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Apex Waterloo Place Hotel

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Traveler (1474)
360
Panoramas (23)
Room & Suite (662)
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About

#36 of 160 hotels in Edinburgh
Location
4.8
Cleanliness
4.6
Service
4.5
Value
4.2
Travelers' Choice
Just around the corner from Calton Hill, the 4-star Apex Waterloo Place hotel epitomises luxury living in the heart of Edinburgh. With a stylish spa, swimming pool, restaurant, sumptuous rooms, and elegant suites, all with free WiFi, an Apex adventure awaits. Find yourself relaxing in your room with a comfy bed, flat screen TV and spacious en suite with a bath, walk-in shower, and Antipodes organic toiletries to help you stay green whilst you stay clean. The mini fridge and air conditioning will keep things fresh and some rooms have a Nespresso Coffee machine so you can make yourself at home. Cots and highchairs are available on request. With lots to choose from, book in for a relaxing spa treatment and unwind in the fitness and wellness facilities including a swimming pool with contemporary poolside seating, sauna, and steam room. If you’d rather sweat it out another way, head to the fitness suite – great for working up an appetite… Serving traditional Scottish cuisine, take delight in every bite at the award-winning Elliot’s restaurant. With elegant Georgian features and a grand fireplace, the bright, airy bar offers a range of fine wines and quality spirits. Situated in Edinburgh’s Old Town, just off Princes Street, the hotel is 550 yards from the historical Royal Mile. Plus, it’s just a 5minute walk to Edinburgh Waverley Railway Station and 15 minutes on foot from Edinburgh Castle.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Highchairs available
Taxi service
Business Center with Internet Access
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Desk
Housekeeping
Safe
Telephone
Coffee / tea maker
Flatscreen TV
Walk-in shower
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
City View
Languages Spoken
English
4.5
6,677 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Apex Waterloo Place Hotel comes highly recommended for its cleanliness and central location, making it a hit with travelers who appreciate the ease of access to Edinburgh's attractions. Guests have lauded the hotel for offering a modern and comfortable atmosphere, although some feel certain areas lack a touch of luxury. While the amenities, including the spa and pool, are generally well-received, the noise level and room maintenance have received mixed feedback. Opinions on value for money also vary, with some guests finding it reasonable and others not as satisfied. Service is commonly described as courteous and diligent, despite occasional remarks suggesting a need for better efficiency.
Location
Central
Atmosphere
Comfortable
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Noise level
Mixed
Service
Attentive
Amenities
Relaxing
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877Smarie wrote a review Yesterday
Yeovil, United Kingdom1615 contributions
I have just requested to TripAdvisor to remove my review so I could resubmit with 4 out of 5 - Very Good instead of 3 - Average, Location - perfect! We have stayed here before & this is the reason we rebooked. It certainly wasn't the cheapest, but we decided it was the best value for money based on the location. Premium room was a good size, bed was comfortable, bathroom was good. Room was clean. I was a bit surprised to get instant Nescafe coffee sachets though & not have a Nespresso machine. Very happy with the dressing table area / mirror / hairdryer. We stayed at a hotel in London recently that had no mirror near a plug & the hairdryer they provided was built in, so I was glad to see this room was better in that respect. I always wonder whether or not to pack my own hairdryer as it takes up so much space, but I took a gamble & left mine at home & used the hotel one & it was fine. I think our room was next to a store cupboard (room 607) so there was a bit of noise in the mornings as the cleaners started, but my husband seemed to happily sleep through it, unlike me, but I am a light sleeper. We didn't get off to the best start, we arrived at 1:50pm check in I was told was 2pm & yet on arrival we were told our room wouldn't be ready for an hour, so we reluctantly had lunch in the bar, the service was dreadful, so by 2:30pm we were quite annoyed & ready to find another hotel, however George on Reception was very apologetic & accommodating. There was a water leak which affected some rooms during our stay so there as a bit of commotion, the spa was temporarily closed, but reopened just as we wanted to visit, unfortunately the steam room as still warming up, but that didn't take too long. The sauna & steam room is quite small, so it's a bit hit & miss of being able to us it, on our first visit, the sauna was just too busy, but the next day (probably because it had been closed due to the water leak & had only just reopened) we did manage to use both sauna & steam room although we had to wait for the steam room to warm up. Tip.Take £1 coin to use the lockers. After the spa we went back to our room & we had no hot water, we had dinner reservations so didn't have tome to complain, had a quick cold shower & later that evening the water temp had returned to normal. I would stay here again if the price was right. I'm going to give service 4 out of 5 because that's an average, a couple of staff members would only get a 1 but a couple (George being one) were exceptional. We get the Airlink bus from the airport, the bus stop is 5 minutes walk away outside TKMax.
