Waldorf Astoria Edinburgh - The Caledonian
Princes Street, Edinburgh EH1 2AB Scotland
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Room & Suite (1078)
Dining (240)
About
#20 of 167 hotels in Edinburgh
Location
4.8
Cleanliness
4.6
Service
4.4
Value
4.0
GreenLeaders Silver level
Waldorf Astoria Edinburgh – The Caledonian, built in 1903, is one of Edinburgh’s most significant landmarks. Admire some of the best views in Edinburgh from the luxurious guestrooms and suites and dine at Scottish fine dining restaurant Grazing by Mark Greenaway. At Waldorf Astoria Edinburgh – The Caledonian you can also experience the grandeur of the Peacock Alley, formerly the station concourse and ticket office, now a luxurious lounge offering light lunch, Traditional and Champagne Afternoon Tea, and elegant evening drinks. Sample some of Scotland’s finest whisky from the collection of over 100 malts and bends at The Caley Bar. Indulge yourself at the Waldorf Astoria Spa, a sanctuary of luxury and relaxation, home to four treatment rooms, an indoor swimming pool, sauna, steam room, whirlpool, and two gyms. The spa offers pampering treatments for men and women, for reviving and healing, or just for pure indulgence.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Additional bathroom
Housekeeping
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Iron
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Languages Spoken
English, French
Location
100Great for walkers
Grade: 100 out of 100
205Restaurantswithin 0.3 miles
109Attractionswithin 0.3 miles
Princes Street, Edinburgh EH1 2AB Scotland
Getting there
Rental CarsSee rental cars from $49/day
5781Reviews77Q+A100Room tips
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Just checked out of the hotel and I am leaving a 5 star rating due to the customer service at this hotel. The front desk, the bellman, the cleaning staff and breakfast staff were truly amazing. We took the sleeper train from London and arrived at 830am at the Hotel. We had two rooms booked and one of our rooms was available which we gladly took so we could clean up and head out and explore the lovely city of Edinburgh. The bellman were knowledge and helped guide us to areas of interest as well as helping with transportation needs. The hotel rooms were nicely appointed and the showers were a great size especially by European standards . We had nightly turn down services with delicious chocolates on our beds and water bottles to stay hydrated and to take on our daily journey. The only issues we had was the shower seemed to be draining slowly and the air conditioner didn’t seem to go to low 20 c /68 f . I know that is cool enough but my hubby likes the night temp to be 65. All these minor issue were handled immediately and via text as the hotel staff checked in on us every day by noon to see if we needed anything, the Breakfast was amazing and had something for everyone in our group, we have a gluten allergy and they easily accommodate it. I would definitely be back as this location and staff were amazing!!…
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Date of stay: June 2023Trip type: Traveled with family
Room Tip: Communicate your needs upon booking, I stated I wanted rooms close and that we would be arriving...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Nitin R, General Manager at Waldorf Astoria Edinburgh - The Caledonian
Responded 3 days ago
Dear Napanut, Thank you very much for your lovely review and for choosing to with us at Waldorf Astoria Edinburgh - The Caledonian. I am delighted to learn that your experience exceeded your expectations, we pride ourselves on being a very friendly, welcoming and dedicated team, it is great to see that we all looked after you so well. I am pleased to hear that despite the minor issues in the room the team was able to rectify it and turned your stay into a memorable one. The whole team would be very delighted to hear your wonderful comments. I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
I genuinely don't know where to start with this review because we had the most magical stay. This was our 4th stay here because each time we stay, we are made to feel as if we are the only guests there and as if we are royalty! We visited this time because we were getting married (eloping!) And mentioned this during the booking process. We were upgraded instantly to the most incredible suite and each day surprises were left for us such bottles of champagne, chocolates, rose petals etc. I felt as if every member of staff knew why we were visiting and went out of their way to make us feel amazing. Of course, the suite (Walter Scott) was impeccable and classically decorated. It was very clean and furnished to the highest standard. The room service menu was full of wonderful choices and we enjoyed breakfast in our room. The concierge Stuart was a fountain of knowledge and helped us organise ourselves on several occasions. Every member of staff is a true credit to the hotel. Before we had even checked out, we booked our next stay for January 2022! …
