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Waldorf Astoria Edinburgh - The Caledonian

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Princes Street, Edinburgh EH1 2AB Scotland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2505)
Room & Suite (937)
Dining (226)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Waldorf Astoria Edinburgh - The Caledonian
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 164 hotels in Edinburgh
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Waldorf Astoria Edinburgh – The Caledonian, built in 1903, is one of Edinburgh’s most significant landmarks. Admire some of the best views in Edinburgh from the luxurious guestrooms and suites and dine at Scottish fine dining restaurant Grazing by Mark Greenaway. At Waldorf Astoria Edinburgh – The Caledonian you can also experience the grandeur of the Peacock Alley, formerly the station concourse and ticket office, now a luxurious lounge offering light lunch, Traditional and Champagne Afternoon Tea, and elegant evening drinks. Sample some of Scotland’s finest whisky from the collection of over 100 malts and bends at The Caley Bar. Indulge yourself at the UK’s only Guerlain Spa, a sanctuary of luxury and relaxation, home to four treatment rooms, an indoor swimming pool, sauna, steam room, whirlpool, and two gyms. The spa offers pampering treatments for men and women, for reviving and healing, or just for pure indulgence.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
Laptop safe
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury
Languages Spoken
English, French
Hotel links
Special Offer:Book Now and save 25% off
5347Reviews72Q+A100Room tips
Traveler rating
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Popular mentions
John S wrote a review Yesterday
Columbia, Missouri3122 contributions494 helpful votes
+1
I am glad we stayed here for our first visit to Edinburgh but not sure I would stay there again. Beautiful historic property with good service. Our room was huge and comfortable was jaw dropping views of the castle. Very fast internet. Decent location although it is an uphill hike to old town. Breakfast was disappointing. No bread, cheese or fruit options at the buffet. Just at traditional Scottish breakfast but not many other options on the buffet if you wanted something different. For a first visit to Edinburgh this is a good option for the wow factor. But if I went back I would probably stay closer to old town.
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: Only get a room with castle view
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Response from Dale M, General Manager at Waldorf Astoria Edinburgh - The Caledonian
Responded yesterday
Dear @John S Thank you for taking the time to share your feedback following your recent stay with us at Waldorf Astoria Edinburgh - The Caledonian. I am glad to read that your overall experience was enjoyable and I am particular delighted that you enjoyed your spacious room with an amazing view of the castle. We strive to impress in every aspect, and I am truly sorry that our breakfast service did not meet the rest of our standards. Please, kindly accept my sincerest apologies. Your comments regarding the breakfast have been passed on to our food and beverage team. I do hope that we will have the pleasure of welcoming you back to showcase the level of service that we strive to meet at all times. With Very Best Wishes, Dale MacPhee General Manager
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Christina B wrote a review Jun 2021
Radstock, United Kingdom62 contributions80 helpful votes
Hotel's Favorite
I genuinely don't know where to start with this review because we had the most magical stay. This was our 4th stay here because each time we stay, we are made to feel as if we are the only guests there and as if we are royalty! We visited this time because we were getting married (eloping!) And mentioned this during the booking process. We were upgraded instantly to the most incredible suite and each day surprises were left for us such bottles of champagne, chocolates, rose petals etc. I felt as if every member of staff knew why we were visiting and went out of their way to make us feel amazing. Of course, the suite (Walter Scott) was impeccable and classically decorated. It was very clean and furnished to the highest standard. The room service menu was full of wonderful choices and we enjoyed breakfast in our room. The concierge Stuart was a fountain of knowledge and helped us organise ourselves on several occasions. Every member of staff is a true credit to the hotel. Before we had even checked out, we booked our next stay for January 2022!
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Dale M, General Manager at Waldorf Astoria Edinburgh - The Caledonian
Responded Jun 27, 2021
Dear christinaB1994x, Thank you for such a wonderful review! I am delighted to hear that you had yet another magical stay, this one sounds like it was a truly memorable experience for you both. Stuart and all of our team will be thrilled to hear that you felt so well looked after. Congratulations again and see you in January! Best regards, Dale MacPhee General Manager
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Lars Johannsen wrote a review Jan 22
London, United Kingdom16 contributions40 helpful votes
Arrived early and got an early check in which was great and the car to room service was seamless. We saw other guests checking in getting a glass of champagne and are still waiting for ours. On checking in we were told that there was a charge of £50 per dog per night for cleaning. Surely housekeeping should clean rooms to a 100% standard dogs or not—found this a little odd. There is also a £25 charge for valet parking!!!! Our room 504 was very tired looking with old old mismatched furniture and the smallest TV we have ever had in a 5 star hotel and this was an upgrade!? Our Castle View room had the smallest of windows which allowed very little natural light into the room. All in all we expected a modern room with natural light and a higher standard and a more contemporary style.
