answers from Norton House Hotel & Spa Edinburgh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“we had the exec which was very spacious for the 4 of us together!! and very comfortable”
 of 5 bubbles brugeegg, 2 days ago | Read review
“if you have any special requirements The Hotel was happy to oblige”
 of 5 bubbles diddyd331, 1 week ago | Read review
“Executive rooms are good and have balconies.”
 of 5 bubbles MarionM405, 1 week ago | Read review
“Only went for afternoon tea but family have stayed and found it very good”
 of 5 bubbles 763pams, 3 weeks ago | Read review
“The Executive rooms are first class!”
 of 5 bubbles EvieD63, Feb 12, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question