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Date of stay: February 2024
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Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Apex Hotels, Guest Services / Front Office at Apex Waterloo Place Hotel
Responded yesterday
Dear Guest, Thank you for taking the time to share your recent experience at our hotel. We appreciate your detailed feedback, both positive and constructive, as it helps us improve our services. We're thrilled to hear you consider the location ideal! It's one of our major strengths, and we're glad you find it to be good value for money. We understand choosing accommodation often involves considering both price and location, so your feedback reinforces our efforts to offer a competitive experience. We appreciate your kind words about the room itself. It's great to know you found it clean, comfortable, and well-equipped, especially the dressing table area and hairdryer situation. Regarding the coffee, we understand your preference for Nespresso machines. We are constantly evaluating guest feedback and may consider offering this option in the future. We sincerely apologize for the inconvenience caused by the noise from the store cupboard and the initial delay with your room being ready. We understand your frustration, and we appreciate your patience and understanding during these unexpected situations. We've addressed the noise concern with our housekeeping team to ensure minimal disruption in the mornings. Additionally, we're reviewing our check-in procedures to prevent similar delays in the future. We're glad George's helpfulness turned things around for you! The water leak was an unfortunate event, and we apologize for the impact it had on your spa experience. We're happy to hear the facilities were available during your stay, even if the steam room wasn't initially ready. Thank you for understanding that service experiences can vary. We're committed to providing exceptional service to all our guests, and we will address the feedback regarding inconsistent service quality with our team. We're glad George's service stood out positively! We're happy to hear you would consider staying with us again, and we would love to welcome you back. We continuously strive to improve based on guest feedback like yours, and we're confident your next stay will be even more enjoyable. If you're considering returning, please feel free to reach out to us directly so we can assist you in finding the perfect rate for your next visit. Thank you once again for your valuable feedback. Kind Regards Irene Kowalczyk Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CSHWW wrote a review Feb 18
43 contributions
Lovely hotel, friendly staff, delicious breakfast. Spa facilities were nice & clean. The massage was lovely in spa, which we pre-booked. I emailed reception before hand, as it was my partners special birthday and they arranged a birthday package at a reasonable price, which included banner, balloons, a lovely cake and a 12pm late check out, this was a great touch. Great location for hotel too. Lovely stay here.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Apex Hotels, Guest Services / Front Office at Apex Waterloo Place Hotel
Responded 3 days ago
Dear Guest, We are delighted to hear that you had a lovely stay with us found our staff friendly, breakfast delicious, as for the spa facilities great and clean. It's wonderful also that you found the birthday package we arranged for your partner's special day to be a great touch, We are so happy to see that our work can have such a positive impact on guests' stays. Thank you again. Kind Regards Irene Kowalczyk Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hannah L wrote a review Feb 16
2 contributions
Absolutely fantastic - friendly staff, good food and clean and comfortable rooms. Could not have asked for more and the rates were really good. Would definitely stay here again, me and my mum came up for a night in Edinburgh and we had a fabulous time, would recommend Howies up the road too.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Apex Hotels, Guest Services / Front Office at Apex Waterloo Place Hotel
Responded 4 days ago
Thank you for choosing Apex Waterloo Place Hotel and taking the time to share your fantastic experience with us. We're thrilled to hear that you found our staff friendly, enjoyed good food, and had clean and comfortable rooms. Your recommendation of Howies is also appreciated! Your satisfaction is our utmost priority, and we're delighted that we could contribute to a fabulous time for you and your mum. We truly appreciate your kind words and look forward to welcoming you both back for another wonderful stay in the future. If there's anything else you'd like to share or if you have further comments, please feel free to reach out. Warm regards, George Miliaras Front Desk Duty Manager Apex Waterloo Place Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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louismc617 wrote a review Feb 14
