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Holiday Inn Dumfries

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Holiday Inn Dumfries
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914 Reviews from our TripAdvisor Community

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Showing 899: English reviews
Aylesbury, United Kingdom
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

We came here on our way to Cairnryan and Aberdeen and were pleased with the choice. Although it was difficult to find and our GPS wanted to take us to some place in the middle of nowwhere through non existent roads, we finally made it. The room we were allocated was large and had the basic amenities and was comfortable.... More 

Helpful?
Thank Sanjay G
Madrid, Spain
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I stayed here with my husband in August and had a brilliant stay. The grounds are beautiful, with the red sand stone church and large trees - it is we'll worth requesting a room with a view of the garden. The rooms are spacious and well kept. Breakfast is fantastic, with lots of great options. The lunch and dinner menus... More 

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Helpful?
Thank mtmartinezs
UK
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed two nights and were a little surprised to have such a good experience in a fairly conventional chain hotel. The surroundings are exceptional - green lawns, a cricket pitch, a rock garden, a stunning church, fine buildings. The hotel bedrooms are modern but the adjoining restaurant and bar are in the older building and have a pleasant atmosphere.... More 

Helpful?
Thank chgLondon
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to leave feedback following your recent stay with us. I'm delighted to read you enjoyed the hotel and our facilities including the extensive grounds of the Estate which have some hidden treasures to explore and relax in. We look forward to you joining us again in the future and can't wait to welcome you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is in beautiful grounds and is a. very comfortable hotel . The staff are very pleasant and helpful . We were so impressed we are holding our wedding there in November . The food in the evening is excellent although a bit pricy compared to others . The drinks were as expected for a hotel . The whole... More 

Helpful?
Thank maureen o
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to complete a review following your recent stay with us, I'm pleased to read you enjoyed the hotel and that you found your stay comfortable and relaxing. We look forward to offering you another warm welcome on your next visit with us. Kind regards Rob Dixon General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked this hotel for a stay whilst attending a close friend's wedding at the Easterbrook Hall. My booking had been made well in advance of the event and was duly paid for and considered in-hand.... Until 6pm on the day, when I attempted to check-in to the hotel between the wedding breakfast and the evening guests arriving. I was... More 

Helpful?
1 Thank SKBlack85
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for bringing this to our attention. We apologise for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

London, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

This H.I. is set in the grounds of former forward thinking asylum now part of Uni. Good for a post dinner walk. Staff very helpful & friendly with local knowledge. Robbie Burns is buried in Dumfries cemetery; worth a visit Ditto his house. Our first visit to the area. Plenty to see. Need to get a free disc in local... More 

Helpful?
Thank Harrowtown
St. Andrews, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped off in Dumfries and Galloway on our return journey from a trip round England. The welcome at the Holiday Inn was warm and friendly. Our room was a very generous size, spotless and with a very inviting bed. Having been in the car for most of the day heading back north, we decided to eat in the restaurant... More 

Helpful?
Thank Lesleybmac
Aberdeen
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stopped here on way down to Liverpool. Great for a one night stay and amazing shower! Food in restaurant was excellent with great service. The only thing that let them down was the shortness of staff at breakfast. Only 2 on and both were running about as it was busy. Felt really sorry for them.

Helpful?
Thank Donna K
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for taking the time to complete a review following your recent stay with us. I'm pleased to read you enjoyed the hotel and our facilities, especially our powerful showers. I'm sorry breakfast service seemed busy and that the staff were not able to offer the same level of service as is our usual standard, we may have had... More 

York, United Kingdom
Level Contributor
136 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked this hotel online for a one night stay in an accessible room on a bed & breakfast basis,cost was £72 for the night for 2 of us,really good value. A very comfy room,large flat screen tv,excellent shower,we had twin beds ,both very comfy with good bedding & pillows,room very clean,all in all an excellent hotel. Breakfast was good too,there... More 

Helpful?
Thank patricia f
Rob D, General Manager at Holiday Inn Dumfries, responded to this review

Thank you for posting a review following your stay with us. I'm pleased you enjoyed your experience with us, i have passed your comments to Alan who is delighted he got to tell his story of the history of the Crichton Estate. We hope you will join us again soon. Kind regards Rob Dixon General Manager More 

Bradford, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed in very many Holiday Inns, mainly in the States and rarely in the UK. (Sorry Sturgeon, in Scotland!) As a Gold Elite member we were upgraded to an Executive Double, very nice. Except for the fact that most IGH employees don't appear to have experience of hotel stays. I always avoid rooms that are close to the... More 

Helpful?
1 Thank Banny81
IHGService, Guest Relations Manager at Holiday Inn Dumfries, responded to this review

Dear Banny81, First and foremost, thank you for your always choosing Holiday Inn brand for your lodging needs. As a valued Gold Elite member, we appreciate you taking the time to share feedback on your most recent stay. We always strive to give great and impressive service to all of our guests. I am very sorry to learn that in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning

Additional Information about Holiday Inn Dumfries

Address: Bankend Road, Dumfries DG1 4ZZ, Scotland (Formerly Aston Hotel Dumfries)
Location: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: $73 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Dumfries 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Dumfries Aston
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland
Hotel Style:
#4 Business Hotel in Dumfries
#5 Romantic Hotel in Dumfries
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