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Date of stay: June 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
Helpful
Response from Dale M, General Manager at Waldorf Astoria Edinburgh - The Caledonian
Responded Jun 27, 2021
Dear christinaB1994x, Thank you for such a wonderful review! I am delighted to hear that you had yet another magical stay, this one sounds like it was a truly memorable experience for you both. Stuart and all of our team will be thrilled to hear that you felt so well looked after. Congratulations again and see you in January! Best regards, Dale MacPhee General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I stayed here in April. We were excited to experience a W=A product in Scotland and the price we were paying set our expectations quite high for a great weekend. The hotel is very dated and the corridors were tired and carpets stained. We had a “family suite” which was drab, dark (interior facing, minimal light), and tired. Pool staff was helpful, but the whole pool area was quite sad an inadequate. You also need to go downstairs to come upstairs into the pool. Very inconvenient, especially with young kids. Staff confirmed that the hotel was going through a sales process and needed “50M in renovations.” That’s obvious. Staff also used hotel facilities (like the gym) during regular business hours, which I found quite odd. We booked through American Express Fine Hotels and we had no shot with some of the benefits — including the guaranteed check in of 12pm and an upgrade when available (despite availability being shown for upgrades in the app the evening before). My recommendation is to avoid until the renovations take place and the house gets in order here.…
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Date of stay: April 2023Trip type: Traveled with family
Room Tip: Avoid family suite. Interior facing — super dark.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Been at the hotel for 24 hours waiting to change rooms. Americans Express platinum member gets you a moldy smelling Premium king room Requested to move to another room last night when we checked in. Nothing in the whole hotel available except a 5th floor room that was left over from a youth hostel and was about 95 degrees since the 5th floor is an unrenovated attic. We asked for an air filter so we could sleep in the vile smelling room. None available. They were to move us today and we came back to relax for a few hours and its 3:30pm and we are still in the vile smelling room waiting to be moved. I don’t understand why anyone would stay at this hotel.
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Date of stay: June 2023Trip type: Traveled as a couple
Room Tip: Stay somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Waldorf Astoria is truly a tired and old hote and does not belong on any 5 star list. It is a three star experience with awful rooms. They gave me a room above a loading place for the kitchen. Room was too small to move. Bed very hard.
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Review collected in partnership with Waldorf Astoria
Date of stay: May 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Recently ended a 10 day trip to Scotland, and final night of the trip was spent at The Caledonian in Edinburgh. We are very familiar with the area the hotel is in, and chose it for its location mostly. It has wonderful views of Edinburgh Castle. It is very conveniently located with great access to Old and New Town. Many good restaurants nearby. The hotel staff is mostly international. They were very attentive. The Hotel is beautiful. Our room, while well appointed, and with excellent Castle view, was small and felt cramped. Not much bigger than a cruise ship cabin really. The only other negative is that the location, though very convenient, is also very busy, with a lot of street activity and noise. It is overall a very nice place to stay, but not my favorite in Edinburgh because of the busy location and small rooms. It’s not a mistake to stay here though.…
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Nitin R, General Manager at Waldorf Astoria Edinburgh - The Caledonian
Responded 1 week ago
Dear davidmS1027AZ, Thank you for taking the time to complete our survey following your stay with us, as we greatly value and appreciate your feedback. I am pleased to see that in general you enjoyed your time with us. However, I am sorry to hear that you found your room small and the street busy. Unfortunately all the Castle facing rooms are just above a main road, and we are unable to stop the traffic. We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel in the heart of Edinburgh near George St., fine restaurants and not far from the Edinburgh Castle. The hotel is elegant in every way from its decor to the amenities of a spa, fine dining and attentive concierge services. The staff is extremely friendly and welcoming with information on what to do and where to eat. Our room had a wonderful view of the Edinburgh Castle. We would stay again in this historic and friendly place!