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Date of stay: January 2022
Location
Cleanliness
Service
Room Tip: Not 504 as it is dark and very old fashioned.
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1 Helpful vote
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Response from Dale M, General Manager at Waldorf Astoria Edinburgh - The Caledonian
Responded yesterday
Dear @larsjohannsen62 Thank for taking the time to submit your review following your recent stay at Waldorf Astoria Edinburgh - The Caledonian. I am deeply concerned to read that we did not meet your expectation and that you felt uncared for by our staff on this occasion. Please allow me to extend a sincere apology for this as it is never our intention to leave a guest feeling this way. In addition, we pride ourselves on being pet-friendly and remain attentive to our four-legged friends who are very welcome within the hotel premises - the 50 pound charge for the dog package is simply for cleaning fees to ensure that we remove any traces of hair for future guests that are allergic. I do hope that this experience will not deter you from visiting us in the future as our team will be delighted to welcome and assist you. With Very Best Wishes, Dale MacPhee General Manager
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Jeffrey B wrote a review Jan 18
2 contributions
Such a beautiful hotel and wonderful staff at the Waldorf Astoria in Edinburgh. A flying visit to celebrate a milestone birthday for Vicky and her twin sisters. A massive thank you to all of the staff at the Waldorf for making all three ladies feel very special. A beautiful suite and food that was to die for was the perfect start to the celebratory week. A promise that a return visit is to be planned on the condition that they can stay for longer. Magical memories made on the whistle-stop tour to the capital city of Bonnie Scotland
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Date of stay: January 2022Trip type: Traveled with family
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Response from Dale M, General Manager at Waldorf Astoria Edinburgh - The Caledonian
Responded 5 days ago
Dear @A1788RSjeffreyb, thank you very much for choosing the Waldorf Astoria Edinburgh – The Caledonian to celebrate a milestone birthday and for taking the time to share your feedback with us. I am delighted to read that you had a great experience with us! It was our pleasure to have Mrs. Vicky and her sister as a guests during their stay in Edinburgh and we look forward to welcoming them back in the not-too distance future. With Very Best Wishes, Dale MacPhee General Manager
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Nick M wrote a review Jan 18
Glasgow, United Kingdom2 contributions
Booked a last minute getaway here with a castle view. From the moment we pulled up outside the staff went above and beyond to make sure we had a memorable stay, and for all the right reasons. Checkin staff helped us to our room, assisted in finding a lovey restaurant nearby for dinner, and generally were an asset to the Waldorf name. There was a mistake made on our room service breakfast, and again the staff went above and beyond to correct the problem. Staff were still apologising as we took a late checkout. Great time, batteries recharged, but will not hesitate booking back again when we need to get away from it all.
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Dale M, General Manager at Waldorf Astoria Edinburgh - The Caledonian
Responded 5 days ago
Dear @nickcm42Sco, thank you very much for taking the time to write such a lovely review following your recent stay at Waldorf Astoria Edinburgh – The Caledonian. I am particularly pleased to read that our team members were attentive to your needs and contributed to making your stay a memorable one. On behalf of our entire team, it was a genuine pleasure having you as our guest during your time in Edinburgh and we look forward to welcome you back in the not-too-distant future. With Very Best Wishes, Dale MacPhee General Manager
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PRICE RANGE
$220 - $461 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton international edinburgh, hilton edinburgh, edinburgh hilton
FORMERLY KNOWN AS
Caledonian Hilton Edinburgh Hotel
LOCATION
United KingdomScotlandEdinburghWest End
NUMBER OF ROOMS
241
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Frequently Asked Questions about Waldorf Astoria Edinburgh - The Caledonian
Which popular attractions are close to Waldorf Astoria Edinburgh - The Caledonian?
Nearby attractions include Edinburgh Castle (0.3 miles), Escape Hunt Edinburgh (0.2 miles), and Escape Edinburgh (0.3 miles).
What are some of the property amenities at Waldorf Astoria Edinburgh - The Caledonian?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Waldorf Astoria Edinburgh - The Caledonian?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waldorf Astoria Edinburgh - The Caledonian?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Waldorf Astoria Edinburgh - The Caledonian?
Yes, parking is available to guests.
What are some restaurants close to Waldorf Astoria Edinburgh - The Caledonian?
Conveniently located restaurants include French Creperie Le Petit Cafe, Dean Banks At The Pompadour, and Dine.
Are there opportunities to exercise at Waldorf Astoria Edinburgh - The Caledonian?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Waldorf Astoria Edinburgh - The Caledonian have airport transportation?
Yes, Waldorf Astoria Edinburgh - The Caledonian offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Waldorf Astoria Edinburgh - The Caledonian located near the city center?
Yes, it is 0.7 miles away from the center of Edinburgh.
Are any cleaning services offered at Waldorf Astoria Edinburgh - The Caledonian?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Waldorf Astoria Edinburgh - The Caledonian?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.