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Premier Inn Dundee East Hotel

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#17 of 32 Hotels in Dundee
Certificate of Excellence
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272 Reviews from our TripAdvisor Community

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Showing 268: English reviews
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

Very tidy and clean but could do with an update. Staff were very friendly and welcoming on arrival . Not much to say really. It's just a plain old looking premier inn . But all in all I had a good nights sleep . Bed was comfy enough and not much road noise .

Helpful?
Thank Robert S
Paisley, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

We (that being My Fiancee Laura, Our Two Boy's & I) had the Good fortune to stay overnight on Friday12th Aug (Room 21) at this Really Nice Premier Inn (what a Cracking Big Room) espically for a Family of four :) ...... From the minute We arrived We were made feel Very Welcome All The Team are Lovely, Friendly, Helpful,... More 

Helpful?
Thank RSweeneyfromPaisley
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Usually I speak really highly of Premier Inn's but this place was awful! I stayed here with my 12 year old daughter for 3 nights and upon check in we were disgusted to find a used condom on the bathroom floor. Housekeeping did come and get rid of it but there was very little by way of an apology and... More 

Helpful?
Thank Claire S
WhitbreadHotels, Online Customer Service at Premier Inn Dundee East Hotel, responded to this review

Hi Claire S Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short of your expectations due to the noise disturbance you experienced and level of cleaniless.... More 

Rugeley, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We tend to visit Dundee quite often and over the last few years we have always stopped here as we have consistently found it to be very good. The Staff are all very friendly and helpful and the rooms are clean and roomy and quite reasonably priced. Our only disappointment this time was the pub next door 'The Bell Tree'.... More 

Review collected in partnership with premierinn.com

Helpful?
Thank CAL1948
Peterhead, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

If you have read some of my past reviews you will know I am disabled and get around mostly with my wheelchair. This Premier Inn at Dundee East is looking dated now and so is a lot of their facilities, the room we were given was pretty decent , the staff went and fitted a set of elephant feet to... More 

Helpful?
Thank Bluetoonloon59
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Have stayed here several times and would always chose it over other Premier Inns nearby because it is attached to a Chef and Brewer pub, The Bell Tree, with, in my opinion, far superior food than Premier Inns own restaurants or Whitbread pubs. Considering Whitbread used once to own Chef & Brewer I cannot understand why their own restaurants are... More 

Helpful?
Thank Kate M
Leyland, United Kingdom
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed July 20, 2016 via mobile

I stayed here for the last two nights and it was appalling. The welcome wasn't the friendliest and the hotel is one of the noisiest I have ever stayed in with creaky floors, doors banging and the night porter pacing the corridor during the night. The rooms are very basic, not the refurbished rooms that premier inn are rolling out,... More 

Helpful?
Thank c_millar1
WhitbreadHotels, Online Customer Service at Premier Inn Dundee East Hotel, responded to this review

Hi c_millar1 Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve... More 

Worcester, United Kingdom
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 16, 2016 via mobile

Rang ahead as I was going to arrive in the early hours and was told no problem there is 24hour service.When I arrived after a 6 hour drive the reception was not manned and no one answered the night porter bell.Still trying to get in an hour after arrival. Appalling customer service,Premier Inn should be ashamed of this and looking... More 

Helpful?
Thank Tracey H
WhitbreadHotels, Online Customer Service at Premier Inn Dundee East Hotel, responded to this review

Hi Tracey Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we... More 

London
Level Contributor
97 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed July 11, 2016

I do not usually write review to Premier Inn hotels as they almost all have the same level of quality / standard but this hotel is exception with big big MINUS. I do not recommend to stay there. I have stayed in all different Premier inn in Dundee area and this is the WORST PREMIER INN I have ever stayed... More 

Helpful?
1 Thank McWap
WhitbreadHotels, Online Customer Service at Premier Inn Dundee East Hotel, responded to this review

Hi McWap Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve... More 

Edinburgh, United Kingdom
1 review
4 of 5 stars Reviewed June 13, 2016

Excellent greeting loads of help re places to eat. A good business choice. The Inn has not been reburshished yet but its very clean and my natural choice rather than other 'posh' hotels in the Dundee area. Once they have been refurbished they will occupy a real competitive edge against the Dundee hotels. Far more than basic and value for... More 

Review collected in partnership with premierinn.com

Helpful?
Thank atkinsonmrphilipa
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Located on the outskirts of Dundee at the border with Angus, conveniently located for visiting the city centre as well as the local towns of Broughty Ferry, Carnoustie, Monifieth, Arbroath & Forfar. Local attractions include sandy beaches, championship golf courses, award winning visitor attractions and country parks. The hotel is in a new village, next door to the Bell Tree restaurant and across the road from a small row of shops which includes a pharmacy, hairdressers & bakers. Double, twin and family rooms are available, with our family rooms suitable for a maximum of two adults and two children, a limited number of cots are also available. ... more   less 

Additional Information about Premier Inn Dundee East Hotel

Address: 115-117 Lawers Drive | Panmurefield Village, Dundee DD5 3UP, Scotland
Location: United Kingdom > Scotland > Dundee
Price Range: $58 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Dundee East Hotel 3*
Number of rooms: 59
Reservation Options:
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Also Known As:
Premier Inn Dundee East Hotel Dundee
Premier Inn Dundee East Hotel Scotland
Hotel Style:
#5 Romantic Hotel in Dundee
#7 Business Hotel in Dundee
#11 Family Hotel in Dundee
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