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Hetland Hall Hotel

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1 room 2 adults 0 children
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Hetland Hall Hotel
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583 Reviews from our TripAdvisor Community

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Showing 582: English reviews
glasgow
Reviewed 1 week ago via mobile

Had a great 2 night stay,staff are excellent but look after reception,dining room and bar and are run off their feet.Could do with someone in the bar more often. Had dinner on the first night, but to be honest enjoyed the bar meal more the second night.The only small gripe was the heating,it was on full belt and we actually...

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1Thank ted43
Pontefract, United Kingdom
Reviewed 1 week ago

Although a voucher booking for two nights and evening meal, this exceeded our expectations. Easy to find, impressive and elegant (despite a few building works) with a warm welcome. Room was fine with comfortable bed and usual amenities and a classic afternoon tea served in the bar was great. Evening meal was excellent and gourmet, with good service. All staff...

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1Thank 86bbr
Reviewed 1 week ago via mobile

We booked this through an offer , so the price was excellent for one night stay with evening meal and breakfast. This could be an amazing place to stay with so much potential. Quiet location with beautiful views. The hall obviously has been an amazing building but in need of some TLC. On a brighter note, the food in the...

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Thank Glynis B
March, United Kingdom
Reviewed 2 weeks ago

Stayed 2 nights with a voucher ,so good value as it included 2 breakfast and dinner on the first night .The staff are lovely friendly and helpful .Bar ,lounge and dining areas need a refurb but comfortable and staff kept a roaring fire going in the lounge .The bedrooms are clean and beds comfortable but tired ,damp patches on ceilings...

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1Thank Angela A
Dumbarton, United Kingdom
Reviewed 4 weeks ago

Hotel in a lovely setting, rooms clean but not very warm. Food was good and staff were pleasant and very nice and attentive. There was a wedding on the second day but this did not effect our visit or any of our service they managed to keep guests separate and still provide a good report.

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1Thank mmbell3103
Newton Stewart, United Kingdom
Reviewed 4 weeks ago

The initial welcome on arrival was v.good. Room nice and big, good sized bed and overall the standard of cleanliness was good. The meal in the restaurant was excellent, we thoroughly enjoyed it. Ambiance was good. Nice log fire burning in the hallway All of the staff who served us were really pleasant and helpful. All in all we really...

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Thank marlaneg690
Durham, United Kingdom
Reviewed 5 weeks ago

From some of the previous reviews I think we stayed in a different hotel. From checking in to checking out the staff were friendly and very helpful. Our room had amazing views over the hotel grounds and down to the Solway firth ,beautiful. Our room was spacious and spotlessly clean with a lovely big bed, the bathroom was large and...

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3Thank christina19672013
Reviewed November 4, 2016 via mobile

Very nice and friendly staff. Smoke in the restaurant in the evening very disappointing, the food nothing special. Toilet didn't flush properly, smell in the corridors. The room was spacious, clean and cosy.

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1Thank Inga L
Manchester, United Kingdom
Reviewed November 4, 2016

We had a gift from friends for a two night hotel stay and chose to stay here so we could attend the Lockerbie jazz festival (which was brilliant!) Yes, the hotel is tired is some areas but this adds to its country house feel. Our room was clean, warm and modern. Although the hotel is near a main road, we...

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2Thank JacquiLowdon
Sedgefield, United Kingdom
Reviewed October 29, 2016

This was a return visit for us. We stayed at Hetland Hall some years ago and I remembered that it then looked rather tired. In parts, it still is – though efforts are clearly being made to refurb the building. Our standard room (10) was very dated. The furniture was shabby and the room, with its purple curtains and bed-throw,...

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Thank ashovercouple
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Laundry Service

Additional Information about Hetland Hall Hotel

Address: Carrutherstown, Dumfries DG1 4JX, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: $62 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hetland Hall Hotel 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Best Western Dumfries
Dumfries Best Western
Hetland Hall Hotel Dumfries, Scotland
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Questions & Answers

Here's what travelers have asked, with answers from Hetland Hall Hotel staff and other travelers.
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Questions? Get answers from Hetland Hall Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Take your own bath plug if in room 5”
 of 5 bubbles AngelaA761, 2 weeks ago | Read review
“Annexe rooms on 1st floor great value for money and lovely views from windows”
 of 5 bubbles marlaneg690, 4 weeks ago | Read review
“Ask about an upgrade. The standard room we occupied was very dated and the road noise didn't make for a good night's sleep.”
 of 5 bubbles ashovercouple, Oct 29, 2016 | Read review
“We had room 12, in the Hotels extension. Quiet, with view of trees and lawned gardeds, very nice and peaceful.”
 of 5 bubbles saluja123, Oct 27, 2016 | Read review
“Our friends had room 29, which has a wet room and is located on the ground floor.”
 of 5 bubbles Ian461, Oct 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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