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Malmaison Dundee

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#1 of 31 Hotels in Dundee
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Malmaison Dundee
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1,161 Reviews from our TripAdvisor Community

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Showing 1,143: English reviews
Bath, United Kingdom
Reviewed October 30, 2016

I have stayed here every week for 6 weeks now ( 3 nights per week) and have 2 more years to go. No one ever says hi, welcome back, they just read from a script. Not the same at other top hotels, where you're made to feel part of the family. Menu boring, steak, fish or pasta, so I eat...

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Helpful?
Thank David K
Brett I, General Manager at Malmaison Dundee, responded to this review

Dear David K, Thank you for posting your review on Tripadvisor, following your first 6 weeks of stays with us. It's great to see that you enjoy the rooms, breakfast and service at breakfast. Of course I was disappointed to read that none of the reception team have said "hi" or "welcome back" to you at all during this time....

Kirkcaldy, United Kingdom
Reviewed October 30, 2016

River view room we stayed in very good views of tay. Very friendly staff. Comfy beds. Good continental breakfast Overall a very nice experience. Hotel has lifts to all floors. Rooms decor lovely and very clean.

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Helpful?
Thank jim924
Brett I, General Manager at Malmaison Dundee, responded to this review

Dear Jim924, Thank you for choosing to stay with us here at the Malmaison Dundee, and for taking the time to pass on your feedback. It was fantastic to see that you enjoyed your stay and found the team to be very friendly, the bed comfy, and the breakfast, a nice experience. We, as a team of proud of the...

Reviewed October 30, 2016 via mobile

Stayed at the Malmaison last night and what can I say - utter decadence - one of the nicest hotels I have every stayed in! The hotel is in a perfect city centre location. Our room was absolutely stunning and the service we received from Lisa in reception was fabulous and extremely helpful. The room was stunning and well stocked...

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Helpful?
Thank Laura S
Brett I, General Manager at Malmaison Dundee, responded to this review

Dear Laura S, Thank you so much for choosing to stay with us here at the Malmaison Dundee, and for taking the time to pass on your feedback. It was fantastic to see that you enjoyed all elements of your stay and found the team in particular to be friendly, and especially Barbara in housekeeping and Lisa in reception. I...

Aberdeen, United Kingdom
Reviewed October 29, 2016

We were staying at the hotel as part of an offer. We were meeting up with family for the night so it was a suitable location for us. After a train journey, we found it was an ideal location close to the railway station. In fact since the last time we had visited Dundee there is a large amount of...

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Helpful?
Thank jpirie2014
Brett I, General Manager at Malmaison Dundee, responded to this review

Dear Jpirie2014, Thank you for choosing to visit us for a second visit and for posting your review on line. It was great to see that you found the location from the station to be ideal, and noted the new V&A museum being constructed across from the hotel, as well as a new railway station. The waterfront of Dundee is...

Reviewed October 28, 2016 via mobile

Tonight I got a puncture on my car so pulled into the road just outside the Malmaison, after a time struggling with the locking nut I walked over into the reception area. I asked Sarah who was manning reception if she had any clue as to what kind of mops the hotel used, which she wasn't sure of so asked...

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Helpful?
Thank don s
Brett I, General Manager at Malmaison Dundee, responded to this review

Dear Don S, Thank you for posting your review on the Malmaison Dundee, following the recent puncture on your car tyre. It was fantastic to see that our receptionist Sarah assisted and helped as much as possible during this time. I will certainly pass on your thanks to Sarah. I do hope that you have the opportunity to visit us...

Reviewed October 28, 2016 via mobile

On first arrival the Hotel looked beautiful, i felt the girl on reception was a bit curt to the receptionist that had been dealing with me when she took over, and she wasnt very welcoming.. The room was beautiful, beds comfy, clean and tidy but the bathroom was incredibly tiny and you had to stand at side of toilet to...

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Helpful?
Thank Martyne04
Brett I, General Manager at Malmaison Dundee, responded to this review

Dear Martyne04, Thank you for posting your review on Trip advisor following you recent stay with us. It was great to see that overall you enjoyed your stay, in particularly the room, and breakfast. As well as finding the service overall to be great. I am sorry that you found the service on reception to be curt, this certainly isn't...

