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Waldorf Astoria Edinburgh - The Caledonian

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#54 of 151 Hotels in Edinburgh
Certificate of Excellence
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Waldorf Astoria Edinburgh - The Caledonian
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2,852 Reviews from our TripAdvisor Community

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There are newer reviews for Waldorf Astoria Edinburgh - The Caledonian
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Showing 2,652: English reviews
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a beautiful hotel, with modern luxury. It has great views of the Castle and is ideally placed for getting round Edinburgh. We had a deluxe Queen room, which was fine for the time we were here. It was nice to get a bathroom with a big shower, rather than having to climb in and out of a bath.... More 

Helpful?
1 Thank Melissa S
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Melissa S, Thank you very much for your recent stay and for sharing your feedback. Whilst I am pleased that overall you enjoyed your stay, I apologise for the minor flaws that you encountered that impacted your experience. We take all comments very seriously and so thank you for bringing these points to our attention. I do hope to... More 

Chicago, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This was my second time at the Caledonian and the staff is the reason I will come again. Upon arriving, as a Hilton Diamond member, I wasn't thrilled with the size and location of our room - but upon notice the hotel moved us to a wonderful junior suite. However, our stay was truly memorable due to two staff members... More 

Helpful?
1 Thank Emily D
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Emily D, Thank you for choosing us for your recent stay in celebration of your anniversary and for your continued loyalty as an Hhonors Diamond Member. Your review is a pleasure to read and I am absolutely thrilled that we were able to exceed your expectations, particularly due to the service that Allen and Issam provided. I will be... More 

Edinburgh, United Kingdom
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

keep going back to their peacock room and enjoy the peace, excellent decor and the lovely waiting staff. the history of the building is totally amazing, a train station converted into a 5 star hotel!! lovely venues for different gatherings

Helpful?
Thank helen f
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear helen f, Your recent stay with us as well as your review are so greatly appreciated. I am delighted to read that you thoroughly enjoyed your experience and I look forward to welcoming you back again for another memorable stay. Best regards, Dale MacPhee General Manager More 

Bristol, United Kingdom
Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is Waldorf Astoria Edinburgh the Caledonian- that's it! Do not need say nothing more! One word EXCELLENT! Everything perfect: room, staff, food, lobby. Building maintained in very good condition.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Damian94
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Damian94, Many thanks for your recent stay and for taking the time to share your feedback. I am immensely pleased to read your comments and that we exceeded your expectations and your feedback is so greatly appreciated. I trust you travelled home safely and look forward to welcoming you back soon for another unforgettable experience. Please be sure to... More 

Brookline, United States
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

The Waldorf Astoria is redolent of Scottish Victorian grandeur. The location offers spectacular views of Edinburgh Castle in short proximity. The rooms are huge and luxurious. The staff is exceptionally friendly and helpful. The Peacock Room is splendid for tea or coffee. There is a convenient hotel car park. My recommendation would be without constraint if the price were lower... More 

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Terry Q
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Terry Q, Many thanks for sharing your wonderful comments and for your recent patronage, both of which are greatly appreciated. I am absolutely thrilled to learn that you had a truly unforgettable stay and, already, we look forward to welcoming you back again. I trust you travelled home safely. Best regards, Dale MacPhee General Manager More 

Glasgow, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Big thank you to Duncan in the bar, stayed on Sunday night after my boyfriend had run a half marathon, his service made our stay. Room 266 is a great size corner room, very quiet, not great for views but can't complain. Girl at check in was also lovely and informative. Few minor things made it a 4 rather than... More 

Helpful?
Thank lauren s
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear lauren s, Thank you very much for your recent stay and for sharing your feedback. I am delighted that you had a truly enjoyable stay with us and it was a pleasure to have had you and your boyfriend here with us. I do hope to be able to welcome you both back again soon and please be sure... More 

Alexandria, Louisiana
Level Contributor
244 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We traveled to Scotland and decided to stay at the WA as I am a Hilton Diamond and they offered a very nice nightly point rate. In fact, we decided to make the WA our base camp and make day trips in our rental car. Upon arrival at hotel after international flight, no sleep, and UK driving(!!!!), I was beat.... More 

Helpful?
Thank David_2013834
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear David_2013834, Many thanks for sharing your excellent feedback with your fellow travellers following your recent stay. It is of immeasurable pleasure to read that our team provided such a warm welcome and truly enhanced your stay as, indeed, our team are the heart and soul of our hotel. I am sorry however that you were disturbed by late night... More 

Melbourne, Australia
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Having to return to the Uk for a funeral, in the middle of summer with the Edinburgh Festival and Highland Games on, accommodation was at a premium. However, the Waldorf Astoria had vacancies at very competative prices and I could not have been better looked after. I needed to extend my stay one more night after some unexpected delays, and... More 

Helpful?
Thank petermaclean2016
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear petermaclean2016, Thank you for sharing your wonderful review. It was a pleasure to have had you here with us despite the sad circumstances surrounding the reason for your stay, however, it was a delight to have assisted in every possible way to have made your stay as effortless and comfortable as possible. I do hope that you travelled home... More 

San Francisco, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

It was too bad that the service is not living up the reputation, please check the hotel first before booking. We had issues upon check-in, check-out and not spa features were working. Not a huge thing but you would hope it works.

Review collected in partnership with Waldorf Astoria

Helpful?
Thank Matthijs1982
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Matthijs1982, Thank you for staying with us, I just apologise that it was not up to your expectations. Your comments will be discussed by our management team in order to investigate and address. I do hope that you will return to visit us in order for us to demonstrate the improvements that we have made as a result of... More 

Salem, United States
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is first class in all aspects. From the moment you see this historic building, you know you are in for something special. The staff is extremely helpful and the rooms are both spacious and full of amenities. The Nespresso machine is a great touch! Don't miss spending some time in the bar. They offer a wide array of... More 

Helpful?
Thank William Elliott A
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear William Elliott A, We greatly appreciate your recent patronage as well as sharing your review with your fellow travellers. Your comments are such a pleasure to read and I am delighted that we exceeded your expectations and that you had such a memorable stay. We can't wait either until you return to visit us again and please be sure... More 

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Staying in West End

Neighborhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighborhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theaters and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Pompadour by Galvin
The Pompadour by Galvin
Cuisines: European, Scottish, French, British
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Waldorf Astoria Edinburgh - The Caledonian, or the "Caley" as it has become affectionately known among Edinburgh folk, was and still is the epitome of style and excellence. The large, rose-coloured Permian sandstone facade, quarried in Dumfries, dominates the skyline of the city's west end. The hotel has not only remained a focal point for more than one hundred years, but a symbol of the very best of Scottish hospitality. The Caley's pivotal position at the very heart of Edinburgh has always been its greatest asset. Created out of the 19th century railway boom, the five star hotel is looking to the future with confidence and pride in its ability to keep pace with the times. The hotel's reputation is as justified now as it was when the hotel first opened its doors in 1903. ... more   less 

Additional Information about Waldorf Astoria Edinburgh - The Caledonian

Address: Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
Location: United Kingdom > Scotland > Edinburgh > West End
Price Range: $192 - $636 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Edinburgh - The Caledonian 5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Hilton International Edinburgh
Hilton Edinburgh
Edinburgh Hilton
Waldorf Astoria Edinburgh - The Caledonian Scotland
Hotel Style:
#8 Spa Hotel in Edinburgh
#18 Family Hotel in Edinburgh
#30 Business Hotel in Edinburgh
#31 Luxury Hotel in Edinburgh
#33 Romantic Hotel in Edinburgh
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