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BEST WESTERN Station Hotel

Certificate of Excellence
49 Lovers Walk, Dumfries DG1 1LT, Scotland
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1 room 1 adult
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BEST WESTERN Station Hotel
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311 Reviews from our TripAdvisor Community

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Swansea, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Exelent hotel food is very good staff very friendly rooms cleaned every day we'll recommend second time at this hotel stayed for 2 weeks each time if you can't find what you want on the menu just ask and the chef may be able to cater for your needs .

Helpful?
Thank stewart l
Glasgow, United Kingdom
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for one night in a "Super King" room. This hotel was once quite a high end one and has seen better days since we used to live in the town. The positives are that the room was a good size, staff were nice enough and friendly and efficient at check in and out. However the decor is very... More 

Helpful?
Thank Les F
Aileen_McGhie, Owner at BEST WESTERN Station Hotel, responded to this review

Dear Les F Thank you for taking the time to share your feedback re Station Hotel. I am sorry you were disappointed. As I said in my response to your review on the Best Western website, I am continuing through a programme of re-furbishment. I wonder if you actually stayed in the hotel in the period when you worked here?... More 

Powfoot, null, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had an excellent meal at The Station hotel my husband & I had the prawns to start they were really good then to follow my husband had the fish in beer batter with chips & peas. I had the lamb with Mediterranean vegetables it was delicious. For our dessert I had the banoffie pie and my husband had the... More 

Helpful?
Thank Mary M
Aileen_McGhie, Owner at BEST WESTERN Station Hotel, responded to this review

Dear Mary M Thank you so much for singing our praises on Trip Advisor following your meal. It is nice to be appreciated and we hope to see you again soon. Best wishes in the mean time. More 

Glasgow
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

First time visit to the hotel and wasn't disappointed. The rooms are lovely, spacious and very cosy. Our room had been newly refurbished, decor was lovely. Staff were very friendly. Breakfast lovely. Hotel is about a 5 minute walk to the main shopping area. Will definitely be back.

Helpful?
Thank angela148
Twickenham, United Kingdom
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean and decent, some rooms can be a little small, clean and well appointed. The bar and restaurant are pretty empty, best to eat elsewhere. Very conveniently located. Breakfast is good , service polite and friendly

Helpful?
Thank singaporefinn1967
Glasgow
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 15, 2015

Having stayed here regularly during 2015, I can honestly say that I truly feel at home here. I know the owner and staff by name and feel part of the "family". I suppose, part of the furniture and fittings really. I never have any concerns or worries when coming here. The high standards that I witnessed and experienced during my... More 

Helpful?
Thank Cymraes66
Aileen_McGhie, Owner at BEST WESTERN Station Hotel, responded to this review

Dear Cymraes66 Your review is gob-smackingly kind and generous. We love having you come and stay with us and look forward to welcoming you throughout 2016. Very best wishes from the whole team! More 

Beeston, United Kingdom
1 review
3 of 5 stars Reviewed December 6, 2015 via mobile

We booked for a quiet family meal . On arrival it was friendly and warm with people for a Christmas party alongside those who were seeking shelter as the trains south were cancelled. Despite this there was plenty of room for a sit down drink before our meal. Our meal was very nice with the table including steaks, pie, and... More 

Helpful?
Thank .dawn C
Aileen_McGhie, Owner at BEST WESTERN Station Hotel, responded to this review

Hello Dawn. First of all, I was really pleased to read that you enjoyed the first part of your evening in the Courtyard. Thank you so much for this great review! I am so sorry that I spoiled it for you when you came up to the bar. On Saturday we were staffed to match our forecast business, so when... More 

Sunderland, United Kingdom
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed November 24, 2015 via mobile

The reception staff were friendly and welcoming. My room was spacious and very clean. I had a lovely meal in the restaurant and the lady serving was very polite and friendly. The bar was ok, however it could have done with some back ground music as the few who were in there were all whispering because it was so silent.... More 

Helpful?
1 Thank Steve0ley
Manchester
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 12, 2015

I only stayed here one night as visiting on business but the staff at check in were very friendly and my room was well decorated which was a pleasant surprise for an older building - the bathroom in particular was really modern and well finished. I didn't eat in the restaurant or breakfast due to timings I had to leave... More 

Helpful?
1 Thank CheekyPlayMonkey
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