Anerdeenshire
Reviewed October 25, 2016

So excited to be staying at this hotel but left totally disappointed. Car parking is a short walk in a multi-story car park - not an ideal location when arriving in the dark. Staff at check in were unfriendly and not particularly welcoming. Our room itself was at the back of the building, looking onto other rooms and was quite...

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Thank dale160
Lisa C, Front Office Manager at Malmaison Dundee, responded to this review

Dear dale160 Thank you for taking the time to review your recent stay with us. I was disappointed to hear that there were some aspects of your stay that were not as you would have expected. If you would like to discuss these issues in greater depth please do contact myself on receptionmgr.dundee@malmaison.com. I look forward to hearing from you....

London, United Kingdom
Reviewed October 24, 2016

I recently spend a night at Malmaison Dundee and while I can't complain about my room and the comfy bed and lovely breakfast, I was disappointed with the customer service. There was an issue with payment which was due to be made by the travel agency my company uses. While it's unclear who was at fault (the travel agent or...

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Helpful?
Thank Hannah B
Lisa C, Front Office Manager at Malmaison Dundee, responded to this review

Dear Hannah B Thank you for taking the time to review your recent stay with us. I am pleased to hear your enjoyed your room and breakfast with us. However, I am disappointed to hear of the issue you encountered regarding payment of your room. If you would like to discuss this further with me please do not hesitate to...

Thornaby on Tees, United Kingdom
Reviewed October 24, 2016

Booked the hotel, with other family members and friends for a wedding in Dundee , nice hotel, very central, parking nearby, nice and warm, the rooms are large, walk in shower, tea, coffee, mini bar, recommended

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Thank ray h
Lisa C, Front Office Manager at Malmaison Dundee, responded to this review

Dear rayheighton Thank you for taking the time to review your recent visit to us whilst attending your friends wedding. I am pleased to hear you enjoyed your stay with us and hope you will have the opportunity to visit us again sometime soon. Kind Regards

Glasgow, United Kingdom
Reviewed October 24, 2016

Recently stayed here for a night after getting an itison deal for afternoon tea, B&B and it was great. Afternoon tea was lovely and really enjoyed the variety of sandwiches and cakes on offer, especially the mini burgers and scones with tiny jars of Bonne Maman jam. Had a drink in the hotel bar as well which was nice, and...

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1Thank Debbie G
Lisa C, Front Office Manager at Malmaison Dundee, responded to this review

Dear Debbie G Thank you for taking the time to review your recent stay with us. I am delighted to hear your enjoyed your stay, afternoon tea and breakfast. I do hope you will have the opportunity to visit us once again. Kind Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Malmaison Brasserie
Malmaison Brasserie
Cuisines: European, British, Scottish
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Malmaison Dundee

Address: 44 Whitehall Crescent, Dundee DD1 4AY, Scotland
Location: United Kingdom > Scotland > Dundee
Price Range: $65 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Malmaison Dundee 4*
Number of rooms: 91
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Also Known As:
Malmaison Dundee Scotland
Hotel Style:
#1 Luxury Hotel in Dundee
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Questions & Answers

Here's what travelers have asked, with answers from Malmaison Dundee staff and other travelers.
12 questions
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Questions? Get answers from Malmaison Dundee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Have not stayed at hotel were just there for food.”
 of 5 bubbles 10KJC64, 1 week ago | Read review
“Internal courtyard rooms are compact and lovely and quiet.”
 of 5 bubbles JEGCoArmagh, 2 weeks ago | Read review
“By paying an additional £11 on arrival you can access an upgrade to an even more stylish room, excellent option.”
 of 5 bubbles Z2842YHsandrah, 3 weeks ago | Read review
“Ask for complimentary late check out”
 of 5 bubbles muhammadk232, 4 weeks ago | Read review
“ask for a river view room”
 of 5 bubbles joj_x, Feb 20, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question