Loved the location, and the friendly staff. Breakfast could use a make over, but still very nice. The rooms were very comfortable and the bathrooms updated. Getting a cab was easy and down town was within walking distance. We did not eat dinner or lunch there.
I genuinely don't know where to start with this review because we had the most magical stay. This was our 4th stay here because each time we stay, we are made to feel as if we are the only guests there and as if we are royalty! We visited this time because we were getting married (eloping!) And mentioned this during the booking process. We were upgraded instantly to the most incredible suite and each day surprises were left for us such bottles of champagne, chocolates, rose petals etc. I felt as if every member of staff knew why we were visiting and went out of their way to make us feel amazing. Of course, the suite (Walter Scott) was impeccable and classically decorated. It was very clean and furnished to the highest standard. The room service menu was full of wonderful choices and we enjoyed breakfast in our room. The concierge Stuart was a fountain of knowledge and helped us organise ourselves on several occasions. Every member of staff is a true credit to the hotel. Before we had even checked out, we booked our next stay for January 2022! …
Had a lovely afternoon tea to celebrate an anniversary at the Caledonian. Food was wonderful and we were beautifully looked after by Iona, who kept us topped up and happy. The choice of teas was lovely and we left rather full with a doggy bag of leftover treats.
We had a great experience at The Waldorf Astoria - The Caledonian (March 2022). The team were extremely helpful, and the amenities were great. The room (Premier queen room with a castle view) was wonderful, clean, and perfect to spend a few nights in Edinburgh. The breakfast was great and we will definitely return when we next visit Edinburgh.
Beautiful room, excellent service, location was quiet on 4th floor. Breakfast was included in our travel package, and the menu was amazing. Food was outstanding. Were only there for one night but wished we could have stayed longer.
Hands-down the most friendly and genuine people on staff here! I travel the world extensively and the staff here truly made our stay memorable. In particular, Stuart at the Concierge went out of his way to make arrangements we needed seamlessly. An awesome individual - many thanks Stuart! Also, Lucas at Peacock Alley was a pleasure to meet and deserves recognition for making our experiences for dinner and drinks very enjoyable; thanks very much Lucas! Highly recommend staying here if you get the chance!
It was our first stay at the Caledonian, but it won’t be our last! Fabulous location, wonderful staff and beautiful hotel. The staff upgraded us due to our Amex status, provided late checkout and the endless vanilla fudge candies! Had one slight hiccup that was quickly and completely sorted out by the lovely manager Frank De Kruijf with a smile! We would highly recommend The Caledonian- see if you can get a castle view room-stunning!
We stayed here for 2 nights, such a lovely hotel, very luxurious and impressive. The staff were all so helpful and charming, nothing was too much trouble, especially Gemma in Peacock Alley, so friendly and helpful - made us feel very welcome. Would definitely stay here again. Thoroughly enjoyed it, especially the Afternoon Tea!
Treated my dad to a night at the WA Caledonian Edinburgh. Due to dads mobility issues and my Hilton diamond status we were kindly upgraded to a fantastic 2 double bedded premier room with a castle view. The room was huge and had lots of room even with 2 beds, a sofa, 2 chairs and furniture units. The lovely marble bathroom had a standalone bath and a shower unit. Breakfast was served in Peacock Alley and was excellent. I had a trio of smoked salmon to start then the Full Scottish breakfast. Presentation, taste and portions excellent.
This is our favorite hotel in the world and we travel frequently! We just finished our 4th stay and we can’t wait for our next. The hotel is beautifully decorated and so charming. From the minute you walk in the door you can see and feel you’re somewhere special. The bellman, front desk receptionists and the staff in Peacock Alley are friendly and well trained. Our junior suite was romantic, spacious and luxurious. We are so excited to return next year! If you’re going to Scotland this is THE place to stay!