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Merchiston Residence

Certificate of Excellence
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4 Merchiston Avenue, Edinburgh EH10 4NX, Scotland
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Stay 2 nights save 15%
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1 room 1 adult
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Merchiston Residence
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146 Reviews from our TripAdvisor Community

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Aberdeen, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Myself and my boyfriend stayed here for a couple of nights last week and loved it. As soon as you walk in the door, you know it's a well maintained, luxury property. The entry code system is a brilliant idea - you have no keys to worry about, just a four digit code. There's everything you could need for a... More 

Helpful?
Thank FeeDee88
Stourbridge, United Kingdom
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited Edinburgh for the first time in November 2015. Had fantastic time - this apartment set up worked really well for the 4 of us in 2 apartments. Very high standard of furnishings and decor - cleaned daily. Warm too - as it was very cold that weekend. Well located so we were able to walk although took cabs to... More 

Helpful?
Thank UKSnowqueen
LateralC, General Manager at Merchiston Residence, responded to this review

We are thrilled to read that Merchiston Residence was the perfect place for your 'Girly Weekend' in Edinburgh, and also thrilled to read that you would book with us again! Thank you so much for taking the time to review us! We hope we will have the pleasure of welcoming you back very soon. More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 4, 2016

Really enjoyed our stay at Merchiston Residence. We had a 2-person apartment on the ground floor. It was really comfortable and had everything we needed to self-cater and relax in style. Unfortunately, as with many other TripAdvisor reviews, our provided entry code also did not work on arrival, but it was sorted really easily with one phone call and we... More 

Helpful?
Thank Chris S
LateralC, General Manager at Merchiston Residence, responded to this review

Thank you so much for your review. I was so thrilled to read that you enjoyed your stay and would recommend us to friends and family. Apologies for the issue with your entry code! We hope we will have the pleasure of welcoming you back in the very near future. More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 2, 2016

I went on a stay here with my girlfriend and I could not have been happier, the process is very smooth of getting into the room. Upon arriving, the quick entry of our unique pin allowed us access to a very clean and spacious apartment complete with all the utensils you might need. The bed was very comfortable and we... More 

Helpful?
Thank Barry M
LateralC, General Manager at Merchiston Residence, responded to this review

Thank you for such a great review! What a great way to start 2016! We are so glad you loved Merchiston Residence as much as we do! Sorry to hear that the storm caused you some disturbance! Edinburgh is certainly experiencing terrible weather of late! We look forward to welcoming you back very soon. Best wishes, More 

Glasgow, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 11, 2015

We were booked in to the Merchiston for a short overnight stay this past weekend by a family member as a treat. Very much enjoyed our stay, the room had all the amenities we needed, was on a quiet side street and the system of booking, entry and arrival was very easy and well explained. Everything was clean and well... More 

Helpful?
Thank JoshuaCarolyn
LateralC, General Manager at Merchiston Residence, responded to this review

Thank you so much for taking the time to share a review of Merchiston Residence. We are very proud of our apartments and its always thrilling for us to read such positive feedback. Thank you for your understanding regarding the boiler issues. So glad this do not impact you too much! We look forward to welcoming you back in the... More 

Peterhead, United Kingdom
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 2, 2015 via mobile

Nice property- lovely area - easy access to City Centre. There is a Starbucks, Tesco, Italian and several other restaurants in the immediate vicinity. We stayed here on Friday/ Saturday and parking was easy peasy. Flat was clean and comfortable. Bed above kitchen area was a challenge but I'm no spring chicken and not of slight build. I think it... More 

Helpful?
Thank Dalethedog
LateralC, General Manager at Merchiston Residence, responded to this review

Thank you so much for taking the time to post a review. We are thrilled to read you enjoyed your stay and you thought the area in which we are located is great! We are very proud of Merchiston Residence and thrilled you love it to! Hope to welcome you back very soon. More 

Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 18, 2015 via mobile

We had a great time here but a couple of things took the shine off our stay. Firstly there was a car in the only parking space attached to the accommodation. My partner tried to contact the owner, firstly through talking to the housekeeping staff and then buzzing their apartment directly to get them to move it as the space... More 

Helpful?
Thank Lg298
LateralC, General Manager at Merchiston Residence, responded to this review

I am so sorry to read that this was your experience, this is of course completely unacceptable and I will be speaking to Housekeeping about this matter. Could you please email me on julie@merchistonresidence.co.uk to let me know which apartment you stayed in and your dates of stay. With regards to the parking, I am sorry that the guest wouldn't... More 

boston, ma
Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed September 28, 2015

This was our second stay at the Merchiston residence and it was wonderful. We had a one bedroom apartment on the top floor (of 3); it was clean, nicely furnished and had a well equipped kitchen. We stayed for a week and it was so handy to be able to cook meals and wash clothes. We had a few very... More 

Helpful?
Thank belfast10
LateralC, General Manager at Merchiston Residence, responded to this review

Thank you for returning to Merchiston Residence, it's great to read that you enjoyed your stay and I am pleased to read that we managed to resolve your issues. I hope we will see you again soon! More 

Amsterdam, The Netherlands
Level Contributor
82 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed September 25, 2015

On the face of it, the place seems nice, but for a place that purports to be luxurious there's a lot missing. I've experienced luxury residences and hotels, and this isn't it. Firstly our WiFi was not working. Rather than simply not working, which would have prompted a phone call (as annoying as that would have been), it just dropped... More 

Helpful?
1 Thank 1stClassLounge
LateralC, General Manager at Merchiston Residence, responded to this review

I am so sorry to read your review. I do wish you had contacted us about your wifi issues, we have a staff member on call 24 hours per day and it is probable that they would have been able to fix the issue with a simple modem reset. I am also sorry to read about your other issues, I... More 

Oakville, Canada
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed August 21, 2015

The property is situated in the very affluent Merchiston area and very accessible if travelling by car from A74/M6. Yes parking is an issue unless you can work around the 4 hour maximum limit outside the property (1.20 an hour). I was travelling alone and the apartment suited my needs perfectly. Apartment 8 had all the facilities I needed with... More 

Helpful?
1 Thank Moosemug
LateralC, General Manager at Merchiston Residence, responded to this review

Thank you for taking the time to post this review, it's great to read you enjoyed your stay. We take housekeeping very seriously so if you could email me on julie@merchistonresidence.co.uk with further details of the areas in which you would like to see improvement I would really appreciate it. With regards to your code, we have identified the issue... More 

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