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Gretna Hall

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Gretna Hall
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818 Reviews from our TripAdvisor Community

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Showing 815: English reviews
Aberdeen, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Travelled 4 1/4 hours to get to the hotel and actually checked in 75 mins after we needed to. Went to the opposite side of the hotel with all our luggage, fought through housekeeping in the corridors to get to our room only to discover it wasn't ready and was still being stripped! Told to leave our stuff in an... More 

Helpful?
Thank paula12321
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Brilliant day for us and our families... Staff made our big day even better..so helpfull. Dinner was lovely..breakfast was great..suite was superb! Great memories for ever!! Would just head down for an overnight stay... Just a nice place to be.

Helpful?
Thank Powersboy
DuncanH-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you for your review, I am absolutely delighted to see that you enjoyed all aspects of your stay! Your kind comments have been shared with our hardworking team who are delighted to receive them. I hope it won't be too long before I have an opportunity to personally welcome you back to Gretna Hall. Kindest Regards Duncan More 

Seaford, United Kingdom
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for an overnight stop whilst on a coach trip: had requested a twin room which was confirmed on the paperwork but allocated a double bed! Breakfast was OK. Little more to say as only stayed for a short while.

Helpful?
Thank nasp12345
DuncanH-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you for your review, Please accept my apologies for the mix-up with your accommodation! These issues are extremely rare and, when reported, are immediately rectified. I hope to have an opportunity to personally welcome you back to Gretna Hall in the near future. Kindest Regards Duncan More 

Wakefield, United Kingdom
Level Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked this direct with the hotel via the Internet. Prompt responses with prices etc. A few days prior to arrival, I received an email reminding me of my booking and asking if I would like to reserve a table for dinner and at what time. This I did . On arrival, there was one wedding party there. Shortly afterwards there... More 

Helpful?
Thank holiday116
DuncanH-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you for your detailed review, I am delighted to see that you enjoyed your recent stay with us at Gretna Hall! Your kind comments with regard to the quality/cleanliness of our accommodation, evening meals & customer service have been shared with our hardworking team. I hope to have an opportunity to personally welcome you back to Gretna Hall in... More 

Rotherham
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

phase 1 the room in and around the bar area where i joined my friend had slopping floors which was hard to recognise and stumbled before seeing the signs for sloping floors. I stayed before my groom arrived therefore stayed in a twin room with my matron of honour this room was clean and acceptable in the new part of... More 

Helpful?
Thank Foundit1962
DuncanH-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you for your detailed review, First and foremost, congratulations on your recent wedding! At Gretna Hall our staff work extremely hard to make every couple feel special, so to hear that you had a real fairy tale wedding is the ultimate compliment! As you kindly point out in your review, Gretna Hall has recently joined our family at Gretna... More 

Denton, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed our stay. Room 24 overlooked gardens. Food very good and large portions. Staff very welcoming and service excellent. We would recommend . Obviously an old building and does need some TLC. Well worth a visit

Helpful?
Thank _bmcgillivray
DuncanH-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you for your review, I am delighted to see you enjoyed your recent stay with us at Gretna Hall. Your kind comments are greatly appreciated and have been shared with our hardworking team. I hope it won't be too long before we have an opportunity to welcome you back! Kindest Regards Duncan More 

Ipswich, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We arrived bank holiday weekend august to get married, my husband payed extra for a room with a terrace,The room was very small the lamps on the wall were falling apart, there were dirty glasses left outside our room from the last people that stayed there, The mattress was so soft we sunk into the middle of the bed, and... More 

Helpful?
1 Thank Veggrower101
DuncanH-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you for your review, First and foremost, congratulations on your recent wedding! It was a pleasure to welcome you to Gretna Hall. I am disappointed to see that so many silly mistakes served to dampen your special day. I would like to assure you that your feedback has been discussed at length with our management team and will prove... More 

Travelers are raving about these Gretna Green hotels

Yeppoon, Australia
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

After 7 weeks touring the UK we finally had our first poor meal! We just finished eating and I must say it was odinary, to be nice. I had gammon, egg and chips; my husband had the fish and chips. The chips were cooked in old oil and the fish was the most tasteless piece I've ever eaten. We hadn't... More 

Helpful?
Thank Beth M
DuncanH-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you Beth for your review, I'm disappointed to see that you did not enjoy your evening meal in our restaurant. I would like to assure you that your feedback has been shared with our team and will prove extremely useful as we look to improve the dining experience at Gretna Hall. We do have an excellent team of trained... More 

Halvergate, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After reading some poor reviews on here I wasn't looking forward to my stay. We were booked in for one night as part of a coach trip. Were they reviewing the same hotel!! Yes it's tired, it's been there a long while....the welcome was lovely, check in quick and efficient, room clean and comfy, guest supplies plenty and good quality,... More 

Helpful?
1 Thank Tricia A
DuncanH-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you Tricia for your review, I am delighted to see that you enjoyed your stay with us at Gretna Hall! I hope it won't be too long before I have an opportunity to personally welcome you back to Gretna Green. Kindest Regards Duncan More 

Darlington, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

One of the most depressing places I have ever stayed in, a cheaply extended place where coach trips just sort of find shelter for the night and that's it. (Try to avoid arriving when a Shearing's bus has just done so!) I couldn't get into my room, as it was so small: the door wouldn't open fully because of a... More 

Helpful?
Thank fdcmw28
DuncanH-GG, Guest Relations Manager at Gretna Hall, responded to this review

Thank you for your review, I'm disappointed to see you did not enjoy your recent stay, although I think your review is a little harsh! We take great pride in providing a range of spotlessly clean accommodation options, from the cosy to the extravagant. I hope your recent experience won't put you off returning to Gretna Green. I am fully... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Conference Facilities
Official Description (provided by the hotel)
Gretna Hall Hotel is an ideal setting for your leisure break thanks to its great location, charm and character. Originally built in 1710 as a manor house, our hotel, set in 10 acres of beautiful gardens offers all the character of a substantial historical building with all the facilities you would expect from a leading contemporary hotel. We cater for weddings, family celebrations, business meetings and overnight stays and a very warm welcome awaits you at Gretna Hall Hotel whatever your reason for visiting us. ... more   less 

Additional Information about Gretna Hall

Address: Gretna Green | Dumfriesshire, Gretna Green DG16 5DY, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Gretna Green
Price Range: $71 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gretna Hall 3*
Number of rooms: 100
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Also Known As:
Gretna Hall Hotel Gretna Green
Gretna Hall Green
Gretna Hall Hotel Green
Gretna Hall Gretna Green, Scotland
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