Bois Colombes, France1 contribution
A good stay with a great location between the new and the old towns of Edinburgh, with the proximity to Carlton Hill it was its createst asset. The hotel stay igself was great with a delicious breakfast with many options.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Apex Hotels, Guest Services / Front Office at Apex Waterloo Place Hotel
Responded 1 week ago
Dear Bois, Thank you very much for sharing such a amazing review. It's great to know that you've found the location of the hotel very convenient and the breakfast exceeded your expectations. We strive to provide exceptional service, and we're thrilled that it made a positive impact on your stay. We hope to have a pleasure of welcoming you back in the future! Kind Regards Irene Kowalczyk Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shonagh N wrote a review Feb 12
2 contributions
Second time staying at Apex Waterloo, pleasant stay. Room was not quite ready when we checked in however we were provided with a complimentary drink voucher. Room was comfortable and clean. Hotel is ideally situated for city centre. Would definitely recommend.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Apex Hotels, Guest Services / Front Office at Apex Waterloo Place Hotel
Responded 1 week ago
Dear Shonagh, Thank you very much for taking the time to leave such kind feedback from your recent stay with us at the Apex Waterloo Place Hotel, and for choosing to return back to us! We are delighted to see that our great location in Edinburgh. We are glad to also read that your clean and comfortable rooms added to you having a great stay with us. We do apologise for your room not being ready in time however we hope that this did not hinder your stay too much. We would love to welcome you back if your travels ever bring you back to Edinburgh again! All the best, Katrina | Duty Manager Apex Waterloo Place Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jake wrote a review Feb 9
34 contributions
Excellent base to meet friends in Edinburgh for a 1 night stay. 10th floor standard double room was large, had a king sized bed, and a partial castle view. Usual tea and coffee amenities plus extras like popcorn, water, robes and slippers. Location is great for the east side of the city and train and bus stations. Shopping, bars, and restaurants only minutes walk away. Both of us slept well. Yes its perhaps a wee bit tired in places but for the £120 we paid for B & B we couldn't fault it.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Apex Hotels, Guest Services / Front Office at Apex Waterloo Place Hotel
Responded 1 week ago
Dear citybreaks4607, Thank you for choosing Apex Waterloo Place Hotel. We are delighted you enjoyed the location and the amenities in the room. We do take great pride in working towards ensuring that we create memorable experiences which our guests will want to share. Customer service is at the heart of all we do. Thank you for sharing your experience and we hope that we can welcome you back very soon. Warm regards, Jason | Night Manager Apex Waterloo Hotels.co.uk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark W wrote a review Feb 7
11 contributions
Lovely large rooms, lots of natural light, friendly staff, and great breakfast. Stayed for 2 nights for work was thoroughly impressed with the overall quality of the hotel and the friendly and helpful staff. The free rubber duck was a lovely extra touch. Would happily return!
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Date of stay: February 2024Trip type: Traveled on business
Room Tip: Close to Station
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Apex Hotels, Guest Services / Front Office at Apex Waterloo Place Hotel
Responded 1 week ago
Dear markweston86, Thank you ever so much for sharing your delightful feedback. We are absolutely thrilled to hear that you enjoyed our spacious accommodations, abundant natural light, and the warm hospitality extended by our dedicated team. It brings us great joy to know that you found our breakfast offerings to your liking and appreciated Erl, our duck. We would love to welcome you back for an even better experience in the near future! Warm regards, Georgios Tsikas Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tricia2252016 wrote a review Feb 6
Crowborough, United Kingdom4 contributions
Super family rendezvous and fabuluos location for city centre. Bar pizza very good snack- we did not eat in the hotel, as so much choice in and around local area, and Edinburgh. Really enjoyed our stay and spa facilities. Pool a little chilly, but sauna and steam room great. The king-size bed was very comfy, and room service very accommodating. One or two lobby chairs and room window frames starting to show wear-and-tear.
