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Britannia Waterside Hotel

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Britannia Waterside Hotel
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381 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Ellon, Aberdeenshire
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago via mobile

Had the misfortune of paying £7 instead of the £5 advertised on the hotel website, to use the dirty Leisure Facilities. The Steam room is the size of a wardrobe, which has mouldy cracked tiles. Silicone sealant has been used in attempt seal the holes in the walls and seats. The door does not even shut properly. The pool is... More 

Helpful?
Thank stev1e80y
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 26, 2016

Stzyed in the lodge which was situated across from the main hotel, room was very basic but comfy enough,, the lack of entertainment was very disappointing as was some of the food that was served for our evening meal, however

Helpful?
Thank maz0129
richard l, Manager at Britannia Waterside Hotel, responded to this review

Dear Guest Thank you for taking time to put a review here for us, im pleased you enjoyed your stay and we look forward to welcoming you back. Entertainment was provided on the Friday evening for all guests and as far I could see was enjoyed by the majority. Kind regards Richard L More 

Glasgow, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 26, 2016

Spent a weekend here as part of a coach trip. Tired hotel and location rather remote. Staff worked hard, food good value for what we paid. Drink prices excessive so people probably wouldn't come back.

Helpful?
Thank christine m
richard l, Manager at Britannia Waterside Hotel, responded to this review

Dear Guest Many thanks for reviewing our hotel im pleased that you value the amount of work that goes into looking after the guests here by my staff. We are a touch remote and yes I agree there is work to be done in updating our bedroom stock here. Kind regards Richard L More 

Larbert, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 23, 2016

Stayed here on a business trip to Peterhead. The location of the hotel was ideal, right off the main road. The staff were very welcoming, pleasant, and helpful. There was no way to fault them at all. There was a gym & indoor pool, although didn't take advantage of either. The bar was small and the choice there fairly limited.... More 

Helpful?
1 Thank K-A_Berwick
richard l, Manager at Britannia Waterside Hotel, responded to this review

Dear Guest Many thanks for your kind comments in relation to the staff here at the hotel it is always gratifying to here this. I agree that we do need to look at our bedrooms and see what we can do here. I look forward to welcoming you back. Kind regards Richard L More 

Stirlingshire, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 20, 2016

I was booked in through work did read the reviews on the way up some things were not as bad as expected,the evening meals were expensive so we ate out The leisure facilities were tired as much of the hotel was but great when you are working away however half way through my stay the hotel started charging £4 a... More 

Helpful?
Thank Gary H
richard l, Manager at Britannia Waterside Hotel, responded to this review

Dear Guest Many thanks for your review, as the new manager here at the Waterside I realise there is some work to be done with regards décor etc. It is correct that we have been instructed to charge our guests for leisure facilities in line with other Britannia hotels and we will look into re-investing this into the facilities we... More 

Travelers are raving about these Peterhead hotels

Easingwold, United Kingdom
Level Contributor
116 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed October 18, 2016 via mobile

I nearly gave this hotel a 2 star review but felt a bit cruel. It's not terrible, but it's not great either. I stayed here for a few weeks on and off due to work. The staff are mostly helpful and polite. I feel for them because I'm sure they have to deal with a fair few complaints. The rooms... More 

Helpful?
Thank CosmicHerb
richard l, Manager at Britannia Waterside Hotel, responded to this review

Dear Guest Many thanks for taking time to review our hotel, as the manager here at the Waterside im very pleased to hear the cordial comments you have for the staff here. We have priced up repairs for the potholes in the car park and as you can imagine given the amount of work that is required these are considerable,... More 

Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 6, 2016 via mobile

I had struggled to find a hotel in the Elgin /Banff area, so moved my appointments around so I could get somewhere decent to stay. I checked in around 5.30/6.00ish and the lovely lady on reception gave me a room upgrade...which was a nice surprise. The room was nice and big; nice big comfy bed and a big leather sofa... More 

Helpful?
1 Thank Peter F
richard l, Manager at Britannia Waterside Hotel, responded to this review

Dear Guest Many thanks for your kind comments, it is very pleasing to hear that you received excellent customer service from the reception team, as the new manager here at this hotel I can honestly say that the staff here are very loyal and welcoming to all. We would love to see you again and thanks again once more. Kind... More 

Newcastle
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed October 1, 2016

My wife and I have just returned from a five day National Holiday Coach Tour break in Scotland. The Waterside Hotel near Peterhead is good value for the money paid and we enjoyed the stay. The Staff were all helpful and friendly, the food was very good, our bedroom was clean and recently refurbished. Bar prices were rather high. The... More 

Helpful?
3 Thank geordierover2012
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 28, 2016

Great hotel fantastic staff and the meals are amazing. The room was spacious and very comfortable and plenty of room for our two dogs. We will definitely be back and i would recommend it to all my friends and family. Thanks to all the staff for such an enjoyable stay.

Helpful?
1 Thank Jayne P
Scotland
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 25, 2016

It's a Britannia and they are working hard to bring it up to scratch - but it needs a bit more sorting The last time I was here the meals seemed reasonable but this time around they seemed more expensive and not necessarily good value for money - really nothing outstanding I ordered a pint of orange and lemonade only... More 

Helpful?
Thank Budgetglobetrotters
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Britannia Waterside Hotel

Address: Fraserburgh Road, Peterhead AB42 3BN, Scotland (Formerly Swallow Waterside Inn)
Location: United Kingdom > Scotland > Aberdeenshire > Peterhead
Price Range: $47 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Britannia Waterside Hotel 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Swallow Waterside Hotel Peterhead
Waterside Inn Peterhead
Swallow Waterside Peterhead
Britannia Waterside Hotel Peterhead, Scotland
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Questions & Answers

Here's what travelers have asked, with answers from Britannia Waterside Hotel staff and other travelers.
4 questions
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Questions? Get answers from Britannia Waterside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Request a refurbished room”
 of 5 bubbles 195christinem, Oct 26, 2016 | Read review
“Don't choose any rooms”
 of 5 bubbles jenBellshill, Sep 14, 2016 | Read review
“as for a refurb one”
 of 5 bubbles swinnas, Sep 9, 2016 | Read review
“Ask for one of the refurbished rooms that used to be a conference facility. They are larger than even the family rooms.”
 of 5 bubbles dstewart20, Aug 28, 2016 | Read review
“Try another hotel”
 of 5 bubbles 109laurencew, Aug 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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