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Britannia Waterside Hotel

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1 room 2 adults 0 children
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Britannia Waterside Hotel
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393 Reviews from our TripAdvisor Community

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Showing 382: English reviews
Glasgow, Scotland, United Kingdom
Reviewed 2 weeks ago

having stayed at this hotel a few years ago I was worried it had gone down hill due to some of the reviews, yes there are a few pot holes in the drive and it could do with a light above the sign and some lighting in the car park but overall I enjoyed my stay, the staff are fantastic,...

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Helpful?
4Thank Patricia M
richard l, Manager at Britannia Waterside Hotel, responded to this review

Dear Guest Many thanks for taking time to send this review as per the majority of the recent reviews Im really pleased with the job done by all the staff here at the hotel. The lights will be sorted in the car park by the end of this month. We look forward to seeing you again. Kind regards Richard Liptrott...

Lossiemouth, United Kingdom
Reviewed 2 weeks ago

Just returned from another fantastic New Year break at the Waterside. I have being going to the Waterside for twenty odd year and can't fault the hotel. The staff are loyal, dedicated and go beyond the call of duty to look after the guests. There is not many hotels that can keep staff all these years through thick and thin...

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Helpful?
1Thank jamesallan007
richard l, Manager at Britannia Waterside Hotel, responded to this review

Dear Guest Many thanks for your kind words, I will ensure that all staff see this and it gives them all a morale boost for all the hard work they have put in over the festive season, everyone seemed to enjoy themselves over this period and im very happy that everything went as planned. We look forward to seeing you...

Edinburgh, United Kingdom
Reviewed 2 weeks ago

Having read previous reviews we were expecting the worst but were very pleasantly surprised. Yes, some of the rooms are a bit tired and there are potholes in the car park but the staff were friendly and efficient, the food good and plentiful and the public areas welcoming. Main downside for us was the limited opening times for the spa...

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Helpful?
1Thank Ian F
richard l, Manager at Britannia Waterside Hotel, responded to this review

Dear Guest Many thanks for taking time to review us, im really pleased that you had a good time at the Waterside Hotel. We look forward to welcoming you back in the future Kind regards Richard L

Reviewed 2 weeks ago via mobile

On arrival at 17:30 the car park was completely dark and had difficulty avoiding all the holes in the driveway and parking area. Check went well and was given room 202. The place is tired and in dyer need of a make over the carpets are worn in places and the decor is poor. The corridor to the room passes...

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Helpful?
1Thank Rorie G
richard l, Manager at Britannia Waterside Hotel, responded to this review

Dear Guest Many thanks for your review, I apologise for the condition of your intial room which should not have been in the system as clean as it clearly hadn't been done by the housekeeping team, again apologies that you didn't get what you preferred with our menu options. We do strive to please our guests as the other reviews...

Reviewed 2 weeks ago via mobile

We booked this hotel not expecting too much as the price was so inexpensive. We arrived to a welcome drink along with 150 other guests. Good start! The meals were excellent considering the amount of people staying. They were always hot and replenished regularly. They did this with a very small staff who were always cheery and helpful. The manager...

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Helpful?
1Thank sheila o
richard l, Manager at Britannia Waterside Hotel, responded to this review

Dear Guest Many thanks for your kind words as expressed in the review, I agree that we did all we can to ensure our guests had a super time over the new year break and I hope that you will consider re-visiting us at another time. Kind regards Richard L Operations Manager

Reviewed 2 weeks ago via mobile

Just back from this hotel. Could not fault it at all. Well worth the money we paid. The food was excellent. The staff were excellent and the leisure centre had every thing. Swimming pool steam room sauna and jacuzzi. Will be returning!

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Helpful?
3Thank Robert W
richard l, Manager at Britannia Waterside Hotel, responded to this review

Dear Guest As you can imagine it is always great to hear kind words from Guests who have enjoyed their stay with us, Many thanks and we look forward to seeing you again in 2017. Kind regards Richard L Operations Manager

Reviewed 2 weeks ago via mobile

Just back from a 3 day hogmany break at the waterside hotel peterhead. We found the hotel clean tidy warm and welcoming. The food was excellent and plentiful. We used the leisure centre which was an added bonus and also clean and tidy. The staff were excellent and went out of their way to please us. We liked this place...

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Helpful?
5Thank Maureen W
richard l, Manager at Britannia Waterside Hotel, responded to this review

Dear Guest We are all really pleased that you enjoyed your stay with us, all the staff put in a lot of effort over this period. We look forward to welcoming you back later in the year. Kind regards Richard L Operations Manager

Edinburgh, United Kingdom
Reviewed 2 weeks ago

Having read previous comments on trip advisor we were hesitant about our forthcoming three night stay. However, we have just returned from a fabulous trip. The staff, including the Manager, could not have been more friendly or helpful throughout and nothing was too much trouble.They worked exceptionally hard to ensure everyone enjoyed their stay. The rooms were clean, tidy, warm...

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Helpful?
3Thank helencurtis33
richard l, Manager at Britannia Waterside Hotel, responded to this review

Dear Guest Many thanks for your kind words used to express your break with us. I thank you for praising the hard work of all the team here at the Waterside and we hope that you return to us at some point over the year. Kind regards Richard L Operations Manager

Reviewed 3 weeks ago via mobile

Stayed at this hotel for 5days with a coach party and could not find one fault room was spotless manager and staff went beyond the line of duty to make sure everyone had a good time the food was amazing and everyone was so friendly nothing was to much bother would definitely use this hotel again top marks from Mark...

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Helpful?
3Thank Lavinia H
richard l, Manager at Britannia Waterside Hotel, responded to this review

Dear Guest Many thanks for putting a review onto this forum, it is always good to hear kind words spoken about what we do. Thanks again and we look forward to seeing you again in 2017. Kind regards Richard L

South Molton, United Kingdom
Reviewed 3 weeks ago

The staff are really friendly and very helpful. They monitor the Restaurant superbly and you want for nothing, the food was fabulous top marks on that, just wish they could monitor the Cocktail Bar as attentively as we were always looking for the barmaid to serve us. I've looked at some of the other reviews and some seem pretty harsh...

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Helpful?
Thank Kevin B
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Britannia Waterside Hotel

Address: Fraserburgh Road, Peterhead AB42 3BN, Scotland (Formerly Swallow Waterside Inn)
Location: United Kingdom > Scotland > Aberdeenshire > Peterhead
Price Range: $47 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Britannia Waterside Hotel 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Swallow Waterside Hotel Peterhead
Waterside Inn Peterhead
Swallow Waterside Peterhead
Britannia Waterside Hotel Peterhead, Scotland
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Questions & Answers

Here's what travelers have asked, with answers from Britannia Waterside Hotel staff and other travelers.
4 questions
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Questions? Get answers from Britannia Waterside Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“First floor rooms very nice and very peaceful”
 of 5 bubbles jamesallan007, 2 weeks ago | Read review
“Request a refurbished room”
 of 5 bubbles 195christinem, Oct 26, 2016 | Read review
“Don't choose any rooms”
 of 5 bubbles jenBellshill, Sep 14, 2016 | Read review
“as for a refurb one”
 of 5 bubbles swinnas, Sep 9, 2016 | Read review
“Ask for one of the refurbished rooms that used to be a conference facility. They are larger than even the family rooms.”
 of 5 bubbles dstewart20, Aug 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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