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Sheraton Grand Hotel & Spa

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#16 of 150 Hotels in Edinburgh
Certificate of Excellence
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Sheraton Grand Hotel & Spa
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2,705 Reviews from our TripAdvisor Community

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Showing 2,528: English reviews
Cupar, United Kingdom
Reviewed February 9, 2015

Fantastic one night stay to celebrate our anniversary. From check in to check out all staff were friendly, professional and very attentive. Lovely, clean, good sized room with castle view, bathrobes & slippers provided. Ideally located, 5 mins walk from Princess Street. Special thanks to Alessandro for his 1st class knowledge and highly entertaining gin tasting session,successfully converting my non...

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1Thank Moira M
Sutton Coldfield, United Kingdom
Reviewed February 9, 2015

Visited from the 7-9th with my husband to celebrate my birthday. Exceptional service from all staff that was consistent throughout our visit. Polite and friendly but not intrusive. Fabulous room with a view of the castle. The en suite had to be seen to believed - very imaginative use of space giving an aspect of contemporary glamour. Used the pool...

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Thank Julia360
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you sincerley for taking the time to write a review of your recent visit to Edinburgh. I am delighted that you enjoyed your stay with us for your birthday celebrations and we very much look forward to welcoming you back in the near future. Warm regards Tristan Nesbitt General Manager

Scotland
Reviewed February 9, 2015 via mobile

First time staying at the Sheraton and it was fab!! Every aspect of our stay was great! The foods amazing, the staff are friendly, the spa is sooooo relaxing, nothings too much!!!! Just don't order sticky toffee pudding from room service - smallest portion ever!

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1Thank sasstar
Glasgow
Reviewed February 9, 2015

I visited this hotel at the end of January. I stayed for 2 nights on a room only basis and got a fantastic late deal. I had stayed here before a couple of years ago, prior to the renovations. I should say it was amazing before and didn't really need to be done up. However, it now looks incredible and...

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Thank N F
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you sincerley for taking the time to write this wonderful five star review of your visit to Edinburgh in January. I am pleased that you also found time to relax and unwind at One Spa, and I am delighted that you enjoyed your stay with us and very much look forward to welcoming you back in the...

Seattle, Washington
Reviewed February 8, 2015

We really enjoyed my 3 night stay at the Sheraton Grand Hotel. The guest rooms are generous in size and very nicely appointed. There are fancy light control switches by the door and bed. I loved having it by the bed so I could turn off the lights without having to get out of bed. The room came with a...

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Thank HavePillow
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you sincerley for taking the time to write a review of your recent visit to Edinburgh. I am delighted that you enjoyed your stay with us and thank you for your kind words regarding the fire evacuation and how well it was handled. We look forward to welcoming you back in the near future. Warm regards Tristan...

London
Reviewed February 6, 2015

This was my first stay at the Sheraton . Check in was efficient and welcoming. My room was "upgraded" to a castle view. I ended up joining a loyalty scheme but it was relatively painless and resulted in my getting £3 off my dinner. The restaurant was very nice,there was a choice of two areas in which to sit and...

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Thank AlLouLondon
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you sincerley for taking the time to write a review of your recent visit to Edinburgh. I am delighted that overall you enjoyed your stay with us and we look forward to welcoming you back in the near future. Warm regards Tristan Nesbitt General Manager

Ascot, United Kingdom
Reviewed February 6, 2015

One night stay whilst attanding an event in the nearby International Conference Centre. The staff were really professional and attentive, anf friendly as well - the welcoming smiles were not forced with a genuine interest in what you had to say. The bedrooms were really comfortable, and the bed provided a wonderful night's sleep; the ensuite had a separate bath...

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Thank Eileen A
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you sincerley for taking the time to write a review of your recent visit to Edinburgh. I am delighted that overall you enjoyed your stay with us and appreciate you mentioning the friendly service you received from the team here. Thank you also for the recommendation, and we look forward to welcoming you back in the near...

Stirling, United Kingdom
Reviewed February 4, 2015

Welcoming in every way, the concierges were amazing with advice on restaurants, best way to walk to the castle and how to get a rose quickly across town for our anniversary. We were there for 3 nights, there is hotel parking, secure and safe available and, of course, we had a view of the castle. Accommodation top class, the bathroom/shower/toilet...

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Thank Grace M
Mercer Island, Washington
Reviewed February 4, 2015

I stayed here for a brief two day business meeting. It was a lovely place. Not ostentatious or overly fancy, but very pleasantly nice. Comfortable beds. Fast wifi. Clean and modern. Friendly and helpful staff. Very tasty meals--even for our dinner service for 35, which most hotels will struggle to pull off. And in a nice neighborhood near the Edinburgh...

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Thank CWR01
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this great review of your recent stay with us. I am delighted that overall you enjoyed your stay and that you particularly mentioned the service and the food. Thank you also for the recommendation and we very much look forward to welcoming you back then next time you are in Edinburgh. Best regards Tristan Nesbitt...

Dundee
Reviewed February 3, 2015

(visited 31st January 2015 - 1st February 2015) The girlfriend and I decided to stay here for a night out in Edinburgh and to make use of the hotel's spa facilities. On arrival we were met by an affable concierge who promptly informed reception of our arrival. This warming and welcoming approach continued throughout our stay. Check-in was prompt and...

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Thank Graeme2812
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for this amazing five star review of your recent stay with us here in Edinburgh. I am delighted that you and your girlfriend enjoyed your stay and thank you for the comprehensive review and the recommendation, it is truly appreciated. We very much look forward to welcoming you back in the very near future. Warm regards...

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Staying in West End

Neighborhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighborhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theaters and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Grand has been Edinburgh's gathering place for many years and it is the perfect place to discover this unique destination. From the moment you set foot inside the granite-floored lobby, you'll feel welcome. One Square, our restaurant and bar, serves a delicious range of classic British dishes all day long, while our beautiful bedrooms blend contemporary comfort and Scottish materials with cutting-edge technology. Of course, some things at the Sheraton have always been unbeatable, from One Spa's iconic rooftop Hydropool, to the breath-taking views of Edinburgh Castle. We can't wait to share them with you. ... more   less 

Additional Information about Sheraton Grand Hotel & Spa

Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Location: United Kingdom > Scotland > Edinburgh > West End
Price Range: $227 - $618 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Hotel & Spa 5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Sheraton Grand Hotel Edinburgh
Sheraton Grand Hotel And Spa
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Hotel Style:
#13 Luxury Hotel in Edinburgh
#16 Romantic Hotel in Edinburgh
#29 Business Hotel in Edinburgh
#33 Family Hotel in Edinburgh
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Grand Hotel & Spa staff and other travelers.
28 questions
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Questions? Get answers from Sheraton Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a castle view room”
Al-raisi99311194, yesterday | Read review
“Best views to the front overlooking the usher hall and the castle”
jackiebM295ZL, 4 days ago | Read review
“Club room with castle view”
MrsBOT2013, 1 week ago | Read review
“Castle view”
RossY415, 1 week ago | Read review
“Join the special guest program, ask at reception and get a range of discounts on offer”
Racingrod, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question