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nitin R, General Manager at Waldorf Astoria Edinburgh - The Caledonian
Responded 1 week ago
Dear sccstevens, Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian. I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh. We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely traditional hotel. Excellent hospitality by all the staff, breakfast was great and the room large and very clean. The hotel is in a great location at the end of Princess street and definitely a great base for any visit.
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nitin R, General Manager at Waldorf Astoria Edinburgh - The Caledonian
Responded 1 week ago
Dear Alatty63, Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian. I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh. We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Waldorf Astoria - Caledonian was the perfect place for us to stay on our trip to Edinburgh. We were there 3 nights and it was a great central location for the city we really wanted to explore. We walked all over and saw a lot of the city and the hotel was easy to get to. The complimentary breakfast options were delicious (and plentiful) and we loved the beautiful atrium dining room. Our room had giant high ceilings and was very roomy and comfortable and we had beautiful views of Edinburgh Castle. We were on the side street and did not hear any outside noises. The other couple with us were in a room that was close to the hotel entrance and they said they could hear some of the busy street out front. But the staff were terrific - friendly and helpful.
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nitin R, General Manager at Waldorf Astoria Edinburgh - The Caledonian
Responded 1 week ago
Dear Happy2go6, Thank you for choosing to stay with us at the Waldorf Astoria Edinburgh - The Caledonian. I am delighted to hear that you enjoyed your time with us and trust you had a memorable experience here in beautiful Edinburgh. We trust you had a safe onward journey and look forward to welcoming you back to the hotel soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent location, wonderful staff, historic building. They were most helpful, attended to every request. This is highly recommended place to stay if you want to enjoy the great city of Edinburgh. Easy check-in and check-out. This hotel has everything. Our room was great, large and had everything we needed. Sumptuous breakfast. Gorgeous building.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Nitin R, General Manager at Waldorf Astoria Edinburgh - The Caledonian
Responded 2 weeks ago
Dear Scientist2011, Thank you very much for your lovely review and for choosing to stay with us at Waldorf Astoria Edinburgh - The Caledonian. I am delighted to learn that your experience exceeded your expectations, we pride ourselves to be working in this iconic building surrounded by friendly, welcoming and definitively dedicated team, it is great to see that we all looked after you so well. I am also pleased to hear that you have enjoyed your breakfast as well. I hope that you had a safe and pleasant return journey home and I look forward to welcoming you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$402 - $775 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton international edinburgh, hilton edinburgh, edinburgh hilton
FORMERLY KNOWN AS
Caledonian Hilton Edinburgh Hotel
LOCATION
United KingdomScotlandEdinburghWest End
NUMBER OF ROOMS
241
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Claim Your ListingWALDORF ASTORIA EDINBURGH - THE CALEDONIAN - Updated 2023 Prices & Hotel Reviews (Scotland)
Frequently Asked Questions about Waldorf Astoria Edinburgh - The Caledonian
Which popular attractions are close to Waldorf Astoria Edinburgh - The Caledonian?
Nearby attractions include Edinburgh Castle (0.3 miles), Escape Edinburgh Morrison Street (0.3 miles), and Georgian House (0.2 miles).
What are some of the property amenities at Waldorf Astoria Edinburgh - The Caledonian?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Waldorf Astoria Edinburgh - The Caledonian?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waldorf Astoria Edinburgh - The Caledonian?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Waldorf Astoria Edinburgh - The Caledonian?
Yes, parking is available to guests.
What are some restaurants close to Waldorf Astoria Edinburgh - The Caledonian?
Conveniently located restaurants include French Creperie Le Petit Cafe, Dine, and Peacock Alley at Waldorf Astoria Edinburgh - The Caledonian.
Are there opportunities to exercise at Waldorf Astoria Edinburgh - The Caledonian?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Waldorf Astoria Edinburgh - The Caledonian have airport transportation?
Yes, Waldorf Astoria Edinburgh - The Caledonian offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Waldorf Astoria Edinburgh - The Caledonian located near the city center?
Yes, it is 0.7 miles away from the center of Edinburgh.
Are any cleaning services offered at Waldorf Astoria Edinburgh - The Caledonian?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Waldorf Astoria Edinburgh - The Caledonian?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.