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Smiths at Gretna Green Hotel

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Smiths at Gretna Green Hotel
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1,222 Reviews from our TripAdvisor Community

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Showing 1,218: English reviews
Stirling, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel staff very helpful we were there with a couple for our wedding, they were able to accommodate our needs. We were not due into our room until 3pm however the staff were able to have our room ready early to allow us to get ready for our wedding at four. Excellent day

Helpful?
Thank mcpher5sonclan
Rugby
Level Contributor
19 reviews
7 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Don't be put off by the location of you want a borders stop over when heading north or south on the M6/M74. If you can book in here at a reasonable rate then the likelihood is that you won't find yourself in the middle of a wedding celebration. The hotel is independently run and has elegant rooms more akin to... More 

Helpful?
Thank Craig M
Duncan-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Craig for your review, I am delighted to see that you enjoyed your recent stay with us at Smiths. While we're most famous for catering to wedding parties, we welcome all guests and guarantee a restful night's sleep. I hope it won't be too long before I have an opportunity to personally welcome you back to Smiths. Kindest... More 

Doncaster, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Fabulous hotel , Thistle Suite was fantastic. Food beautiful. Cocktails amazing. Overall I can not rate this hotel & staff enough , they all made our wedding perfect. Anyone thinking about getting married in Gretna Green or just planning a visit it is a definite must.

Helpful?
Thank Karen S
Duncan-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Karen for your review, First and foremost, congratulations on your wedding weekend! It was a pleasure to welcome you to Smiths and I am absolutely delighted to see all aspects of your stay lived up to your expectations. I hope to have an opportunity to personally welcome you back to Smiths in the near future. Kindest Regards Duncan More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Both me and my boyfriend stayed here on the weekend. it was are first time staying at this hotel and we defiantly will be back. The room was very modern and clean The staff were very helpful and friendly! The food was amazing !! we went down for dinner and cocktails on the night time. in the morning when we... More 

Helpful?
Thank Brodie D
Duncan-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Brodie for your review, I am delighted to see we were able to surpass your expectations on your first visit! I look forward to personally welcoming you back to Smiths in the near future. Kindest Regards Duncan More 

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Lovely hotel. Very accommodating. Would highly recommend. We will be staying there again when we next visit. Staff friendly and helpful. We stayed there for our wedding and they couldn't of been more helpful.

Helpful?
Thank Karla J
Duncan-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Karla for your review, I am delighted to see you enjoyed your recent stay with us at Smiths (congratulations on the big day!). I hope to have an opportunity to personally welcome you back in the near future. Kindest Regards Duncan More 

Tenbury Wells, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Booked our wedding through Smiths 12 months prior to the day. Excellent contact throughout the year. Arrived on day before met wedding planner very helpful. Hotel itself was beautiful, clean and friendly staff. One of our guests had a problem with a/c in their room but manager sorted it and moved them to another room without hesitation. Excellently food and... More 

Helpful?
Thank hay40
Duncan-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you for your review, First and foremost, on behalf of all of our staff, congratulations on your wedding day! I am delighted to see that you enjoyed your stay. On the rare occasions little issues appear (like the problem with Air Conditioning) our 24/7 Duty Management team is on hand to help. I sincerely hope to have an opportunity... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel itself was lovely and I was extremely pleased with my room. The bed was comfortable and I slept very well. The food was delicious and enjoyed by us all. My only complaint was that there was not enough staff to provide a decent service. The restaurant was busy and only only two waitresses were working. Included in this... More 

Helpful?
Thank wurzel24
Duncan-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you for your detailed review, I am disappointed to see you did not enjoy your recent experience with our restaurant. I can assure you that your feedback has been shared with our restaurant team and we will be looking for ways to ensure a faster & more efficient service in future. Your kind comments with regard to the accommodation... More 

Wales
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Almost 100 of us stayed at Smiths for my daughters wedding. The service was amazing.. the staff were welcoming and friendly. The food was first class and the rooms were spacious and clean. The wedding breakfast was perfect .. felicious food and brilliant service

Helpful?
Thank Mummy123
DuncanH-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you for your review, I am delighted to see that you enjoyed the Smiths experience! I hope it won't be too long before I have an opportunity to personally welcome you back. P.S - Please do pass on our best wishes to the newlyweds! Kindest Regards Duncan More 

Ilminster, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We returned to Gretna Green to celebrate our first Wedding Anniversary.Exceptional stay, wonderful friendly helpful service from check in to departure...Will be back!!! Will recommend to family and friends

Review collected in partnership with this hotel

Helpful?
Thank 27zoer
DuncanH-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you for your review, Congratulations on your first wedding anniversary! It was a pleasure to have an opportunity to welcome you back to Smiths, fingers crossed we see you again next year. Kindest Regards Duncan More 

Prestatyn, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Comfortable good sized rooms enjoyed my stay after a long drive eat in the hotel the foods great would have given 5 stars if you had spa or pool not much night life in the town you may need a torch I'm not joking

Review collected in partnership with this hotel

Helpful?
Thank adrian g
Duncan-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Adrian for your review, I am delighted to see you enjoyed your stay with our hotel. While we don't currently have leisure facilities within our hotel, there are many excellent facilities a short drive away. I hope to have an opportunity to welcome you back to Smiths in the near future. Kindest Regards Duncan More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Breakfast

Additional Information about Smiths at Gretna Green Hotel

Address: Gretna Green DG16 5EA, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Gretna Green
Price Range: $114 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Smiths at Gretna Green Hotel 4*
Number of rooms: 50
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Also Known As:
Classic Hotel Gretna Green
Gretna Green Classic Hotel
Smiths At Gretna Green Hotel Scotland
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