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Spent an overnight here for business. First room I was offered had a view of the air conditioning units and the roof. I asked for a different room and the receptionist was very obliging and offered me a much nicer room. Only issue is windows...More
Response from Kris B, Manager at DoubleTree by Hilton DundeeResponded yesterday
Thank you for your comments in your tripadvisor review on our hotel. It is very encouraging to hear the positive comment regarding the service and how we were able to accommodate your preference in room allocation. In relation to your comment on the...More
With short notice,we booked for a winter long weekend,to visit Dundee to explore,see close friends.We both prefer accomodation on the outskirts of a city, but not further than 4 miles for easier access to "the hub".This hotel turned out to be a perfect fit.The rest...More
Response from Kris B, Front Office Manager at DoubleTree by Hilton DundeeResponded February 24, 2018
I loved reading your comments regarding your recent stay with us. I am so glad that you had the kind of experience that we try and give to all of our guests.
We are very proud of our team, and our hotel and...More
Double Tree Hilton never disappoint. Incredible large grounds, impressive mansion house, great food, large quiet and comfortable rooms and a good gym and pool. Idyllic and romantic, practical and a mix of grandeur and contemporary decor. Will definitely be back.
I stayed here for three nights and was somewhat disappointed. The location is around 3 miles from the centre of Dundee but for myself this is not an issue. There is ample free car parking and is close to the major roads.
The rooms are...More
Response from Kris B, Operations Manager at DoubleTree by Hilton DundeeResponded 2 days ago
Many thanks for your constructive feedback regarding your recent stay with us.
I am very sorry that your experience on this stay didn't match your previous visits. You have pointed a few areas that we need to make sure that we address with...More
Went here for 1 night with the family. We all loved the warm cookie on check in and as we have stayed here before and as a Hilton Honors gold member received an upgraded room.
Room was spotlessly clean and despite 2 small issues they...More