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Review collected in partnership with this hotel
Date of stay: January 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Apex Hotels, Guest Services / Front Office at Apex Waterloo Place Hotel
Responded 2 weeks ago
Dear Tricia, Thank you for sharing your experience with us. Your honesty is greatly appreciated. It's great to hear that you had a wonderful family rendezvous at our hotel and enjoyed our city center location. We're pleased that you enjoyed the spa facilities, although we apologize for the pool temperature and will address this issue. Thank you for bringing to our attention that few of our lobby chairs look a bit distressed, we will ensure these are addressed as well. We hope to welcome you back for another enjoyable stay in the future! Kind Regards Irene Kowalczyk Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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laney21 wrote a review Feb 5
Glasgow, United Kingdom74 contributions
Really good hotel very central .stated in superior room great size . Staff are very friendly & breakfast was fab . Also went to spa smallish pool but has what u need for a small spa . Booked at last minute & got deal Booking with hotel direct . They do offer discounted parking if needed
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Apex Hotels, Guest Services / Front Office at Apex Waterloo Place Hotel
Responded 2 weeks ago
Dear Guest, Thank you for your review! We're delighted to hear that you had a great experience at our hotel. We're glad you enjoyed the central location, superior room, friendly staff, and fabulous breakfast. It's wonderful to know that you also had a positive experience at our spa and were able to take advantage of our last-minute deal and discounted parking. We hope to welcome you back again in the future. Kind Regards Irene Kowalczyk Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sis8l6t3tv wrote a review Feb 4
1 contribution
Lovely hotel with accommodating staff. Katrina went above and beyond to make our stay comfortable. Rooms were lovely. We stayed in superior and deluxe room. Deluxe room had nice seating area and a free standing bath as well as walk in shower. Only downside was wait for breakfast service and replenishment of buffet breakfast.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Apex Hotels, Guest Services / Front Office at Apex Waterloo Place Hotel
Responded 2 weeks ago
Dear sis8I6t3tv, Thank you for choosing Apex Hotel for your weekend break and for taking the time to share your experience. We are delighted to hear that you found our staff accommodating and that Katrina provided exceptional service, our people is our most precious asset. It's wonderful to also know that you enjoyed our rooms. Your feedback regarding the breakfast service wait time and buffet replenishment has been noted, and we will work diligently to improve in these areas. We look forward to welcoming you back for another comfortable stay in the future. Best regards, Georgios Tsikas Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$112 - $293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
apex waterloo place edinburgh, hotel apex waterloo place
LOCATION
United KingdomScotlandEdinburghBroughton & Calton
NUMBER OF ROOMS
184
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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APEX WATERLOO PLACE HOTEL $149 ($̶3̶4̶7̶) - Updated 2024 Prices & Reviews - Edinburgh, Scotland

Frequently Asked Questions about Apex Waterloo Place Hotel
Which popular attractions are close to Apex Waterloo Place Hotel?
Nearby attractions include The Chocolatarium (0.2 miles), Escape Hunt Edinburgh (0.2 miles), and Mackenzie Leather Edinburgh (0.3 miles).
What are some of the property amenities at Apex Waterloo Place Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Apex Waterloo Place Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Apex Waterloo Place Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Apex Waterloo Place Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Apex Waterloo Place Hotel?
Conveniently located restaurants include Howies Waterloo Place, Mamma Roma, and Duck & Waffle Edinburgh.
Are there opportunities to exercise at Apex Waterloo Place Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Apex Waterloo Place Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Edinburgh.
Are any cleaning services offered at Apex Waterloo Place Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Apex Waterloo Place Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Apex Waterloo Place Hotel?
Many travelers enjoy visiting The Real Mary King's Close (0.3 miles), Palace of Holyroodhouse (0.6 miles), and Gladstone's Land (0.4 miles).