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Smiths at Gretna Green Hotel

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Smiths at Gretna Green Hotel
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1,190 Reviews from our TripAdvisor Community

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Showing 1,186: English reviews
Herndon
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

...Reception staff: great Restaurant food and staff, fantastic Room, nice and comfortable Bathroom, no ventilation and smells humid, no bathrobes or slippers, barely any hot water Lobby, no ventilation and smells of cooked food from restaurant next door Otherwise, a good resting spot for a day...

Helpful?
Thank Herndontourist
Ravensdale, Ireland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Previously had a blissful stay at Smiths for our wedding in November 2009. Having returned for a short break, we are happy with the staff and services generally: great food & choice, good wifi and well prepared rooms with generous beverages and toiletries. Our room, 27, has been somewhat of a disappointment: excessive noise from the busy motorway, overly soft... More 

Helpful?
Thank jem1967
Smiths-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you for your review, I'm delighted to see that you enjoyed your overall stay with us at Smiths. Your feedback regarding room 27 has been taken on board and we'll be sourcing a second armchair ASAP! I hope to have an opportunity to personally welcome you back in the near future. I'm fully confident that we will not disappoint... More 

Ipswich, United Kingdom
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is the place to elope to if you want to get married. Everyone here is involved in a wedding. Bar and restaurant good value. All the staff are great. Rooms comfortable, clean and modern. Well recommended for a short stay.

Helpful?
Thank steve W
Smiths-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Steve for your review, I am delighted to see that you enjoyed your stay with our hotel! Your kind comments are greatly appreciated and have been shared with our hardworking team. I hope to have an opportunity to personally welcome you back to Smiths in the near future. Kindest Regards Duncan More 

Cardiff, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We booked the Stay, marry and memory package and were married on Friday 19th August. I'd been stalking reviews on here and the Facebook page for ages, and everything was as I hoped it would be (apart from the weather, but you can't control that lol). The balcony room was lovely. Robes, slippers, champagne on arrival, huge bed, stunning views... More 

Helpful?
Thank WeezyGill
Smiths-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Gill for your detailed review, It was a pleasure to have an opportunity to personally welcome you to Smiths, I am absolutely delighted to see that the big day went according to plan! Your kind comments have been shared with our hardworking team, who are delighted to receive them. I hope it won't be too long before I... More 

glynis1971
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a 3 course meal for our wedding meal. Perfectly cooked and staff very polite and helpful. Lovely having our own booth for the meal. Hotel room very nice however could do with a little attention in places. Breakfast was fantastic plenty for all tastes. I would definatly recommend

Helpful?
Thank glynis1971
Smiths-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you for your review, Congratulations to you on your recent wedding! I'm pleased to see that our restaurant surpassed your expectations, fingers crossed it won't be too long before I have an opportunity to personally welcome you back. Kindest Regards Duncan More 

Aberdeen, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband & I often stay here as we got married in Gretna Green. We have always been very happy with the accommodation, staff and the food. Unfortunately this time around we did have some noisy people in the room next door. Andrew on reception kindly came & asked them to keep the noise down and after talking with Duncan... More 

Helpful?
Thank Debbie C
Smiths-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Debbie for your review, As you say in your review, from time to time we will suffer from the occasional noisy guest. We do have strict policies in place to deal with these rare situations and I would like to extend my sincere apologies for any disturbance caused during your recent stay. Your kind comments and understanding are... More 

Glasgow, United Kingdom
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

What a fantastic afternoon tea, the curried parsnip soup was excellent, the smoked salmon and cream cheese brown bread fingers were to die for, after the coconut and lime scone, we didn't have room for all the fantastic cakes, but fear not doggy bags are available to take home want you can't manage.

Helpful?
Thank Pat-McGorry
Smiths-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Pat for your review, I am absolutely delighted to see that you enjoyed our new and improved afternoon tea! I hope it won't be too long before we have an opportunity to serve you again. Kindest Regards Duncan More 

Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We were married in Gretna Green last week and as part of the package stayed at the Bensmoor suites. Deceptively sized, they look quite compact from the outside but have a lot of room inside, with a separate lounge area and hidden kitchen. These suites are actually across the road from the hotel which meant a walk for breakfast but... More 

Helpful?
Thank Allan S
Smiths-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you Allan for your review, First and foremost, congratulations to you on your recent wedding! I am delighted to see that all aspects of your stay lived up to your expectations. As you say in your review, our boutique Bensmoor Suites are perfectly situated for a Famous Blacksmiths Shop wedding. I hope to have an opportunity to personally welcome... More 

North Yorkshire, United Kingdom
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for a wedding in June, fabulous self contained chalets opposite the Smithy. Air conditioned and modern. Comfortable beds. Breakfast was great over at the hotel. One parking space in front of the chalet. 3rd person slept on the sofa bed which was comfortable too.

Helpful?
Thank Fireguards
Smiths-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you for your review, I am delighted to see you enjoyed your stay with us at Smiths! Fingers crossed it won't be too long before I have an opportunity to personally welcome you back. Kindest Regards Duncan More 

Swansea, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited the hotel for a family wedding. Check in was welcoming and simple. The bedroom was lovely, good storage space and room facilities, and nice size ensuite. The bed was comfortable and the room warm, Lucky it had air conditioning! The food was really nice. We enjoyed variety choice at breakfast from Danish, fruit and yoghurt to full breakfast,... More 

Helpful?
Thank elerirees
Smiths-GG, Guest Relations Manager at Smiths at Gretna Green Hotel, responded to this review

Thank you for your detailed review, I am delighted to see that all aspects of your stay lived up to your expectations. I hope it won't be too long before I have an opportunity to personally welcome you back to Smiths at Gretna Green. Kindest Regards Duncan More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Breakfast

Additional Information about Smiths at Gretna Green Hotel

Address: Gretna Green DG16 5EA, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Gretna Green
Price Range: $112 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Smiths at Gretna Green Hotel 4*
Number of rooms: 50
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Also Known As:
Classic Hotel Gretna Green
Gretna Green Classic Hotel
Smiths At Gretna Green Hotel Scotland
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