Weekend stay - booked through Best Western. Staff and service were as good as ever, although change of ownership meant that a wine list wasn't available for dinner due to re-evaluation of stocks - not a problem though. Special mention to Michael in the restaurant who was clearl…
The hotel is just a few seconds walk from the station exit which is welcome on a cold and wet evening. A warm atmosphere, a warm reception and a warm room all await. Checkin efficient and room fully met expectations, with a lovely modern bathroom, plenty of power sockets, good …
We were warmly welcomed and efficiently checked in. Rooms are quite decent and a good size. We have a private meal with approx 50 folks and they did not disappoint. Great food. Good service.
This hotel is directly across the parking lot from the train station so very conveni…
Very nice hotel built around 1896 still has a lot of the original features, all staff very polite, well laid out room with a decent coffee maker, had a four poster bed. Breakfast was good. Right my Dumfries train station. Will be staying there again same time next year.
Had another great stay, changed ownership since the last time we visited, can only say it gets better, some original staff members, but they remembered us, that's a bonus, New management team brilliant, especially Dawn so welcoming and friendly, would certainly return
"If you need total quiet to sleep ask for a room away from the front."
"Our room was on the second of three floors but there is a lift."
"Rooms on opposite side of railway station quieter, also do not take top floor room - cramped."
"Request a refurbished room if available"
"room 12 slept with window open,no noise despite overlooking station and bus stops!!"