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Sheraton Grand Hotel & Spa

#15 of 151 Hotels in Edinburgh
Certificate of Excellence
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Sheraton Grand Hotel & Spa
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2,344 Reviews from our TripAdvisor Community

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Showing 2,196: English reviews
Minnesota
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW via mobile

Upgraded to Castle Suite on third floor with great view of the castle. Room was clean, great amenities and very comfortable. The staff are friendly and welcoming. They follow through. The club lounge is well stocked. A great base close to the city center.

Helpful?
Thank Minneapolismum
Sydney, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great location. The front desk were kind enough to check us in early after a very long flight for which we were really grateful. Square One Bar was good with a wide variety of gin and martinis. The bar menu had a dummies guide to single malt which I found very useful. The Square One restaurant however is best avoided... More 

Helpful?
Thank bha89
Belfast, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We loved everything about this hotel. Staff were very welcoming and everything was of a very high standard all round. Could not fault it in any way. Location was great as it was right in the centre of the city with easy walking access to the Castle, Princes street etc. Bedroom was lovely and everything was clean and fresh. Breakfast... More 

Helpful?
Thank mibaroda
Wakefield, United Kingdom
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed 2 nights and couldn't fault the hotel. Clean, spacious and modern. Everyone was helpful and we had a fantastic view of the Castle. The only slight downside is the distance from the main train station but that was my fault for not researching walking distances. Lots of eateries nearby and a taxi rank which was really useful.

Helpful?
Thank RLG20
Lanark
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Having had such a lovely time at this hotel last year my husband and I decided to book again this year. We were not disappointed, the room was of the same high standard as last time but without the view. The staff here are very professional and friendly and the atmosphere is relaxed. On this occasion I used the Spa... More 

Helpful?
Thank cookieliz
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

An excellent hotel. The facilities are superb and the staff are very friendly and nothing is too much trouble. It most certainly deserves its five star rating. I very much recommend a trip to the one spa, you will not be disappointed.

Helpful?
Thank Ian H
Dubai, United Arab Emirates
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Ok I need to be fair, the hotel is clean, in a good location and with a great spa the front desk staff were very helpful at check in . But the incident that really disappointed me was dealing with SPG priority front desk. On arrival I went straight through to SPG members front desk and there was a suze... More 

Helpful?
2 Thank trvljock
Paphos, Cyprus
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for the weekend to celebrate my wife's birthday. As a result we were given complimentary drinks at the bar. The bar manager and his staff were brilliant and very professional, as were all the staff at the hotel. We booked a castle view room, which I can highly recommend. The hotel is immaculate. It's also within easy... More 

Helpful?
Thank EES100
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We really enjoyed our 3-night stay at the Sheraton Grand Edinburgh. The staff was very friendly and accommodating. You could tell they genuinely cared about our comfort and wanted us to be happy. Our room was modern, comfortable and clean - with a lovely view of the Castle. I would definitely return and recommend this hotel to others.

Helpful?
Thank Phishgirl75
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The location of this hotel is very near city center but very quiet. We have been upgrade to the castle suite room that have hugh space of living room with excellent castle view. The reception at checking in in is very polite and efficient. The club is perfect. The bathroom is clean and has complete amenity. We do not have... More 

Helpful?
Thank ชัยชาญ ด
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in West End

Neighborhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighborhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theaters and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Sheraton Grand has been Edinburgh's gathering place for many years and it is the perfect place to discover this unique destination. From the moment you set foot inside the granite-floored lobby, you'll feel welcome. One Square, our restaurant and bar, serves a delicious range of classic British dishes all day long, while our beautiful bedrooms blend contemporary comfort and Scottish materials with cutting-edge technology. Of course, some things at the Sheraton have always been unbeatable, from One Spa's iconic rooftop Hydropool, to the breath-taking views of Edinburgh Castle. We can't wait to share them with you. ... more   less 

Additional Information about Sheraton Grand Hotel & Spa

Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Location: United Kingdom > Scotland > Edinburgh > West End
Price Range: $234 - $750 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Hotel & Spa 5*
Number of rooms: 269
Reservation Options:
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Also Known As:
Sheraton Grand Hotel Edinburgh
Sheraton Grand Hotel And Spa
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Hotel Style:
#12 Luxury Hotel in Edinburgh
#16 Romantic Hotel in Edinburgh
#29 Business Hotel in Edinburgh
#33 Family Hotel in Edinburgh
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