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Visited this hotel on a David Urquart tour a bus load of pensioners looking for Hogmanay entertainment people on bus tour were put in a separate room to eat away from entertainment which I may add was a disco hardly Hogmanay entertainment for older people...More
I couldn't fault this hotel!
We arrived a little early and were able to store our luggage until our room was ready.
We were in an executive suite which was a family room with a double bed and a pull out sofa. There was still...More
Thank Leah M
Response from Hayley C, Front Office Manager at Holiday Inn DumfriesResponded October 8, 2017
Firstly I would like to thank you for taking the time to leave us a review regarding your recent stay with us.
It is so pleasing to hear that you had a good stay with us, and found the staff in all departments...More
Booked a two nigh New Year (Hogmanay) stay. Saturday 30th Dec 2017 to Mon 1st Jan 2018. On arrival there was a large queue at Reception with only one staff member in attendance.
Saturday evening dinner (prompt at 7pm) never got going until 7:30pm. We...More
Response from IHGService, Guest Relations Manager at Holiday Inn DumfriesResponded 2 days ago
Thank you for spending your holiday with us and leaving feedback.
I regret to learn that you were not satisfied with your visit because of the issues you had with the rooms assigned and how your concerns were handled by our management and...More
Ordered at 6pm when the ‘restaurant’ was quiet. We waited an hour for 2 burgers and a vegetable dish. Both burgers were rock hard and thrown together, and the vegetarian dish of stuffed pepper, halloumi and aubergine was laughable. Tiny slithers of cheese and aubergine...More
1 Thank DoosanBabcock
Response from IHGService, Guest Relations Manager at Holiday Inn DumfriesResponded 4 days ago
Thank you for leaving honest feedback. We appreciate you trusting us for your lodging needs.
I feel concerned that you were dissatisfied with the service from our restaurant, including the quality of food that was served. It is our goal to meet your...More
We came up for an overnight stay on the 31st for Hogmanay, this was our second visit to this particular hotel (the first being in November 2016). And as before we absolutely loved it.
The staff could not do enough and were very friendly.
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Free High Speed Internet ( WiFi )
Business Center with Internet Access
Things to do
$66 - $152 (Based on Average Rates for a Standard Room)
Official star rating provided by VisitScotland, the National Tourist Board.
Non-Smoking Rooms ,
Number of rooms
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