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Bay Waverley Castle Hotel

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Skirmish Hill | Waverley Road, Melrose TD6 9AA, Scotland
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527 Reviews from our TripAdvisor Community

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Showing 525: English reviews
Darlington, United Kingdom
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago

In my opinion this is an average hotel; the food let it down greatly in that there were no fresh vegetables at all - everything is frozen and had no taste at all the soup was clearly straight out of a packet too. You get allocated a table in the dining room which you use for breakfast and dinner on... More 

Helpful?
Thank Sue R
Halifax, United Kingdom
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went to this hotel with Shearings for 5 days and loved every minute. I couldnt get my television remote to work but the manager came straight up and showed me how to work it. Then my shower didnt seem strong enough but again it was sorted right away. both these things was because i am not good at electrics... More 

Helpful?
Thank kathleen c
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear kathleen c Thank you for your lovely review following your recent stay with us and we are delighted you enjoyed your stay. We look forward to welcoming you back to the Waverley Castle in the future Kind regards James More 

Glasgow, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

If this place was £40 per night you could perhaps overlook the frosty welcome at reception, broken tv, dodgy shower and mediocre breakfast. It is, unfortunately, rather more pricey than that. A fresh injection of enthusiasm would certainly help this rather tired looking hotel.

Helpful?
2 Thank Calvin L
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear Calvin R Thank you for reviewing your recent stay with us. We are disappointed you did not enjoy your stay and we have taken note of your comments as we attempt to meet all our guests expectations. I wish you all the best in your future travels Regards James More 

Travelers are raving about these Melrose hotels

Durham, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we have had a lovely weekend at this hotel with National holidays there were 4 of us ladies from a darts team ...food lovely ..staff lovely ..rooms very nice..entertainment at night was spot on ..compare is fantastic.. magician excellent singer also ..really fab weekend ..would go back no problem

Helpful?
Thank wendy s
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear wendy s Thank you for your lovely review and we are delighted you enjoyed all aspects of your stay so much. We look forward to welcoming you back to the Waverley Castle in the future Kind regards James More 

UK
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a three night stay here booked through Shearings on a self drive holiday. The building is quite impressive and appears to have had some recent renovations to the public areas. Wifi is available in the reception area. We were given room 102 which has a view of the car park across the flat roof of the entrance. Although... More 

Helpful?
1 Thank Malc333
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear Malc333 Thank you for taking the time to review your recent stay with us and we are pleased you enjoyed your stay. We apologise for the issue with the rolls which was a misinterpretation by a member of staff which has now been rectified! We have also taken not of your other comments to improve the layout of the... More 

York, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

stayed in a single room, stained and shabby carpet (glad I took travel slippers), no chair in room,TV not working (reported to reception but no joy). However bed was comfy and clean, ample hot water, adequate wardrobe space. Food was self serve b/fast and table serve dinner with choice of menu. Evening entertainment good, all the staff very pleasant and... More 

Helpful?
2 Thank chrissy218
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear chrissy218 Thank you for taking the time to review your stay with us. I am sorry the TV issue was not rectified for you and have spoken to my reception staff to ensure this is completed. All rooms should have a dressing table chair as a minimum so I can not understand why you didn't have this in your... More 

BORDERS
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

nice wee weekend away although not for the young at heart I cannot fault the hotel of facilities but it is more geared for the more mature age group the hotel is lovely although a bit dated in places and could do with a bit of upgrading especially the floor boards the service in the dinning room was great a... More 

Helpful?
Thank HEV1690
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear HEV1690 Thank you for taking the time to review you stay with us and we are pleased you enjoyed your stay. Jorge is delighted to get a special mention and thanks you for your comments We hope to be able to welcome you back in the future Kind regards James More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

very pleasant stay big old hotel well maintained staff are all very helpful if you go to desk you get a discount ticket for the taxi into Melrose. or walk along the river Tweed for the monies you pay it is excellent well done shearings .. all I can say to those that moan pay more and you might get... More 

Helpful?
4 Thank Gillian S
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear Gillians S Thank you for taking the time to review your recent stay with us. We are delighted you enjoyed your stay and found it to be good value for money. We look forward to welcoming you back in the future Kind regards James More 

Kinross, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 15, 2016

Just back from a four day break at the Waverley Castle Hotel,the food was adequate the starters looked as if they had been sitting out a while.,breakfast is self service now it used to be table service. We had room 18, which was very dark, next to the fire escape and no central heating but a electric radiator was provided,... More 

Helpful?
Thank janinaclunie c
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear janinaclunie c Thank you for taking the time to review your stay with us. The starters are not sat out at all. Room 18 is normally very popular and does have a radiator. We do have an electrical heater in the room to allow guests to give the room a boost when the heating is not on. We have... More 

Norwich, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 12, 2016

My husband and I have just returned from a 5 day break with Shearings. Hotel very smart. Had room 312 which overlooked car park and main road but was surprisingly very quiet. Beds comfortable and clean, as was bathroom although when we first arrived thought shower cubicle was small but my husband who suffers from Parkinson's managed quite well. Food... More 

Helpful?
3 Thank GillianG896
James M, General Manager at Bay Waverley Castle Hotel, responded to this review

Dear GillianG896 Thank you for taking the time to review your stay with is and we are delighted that you enjoyed your stay. Unfortunately the heating issue is caused by our hot water system - with large feed pipes round the edge of the restaurant! Health and Safety Law means that all windows to have to be restricted to the... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Concierge
Official Description (provided by the hotel)
The stately looking Waverley Castle Hotel, situated one mile outside the town of Melrose, is set splendidly in five acres of rolling parkland at the heart of the Scottish Borders. Nestling between the River Tweed and the Eildon Hills, it is a stunning building boasting stunning views. Guests can happily relax in the Eildon Restaurant and enjoy outstanding views out over the Eildon Hills. After dinner you can continue your evening in the welcoming bar and ballroom where you can dance the night away to our excellent evening entertainment. The area is perfect for those who like to get out and explore. There are several sightseeing walks to enjoy nearby including one along the River Tweed. Historical Edinburgh is easily accessible by car for a day trip and is well worth a visit for the castle, shops, architecture and much more. ... more   less 

Additional Information about Bay Waverley Castle Hotel

Address: Skirmish Hill | Waverley Road, Melrose TD6 9AA, Scotland
Location: United Kingdom > Scotland > Scottish Borders > Melrose
Price Range: $137 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bay Waverley Castle Hotel 3*
Number of rooms: 79
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Also Known As:
Waverley Castle Hotel
Waverley Castle Melrose
Bay Waverley Castle Hotel Melrose, Scotland
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