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Hetland Hall Hotel

Carrutherstown, Dumfries DG1 4JX, Scotland
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426 Reviews from our TripAdvisor Community

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scotland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Stayed here for 1 night 22/1/16 ...the room was absolutely disgusting, covered in spiders webs, months worth of dust, rusty dirty bathroom radiator, almost all the lights were broken, ceiling repair work half finished, flaked paint on bathroom shelf, no mould on window , and no blind or proper curtain on the window. no bottles of water or complimentary shower... More 

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Thank irene568
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel is quiet and the view are beautiful. All the staff are very helpful and nice. There was a really nice woman doing the dinner and bar when we came. She was making sure everyone was happy and poor thing look like she had broken her arm. She told my partner a good wine to drink also. My only complaint... More 

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Thank sunny_gal250
Paisley, United Kingdom
Level Contributor
187 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We visited Hetland Hall using a voucher deal. we upgraded this to a superior room since no standard rooms were available as a twin configuration. A second evening dinner was also added at a supplement. Hetland Hall is a lovely old country house with views over the Solway Firth. It is well located for exploration of the area from Gretna... More 

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Thank intipusscat
Edinburgh, United Kingdom
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

OK, we were there on a Wowcher, but that shouldn't affect quality. We loved everything - the roaring fires in the lounge and bar, the excellent food in the restaurant, the helpful and friendly staff....but there was no heating at all in the quite spacious bathroom. We mentioned it but it wasn't fixed whilst we were there. Nor was there... More 

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Thank Greekophile15
Glasgow, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for two nights18 to20th of January lovely room on nice and warm.Great food and very hard working staff. Will definitely be back .Great roaring log fire in lounge bar.Good base for exploring Dumfries and Galloway .The hotel has a very lovely outlook over the Solway Firth. It's an old country house and has a lot of character. I would... More 

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1 Thank mg1001_13
Edinburgh
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had one night here thanks to a voucher by email. No complaints at all about the food. The menu was good and each dish very tasty. The room was fine but the duvet was not a winter duvet and it was cold overnight with no spare blanket to be found in the room. Staff were very pleasant and helpful.

Helpful?
1 Thank Corbettbagger
Milton Keynes, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed as a couple for New Year. Our room was lovely and large - full of charm! The down side was the 2 Victorian radiator's could not heat the room. On the first night we asked for an extra heat (a tiny one was in the room when we arrived) and we were give a second tiny one. (We... More 

Helpful?
Thank jo t
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

A gift from my brother,overnight and dinner. It was a stinky,filthy old folks home.Worst experience of my life. Mould and dirty old carpets and filfy sofas. Room filthy, wind rattled through the windows and doors all night. Was told they had a leak, well it must have been some leak and o going for months.The place stank. Should be closed... More 

Helpful?
3 Thank Elaine M

Travelers are raving about these Dumfries hotels

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed January 4, 2016 via mobile

Wasn't sure what to expect having read previous reviews and was apprehensive about the stay. Unfortunately the hotel didn't meet our expectations. The service was fine and food was OK (nothing special but was included in deal). This is why I've given 2 stars. However having asked for a refurbished room we were given a room that showed signs of... More 

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2 Thank dj101A
Radcliffe, United Kingdom
Level Contributor
134 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 188 helpful votes
4 of 5 stars Reviewed December 30, 2015

We used this hotel while working in Carlisle helping out with the floods we couldn't get one in Carlisle and we ended up at the hetland hotel for 10 nights. must say great hotel lovely old charm about it bedrooms we very clean indeed with clean bedding daily good shower no problems there.good breakfast which they served early for us... More 

Helpful?
2 Thank si2008
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